Mosaicx Executive Wins 2024 CX Leaders Award
2024年11月25日 - 11:00PM
Mosaicx, a conversational AI pioneer, today announced that
President Rebecca Jones has been honored in the 2024 CX Leaders
Awards, receiving recognition in the Women in CX category. The
Women in CX award celebrates a female leader who has demonstrated
exemplary leadership, innovation and influence in the field of
customer experience.
The CX Leaders Awards 2024 is a celebration of the innovators,
pioneers and change-makers redefining customer experience. Hosted
by CX Today, this prestigious awards program honors leaders driving
exceptional customer interactions and forward-thinking strategies
and fostering communities that inspire lasting engagement. Judging
is based on an individual’s ability to demonstrate leadership,
influence, innovation, implementation, advocacy and community
engagement.
As president of Mosaicx, Jones has taken a company formed 30
years ago to support call center operations and expertly navigated
it into the world of conversational AI. Mosaicx leverages AI to
deliver tangible, meaningful outcomes to businesses in the finance,
insurance, healthcare, telecommunications, travel and retail
industries. Since joining Mosaicx in 2021, Jones has led efforts to
reimagine how businesses interact with their customers, delivering
improvements in customer retention by up to 10%. With this
recognition, Jones joins a distinguished group of industry-leading
peers, highlighting her dedication to addressing customer needs and
showcasing Mosaicx’ impact on the CX industry.
“I’m deeply honored to receive this prestigious award from CX
Today,” said Jones. “This recognition reflects Mosaicx’ collective
commitment to drive meaningful customer experiences. I couldn’t be
prouder of our team’s dedication to continually raising the bar for
innovative and impactful customer interactions.”
See the full list of CX Leaders Awards winners
www.cxtoday.com/leaders-awards/winners/.
Mosaicx has been a CX pioneer for more than 30 years, guiding
customers to make the right investments based on industry and
consumer needs. The company’s journey reflects a deep understanding
of the evolving CX landscape and the specific needs of businesses
of various sizes and industries. To learn more about Mosaicx, visit
www.mosaicx.com.
About Mosaicx Mosaicx is a cloud-based
solution that uses conversational AI, machine learning and natural
language processing technologies to automate interactions with
customers and employees. Its IVA technology delivers fast, easy,
personalized service through industry-leading voice recognition and
digital messaging capabilities, creating positive interactions that
drive improved customer and employee satisfaction. Mosaicx is a
part of West Technology Group, LLC, controlled by affiliates of
certain funds managed by Apollo Global Management, Inc. (NYSE:
APO).
Mosaicx Media Contact Megan
Nielson Communiqué
PR mosaicxpr@communiquepr.com 206-282-4923 ext.
233
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/4bc5f6b4-8b8d-42b3-9e5e-34f6018d6b77
Apollo Global Management (NYSE:APO)
過去 株価チャート
から 11 2024 まで 12 2024
Apollo Global Management (NYSE:APO)
過去 株価チャート
から 12 2023 まで 12 2024