CSG Forte Engage Honored for Innovation in Top Industry Awards
2024年10月15日 - 9:00PM
ビジネスワイヤ(英語)
Awarded Top Innovation in Payments at the 2024
PayTech Awards USA and honored for omnichannel experience and
recurring payment innovation at the 2024 Juniper Future Digital
Awards
CSG Forte, a leader in complete and customizable digital payment
solutions, announced three industry award wins for innovation in
payments today. CSG Forte Engage, a multi-channel, low-to-no code
payment solution, earned two awards at the Juniper Research 2024
Future Digital Awards for Fintech & Payments: Platinum in the
Omnichannel Payments Platform category and Gold in the Recurring
Payment Platform Innovation category. In the 2024 PayTech Awards
USA, CSG Forte Engaged earned the Top Innovation in Payments
award.
“Recurring payments will present a $15 trillion opportunity by
2027. This means now is the time for vendors in the space to stay
agile and embrace customer choice,” said Nick Maynard, VP of
Fintech Market Research, Juniper Research. “CSG consistently
surpassed our evaluation criteria for innovation, user experience,
compliance and security, in a highly competitive field. We were
impressed by how CSG Forte Engage offers a true omnichannel
experience to help improve customer satisfaction and engagement
while mitigating late, failed and abandoned payments.”
“Consumers want more flexibility in how they pay,” said Jeff
Kump, president, Payments, CSG. “Organizations that offer a variety
of payment methods across multiple channels, while making
transactions easier for the customer, can complete more payments,
save call center costs and drive customer satisfaction and loyalty.
Simultaneously, this helps organizations reduce payment card
industry (PCI) scope to enable a more secure transaction. I am
grateful to work with a team that goes above and beyond to deliver
these results to our customers.”
CSG Forte Engage lets customers pay when and how they want. With
the low-to-no code platform, organizations can create personalized,
secure statements and send them to customers for payment via the
channel of their choice. With stringent security features, CSG
Forte Engage simultaneously helps organizations protect against
payment data exposure, mitigate data breaches and modernize the
customer experience.
Intech Worldwide LP (Intech), a software solutions provider for
courts, has partnered with CSG Forte to provide multichannel
payment processing through Intech’s Apex Court Solutions software.
By leveraging CSG Forte Engage, Intech is able to provide users
with the flexibility to pay via text message, email and interactive
voice response (IVR) in English and Spanish, as well as
pre-scheduled payments for added convenience.
“There is a pressing need for secure and effective digital
payment solutions in the judicial system,” said John K. Rich,
president, Intech. “The integration with CSG Forte Engage not only
saves court clerks hours of work each week but improves the
accuracy and efficiency of court collections, supports timely
payments and reduces exposure to sensitive payment data. Intech’s
Apex Court Solutions software remains the only fully integrated
court software solution with CSG Forte, providing unparalleled
options for courts.”
To learn more about CSG Forte Engage, explore our eBook on
offering customers a smooth and secure payment process, or watch
our webinar on making payments your competitive advantage.
About CSG Forte
CSG Forte delivers digital payments solutions that help
organizations scale faster and smarter. With CSG Forte,
organizations process omnichannel payments across a best of breed,
PCI-compliant digital platform that allows customers to make any
payments, via any channel, at any time. Our award-winning
technology empowers organizations to modernize how customers pay
bills, increasing on-time payments and customer satisfaction while
using a single low-code, unified digital platform. CSG Forte
processes 168 million customer payments annually, totaling over
$118 billion in payments, for more than 114,000 merchants across
government, telecom, property management, healthcare and other
industries.
CSG empowers companies to build unforgettable experiences,
making it easier for people and businesses to connect with, use and
pay for the services they value most. Our customer experience,
billing and payments solutions help companies of any size make
money and make a difference. With our SaaS solutions, company
leaders can take control of their future and tap into guidance
along the way from our fiercely committed and forward-thinking
CSGers around the world.
To learn more, visit www.csgi.com and www.forte.net and connect
with us on LinkedIn and Twitter.
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version on businesswire.com: https://www.businesswire.com/news/home/20241015204526/en/
Julia Dakhlia Public Relations +1 (402) 431-7376
julia.dakhlia@csgi.com
John Rea Investor Relations +1 (210) 687-4409
john.rea@csgi.com
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