City of Philadelphia Sheriff’s Office Improves Efficiency in Civil Process with Tyler Technologies
2024年6月13日 - 10:17PM
ビジネスワイヤ(英語)
Tyler’s solution enhances reporting
capabilities and brings greater visibility across departments
Tyler Technologies, Inc. (NYSE: TYL) announced the Philadelphia
Sheriff’s Office in Pennsylvania has successfully gone live with
Tyler’s Civil Process solution allowing the office to be more
efficient in civil process, warrant service, and communication
across units and municipal partners. The solution also enables
streamlined real estate data and financial capabilities, allowing
for easy management within the Sheriff’s Office.
The Sheriff’s Office moved to Tyler’s solution after
experiencing limited reporting capabilities and accounting
functionality in its old system. Following a nine-month
implementation, Tyler provided a single data solution that features
a strong mobile product with real-time updates for office
personnel, secure multi-factor authentication, and custom reporting
with the availability of more than 300 custom reports.
“As the Sheriff of the City and County of Philadelphia, I am
proud to announce a groundbreaking partnership with Tyler
Technologies. This collaboration represents a vital step toward
modernizing our infrastructure and enhancing the quality of life
for our citizens. By leveraging cutting-edge technology, we are
committed to creating a smarter, more efficient, and more connected
community. Together, we will drive innovation, improve public
services, and ensure that our region remains at the forefront of
technological advancement. I am confident that this partnership
will bring lasting benefits and set a new standard for how
technology can serve the public good,” said Sheriff Rochelle
Bilal.
“This collaboration marks a significant step forward, combining
our strengths and shared vision to achieve greater success. I want
to thank our hardworking legal and fiscal team for their time and
commitment to ensuring our office operates effectively,” said
Philadelphia Undersheriff Tariq El-Shabazz.
Specifically, the office will be using several applications
within the Civil Process suite, including Civil Serve, Civil
Mobile, Civil Query, Sales Web, and GIS Connector. The solution
will be hosted in the cloud, powered by Amazon Web Services (AWS),
bringing enhanced flexibility and security to the office.
Civil Serve enables Philadelphia’s office-based personnel to
track court case papers and data, record service and payment
activity, reconcile financial data, and produce detailed reports of
those activities. Civil Mobile allows field-based personnel to
easily send and receive the latest case information from a mobile
device, which enhances officer safety and improves office
productivity by updating address information and field notes for
all Civil Serve users in real-time.
“We are pleased to support the Philadelphia Sheriff’s Office in
executing the civil process more efficiently and more effectively
than before,” said Brian McGrath, president of Tyler’s Courts &
Justice Division. “Our scalable solution is a market leader in
civil process software, managing everything from business processes
to important state reporting requirements. We are thankful for the
Sheriff’s Office’s strong partnership on a smooth go-live process,
and we look forward to continuing to help them realize the benefits
of Tyler’s software.”
The city of Philadelphia is the most populous city in
Pennsylvania and the nation’s sixth-most populous city. It has a
population of approximately 1.5 million residents.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
integrated software and technology services for the public sector.
Tyler’s end-to-end solutions empower local, state, and federal
government entities to operate efficiently and transparently with
residents and each other. By connecting data and processes across
disparate systems, Tyler’s solutions transform how clients turn
actionable insights into opportunities and solutions for their
communities. Tyler has more than 44,000 successful installations
across 13,000 locations, with clients in all 50 states, Canada, the
Caribbean, Australia, and other international locations. Tyler has
been recognized numerous times for growth and innovation, including
on Government Technology’s GovTech 100 list. More information about
Tyler Technologies, an S&P 500 company headquartered in Plano,
Texas, can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
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