Centex Homes Highest in Customer Satisfaction in Three U.S. Markets, According to Independent Study J.D. Power and Associates Ranks Nine of Builder's Operations in Top Three of Their Markets DALLAS, Sept. 15 /PRNewswire-FirstCall/ -- Centex Homes, one of the nation's largest and most admired homebuilders, received its industry's highest overall customer satisfaction rankings in three major U.S. markets and finished second or third in another half dozen markets, according to an independent national study released today. Overall, the J.D. Power and Associates 2004 New-Home Builder Customer Satisfaction Study(SM) listed 18 Centex Homes operations across the country as having "above average" or better customer satisfaction. The study's rankings are based on responses from new-home buyers who have lived in their homes from four to 18 months. Centex Homes divisions in the Raleigh/Durham, N.C., Sacramento, Calif., and Seattle/Tacoma, Wash., markets received the top rank among competitors in their markets, according to the J.D. Power and Associates study. This marks the third straight year Centex Homes' Sacramento division led or tied for the lead in its market in the study. This was the first year that J.D. Power and Associates measured new-home buyer satisfaction in the Seattle/Tacoma area. More study details are available on the J.D. Power and Associates Consumer Center site (http://www.jdpower.com/ ). In addition to Raleigh/Durham, Sacramento and Seattle/Tacoma, the study listed Centex Homes in the top three of the following markets: * Dallas/Fort Worth, Texas (Fox & Jacobs Homes brand) * Fort Myers/Naples, Fla. * Jacksonville, Fla. * Minneapolis/St. Paul, Minn. * Palm Beach, Fla. * San Francisco Bay Area, Calif. Other Centex Homes operations ranked "above average" in customer satisfaction in the following markets: * Atlanta, Ga. * Austin, Texas * Chicago, Ill. * Dallas/Fort Worth, Texas (Centex Homes brand) * Orlando, Fla. * Phoenix, Ariz. (Centex Homes brand) * Southern California (market includes Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties) * Tampa Bay/Sarasota, Fla. * Washington, D.C. Centex Homes Chairman and Chief Executive Officer Andrew J. Hannigan noted that the number of markets in which the company received high customer satisfaction rankings increased significantly from last year's study. "The number of our divisions ranked highest in their market increased from one to three and the number of our divisions ranked in the top three in their market increased from six to nine," Hannigan said. "Our improved rankings in customer satisfaction are a direct result of our continuing focus on our customers. Our people deserve all the credit for their commitment to quality and for exceeding the expectations they establish with their customers." The J.D. Power and Associates rankings are based on weighted questions dealing with nine factors. The five most important factors -- customer service, home readiness, sales staff, quality of workmanship/materials and price/value -- represent more than 80 percent of the overall satisfaction score. The remaining four factors are physical design elements, design center, recreational facilities and location. About Centex Homes Dallas-based Centex Homes (http://www.centexhomes.com/ ) is one of the nation's leading homebuilders, operating in more than 90 U.S. markets in 26 states. Its brands include entry-level builder Fox & Jacobs Homes, on-your- lot builder Wayne Homes and resort/second-home builder Centex Destination Properties. Centex Homes delivered 30,358 homes in the United States in its most recent fiscal year ended March 31, 2004. The company is a subsidiary of Centex Corporation (NYSE:CTX), a Fortune 250 company. Centex Corporation (http://www.centex.com/ ), through other subsidiaries, ranks as one of the nation's leading companies in the financial services, construction services and home services industries. About J.D. Power and Associates Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm's quality and satisfaction measurements across a variety of industries are based on actual responses from consumers. CPLBG DATASOURCE: Centex Homes CONTACT: Neil Devroy, Vice President-Communications & Public Affairs of Centex Homes, +1-214-981-6154, or mobile, +1-214-215-1650, or Web site: http://www.centex.com/ http://www.jdpower.com/ http://www.centexhomes.com/

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