Europe’s cloud service providers are
overcoming market and regulatory hurdles through strategic
partnerships with hyperscalers, ISG Provider Lens™ report
says
Enterprises in Europe are experiencing faster, more secure and
reliable cloud services through single-source providers—the direct
result of partnerships between Europe’s cloud platform providers
and global hyperscalers, according to a new research report
published today by Information Services Group (ISG) (Nasdaq: III),
a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report
for Europe finds alliances between Europe’s cloud platform
providers and the world’s hyperscale data center operators have
quickly given rise to a seamless, scalable and stable cloud
ecosystem using open-source infrastructure technologies, meeting
the EU’s tightening standards for security and
interoperability.
Ironically, that current ecosystem is being made possible by the
same U.S.-based hyperscalers whose power and influence the EU’s
Gaia-X regulatory framework was supposed to have tempered. Gaia-X
was launched in 2019 to regulate data sovereignty for information
considered confidential by EU member states.
“The idea behind the Gaia-X initiative was to drive European
ownership of cloud and data center infrastructure,” said Matthias
Paletta, ISG director, technology modernization, in Europe.
“Instead, the EU’s strict requirements for data privacy and
sovereignty have ended up constraining organizations purchasing
Gaia-X platforms and services with respect to scalability and
accessibility.”
Despite the legal and operational hurdles caused by the EU’s
strict data sovereignty regulations, the region’s nascent sovereign
cloud market is poised for growth, the report says. Prioritizing
regulatory compliance, Europe’s enterprises continue to seek
relationships with Gaia-X Association members, which share a
privacy-by-design approach that fosters collaborative trust.
But institutions already accustomed to the agility and
scalability offered by Google Cloud, AWS and Microsoft Azure are
finding it difficult to discover a Gaia-X alternative that measures
up. Google led the way in 2021 by forging separate partnerships
with EU-based hyperscale providers T-Systems (a subsidiary of
Deutsche Telekom) and Paris-based Thales. A year-and-a-half later,
Google followed up with a partnership with Brussels-based Proximus,
which serves both Belgium and Luxembourg.
Those partnerships led to competitive, single-source sovereign
cloud services that offer the flexibility and adaptability Europe’s
enterprises have come to expect, while adhering to EU regulations
that now prohibit sovereign data from being hosted on public cloud
infrastructure.
Migrating to these new sovereign cloud platforms remains fraught
with difficulty for enterprises, says ISG. Compatibility issues
with existing cloud and data center infrastructure require
significant investments in new resources for integration, testing
and interoperability. Additional requirements for localized data
storage and processing may increase operational costs, and further
limit flexibility for enterprises’ utilization strategies.
“Gaia-X has set new standards for data security and
interoperability, thanks to the Association’s many members coming
together around open-source technologies,” said Jan Erik Aase,
partner and global leader, ISG Provider Lens Research. “Sovereign
cloud providers will work with big public cloud managed service
providers, navigating around Gaia-X to offer services at the level
European customers have already come to rely on.”
For more insights into how international partnerships have
remade Europe’s cloud services market in the wake of Gaia-X, see
the ISG Provider Lens™ Focal Points briefing here.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report
for Europe evaluates the capabilities of 19 providers in the
Sovereign Cloud Infrastructure Services quadrant. The report names
AWS, Google, Microsoft, Oracle, Orange Business, OVHcloud, and
T-Systems as Leaders in this quadrant.
In the area of customer experience, Persistent Systems is named
the global ISG CX Star Performer for 2024 among multi public cloud
service providers. Persistent Systems earned the highest customer
satisfaction scores in ISG's Voice of the Customer survey, part of
the ISG Star of Excellence™ program, the premier quality
recognition for the technology and business services industry.
A customized version of the report is available from Amazon Web
Services.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report
for Europe is available to subscribers or for one-time purchase on
this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI, cloud and data analytics; sourcing advisory; managed
governance and risk services; network carrier services; strategy
and operations design; change management; market intelligence and
technology research and analysis. Founded in 2006, and based in
Stamford, Conn., ISG employs more than 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20241218283889/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Philipp Jaensch, ISG +49 151 730 365 76
philipp.jaensch@isg-one.com
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