Form 10-Q - Quarterly report [Sections 13 or 15(d)]

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q


☒	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2024


☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File Number: 001-33287

INFORMATION SERVICES GROUP, INC.

(Exact name of Registrant as specified in its charter)

Delaware		20-5261587
(State or other jurisdiction of		(I.R.S. Employer
incorporation or organization)		Identification No.)

2187 Atlantic Street
Stamford, CT 06902
(Address of principal executive offices and zip code)

(203) 517-3100

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading symbol	Name of each exchange on which registered
Shares of Common Stock, $0.001 par value	III	The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ⌧ No ◻

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ⌧ No ◻

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer ◻		Accelerated filer ☒		Non-accelerated filer ◻		Smaller reporting company ☐
						Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ◻

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). ☐ Yes ⌧ No

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.

Class		Outstanding at November 4, 2024
Common Stock, $0.001 par value		49,072,315 shares

CAUTIONARY NOTE REGARDING

FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10–Q includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. We have based these forward-looking statements on our current expectations and projections about future events. These forward-looking statements are subject to known and unknown risks, uncertainties and assumptions about us that may cause our actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. In some cases, you can identify forward-looking statements by terminology such as “may,” “should,” “could,” “would,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “continue,” or the negative of such terms or other similar expressions. Our actual results may vary materially from those expected or anticipated in these forward-looking statements. The realization of such forward-looking statements may be impacted by certain important unanticipated factors. Because of these and other factors that may affect our operating results, past performance should not be considered as an indicator of future performance, and investors should not use historical results to anticipate results or trends in future periods. These forward-looking statements speak only as of the date of this Quarterly Report on Form 10-Q. Except as required by applicable law, we undertake no obligation to publicly update or revise any forward-looking statements contained in this Quarterly Report on Form 10-Q, whether as a result of any new information, future events or otherwise. Readers should carefully review the risk factors described in this and other documents that we file from time to time with the Securities and Exchange Commission, including the risks set forth in Part I, Item 1A “Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and subsequent Current Reports on Form 8-K and Quarterly Reports on Form 10-Q.

PART I—FINANCIAL INFORMATION

ITEM 1.FINANCIAL STATEMENTS (UNAUDITED)

INFORMATION SERVICES GROUP, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited)

(In thousands, except par value)


	September 30,		December 31,
	2024		2023
ASSETS
Current assets
Cash and cash equivalents	$	9,690	$	22,636
Accounts receivable and contract assets, net of allowance of $5,427 and $5,288, respectively		60,690		82,117
Prepaid expenses and other current assets		10,449		8,091
Held for sale current assets		16,060		—
Total current assets		96,889		112,844
Restricted cash		89		173
Furniture, fixtures and equipment, net		6,262		6,446
Right-of-use lease assets		6,161		7,473
Goodwill		87,545		97,232
Intangible assets, net		3,936		12,615
Deferred tax assets		5,502		4,775
Other assets		4,550		5,787
Held for sale non-current assets		16,212		—
Total assets	$	227,146	$	247,345
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Accounts payable	$	8,775	$	11,302
Contract liabilities		9,880		9,521
Accrued expenses and other current liabilities		22,723		25,451
Held for sale current liabilities		7,849		—
Total current liabilities		49,227		46,274
Long-term debt		66,175		79,175
Deferred tax liabilities		2,542		2,384
Operating lease liabilities		3,946		5,287
Other liabilities		5,826		12,143
Held for sale non-current liabilities		2,872		—
Total liabilities		130,588		145,263
Commitments and contingencies (Note 9)
Stockholders’ equity
Preferred stock, $0.001 par value; 10,000 shares authorized; none issued		—		—
Common stock, $0.001 par value; 100,000 shares authorized; 49,658 shares issued and 49,018 outstanding at September 30, 2024 and 49,472 shares issued and 48,653 outstanding at December 31, 2023		50		49
Additional paid-in capital		210,468		217,684
Treasury stock (640 and 819 common shares, respectively, at cost)		(2,121)		(3,959)
Accumulated other comprehensive loss		(8,933)		(8,989)
Accumulated deficit		(102,906)		(102,703)
Total stockholders’ equity		96,558		102,082
Total liabilities and stockholders’ equity	$	227,146	$	247,345

The accompanying notes are an integral part of these condensed consolidated financial statements.

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME

(Unaudited)

(In thousands, except per share data)


	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2024		2023		2024		2023
Revenues	$	61,277	$	71,773	$	189,808	$	224,868
Operating expenses
Direct costs and expenses for advisors		36,530		43,032		116,484		138,048
Selling, general and administrative		18,855		20,992		63,026		63,992
Depreciation and amortization		1,598		1,526		4,724		4,692
Operating income		4,294		6,223		5,574		18,136
Interest income		222		104		701		285
Interest expense		(1,604)		(1,533)		(4,672)		(4,676)
Foreign currency transaction loss		(30)		(2)		(24)		(40)
Income before taxes		2,882		4,792		1,579		13,705
Income tax provision		1,734		1,591		1,782		4,680
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Weighted average shares outstanding:
Basic		48,940		48,711		48,743		48,542
Diluted		50,158		50,257		48,743		50,287
Earnings (loss) per share:
Basic	$	0.02	$	0.07	$	(0.00)	$	0.19
Diluted	$	0.02	$	0.06	$	(0.00)	$	0.18
Comprehensive income:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Foreign currency translation gain (loss), net of tax (expense) benefit of $(82), $128, $8 and $86, respectively		637		(427)		56		(271)
Comprehensive income (loss)	$	1,785	$	2,774	$	(147)	$	8,754

The accompanying notes are an integral part of these condensed consolidated financial statements.

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

(In thousands, except per share data)


								Accumulated
				Additional				Other				Total
	Common Stock			Paid-in		Treasury		Comprehensive		Accumulated		Stockholders’
	Shares	Amount		Capital		Stock		Loss		Deficit		Equity
Balance June 30, 2024	49,658	$	50	$	211,854	$	(2,753)	$	(9,570)	$	(104,054)	$	95,527
Net income	—		—		—		—		—		1,148		1,148
Other comprehensive income	—		—		—		—		637		—		637
Treasury shares repurchased	—		—		—		(800)		—		—		(800)
Proceeds from issuance of employee stock purchase plan (ESPP) shares	—		—		(112)		303		—		—		191
Issuance of treasury shares for RSUs vested	—		—		(1,129)		1,129		—		—		—
Accrued dividends on unvested shares	—		—		(121)		—		—		—		(121)
Dividend payable	—		—		(2,206)		—		—		—		(2,206)
Cash dividends paid to shareholders ($0.045 per share)	—		—		(147)		—		—		—		(147)
Stock based compensation	—		—		2,329		—		—		—		2,329
Balance September 30, 2024	49,658	$	50	$	210,468	$	(2,121)	$	(8,933)	$	(102,906)	$	96,558


								Accumulated
				Additional				Other				Total
	Common Stock			Paid-in		Treasury		Comprehensive		Accumulated		Stockholders’
	Shares	Amount		Capital		Stock		Loss		Deficit		Equity
Balance December 31, 2023	49,472	$	49	$	217,684	$	(3,959)	$	(8,989)	$	(102,703)	$	102,082
Net loss	—		—		—		—		—		(203)		(203)
Other comprehensive income	—		—		—		—		56		—		56
Treasury shares repurchased	—		—		—		(5,306)		—		—		(5,306)
Proceeds from issuance of ESPP shares	—		—		(235)		873		—		—		638
Issuance of treasury shares for RSUs vested	—		—		(6,271)		6,271		—		—		—
Issuance of shares for Change 4 Growth	186		1		700		—		—		—		701
Accrued dividends on unvested shares	—		—		(23)		—		—		—		(23)
Dividend payable	—		—		(2,206)		—		—		—		(2,206)
Cash dividends paid to shareholders ($0.09 per share)	—		—		(4,871)		—		—		—		(4,871)
Stock based compensation	—		—		5,690		—		—		—		5,690
Balance September 30, 2024	49,658	$	50	$	210,468	$	(2,121)	$	(8,933)	$	(102,906)	$	96,558

The accompanying notes are an integral part of these condensed consolidated financial statements.

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(Unaudited)

(In thousands, except per share data)


								Accumulated
				Additional				Other				Total
	Common Stock			Paid-in		Treasury		Comprehensive		Accumulated		Stockholders’
	Shares	Amount		Capital		Stock		Loss		Deficit		Equity
Balance June 30, 2023	49,472	$	49	$	221,094	$	(5,128)	$	(9,521)	$	(103,033)	$	103,461
Net income	—		—		—		—		—		3,201		3,201
Other comprehensive loss	—		—		—		—		(427)		—		(427)
Treasury shares repurchased	—		—		—		(923)		—		—		(923)
Proceeds from issuance of ESPP shares	—		—		(63)		301		—		—		238
Issuance of treasury shares for RSUs vested	—		—		(2,366)		2,366		—		—		—
Accrued dividends on unvested shares	—		—		427		—		—		—		427
Cash dividends paid to shareholders ($0.045 per share)	—		—		(2,345)		—		—		—		(2,345)
Stock based compensation	—		—		2,096		—		—		—		2,096
Balance September 30, 2023	49,472	$	49	$	218,843	$	(3,384)	$	(9,948)	$	(99,832)	$	105,728

								Accumulated
				Additional				Other				Total
	Common Stock			Paid-in		Treasury		Comprehensive		Accumulated		Stockholders’
	Shares	Amount		Capital		Stock		Loss		Deficit		Equity
Balance December 31, 2022	49,472	$	49	$	226,293	$	(7,487)	$	(9,677)	$	(108,747)	$	100,431
Net income	—		—		—		—		—		9,025		9,025
Other comprehensive loss	—		—		—		—		(271)		—		(271)
Impact of change in accounting policy	—		—		—		—		—		(110)		(110)
Treasury shares repurchased	—		—		—		(4,455)		—		—		(4,455)
Proceeds from issuance of ESPP shares	—		—		(285)		1,004		—		—		719
Issuance of treasury shares for RSUs vested	—		—		(7,554)		7,554		—		—		—
Accrued dividends on unvested shares	—		—		169		—		—		—		169
Cash dividends paid to shareholders ($0.13 per share)	—		—		(6,532)		—		—		—		(6,532)
Stock based compensation	—		—		6,752		—		—		—		6,752
Balance September 30, 2023	49,472	$	49	$	218,843	$	(3,384)	$	(9,948)	$	(99,832)	$	105,728

The accompanying notes are an integral part of these condensed consolidated financial statements.

INFORMATION SERVICES GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

(In thousands)


	Nine Months Ended
	September 30,
	2024		2023
Cash flows from operating activities
Net (loss) income	$	(203)	$	9,025
Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities:
Depreciation expense		2,494		2,340
Amortization of intangible assets		2,230		2,352
Deferred tax expense from stock issuances		(372)		(230)
Write-off of deferred financing costs		—		379
Amortization of deferred financing costs		167		182
Stock-based compensation		5,690		6,752
Change in fair value of contingent consideration		(2,323)		77
Provisions for credit losses		1,098		432
Deferred tax (benefit) provision		(136)		125
Changes in operating assets and liabilities:
Accounts receivable and contract assets		4,433		(12,380)
Prepaid expenses and other assets		(287)		(2,145)
Accounts payable		(1,459)		(4,653)
Contract liabilities		545		(370)
Accrued expenses and other liabilities		1,435		720
Net cash provided by operating activities		13,312		2,606
Cash flows from investing activities
Purchase of furniture, fixtures and equipment		(2,303)		(1,640)
Net cash used in investing activities		(2,303)		(1,640)
Cash flows from financing activities
Proceeds from revolving facility (Note 11)		10,000		84,175
Repayment of outstanding debt (Note 11)		(23,000)		(84,175)
Proceeds from issuance of employee stock purchase plan shares		637		719
Debt financing costs		—		(827)
Payments related to tax withholding for stock-based compensation		(1,921)		(2,461)
Payment of contingent consideration		(1,657)		(1,460)
Cash dividends paid to shareholders		(4,871)		(6,532)
Treasury shares repurchased		(3,385)		(1,994)
Net cash used in financing activities		(24,197)		(12,555)
Effect of exchange rate changes on cash		158		(265)
Net decrease in cash, cash equivalents, and restricted cash		(13,030)		(11,854)
Cash, cash equivalents, and restricted cash, beginning of period		22,809		30,670
Cash, cash equivalents, and restricted cash, end of period	$	9,779	$	18,816

Supplemental disclosures of cash flow information:
Cash paid for:
Interest	$	4,416	$	3,798
Taxes, net of refunds	$	2,515	$	6,848

Non-cash investing and financing activities:
Issuance of treasury stock for vested restricted stock units	$	6,271	$	7,554

The accompanying notes are an integral part of these condensed consolidated financial statements.

INFORMATION SERVICES GROUP, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(tabular amounts in thousands, except per share data)

(unaudited)

NOTE 1—DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS

Information Services Group, Inc. (Nasdaq: III) (the “Company,” “ISG,” “we,” “us” or “our”) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the top 100 enterprises in our markets, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and faster growth. The Company specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Based in Stamford, Connecticut, ISG employs over 1,500 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com. The content on our website is available for informational purposes only. It should not be relied upon for investment purposes, nor is it incorporated by reference into this Form 10-Q or any other filings.

The Company was founded in 2006 with the strategic vision to become a high-growth, leading provider of information-based advisory services. We continue to believe that our vision will be realized through the acquisition, integration and successful operation of market-leading brands within the data, analytics and advisory industry.

NOTE 2—BASIS OF PRESENTATION

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and pursuant to Form 10-Q and Article 10 of Regulation S-X. In the opinion of management, all adjustments (consisting of normal recurring accruals) have been made that are considered necessary for a fair statement of the financial position of the Company as of September 30, 2024, the results of operations for the three and nine months ended September 30, 2024 and 2023 and the cash flows for the nine months ended September 30, 2024 and 2023. The condensed consolidated balance sheet as of December 31, 2023 has been derived from the Company’s audited consolidated financial statements. Operating results for the three and nine months ended September 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024.

Certain information and disclosures normally included in the notes to annual financial statements prepared in accordance with GAAP have been omitted from these interim financial statements pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”). Accordingly, these unaudited condensed consolidated financial statements should be read in conjunction with the financial statements for the fiscal year ended December 31, 2023, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023 filed with the SEC.

Out-of-Period Adjustment

In conjunction with the Company’s close process for the second quarter of 2024, management identified a $0.5 million error related to revenue incorrectly recognized during the third quarter of 2022. Accordingly, the Company recorded a $0.5 million adjustment in the prior quarter to reduce revenue. Management evaluated the pre-tax impact of this error of $0.5 million on the Company’s previously reported interim and annual financial statements for Q3 2022 and full year 2022 and determined that the error was not material to any previously issued financial statements and that the out-of-period adjustment in the second quarter was not material for the three and six months period ended June 30, 2024. The error is also not material to the nine months ended September 30, 2024 and is not expected to be material to the forecasted 2024 annual period.

NOTE 3—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and revenues and expenses during the periods reported. Actual results may differ from those estimates. The complexity of the estimation process and issues related to the assumptions, risks and uncertainties inherent in the application of the revenue recognition guidance for contracts in which control is transferred to the customer over time affect the amounts of revenues, expenses, contract assets and contract liabilities. Numerous internal and external factors can affect estimates. Estimates are also used for but are not limited to: allowance for credit losses, useful lives of furniture, fixtures and equipment and definite lived intangible assets, depreciation expense, fair value assumptions in evaluating goodwill for impairment, income taxes and deferred tax asset valuation and the valuation of stock-based compensation.

Restricted Cash

Restricted cash consists of cash and cash equivalents which the Company has committed for rent deposits and are not available for general corporate purposes.

Fair Value

The carrying value of the Company’s cash and cash equivalents, receivables, accounts payable, other current liabilities and accrued interest approximated their fair values as of September 30, 2024 and December 31, 2023 due to the short-term nature of these accounts.

Fair value measurements were applied with respect to our nonfinancial assets and liabilities measured on a nonrecurring basis, which would consist of measurements primarily to goodwill, intangible assets and other long-lived assets and assets acquired and liabilities assumed in a business combination.

Fair value is the price that would be received upon a sale of an asset or paid upon a transfer of a liability in an orderly transaction between market participants at the measurement date (exit price). Market participants can use market data or assumptions in pricing the asset or liability, including assumptions about risk and the risks inherent in the inputs to the valuation technique. These inputs can be readily observable, market-corroborated or generally unobservable. The use of unobservable inputs is intended to allow for fair value determinations in situations where there is little, if any, market activity for the asset or liability at the measurement date. Under the fair-value hierarchy:

●

Level 1 measurements include unadjusted quoted market prices for identical assets or liabilities in an active market;

●

Level 2 measurements include quoted market prices for identical assets or liabilities in an active market that have been adjusted for items such as effects of restrictions for transferability and those that are not quoted but are observable through corroboration with observable market data, including quoted market prices for similar assets; and

●

Level 3 measurements include those that are unobservable and of a highly subjective measure.

The following tables summarize the assets and liabilities (as applicable) measured at fair value on a recurring basis at the dates indicated:


	Basis of Fair Value Measurements
	September 30, 2024
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	43	$	—	$	—	$	43
Total	$	43	$	—	$	—	$	43

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	1,214	$	1,214
Total	$	—	$	—	$	1,214	$	1,214


	Basis of Fair Value Measurements
	December 31, 2023
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	7,067	$	—	$	—	$	7,067
Total	$	7,067	$	—	$	—	$	7,067

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	5,894	$	5,894
Total	$	—	$	—	$	5,894	$	5,894

(1)	The current and noncurrent contingent consideration are included in “Accrued expenses and other current liabilities” and “Other liabilities,” respectively, as of September 30, 2024 and December 31, 2023.

The following table represents the change in the contingent consideration liability during the nine months ended September 30, 2024:


	Nine Months Ended
	September 30,
	2024
Beginning Balance	$	5,894
Change 4 Growth earnout adjustment ⁽¹⁾		(1,571)
Change 4 Growth contingent consideration payment		(2,200)
Ventana earnout adjustment ⁽¹⁾		(818)
Ventana contingent consideration payment		(157)
Accretion of contingent consideration		66
Ending Balance	$	1,214

(1)

Change 4 Growth and Ventana earnout adjustments relate to the expected target achievement not being met for certain milestones specific to the acquisitions.

The Company’s accompanying unaudited condensed consolidated financial instruments include outstanding borrowings of approximately $66.2 million and $79.2 million as of September 30, 2024, and December 31, 2023, respectively, which are carried at amortized cost. The fair value of debt is classified within Level 3 of the fair value hierarchy. The fair value of the Company’s outstanding borrowings was approximately $66.9 million and $79.8 million as of September 30, 2024 and December 31, 2023, respectively. The fair values of debt have been estimated using a discounted cash flow analysis based on the Company’s incremental borrowing rate for similar borrowing arrangements. The incremental borrowing rate used to discount future cash flows was 6.7% and 6.9% as of September 30, 2024 and

December 31, 2023, respectively. The Company also considered recent transactions of peer group companies for similar instruments with comparable terms and maturities as well as an analysis of current market conditions and interest rates.

Recently Issued Accounting Pronouncements

Income Taxes

In December 2023, the Financial Accounting Standards Board (“FASB”) issued updated guidance to enhance the transparency of income tax disclosure by requiring disaggregated information about an entity’s effective tax rate reconciliation, as well as information on taxes paid. This updated guidance is effective for annual periods beginning after December 15, 2024. The Company is currently evaluating the impact on our consolidated financial statements.

Segment Reporting

In November 2023, the FASB issued amended guidance on segment reporting to improve financial reporting by requiring disclosure of incremental segment information on an annual and interim basis for all public entities to enable investors to develop more decision-useful financial analyses. This amended guidance is effective for annual periods beginning after December 15, 2023 and interim periods beginning after December 15, 2024. The Company is currently evaluating the impact on our consolidated financial statements.

Income Statement Disaggregation

In November 2024, the FASB issued updated guidance ASU 2024-03, to improve the disaggregation of Income Statement Expenses. This guidance requires additional disclosure of certain amounts included in the expense captions presented on the Statement of Operations as well as disclosures about selling expenses. The ASU is effective on a prospective basis, with the option for retrospective application, for annual periods beginning after December 15, 2026 and interim reporting periods beginning after December 15, 2027. Early adoption is permitted for annual financial statements that have not yet been issued. The Company is in the process of assessing the impact the adoption of this guidance will have on the Company’s financial statement disclosures.

NOTE 4—ACQUISITIONS

Ventana Research Acquisition

On October 31, 2023, a subsidiary of the Company executed an Asset Purchase Agreement with Ventana Research, Inc. (“Ventana Research”) and consummated the acquisition of substantially all assets, and assumed certain liabilities, of Ventana Research. The purchase price was comprised of $1.0 million of cash consideration paid at closing. Ventana Research will also have the right to receive additional consideration paid via earn-out payments, if certain financial targets are met. At the agreement date, the Company estimated such earn-out payment would be $1.7 million. Please see Note 9—Commitments and Contingencies—Ventana Research Contingent Consideration for more.

The following table summarizes the preliminary consideration transferred to acquire Ventana Research, Inc. and the amount of identified assets acquired, and liabilities assumed, as of the agreement date:


Cash	$	1,000
Contingent consideration		1,657
Total allocable purchase price	$	2,657

The business combination was accounted for under the acquisition method of accounting, and as such, the aggregate purchase price was allocated to the assets acquired, and liabilities assumed, based on estimated fair values as of the closing date. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets was as follows:


Accounts receivable	$	404
Intangible assets		1,400
Contract liabilities		(1,362)
Net assets acquired	$	442

Goodwill	$	2,215

The primary factors that drove the goodwill recognized, the majority of which is deductible for tax purposes, were the inclusion of the legacy Ventana Research workforce and allowing the Company to penetrate an entirely new market sector for software technology vendors.

Costs associated with this acquisition are included in selling, general and administrative expense in the Consolidated Statements of Income and Comprehensive Income appearing in the Company’s Annual Report on the Form 10-K for the year ended December 31, 2023 and totaled $0.1 million during the year ended December 31, 2023. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets and the amortization period was as follows:



	Purchase Price		Estimated
	Allocation		Useful Lives
Amortizable intangible assets:
Trademark and trade name	$	600	3 years
Customer relationships		700	7 years
Noncompete agreements		100	2 years
Total intangible assets	$	1,400

Change 4 Growth Acquisition

On October 31, 2022, a subsidiary of the Company executed an Asset Purchase Agreement with Change 4 Growth, LLC (“Change 4 Growth”) and consummated the acquisition of substantially all the assets, and assumed certain liabilities, of Change 4 Growth. The purchase price was comprised of $3.8 million of cash consideration, $0.6 million of shares of ISG common stock issued promptly after closing and Change 4 Growth will also have the right to receive additional consideration paid via earn-out payments, if certain financial targets are met. At the agreement date, the Company estimated such earn-out payment would be $5.6 million. Please see Note 9—Commitments and Contingencies—Change 4 Growth Contingent Consideration for more.

The following table summarizes the consideration transferred to acquire Change 4 Growth and the amounts of identified assets acquired, and liabilities assumed, as of the agreement date:


Cash	$	3,450
Accrued working capital adjustment		378
ISG common stock		600
Contingent consideration		5,560
Total allocable purchase price	$	9,988

This acquisition was accounted for under the acquisition method of accounting, and as such, the aggregate purchase price was allocated to the assets acquired, and liabilities assumed, based on the fair values as of the closing date. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets was as follows:


Accounts receivable and contract assets	$	1,841
Intangible assets		4,300
Accounts payable and accrued expense		(428)
Contract liabilities		(85)
Net assets acquired	$	5,628

Goodwill	$	4,360

The primary factors that drove the goodwill recognized, the majority of which is deductible for tax purposes, were the inclusion of the legacy Change 4 Growth workforce and associated organizational change management expertise to enhance and expand the offerings of the ISG Enterprise Change service line.

Costs associated with this acquisition are included in selling, general and administrative expense in the Consolidated Statements of Income and Comprehensive Income appearing in the Company’s Annual Report on Form 10-K for the year ended December 31, 2022 and totaled $0.2 million during year ended December 31, 2022. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets and the amortization period was as follows:


	Purchase Price		Estimated
	Allocation		Useful Lives
Amortizable intangible assets:
Trademark and trade name	$	1,100	3 years
Customer relationships		2,900	8 years
Noncompete agreements		300	2 years
Total intangible assets	$	4,300

NOTE 5—HELD-FOR-SALE-CLASSIFICATION

In September 2024, the Company entered into an agreement to sell the Automation service line to UST for $27 million, of which $20 million will be paid in cash and $7 million will be held in escrow to be released upon the completion of certain conditions specified in the final agreement which include achievement of revenue milestones through the first quarter of 2025 and obtaining client consents by the end of the fourth quarter of 2024. The assets and liabilities of the Automation service line have been classified as held for sale in the Consolidated Balance Sheet as of September 30, 2024 and are measured at the lower of it carrying amount or fair value less costs to sell. The sale closed in the fourth quarter of 2024. The Company expects that the sale proceeds less costs to sell will exceed the preliminary estimate of the carrying value of the net assets for the business. The sale consideration is subject to certain post-closing adjustments, which primarily relate to cash, indebtedness and working capital balances.

The following table summarizes the components of assets and liabilities held-for-sale on the Consolidated Balance Sheet:


			September 30,
			2024
Accounts receivable and contract assets, net of allowance			15,956
Prepaid expenses and other current assets			105
Assets held for sale- current assets			16,061
Goodwill			9,727
Intangible assets			6,448
Deferred tax assets			37
Assets held for sale non-current assets			16,212
Total Assets held for sale			32,273

Accounts payable			1,168
Contract liabilities			185
Accrued expenses and other current liabilities			6,496
Assets held for sale current liabilities			7,849
Other liabilities			2,872
Assets held for sale non-current liabilities			2,872
Total Liabilities held for sale			10,721

As a result of the agreement to sell the Automation service line to UST in September 2024, the Company allocated goodwill to the Automation service line using a relative fair value method. In addition, we completed an assessment of any potential goodwill impairment immediately prior and subsequent to the allocation and determined that no impairment existed. We estimated the fair value of the Automation service line based on the terms and conditions of the sales agreement with UST which primarily reflected $20.0 million in cash, a fair value estimate of the $7.0 million held in escrow and an estimate for a working capital adjustment. The fair value of the amounts held in escrow was estimated based on the probability of achieving revenue targets per the agreement based on forecasted revenues and of obtaining the required consents from clients. As the escrow periods per the agreement are both less than 12 months, the fair value estimates related to these amounts were not present valued. The amounts received from escrow are subject to change based on results. Based on the valuations performed over the Automation service line and the remaining business, the fair values were determined to be in excess of the carrying value and therefore there was no impairment.

NOTE 6—REVENUE

The majority of our revenue is derived from contracts that can span from a few months to several years. We enter into contracts that can include various combinations of services, which, depending on contract type, are sometimes capable of being distinct. If services are determined to be distinct, they are accounted for as separate performance obligations. A performance obligation is a promise in a contract to transfer a distinct good or service to the client and is the unit of account. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The majority of our contracts have a single performance obligation as the promise to transfer the individual services is not separately identifiable from other promises in the contracts and, therefore, is not distinct. For contracts with multiple performance obligations, we allocate the transaction price to each performance obligation using our best estimate of the standalone selling price, or SSP, of each distinct product or service in the contract. We establish SSP based on management’s estimated selling price or observable prices of products or services sold separately in comparable circumstances to similar clients.

Our contracts may include promises to transfer multiple services and products to a client. Determining whether services and products are considered distinct performance obligations that should be accounted for separately versus together may require judgment.

Contract Balances

The timing of revenue recognition, billings and cash collections result in billed accounts receivables, unbilled receivables (contract assets) and customer advances and deposits (contract liabilities). Our clients are billed based on the type of arrangement. A portion of our services is billed monthly based on hourly or daily rates. There are also client engagements in which we bill a fixed amount for our services. This may be one single amount covering the whole engagement or several amounts for various phases, functions or milestones. Generally, billing occurs subsequent to revenue recognition, resulting in contract assets. However, we sometimes receive advances or deposits before revenue is recognized, resulting in contract liabilities. Contract assets and liabilities are generally reported in the current assets and current liabilities sections of the consolidated balance sheet, at the end of each reporting period, based on the timing of the satisfaction of the related performance obligation(s). For multi-year software sales with annual invoicing, we perform a significant financing component calculation and recognize the associated interest income throughout the duration of the financing period. In addition, we reclassify the resulting contract asset balances as current and noncurrent receivables as receipt of the consideration is conditional only on the passage of time and there are no performance risk factors present. See the table below for a breakdown of contract assets and contract liabilities:


	September 30,		December 31,
	2024		2023
Contract assets	$	12,002	$	30,176
Contract liabilities	$	9,880	$	9,521

Revenue recognized for the three and nine months ended September 30, 2024 that was included in the contract liability balance at January 1, 2024 was $0.7 million, and $8.3 million respectively, and primarily representing revenue from our subscription contracts.

Remaining Performance Obligations

As of September 30, 2024, the Company had $111.3 million of remaining performance obligations, the majority of which are expected to be satisfied within the next twelve months.

Accounts Receivable and contract assets

We are currently engaged in litigation with a client over a disputed accounts receivable balance for services rendered. While we believe the balance of approximately $4.7 million is collectible, there is a reasonably possible risk of an unfavorable outcome.

NOTE 7—NET INCOME PER COMMON SHARE

Basic earnings per share is computed by dividing net income available to common stockholders by the weighted average number of common shares outstanding for the period. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that would share in the net income of the Company. For the three and nine months ended September 30, 2024, 1.1 million and 4.7 million restricted stock units, respectively, and for the three and nine months ended September 30, 2023, 0.5 million and 1.2 million restricted stock units, respectively, have not been considered in the diluted earnings per share calculation, as the effect would be anti-dilutive.

The following table sets forth the computation of basic and diluted earnings per share:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Basic:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Weighted average common shares		48,940		48,711		48,743		48,542
Earnings (loss) per share	$	0.02	$	0.07	$	(0.00)	$	0.19
Diluted:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025

Basic weighted average common shares		48,940		48,711		48,743		48,542
Potential common shares		1,218		1,546		—		1,745
Diluted weighted average common shares		50,158		50,257		48,743		50,287
Diluted earnings (loss) per share	$	0.02	$	0.06	$	(0.00)	$	0.18

NOTE 8—INCOME TAXES

The Company’s effective tax rate for the three and nine months ended September 30, 2024 was 60.2% and 112.9%, respectively, based on pretax income of $2.9 million and $1.6 million, respectively. The Company’s effective tax rate for the quarter ended September 30, 2024 was impacted by non-deductible expenses and earnings and losses in certain foreign jurisdictions. The Company’s effective tax rate for the three and nine months ended September 30, 2023 was 33.2% and 34.1%, respectively, based on pretax income of $4.8 million and $13.7 million, respectively. The Company’s effective tax rate for the quarter ended September 30, 2023 was impacted by non-deductible expenses and earnings and losses in certain foreign jurisdictions and the impact of the vesting of restricted stock units.

NOTE 9—COMMITMENTS AND CONTINGENCIES

The Company is subject to contingencies which arise through the ordinary course of business. All material liabilities of which management is aware are properly reflected in the financial statements as of September 30, 2024 and December 31, 2023.

Ventana Research Contingent Consideration

As of September 30, 2024, the Company has recorded a liability of $0.7 million representing the estimated fair value of contingent consideration related to the acquisition of Ventana Research, which is classified as noncurrent and included in other liabilities on the condensed consolidated balance sheet. The Company paid $0.2 million in April 2024 related to 2023 performance.

Change 4 Growth Contingent Consideration

As of September 30, 2024, the Company has recorded a liability of $0.5 million representing the estimated fair value of contingent consideration related to the acquisition of Change 4 Growth, which is classified as current and included in accrued expenses on the condensed consolidated balance sheet. The Company paid $2.2 million in April 2024, which was comprised of $1.5 million of cash consideration and $0.7 million of shares of ISG common stock related to 2023 performance.

NOTE 10—SEGMENT AND GEOGRAPHICAL INFORMATION

The Company operates as one reportable segment consisting primarily of fact-based sourcing advisory services. The Company operates principally in the Americas, Europe and Asia Pacific.

Geographical revenue information for the segment is as follows:


	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2024		2023		2024		2023
Revenues
Americas	$	40,146	$	42,469	$	120,967	$	133,149
Europe		16,199		22,090		52,796		69,496
Asia Pacific		4,932		7,214		16,045		22,223
	$	61,277	$	71,773	$	189,808	$	224,868

The segregation of revenues by geographic region is based upon the location of the legal entity performing the services. The Company does not measure or monitor gross profit or operating income by geography or by service line for the purposes of making operating decisions or allocating resources.

NOTE 11—FINANCING ARRANGEMENTS AND LONG-TERM DEBT

On February 22, 2023, the Company amended and restated its senior secured credit facility to increase the revolving commitments per the revolving facility from $54.0 million to $140.0 million and eliminate its term loan (as further amended, the “2023 Credit Agreement”). The material terms under the 2023 Credit Agreement are as follows. Capitalized terms used but not defined herein have the meanings ascribed to them in the 2023 Credit Agreement:

●

The revolving credit facility has a maturity date of February 22, 2028.

●

The credit facility is secured by all of the equity interests owned by the Company, and its direct and indirect domestic subsidiaries, and, subject to agreed exceptions, the Company’s direct and indirect “first-tier” foreign subsidiaries, and a perfected first priority security interest in all of the Company’s and its direct and indirect domestic subsidiaries’ tangible and intangible assets.

●

The Company’s direct and indirect existing and future wholly owned domestic subsidiaries serve as guarantors to the Company’s obligations under the senior secured facility.

●

At the Company’s option, the credit facility bears interest at a rate per annum equal to either (i) the “Base Rate” (which is the highest of (a) the rate publicly announced from time to time by the administrative agent as its “prime rate”, (b) the Federal Funds Rate plus 0.5% per annum and (c) Term SOFR, plus 1.0%), plus the applicable margin, or (ii) Term SOFR (which is the Term SOFR screen rate for the relevant interest period plus a credit spread adjustment of 0.10%) as determined by the administrative agent, plus the applicable margin. The applicable margin is adjusted quarterly based upon the Company’s consolidated leverage ratio. For the first nine months of 2024, the applicable margin was increased to a percentage equal to 1% for the revolving loans maintained as Base Rate loans or 2% for the revolving loans maintained as Term SOFR loans.

●

The senior secured credit facility contains a number of covenants that, among other things, place restrictions on matters customarily restricted in senior secured credit facilities, including restrictions on indebtedness (including guarantee obligations), liens, fundamental changes, sales or dispositions of property or assets, investments (including loans, advances, guarantees and acquisitions), transactions with affiliates, dividends and other payments in respect of capital stock, optional payments and modifications of other material debt instruments, negative pledges and agreements restricting subsidiary distributions and changes in line of business. In addition, the Company is required to comply with a consolidated leverage ratio and consolidated interest coverage ratio.

●

The senior secured credit facility contains customary events of default, including cross-default to other material agreements, judgment default and change of control.

The Company’s financial statements include outstanding borrowings of approximately $66.2 million and $79.2 million as of September 30, 2024 and December 31, 2023, respectively, which are carried at amortized cost. The fair value of debt is classified within Level 3 of the fair value hierarchy. The fair value of the Company’s outstanding borrowings was approximately $66.9 million and $79.8 million as of September 30, 2024 and December 31, 2023, respectively. The fair values of debt have been estimated using a discounted cash flow analysis based on the Company’s incremental borrowing rate for similar borrowing arrangements. The incremental borrowing rate used to discount future cash flows was 6.7% and 6.9% as of September 30, 2024 and December 31, 2023, respectively. The Company also considered recent transactions of peer group companies for similar instruments with comparable terms and maturities as well as an analysis of current market conditions and interest rates. During the nine months ended September 30, 2024, the Company borrowed $10.0 million and repaid $23.0 million of the revolver loan. The Company is currently in compliance with its financial covenants.

NOTE 12—SUBSEQUENT EVENTS

On October 1, 2024, the Company completed the sale of its Automation business line to UST Global Inc for $27 million in an all-cash transaction, of which million $20 million was paid in cash at closing and $7 million was placed in escrow; $4 million of the escrowed amount will be released within 90 days of closing of the transaction based upon receipt of a consent, delivery of a notice, or the entering into a spin-off agreement with a list of clients whose contracts require one of the foregoing actions. The remaining $3 million of the escrowed amount will be released following the end of the quarter ending March 31, 2025, based upon achievement of certain revenue targets by the divested Automation business for the period from October 1, 2024 to March 31, 2025.

On November 1, 2024, the Company’s Board of Directors (the “Board”) approved a fourth-quarter dividend of $0.045 per share, payable December 20, 2024, to shareholders of record as of December 3, 2024. The dividends are accounted for as a decrease to Stockholders’ Equity. All future dividends will be subject to the Board’s approval.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You should read the following discussion and analysis in conjunction with our financial statements and related notes included elsewhere in this report. Except for historical information, the discussion in this report contains certain forward-looking statements that involve risks and uncertainties. We have based these forward-looking statements on our current expectations and assumptions about future events. In some cases, you can identify forward-looking statements by terminology such as “may,” “should,” “could,” “predict,” “potential,” “continue,” “expect,” “anticipate,” “future,” “intend,” “plan,” “believe,” “estimate,” “forecast” and similar expressions (or the negative of such expressions). Forward-looking statements include, but are not limited to, statements concerning 2024 revenue growth rates and capital expenditures. Forward-looking statements are based on our beliefs as well as assumptions based on information currently available to us, including financial and operational information, the volatility of our stock price, current competitive conditions and the impact of wars, such as the war in Ukraine and the conflict in the Middle East. As a result, these statements are subject to various risks and uncertainties. For a discussion of material risks and uncertainties that the Company faces, see the discussion in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 titled “Risk Factors” and in this Quarterly Report on Form 10-Q under Item 1A of Part II, “Risk Factors.”

BUSINESS OVERVIEW

Information Services Group, Inc. (Nasdaq: III) (the “Company,” “ISG,” “we,” “us” or “our”) is a leading global technology research and advisory firm. A trusted business partner to over 900 clients, including more than 75 of the top 100 enterprises in our markets, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and faster growth. The Company specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Connecticut, ISG employs approximately 1,500 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking,

market influence, deep industry and technology expertise and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com. The information on or accessible through our website is not part of and is not incorporated by reference into this Quarterly Report on Form 10-Q, and the inclusion of our website address in this Quarterly Report on Form 10-Q is only for reference.

Our strategy is to strengthen our existing market position and develop new services and products to support future growth plans. As a result, we are focused on growing our existing service model, expanding geographically, developing new industry sectors, productizing market data assets, expanding our managed services offerings and growing via acquisitions. Although we do not expect any adverse conditions that will impact our ability to execute against our strategy over the next twelve months, the more significant factors that could limit our ability to grow in these areas include global macro-economic conditions and their impact on the overall sourcing market, competition, our ability to retain advisors and reductions in discretionary spending with our top client accounts or other significant client events. Other areas that could impact the business would also include natural disasters, pandemics, wars, legislative and regulatory changes and capital market disruptions.

We principally derive revenues from fees for services generated on a project-by-project basis. Prior to the commencement of a project, we reach agreement with the client on rates for services based upon the scope of the project, staffing requirements and the level of client involvement. Revenues for services rendered are recognized on a time and materials basis or on a fixed-fee or capped-fee basis in accordance with accounting and disclosure requirements for revenue recognition.

Revenues for time and materials contracts are recognized based on the number of hours worked by our advisors at an agreed upon rate per hour and are recognized in the period in which services are performed. Revenues for time and materials contracts are billed monthly, semimonthly or in accordance with the specific contractual terms of each project.

We also derive our revenues from certain recurring revenue streams. These include such annuity-based ISG offerings as ISG GovernX, Research, Software as a Subscription (Automation licenses), ISG Inform and multi-year Public Sector contracts. These offerings are characterized by subscriptions (i.e., renewal-centric as opposed to project-centric revenue streams) or, in some instances, multi-year contracts. Our digital services now span a volume of offerings and have become embedded as part of our traditional transaction services. Digital enablement provides capabilities, digital insights and better engagement with clients and partners.

Our results are impacted principally by our full-time consultants’ utilization rate, the number of business days in each quarter and the number of our revenue-generating professionals who are available to work. Our utilization rate can be negatively affected by increased hiring because there is generally a transition period for new professionals that result in a temporary drop in our utilization rate. Our utilization rate can also be affected by seasonal variations in the demand for our services from our clients. The number of business workdays is also affected by the number of vacation days taken by our consultants and holidays in each quarter. We typically have fewer business workdays available in the fourth quarter of the year, which can impact revenues during that period. Time-and-expense engagements do not provide us with a high degree of predictability as to performance in future periods. Unexpected changes in the demand for our services can result in significant variations in utilization and revenues and present a challenge to optimal hiring and staffing. The volume of work performed for any particular client can vary widely from period to period.

RESULTS OF OPERATIONS FOR THE THREE MONTHS ENDED SEPTEMBER 30, 2024 AND SEPTEMBER 30, 2023

Revenues

Geographical revenue information for the segment is as follows:


	Three Months Ended September 30,
								Percent
Geographic Area	2024		2023		Change		Change

	($ in thousands)
Americas	$	40,146	$	42,469	$	(2,323)		(5)	%
Europe		16,199		22,090		(5,891)		(27)	%
Asia Pacific		4,932		7,214		(2,282)		(32)	%
Total revenues	$	61,277	$	71,773	$	(10,496)		(15)	%

Revenues decreased $10.5 million, or approximately 15%, in the third quarter of 2024. The decrease in revenue for the Americas was primarily attributable to a decrease in our Automation and Network & Software Advisory Service (“NaSa”) service lines, partially offset by an increase in our Research service line. The decrease in revenue in Europe was primarily attributable to a decrease in our Advisory and Automation service lines. The revenue decrease in Asia Pacific was primarily attributable to a decrease in our Advisory service line. The translation of foreign currency revenues into U.S. dollars positively impacted performance in Europe and Asia Pacific compared to the prior year by $0.3 million.

Operating Expenses

The following table presents a breakdown of our operating expenses by category:


	Three Months Ended September 30,
							Percent
Operating Expenses	2024		2023		Change		Change

	($ in thousands)
Direct costs and expenses for advisors	$	36,530	$	43,032	$	(6,502)		(15)	%
Selling, general and administrative		18,855		20,992		(2,137)		(10)	%
Depreciation and amortization		1,598		1,526		72		5	%
Total operating expenses	$	56,983	$	65,550	$	(8,567)		(13)	%

Total operating expenses decreased $8.6 million, or approximately 13%, for the third quarter of 2024. The decrease in operating expenses was primarily due to lower contract labor expense of $3.3 million, contingent consideration adjustment of $2.4 million, license fees of $2.3 million and compensation expense of $1.6 million. These costs were partially offset by higher bad debt expense of $0.6 million, acquisition costs of $0.6 million and stock-based compensation expense of $0.2 million.

Compensation costs consist of a mix of fixed and variable salaries, annual bonuses, benefits and profit-sharing plan contributions. A portion of compensation expenses for certain billable employees are allocated between direct costs and selling, general and administrative costs based on relative time spent between billable and non-billable activities. Bonus compensation is determined based on achievement against Company financial targets and is accrued monthly throughout the year based on management’s estimates of target achievement. Statutory and elective profit-sharing plans are offered to employees as appropriate. Direct costs also include employee taxes, health insurance, workers’ compensation and disability insurance.

Sales and marketing costs consist principally of compensation expenses related to business development, proposal preparation and delivery and negotiation of new client contracts. Costs also include travel expenses relating to the pursuit of sales opportunities, expenses for hosting periodic client conferences, public relations activities, participation in industry conferences, industry relations, website maintenance and business intelligence activities. The Company maintains a

dedicated global marketing function responsible for developing and managing sales campaigns, brand promotion, the ISG Index and assembling proposals.

We maintain a comprehensive program for training and professional development. Related expenses include product training, updates on new service offerings or methodologies and development of project management skills. Also included in training and professional development are expenses associated with the development, enhancement and maintenance of our proprietary methodologies and tools and the systems that support them.

Selling, general and administrative expenses consist principally of executive management compensation, allocations of billable employee compensation related to general management activities, IT infrastructure and costs for finance, accounting, information technology and human resource functions. General and administrative costs also reflect continued investment associated with implementing and operating client and employee management systems. Because our billable personnel operate primarily on client premises or work remotely, all occupancy expenses are recorded as general and administrative.

Depreciation and amortization expense was $1.6 million and $1.5 million for the third quarters of 2024 and 2023, respectively. Our fixed assets consist of furniture, fixtures, equipment (mainly personal computers) and leasehold improvements. Depreciation expense is generally computed by applying the straight-line method over the estimated useful lives of assets. We also capitalize certain costs associated with the purchase and development of internal-use software, system conversions and website development costs. These costs are amortized over the estimated useful life of the software or system.

We amortize our intangible assets (e.g., client relationships and databases) over their estimated useful lives. Goodwill related to acquisitions is not amortized, but is subject to annual impairment testing and interim impairment tests, if triggering events are identified.

Other Income (Expense), Net

The following table presents a breakdown of other income (expense), net:


	Three Months Ended September 30,
							Percent
Other income (expense), net	2024		2023		Change		Change

	(in thousands)
Interest income	$	222	$	104	$	118	113	%
Interest expense		(1,604)		(1,533)		(71)	(5)	%
Foreign currency transaction gain		(30)		(2)		(28)	(1,400)	%
Total other expense, net	$	(1,412)	$	(1,431)	$	19	1	%

The total decrease in other expenses of approximately 1% was primarily the result of higher interest income, offset by higher interest expense attributable to higher interest rates.

Income Tax Expense

Our quarterly effective tax rate varies from period to period based on the mix of our earnings among the various state and foreign tax jurisdictions in which our business is conducted and the level of non-deductible expenses projected to be incurred during the current fiscal year. Our effective tax rate for the quarter ended September 30, 2024 was 60.2% compared to 33.2% for the quarter ended September 30, 2023. The difference for the quarter ended September 30, 2024 was primarily due to the impact of earnings and losses in certain foreign jurisdictions. The Company’s effective tax rate for the quarter ended September 30, 2024 was larger than the statutory rate primarily due to non-deductible expenses and the impact of earnings in foreign jurisdictions. There were no significant changes in uncertain tax position reserves or valuation allowances during the quarter ended September 30, 2024.

RESULTS OF OPERATIONS FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2024 AND SEPTEMBER 30, 2023

Revenues

Geographical revenue information for the segment is as follows:


	Nine Months Ended September 30,
							Percent
Geographic Area	2024		2023		Change		Change

	(in thousands)
Americas	$	120,967	$	133,149	$	(12,182)	(9)	%
Europe		52,796		69,496		(16,700)	(24)	%
Asia Pacific		16,045		22,223		(6,178)	(28)	%
Total revenues	$	189,808	$	224,868	$	(35,060)	(16)	%

Revenues decreased $35.1 million, or approximately 16%, for the nine months ended September 30, 2024. The decrease in revenue in the Americas was primarily attributable to a decrease in our Advisory and NaSa service lines, partially offset by an increase in our Research service line. The decrease in revenue in Europe was primarily attributable to a decrease in our Advisory and Automation service lines partially offset by an increase in our NaSa service line. The decrease in revenue in Asia Pacific was primarily attributable to a decrease in our Advisory service line. The translation of foreign currency revenues into U.S. dollars positively impacted performance in Europe and Asia Pacific compared to the prior year by $0.4 million.

Operating Expenses

The following table presents a breakdown of our operating expenses by category:


	Nine Months Ended September 30,
							Percent
Operating Expenses	2024		2023		Change		Change

	(in thousands)
Direct costs and expenses for advisors	$	116,484	$	138,048	$	(21,564)	(16)	%
Selling, general and administrative		63,026		63,992		(966)	(2)	%
Depreciation and amortization		4,724		4,692		32	1	%
Total operating expenses	$	184,234	$	206,732	$	(22,498)	(11)	%

Total operating expenses decreased $22.5 million, or approximately 11%, for the nine months ended September 30, 2024. The decrease in operating expenses was primarily due to lower contract labor expense of $12.9 million, compensation expense of $6.9 million, license fees of $2.8 million, contingent consideration adjustment of $2.4 million, stock-based compensation expense of $1.1 million and professional fees of $0.5 million. These costs were partially offset by higher severance and integration expenses of $2.2 million, bad debt expense of $0.7 million and acquisition costs of $0.6 million.

Compensation costs consist of a mix of fixed and variable salaries, annual bonuses, benefits and profit-sharing plan contributions. A portion of compensation expenses for certain billable employees are allocated between direct costs and selling, general and administrative costs based on relative time spent between billable and non-billable activities. Bonus compensation is determined based on achievement against Company financial and individual targets and is accrued monthly throughout the year based on management’s estimates of target achievement. Statutory and elective profit-sharing plans are offered to employees as appropriate. Direct costs also include employee taxes, health insurance, workers’ compensation and disability insurance.

Sales and marketing costs consist principally of compensation expense related to business development, proposal preparation and delivery and negotiation of new client contracts. Costs also include travel expenses relating to the pursuit of sales opportunities, expenses for hosting periodic client conferences, public relations activities, participation in industry conferences, industry relations, website maintenance and business intelligence activities. The Company maintains a dedicated global marketing function responsible for developing and managing sales campaigns, brand promotion, the ISG Index and assembling proposals.

General and administrative expenses consist principally of executive management compensation, allocations of billable employee compensation related to general management activities, IT infrastructure and costs for finance, accounting, information technology and human resource functions. General and administrative costs also reflect continued investment associated with implementing and operating client and employee management systems. Because our billable personnel operate primarily on client premises or work remotely, all occupancy expenses are recorded as general and administrative.

Depreciation and amortization expense was $4.7 million for the nine months ended September 30, 2024 and 2023, respectively. Our fixed assets consist of furniture, fixtures, equipment (mainly personal computers) and leasehold improvements. Depreciation expense is generally computed by applying the straight-line method over the estimated useful lives of assets. We also capitalize certain costs associated with the purchase and development of internal-use software, system conversions and website development costs. These costs are amortized over the estimated useful life of the software or system.

We amortize our intangible assets (e.g., client relationships and databases) over their estimated useful lives. Goodwill related to acquisitions is not amortized but is subject to annual impairment testing and interim impairment tests, if triggering events are identified.

Other Income (Expense), Net

The following table presents a breakdown of other income (expense), net:


	Nine Months Ended September 30,
							Percent
Other income (expense), net	2024		2023		Change		Change

	(in thousands)
Interest income	$	701	$	285	$	416	146	%
Interest expense		(4,672)		(4,676)		4	0	%
Foreign currency transaction gain (loss)		(24)		(40)		16	40	%
Total other income (expense), net	$	(3,995)	$	(4,431)	$	436	10	%

The total decrease in other expenses of $0.4 million was primarily the result of higher interest income.

Income Tax Expense

Our quarterly effective tax rate varies from period to period based on the mix of earnings among the various state and foreign tax jurisdictions in which our business is conducted and the level of non-deductible expenses projected to be incurred during the current fiscal year. Our effective tax rate for the nine months ended September 30, 2024 was 112.9% compared to 34.1% for the nine months ended September 30, 2023. The difference for the nine months ended September 30, 2024 was primarily due to the impact of earnings and losses in certain foreign jurisdictions. The Company’s effective tax rate for the nine months ended September 30, 2024 was larger than the statutory rate primarily due to non-deductible expenses and the impact of foreign operations. There were no significant changes in uncertain tax position reserves or valuation allowances during the nine months ended September 30, 2024.

NON-GAAP FINANCIAL PRESENTATION

This management’s discussion and analysis presents supplemental measures of our performance that are derived from our consolidated financial information but are not presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”). We refer to these financial measures, which are considered “non-GAAP financial measures” under rules promulgated by the Securities and Exchange Commission, as adjusted EBITDA, adjusted net income and adjusted net income per diluted share, each as defined below. See “Non-GAAP Financial Measures” below for information about our use of these non-GAAP financial measures, including our reasons for including these measures and reconciliations of each non-GAAP financial measure to the most directly comparable GAAP financial measure.

NON-GAAP FINANCIAL MEASURES

We use non-GAAP financial measures to supplement the financial information presented on a GAAP basis. We provide adjusted EBITDA (defined as net income plus interest, taxes, depreciation and amortization, foreign currency transaction gains/losses, non-cash stock compensation, interest accretion associated with contingent consideration, change in contingent consideration, acquisition-related costs, and severance, integration and other expense), adjusted net income (defined as net income, plus amortization of intangible assets, non-cash stock compensation, foreign currency transaction gains/losses, interest accretion associated with contingent consideration, change in contingent consideration, acquisition-related costs, severance, integration and other expense and write-off of deferred financing costs, on a tax-adjusted basis) and adjusted net income per diluted share, excluding the net tax effect of the items set forth in the table below. These are non-GAAP measures that the Company believes provide useful information to both management and investors by excluding certain expenses and financial implications of foreign currency translations that management believes are not indicative of ISG’s core operations. These non-GAAP measures are used by the Company to evaluate the Company’s business strategies and management’s performance. However, they are not measurements of financial performance under GAAP and should not be considered as alternatives to measures of performance derived in accordance with GAAP. These non-GAAP financial measures exclude non-cash and certain other special charges that many investors believe may obscure the user’s overall understanding of the Company’s current financial performance and the Company’s prospects for the future. We believe that these non-GAAP measures provide useful information to investors because they improve the comparability of the financial results between periods and provide for greater transparency of key measures used to evaluate the Company’s performance. Non-GAAP financial measures should be considered as a supplement to, and not as a substitute for, or superior to, the respective financial results presented in accordance with GAAP.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023

	($ in thousands)
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Plus:
Interest expense (net of interest income)		1,382		1,429		3,971		4,391
Income taxes		1,734		1,591		1,782		4,680
Depreciation and amortization		1,598		1,526		4,724		4,692
Interest accretion associated with contingent consideration		7		26		66		77
Change in contingent consideration (Note 3)		(2,390)		—		(2,390)		—
Acquisition-related costs ⁽¹⁾		654		99		679		99
Severance, integration and other expense		586		674		4,263		2,016
Foreign currency transaction loss		30		2		24		40
Non-cash stock compensation		2,329		2,098		5,690		6,752
Adjusted EBITDA	$	7,078	$	10,646	$	18,606	$	31,772


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023

	($ in thousands)
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Plus:
Non-cash stock compensation		2,329		2,098		5,690		6,752
Intangible amortization		738		769		2,230		2,352
Interest accretion associated with contingent consideration		7		26		66		77
Change in contingent consideration (Note 3)		(2,390)		—		(2,390)		—
Acquisition-related costs ⁽¹⁾		654		99		679		99
Severance, integration and other expense		586		674		4,263		2,016
Write-off of deferred financing costs		—		—		—		379
Foreign currency transaction loss		30		2		24		40
Tax effect ⁽²⁾		(625)		(1,174)		(3,380)		(3,749)
Adjusted net income	$	2,477	$	5,695	$	6,979	$	16,991


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Net income (loss) per diluted share	$	0.02	$	0.06	$	(0.00)	$	0.18
Non-cash stock compensation		0.05		0.04		0.12		0.13
Intangible amortization		0.02		0.02		0.04		0.05
Interest accretion associated with contingent consideration		0.00		0.00		0.00		0.00
Change in contingent consideration (Note 3)		(0.05)		—		(0.05)		—
Acquisition-related costs ⁽¹⁾		0.01		0.00		0.01		0.00
Severance, integration and other expense		0.01		0.01		0.09		0.04
Write-off of deferred financing costs		—		—		—		0.01
Foreign currency transaction loss		0.00		(0.00)		0.00		0.00
Tax effect ⁽²⁾		(0.01)		(0.02)		(0.07)		(0.07)
Adjusted net income per diluted share	$	0.05	$	0.11	$	0.14	$	0.34

(1)	Consists of expenses from acquisition-related costs and non-cash fair value adjustments on pre-acquisition contract liabilities.

(2)	Marginal tax rate of 32%, reflecting U.S. federal income tax rate of 21% plus 11% attributable to U.S. states and foreign jurisdictions.

LIQUIDITY AND CAPITAL RESOURCES

Liquidity

Our primary sources of liquidity are cash flows from operations, existing cash and cash equivalents and our revolving credit facility. Operating assets and liabilities consist primarily of receivables from billed and unbilled services, accounts payable, accrued expenses and accrued payroll and related benefits. The volume of billings and timing of collections and payments affect these account balances.

As of September 30, 2024, our cash, cash equivalents and restricted cash were $9.8 million compared to $22.8 million as of December 31, 2023, a net decrease of $13.0 million, which was primarily attributable to the following:

●

net cash provided by operating activities of $13.3 million;

●

repayment of outstanding debt of $23.0 million;

●

proceeds from revolving facility of $10.0 million;

●

cash dividends paid to shareholders of $4.9 million;

●

purchase of furniture, fixtures and equipment of $2.3 million;

●

treasury shares repurchased of $3.4 million;

●

payment of contingent consideration earnout payment of $1.7 million;

●

payments related to tax withholding for stock-based compensation of $1.9 million; and

●

proceeds from issuance of employee stock purchase plan shares of $0.6 million.

Capital Resources

●

The revolving credit facility has a maturity date of February 22, 2028.

●

The credit facility is secured by all of the equity interests owned by the Company, and its direct and indirect domestic subsidiaries and, subject to agreed exceptions, the Company’s direct and indirect “first-tier” foreign subsidiaries, and a perfected first priority security interest in all of the Company’s and its direct and indirect domestic subsidiaries’ tangible and intangible assets.

●

The Company’s direct and indirect existing and future wholly owned domestic subsidiaries serve as guarantors to the Company’s obligations under the senior secured facility.

●

At the Company’s option, the credit facility bears interest at a rate per annum equal to either (I) the “Base Rate” (which is the highest of (a) the rate publicly announced from time to time by the administrative agent as its “prime rate”, (b) the Federal Funds Rate plus 0.5% per annum and (c) Term SOFR, plus 1.0%), plus the applicable margin, or (ii) Term SOFR (which is the Term SOFR screen rate for the relevant interest period plus a credit spread adjustment of 0.10%) as determined by the administrative agent, plus the applicable margin. The applicable margin is adjusted quarterly based upon the Company’s consolidated leverage ratio. For the first nine months of 2024, the applicable margin was increased to a percentage equal to 1% for the revolving loans maintained as Base Rate loans or 2% for the revolving loans maintained as Term SOFR loans.

●

The senior secured credit facility contains customary events of default, including cross-default to other material agreements, judgment default and change of control.

of debt is classified within Level 3 of the fair value hierarchy. The fair value of the Company's outstanding borrowings was approximately $66.9 million and $79.8 million as of September 30, 2024 and December 31, 2023, respectively. The fair values of debt have been estimated using a discounted cash flow analysis based on the Company’s incremental borrowing rate for similar borrowing arrangements. The incremental borrowing rate used to discount future cash flows was 6.7% and 6.9% as of September 30, 2024 and December 31, 2023, respectively. The Company also considered recent transactions of peer group companies for similar instruments with comparable terms and maturities as well as an analysis of current market conditions and interest rates. During the nine months ended September 30, 2024, the Company borrowed $10.0 million and repaid $23.0 million of the revolver loan. The Company is currently in compliance with its financial covenants.

We anticipate that our current cash and the ongoing cash flows from our operations will be adequate to meet our working capital, capital expenditure and debt financing needs for at least the next twelve months. The anticipated cash needs of our business could change significantly if we pursue and complete additional business acquisitions, if our business plans change, if economic conditions change from those currently prevailing or from those now anticipated or if other unexpected circumstances arise that may have a material effect on the cash flow or profitability of our business. If we require additional capital resources to grow our business, either internally or through acquisitions, or to maintain liquidity, we may seek to sell additional equity securities or to secure additional debt financing. The sale of additional equity securities or certain forms of debt financing could result in additional dilution to our stockholders. We may not be able to obtain financing arrangements in amounts or on terms acceptable to us in the future.

Dividend Program

On November 1, 2024, the Company’s Board of Directors (the “Board”) approved a fourth-quarter dividend of $0.045 per share, payable on December 20, 2024, to shareholders of record as of December 3, 2024. The dividends are accounted for as a decrease to Stockholders’ Equity. All future dividends will be subject to the Board’s approval.

Off-Balance Sheet Arrangements

We do not have any off-balance sheet financing arrangements or liabilities, guarantee contracts, retained or contingent interests in transferred assets or any obligation arising out of a material variable interest in an unconsolidated entity.

Recently Issued Accounting Pronouncements

See Note 3 to our condensed consolidated financial statements included elsewhere in this report.

Critical Accounting Policies and Accounting Estimates

This management’s discussion and analysis of our financial condition and results of operations is based upon our condensed consolidated financial statements. We prepare these financial statements in conformity with GAAP. As such, we are required to make certain estimates, judgments and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the periods presented. We base our estimates on historical experience, available information and various other assumptions we believe to be reasonable under the circumstances. On an ongoing basis, we evaluate our estimates; however, actual results may differ from these estimates under different assumptions or conditions. There have been no material changes or developments in our evaluation of the accounting estimates and the underlying assumptions or methodologies that we believe to be Critical Accounting Policies and Estimates as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2023.

ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Risk

As of September 30, 2024, the Company had $66.2 million in total debt principal outstanding. Note 10 — Financing Arrangements and Long-Term Debt in the notes to condensed consolidated financial statements provides additional information regarding the Company’s outstanding debt obligations.

All of the Company’s total debt outstanding as of September 30, 2024 was based on a floating base rate (SOFR – Secured Overnight Financing Rate) of interest, which potentially exposes the Company to increases in interest rates. However, due to our debt to EBITDA ratio of 3.0 times and forecasted rates from external banks, we believe that our total exposure is limited and is considered in our forecasted cash uses.

Foreign Currency Risk

A significant portion of our revenues are typically derived from sales outside of the United States. Among the major foreign currencies in which we conduct business are the Euro, the British Pound and the Australian dollar. The reporting currency of our condensed consolidated financial statements is the U.S. dollar. As the values of the foreign currencies in which we operate fluctuate over time relative to the U.S. dollar, the Company is exposed to both foreign currency translation and transaction risk.

Translation risk arises as our foreign currency assets and liabilities are translated into U.S. dollars because the functional currencies of our foreign operations are generally denominated in the local currency. Adjustments resulting from the translation of these assets and liabilities are deferred and recorded as a component of stockholders’ equity. There was a positive impact of foreign currency translation on our Statement of Stockholders’ Equity of $0.7 million for the year ended December 31, 2023 and a positive impact of $0.6 million for the nine months ended September 30, 2024. The translation of our foreign currency revenues and expenses historically has not had a material impact on our consolidated earnings because movements in and among the major currencies in which we operate tend to impact our revenues and expenses fairly equally. However, our earnings could be impacted during periods of significant exchange rate volatility, or when some or all of the major currencies in which we operate move in the same direction against the U.S. dollar.

Transaction risk arises when we enter into a transaction that is denominated in a currency that may differ from the local functional currency. As these transactions are translated into the local functional currency, a gain or loss may result, which is recorded in current period earnings. For the year ended December 31, 2023 and for the nine months ended September 30, 2024, the impact on revenues from foreign currency transactions was not material to our condensed consolidated financial statements.

Credit Risk

Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of short-term, highly liquid investments classified as cash equivalents and accounts receivable and contract assets. The majority of the Company’s cash and cash equivalents are with large investment-grade commercial banks. Accounts receivable and contract assets balances deemed to be collectible from customers have limited concentration of credit risk due to our diverse customer base and geographies.

ITEM 4.CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Our disclosure controls and procedures are designed to ensure that information required to be disclosed in the reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2024, as required by Rule 13a-15(b) under the Exchange Act. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures were effective as of September 30, 2024.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter to which this report relates that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II—OTHER INFORMATION

ITEM 1.LEGAL PROCEEDINGS

We and our consolidated subsidiaries are not currently subject to any material legal proceedings, nor, to our knowledge, are any material legal proceedings threatened against us or our consolidated subsidiaries that, in each case, are required to be disclosed under Item 103 of Regulation S-K. From time to time, we and our consolidated subsidiaries may be a party to certain legal proceedings in the ordinary course of business.

ITEM 1A. RISK FACTORS

The risk factors included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 have not materially changed.

ITEM 2.UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Dividend Program

On November 1, 2024, the Board approved a third-quarter dividend of $0.045 per share, payable on December 20, 2024, to shareholders of record as of December 6, 2024. The dividends are accounted for as a decrease to Stockholders’ Equity. All future dividends will be subject to the Board’s approval.

Issuer Purchases of Equity Securities

On August 5, 2021, the Board approved a stock repurchase plan authorizing the Company to repurchase an aggregate of $25 million in shares of the Company’s common stock (the “2021 Repurchase Program”). On August 1, 2023, the Board approved a new stock repurchase plan authorizing the Company to repurchase an aggregate of an additional $25 million in shares of the Company’s common stock. The new share repurchase program took effect upon the completion of the 2021 Repurchase Program, which was exhausted in the quarter ended March 31, 2024. The Company had approximately $20.6 million in the aggregate available under its current share repurchase program as of September 30, 2024. The shares may be repurchased from time to time in open market transactions at prevailing market prices, in privately negotiated transactions, pursuant to a Rule 10b5-1 repurchase plan or by other means in accordance with federal securities laws. The timing, the amount and the method of any repurchases will be determined by the Company’s management based on its evaluation of market conditions, capital allocation alternatives and other factors. There is no guarantee as to the number of shares that will be repurchased, and the repurchase program may be extended, suspended or discontinued at any time without notice at the Company’s discretion.

The following table details the repurchases that were made during the three months ended September 30, 2024.


				Total Number of	Approximate Dollar
				Shares	Value of Shares
	Total Number of			Purchased	That May Yet Be
	Shares	Average		as Part of Publicly	Purchased Under
	Purchased	Price Paid per		Announced Plans or Programs	the Plans or Programs
Period	(In thousands)	Share		(In thousands)	(In thousands) (1)

July 1 - July 31	112	$	3.26	112	$	21,056
August 1 - August 31	20	$	3.29	20	$	20,990
September 1 - September 30	106	$	3.50	106	$	20,619

ITEM 5.OTHER INFORMATION

During the three months ended September 30, 2024, none of the Company’s directors or officers adopted, modified or terminated a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement (each as defined in Item 408 of Regulation S-K under the Exchange Act).

ITEM 6.EXHIBITS

The following exhibits are filed as part of this report:


Exhibit
Number				Description

2.1	†		Share Purchase Agreement, dated October 1, 2024, by and among ISG Information Services Group Americas, Inc., UST Global Inc and, solely for purposes of Section 10.16 of the Share Purchase Agreement (Guarantee), Information Services Group, Inc. (previously filed as Exhibit 2.1 to the Registrant’s Form 8-K filed with the SEC on October 2, 2024 (Commission File Number: 001-33287), and incorporated herein by reference).
10.1	*		First Amendment Agreement, dated as of June 27, 2024, to the Third Amended and Restated Credit Agreement, by and among Information Services Group, Inc., the guarantors party thereto, the lenders party to the Third Amended and Restated Credit Agreement and Bank of America, N.A., as administrative agent, swingline lender and letter of credit issuer (previously filed as Exhibit 10.1 to the Registrant’s Form 10-Q filed with the SEC on August 6, 2024 (Commission File Number: 001-33287), and incorporated herein by reference).
31.1		*		Certification of Chief Executive Officer Pursuant to SEC Rule 13a−14(a)/15d−14(a).
31.2		*		Certification of Chief Financial Officer Pursuant to SEC Rule 13a−14(a)/15d−14(a).
32.1		**		Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2		**		Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101		*		The following materials from ISG’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2024 formatted in Inline XBRL (Extensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets, (ii) Condensed Consolidated Statements of Income and Comprehensive Income, (iii) Condensed Consolidated Statement of Stockholders’ Equity, (iv) Condensed Consolidated Statement of Cash Flows and (iv) the Notes to Condensed Consolidated Financial Statements.
104		*		Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).

*	Filed herewith.

**	Furnished herewith.

†	Certain exhibits and schedules to this exhibit have been omitted in accordance with Item 601(b)(2) of Regulation S-K. The registrant agrees to furnish supplementally a copy of any omitted exhibit or schedule to the SEC upon request.

SIGNATURES

In accordance with the requirements of the Exchange Act, the registrant caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


	INFORMATION SERVICES GROUP, INC.


Date: November 8, 2024	/s/ Michael P. Connors
	Michael P. Connors, Chairman of the
	Board and Chief Executive Officer


Date: November 8, 2024	/s/ Michael A. Sherrick
	Michael A. Sherrick, Executive Vice
	President and Chief Financial Officer

Exhibit 31.1

CERTIFICATE PURSUANT TO
RULES 13a−14(a) and 15d−14(a),
AS ADOPTED PURSUANT TO
SECTION 302 OF THE SARBANES−OXLEY ACT OF 2002

I, Michael P. Connors, certify that:

I have reviewed this quarterly report on Form 10−Q of Information Services Group, Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a−15(e) and 15d−15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a−15(f) and 15d−15(f)) for the registrant and have:

(a)

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b)

Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c)

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d)

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or persons performing the equivalent functions):

(a)

All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

(b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


November 8, 2024	/s/ MICHAEL P. CONNORS
	Michael P. Connors
	Chairman and Chief Executive Officer
	(Principal Executive Officer)

Exhibit 31.2

CERTIFICATE PURSUANT TO
RULES 13a−14(a) and 15d−14(a),
AS ADOPTED PURSUANT TO
SECTION 302 OF THE SARBANES−OXLEY ACT OF 2002

I, Michael A. Sherrick, certify that:

I have reviewed this quarterly report on Form 10−Q of Information Services Group, Inc.;

(a)

(b)

(c)

(d)

(a)

(b)

Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

November 8, 2024	/s/ MICHAEL A. SHERRICK
	Michael A. Sherrick
	Executive Vice President and Chief Financial Officer
	(Principal Financial Officer and Principal Accounting Officer)

Exhibit 32.1

CERTIFICATION PURSUANT TO
18 USC. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES−OXLEY ACT OF 2002

In connection with the quarterly report on Form 10−Q of Information Services Group, Inc. (the “Company”) for the period ended September 30, 2024 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Michael P. Connors, Chairman and Chief Executive Officer of the Company, hereby certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes−Oxley Act of 2002, that:

(1)

The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)

The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


November 8, 2024	/s/ MICHAEL P. CONNORS
	Michael P. Connors
	Chairman and Chief Executive Officer
	(Principal Executive Officer)

Exhibit 32.2

CERTIFICATION PURSUANT TO
18 USC. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES−OXLEY ACT OF 2002

In connection with the quarterly report on Form 10−Q of Information Services Group, Inc. (the “Company”) for the period ended September 30, 2024 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Michael A. Sherrick, Executive Vice President, Chief Financial Officer of the Company, hereby certify, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes−Oxley Act of 2002, that:

(1)

The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)

The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.


November 8, 2024	/s/ MICHAEL A. SHERRICK
	Michael A. Sherrick
	Executive Vice President and Chief Financial Officer
	(Principal Financial Officer and Principal Accounting Officer)

Document And Entity Information - shares	9 Months Ended
Document And Entity Information - shares	Sep. 30, 2024	Nov. 04, 2024
Document and Entity Information
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2024
Document Transition Report	false
Entity File Number	001-33287
Entity Registrant Name	Information Services Group Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-5261587
Entity Address, Address Line One	2187 Atlantic Street
Entity Address, City or Town	Stamford
Entity Address, State or Province	CT
Entity Address, Postal Zip Code	06902
City Area Code	203
Local Phone Number	517-3100
Title of 12(b) Security	Shares of Common Stock, $0.001 par value
Trading Symbol	III
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		49,072,315
Entity Central Index Key	0001371489
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q3
Amendment Flag	false

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Current assets
Cash and cash equivalents	$ 9,690	$ 22,636
Accounts receivable and contract assets, net of allowance of $5,427 and $5,288, respectively	60,690	82,117
Prepaid expenses and other current assets	10,449	8,091
Held for sale current assets	16,060
Total current assets	96,889	112,844
Restricted cash	89	173
Furniture, fixtures and equipment, net	6,262	6,446
Right-of-use lease assets	6,161	7,473
Goodwill	87,545	97,232
Intangible assets, net	3,936	12,615
Deferred tax assets	5,502	4,775
Other assets	4,550	5,787
Held for sale non-current assets	16,212
Total assets	227,146	247,345
Current liabilities
Accounts payable	8,775	11,302
Contract liabilities	9,880	9,521
Accrued expenses and other current liabilities	22,723	25,451
Held for sale current liabilities	7,849
Total current liabilities	49,227	46,274
Long-term debt	66,175	79,175
Deferred tax liabilities	2,542	2,384
Operating lease liabilities	3,946	5,287
Other liabilities	5,826	12,143
Held for sale non-current liabilities	2,872
Total liabilities	130,588	145,263
Commitments and contingencies (Note 9)
Stockholders' equity
Preferred stock, $0.001 par value; 10,000 shares authorized; none issued
Common stock, $0.001 par value; 100,000 shares authorized; 49,658 shares issued and 49,018 outstanding at September 30, 2024 and 49,472 shares issued and 48,653 outstanding at December 31, 2023	50	49
Additional paid-in capital	210,468	217,684
Treasury stock (640 and 819 common shares, respectively, at cost)	(2,121)	(3,959)
Accumulated other comprehensive loss	(8,933)	(8,989)
Accumulated deficit	(102,906)	(102,703)
Total stockholders' equity	96,558	102,082
Total liabilities and stockholders' equity	$ 227,146	$ 247,345

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) shares in Thousands, $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
CONDENSED CONSOLIDATED BALANCE SHEETS
Accounts receivables and contract assets, allowances	$ 5,427	$ 5,288
Preferred stock, par value (in dollars per share)	$ 0.001	$ 0.001
Preferred stock, shares authorized	10,000	10,000
Preferred stock, shares issued	0	0
Common stock, par value (in dollars per share)	$ 0.001	$ 0.001
Common stock, shares authorized	100,000	100,000
Common stock, shares issued	49,658	49,472
Common stock, shares outstanding	49,018	48,653
Treasury stock, shares	640	819

CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME
Revenues	$ 61,277	$ 71,773	$ 189,808	$ 224,868
Operating expenses
Direct costs and expenses for advisors	36,530	43,032	116,484	138,048
Selling, general and administrative	18,855	20,992	63,026	63,992
Depreciation and amortization	1,598	1,526	4,724	4,692
Operating income	4,294	6,223	5,574	18,136
Interest income	222	104	701	285
Interest expense	(1,604)	(1,533)	(4,672)	(4,676)
Foreign currency transaction loss	(30)	(2)	(24)	(40)
Income before taxes	2,882	4,792	1,579	13,705
Income tax provision	1,734	1,591	1,782	4,680
Net income (loss)	$ 1,148	$ 3,201	$ (203)	$ 9,025
Weighted average shares outstanding:
Basic	48,940	48,711	48,743	48,542
Diluted	50,158	50,257	48,743	50,287
Earnings (loss) per share:
Basic	$ 0.02	$ 0.07	$ 0.00	$ 0.19
Diluted	$ 0.02	$ 0.06	$ 0.00	$ 0.18
Comprehensive income:
Net income (loss)	$ 1,148	$ 3,201	$ (203)	$ 9,025
Foreign currency translation gain (loss), net of tax (expense) benefit of $(82), $128, $8 and $86, respectively	637	(427)	56	(271)
Comprehensive income (loss)	$ 1,785	$ 2,774	$ (147)	$ 8,754

CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME
Foreign currency translation gain (loss), net of tax (expense) benefit	$ (82)	$ 128	$ 8	$ 86

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) shares in Thousands, $ in Thousands	Common Stock	Additional Paid-In-Capital	Treasury Stock	Accumulated Other Comprehensive Loss	Accumulated Deficit Cumulative effect adjustment	Accumulated Deficit	Cumulative effect adjustment	Total
Balance at Dec. 31, 2022	$ 49	$ 226,293	$ (7,487)	$ (9,677)	$ (110)	$ (108,747)	$ (110)	$ 100,431
Balance (in shares) at Dec. 31, 2022	49,472
Increase (Decrease) in Stockholders' Equity
Net income (loss)						9,025		9,025
Other comprehensive income (loss)				(271)				(271)
Treasury shares repurchased			(4,455)					(4,455)
Proceeds from issuance of employee stock purchase plan (ESPP) shares		(285)	1,004					719
Issuance of treasury shares for RSUs vested		(7,554)	7,554
Accrued dividends on unvested shares		169						169
Cash dividends paid to shareholders		(6,532)						(6,532)
Stock based compensation		6,752						6,752
Balance at Sep. 30, 2023	$ 49	218,843	(3,384)	(9,948)		(99,832)		105,728
Balance (in shares) at Sep. 30, 2023	49,472
Balance at Jun. 30, 2023	$ 49	221,094	(5,128)	(9,521)		(103,033)		103,461
Balance (in shares) at Jun. 30, 2023	49,472
Increase (Decrease) in Stockholders' Equity
Net income (loss)						3,201		3,201
Other comprehensive income (loss)				(427)				(427)
Treasury shares repurchased			(923)					(923)
Proceeds from issuance of employee stock purchase plan (ESPP) shares		(63)	301					238
Issuance of treasury shares for RSUs vested		(2,366)	2,366
Accrued dividends on unvested shares		427						427
Cash dividends paid to shareholders		(2,345)						(2,345)
Stock based compensation		2,096						2,096
Balance at Sep. 30, 2023	$ 49	218,843	(3,384)	(9,948)		(99,832)		105,728
Balance (in shares) at Sep. 30, 2023	49,472
Balance at Dec. 31, 2023	$ 49	217,684	(3,959)	(8,989)		(102,703)		$ 102,082
Balance (in shares) at Dec. 31, 2023	49,472							49,472
Increase (Decrease) in Stockholders' Equity
Net income (loss)						(203)		$ (203)
Other comprehensive income (loss)				56				56
Treasury shares repurchased			(5,306)					(5,306)
Proceeds from issuance of employee stock purchase plan (ESPP) shares		(235)	873					638
Issuance of treasury shares for RSUs vested		(6,271)	6,271
Issuance of common stock for Change 4 Growth acquisition	$ 1	700						701
Issuance of common stock for Change 4 Growth acquisition (in shares)	186
Accrued dividends on unvested shares		(23)						(23)
Dividends payable		(2,206)						(2,206)
Cash dividends paid to shareholders		(4,871)						(4,871)
Stock based compensation		5,690						5,690
Balance at Sep. 30, 2024	$ 50	210,468	(2,121)	(8,933)		(102,906)		$ 96,558
Balance (in shares) at Sep. 30, 2024	49,658							49,658
Balance at Jun. 30, 2024	$ 50	211,854	(2,753)	(9,570)		(104,054)		$ 95,527
Balance (in shares) at Jun. 30, 2024	49,658
Increase (Decrease) in Stockholders' Equity
Net income (loss)						1,148		1,148
Other comprehensive income (loss)				637				637
Treasury shares repurchased			(800)					(800)
Proceeds from issuance of employee stock purchase plan (ESPP) shares		(112)	303					191
Issuance of treasury shares for RSUs vested		(1,129)	1,129
Accrued dividends on unvested shares		(121)						(121)
Dividends payable		(2,206)						(2,206)
Cash dividends paid to shareholders		(147)						(147)
Stock based compensation		2,329						2,329
Balance at Sep. 30, 2024	$ 50	$ 210,468	$ (2,121)	$ (8,933)		$ (102,906)		$ 96,558
Balance (in shares) at Sep. 30, 2024	49,658							49,658

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Parenthetical) - $ / shares	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
Cash dividends paid to shareholders (USD per share)	$ 0.045	$ 0.045	$ 0.09	$ 0.13

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Cash flows from operating activities
Net (loss) income	$ (203)	$ 9,025
Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities:
Depreciation expense	2,494	2,340
Amortization of intangible assets	2,230	2,352
Deferred tax expense from stock issuances	(372)	(230)
Write-off of deferred financing costs		379
Amortization of deferred financing costs	167	182
Stock-based compensation	5,690	6,752
Change in fair value of contingent consideration	(2,323)	77
Provisions for credit losses	1,098	432
Deferred tax (benefit) provision	(136)	125
Changes in operating assets and liabilities:
Accounts receivable and contract assets	4,433	(12,380)
Prepaid expenses and other assets	(287)	(2,145)
Accounts payable	(1,459)	(4,653)
Contract liabilities	545	(370)
Accrued expenses and other liabilities	1,435	720
Net cash provided by operating activities	13,312	2,606
Cash flows from investing activities
Purchase of furniture, fixtures and equipment	(2,303)	(1,640)
Net cash used in investing activities	(2,303)	(1,640)
Cash flows from financing activities
Proceeds from revolving facility (Note 11)	10,000	84,175
Repayment of outstanding debt (Note 11)	(23,000)	(84,175)
Proceeds from issuance of employee stock purchase plan shares	637	719
Debt financing costs		(827)
Payments related to tax withholding for stock-based compensation	(1,921)	(2,461)
Payment of contingent consideration	(1,657)	(1,460)
Cash dividends paid to shareholders	(4,871)	(6,532)
Treasury shares repurchased	(3,385)	(1,994)
Net cash used in financing activities	(24,197)	(12,555)
Effect of exchange rate changes on cash	158	(265)
Net decrease in cash, cash equivalents, and restricted cash	(13,030)	(11,854)
Cash, cash equivalents, and restricted cash, beginning of period	22,809	30,670
Cash, cash equivalents, and restricted cash, end of period	9,779	18,816
Supplemental disclosures of cash flow information:
Interest	4,416	3,798
Taxes, net of refunds	2,515	6,848
Non-cash investing and financing activities:
Issuance of treasury stock for vested restricted stock units	$ 6,271	$ 7,554

DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS

9 Months Ended

Sep. 30, 2024

DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS

DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS

INFORMATION SERVICES GROUP, INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(tabular amounts in thousands, except per share data)

(unaudited)

NOTE 1—DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS

BASIS OF PRESENTATION

9 Months Ended

Sep. 30, 2024

BASIS OF PRESENTATION

BASIS OF PRESENTATION

NOTE 2—BASIS OF PRESENTATION

Out-of-Period Adjustment

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

9 Months Ended

Sep. 30, 2024

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

NOTE 3—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Use of Estimates

Restricted Cash

Restricted cash consists of cash and cash equivalents which the Company has committed for rent deposits and are not available for general corporate purposes.

Fair Value

●

Level 1 measurements include unadjusted quoted market prices for identical assets or liabilities in an active market;

●

Level 3 measurements include those that are unobservable and of a highly subjective measure.

The following tables summarize the assets and liabilities (as applicable) measured at fair value on a recurring basis at the dates indicated:


	Basis of Fair Value Measurements
	September 30, 2024
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	43	$	—	$	—	$	43
Total	$	43	$	—	$	—	$	43

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	1,214	$	1,214
Total	$	—	$	—	$	1,214	$	1,214


	Basis of Fair Value Measurements
	December 31, 2023
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	7,067	$	—	$	—	$	7,067
Total	$	7,067	$	—	$	—	$	7,067

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	5,894	$	5,894
Total	$	—	$	—	$	5,894	$	5,894

(1)	The current and noncurrent contingent consideration are included in “Accrued expenses and other current liabilities” and “Other liabilities,” respectively, as of September 30, 2024 and December 31, 2023.

The following table represents the change in the contingent consideration liability during the nine months ended September 30, 2024:


	Nine Months Ended
	September 30,
	2024
Beginning Balance	$	5,894
Change 4 Growth earnout adjustment ⁽¹⁾		(1,571)
Change 4 Growth contingent consideration payment		(2,200)
Ventana earnout adjustment ⁽¹⁾		(818)
Ventana contingent consideration payment		(157)
Accretion of contingent consideration		66
Ending Balance	$	1,214

(1)

Change 4 Growth and Ventana earnout adjustments relate to the expected target achievement not being met for certain milestones specific to the acquisitions.

Recently Issued Accounting Pronouncements

Income Taxes

Segment Reporting

Income Statement Disaggregation

ACQUISITIONS

9 Months Ended

Sep. 30, 2024

ACQUISITIONS

ACQUISITIONS

NOTE 4—ACQUISITIONS

Ventana Research Acquisition


Cash	$	1,000
Contingent consideration		1,657
Total allocable purchase price	$	2,657


Accounts receivable	$	404
Intangible assets		1,400
Contract liabilities		(1,362)
Net assets acquired	$	442

Goodwill	$	2,215



	Purchase Price		Estimated
	Allocation		Useful Lives
Amortizable intangible assets:
Trademark and trade name	$	600	3 years
Customer relationships		700	7 years
Noncompete agreements		100	2 years
Total intangible assets	$	1,400

Change 4 Growth Acquisition

The following table summarizes the consideration transferred to acquire Change 4 Growth and the amounts of identified assets acquired, and liabilities assumed, as of the agreement date:


Cash	$	3,450
Accrued working capital adjustment		378
ISG common stock		600
Contingent consideration		5,560
Total allocable purchase price	$	9,988


Accounts receivable and contract assets	$	1,841
Intangible assets		4,300
Accounts payable and accrued expense		(428)
Contract liabilities		(85)
Net assets acquired	$	5,628

Goodwill	$	4,360

Costs associated with this acquisition are included in selling, general and administrative expense in the Consolidated Statements of Income and Comprehensive Income appearing in the Company’s Annual Report on Form 10-K for the year ended December 31, 2022 and totaled $0.2 million during year ended December 31, 2022. Based on the valuation and other factors as described above, the purchase price assigned to intangible assets and the amortization period was as follows:


	Purchase Price		Estimated
	Allocation		Useful Lives
Amortizable intangible assets:
Trademark and trade name	$	1,100	3 years
Customer relationships		2,900	8 years
Noncompete agreements		300	2 years
Total intangible assets	$	4,300

HELD-FOR-SALE-CLASSIFICATION

9 Months Ended

Sep. 30, 2024

HELD-FOR-SALE-CLASSIFICATION

HELD-FOR-SALE-CLASSIFICATION

NOTE 5—HELD-FOR-SALE-CLASSIFICATION

The following table summarizes the components of assets and liabilities held-for-sale on the Consolidated Balance Sheet:


			September 30,
			2024
Accounts receivable and contract assets, net of allowance			15,956
Prepaid expenses and other current assets			105
Assets held for sale- current assets			16,061
Goodwill			9,727
Intangible assets			6,448
Deferred tax assets			37
Assets held for sale non-current assets			16,212
Total Assets held for sale			32,273

Accounts payable			1,168
Contract liabilities			185
Accrued expenses and other current liabilities			6,496
Assets held for sale current liabilities			7,849
Other liabilities			2,872
Assets held for sale non-current liabilities			2,872
Total Liabilities held for sale			10,721

REVENUE

9 Months Ended

Sep. 30, 2024

REVENUE

REVENUE

NOTE 6—REVENUE

Contract Balances


	September 30,		December 31,
	2024		2023
Contract assets	$	12,002	$	30,176
Contract liabilities	$	9,880	$	9,521

Remaining Performance Obligations

As of September 30, 2024, the Company had $111.3 million of remaining performance obligations, the majority of which are expected to be satisfied within the next twelve months.

Accounts Receivable and contract assets

NET INCOME PER COMMON SHARE

9 Months Ended

Sep. 30, 2024

NET INCOME PER COMMON SHARE

NET INCOME PER COMMON SHARE

NOTE 7—NET INCOME PER COMMON SHARE

The following table sets forth the computation of basic and diluted earnings per share:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Basic:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Weighted average common shares		48,940		48,711		48,743		48,542
Earnings (loss) per share	$	0.02	$	0.07	$	(0.00)	$	0.19
Diluted:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025

Basic weighted average common shares		48,940		48,711		48,743		48,542
Potential common shares		1,218		1,546		—		1,745
Diluted weighted average common shares		50,158		50,257		48,743		50,287
Diluted earnings (loss) per share	$	0.02	$	0.06	$	(0.00)	$	0.18

INCOME TAXES

9 Months Ended

Sep. 30, 2024

INCOME TAXES

INCOME TAXES

NOTE 8—INCOME TAXES

COMMITMENTS AND CONTINGENCIES

9 Months Ended

Sep. 30, 2024

COMMITMENTS AND CONTINGENCIES

COMMITMENTS AND CONTINGENCIES

NOTE 9—COMMITMENTS AND CONTINGENCIES

Ventana Research Contingent Consideration

Change 4 Growth Contingent Consideration

SEGMENT AND GEOGRAPHICAL INFORMATION

9 Months Ended

Sep. 30, 2024

SEGMENT AND GEOGRAPHICAL INFORMATION

SEGMENT AND GEOGRAPHICAL INFORMATION

NOTE 10—SEGMENT AND GEOGRAPHICAL INFORMATION

The Company operates as one reportable segment consisting primarily of fact-based sourcing advisory services. The Company operates principally in the Americas, Europe and Asia Pacific.

Geographical revenue information for the segment is as follows:


	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2024		2023		2024		2023
Revenues
Americas	$	40,146	$	42,469	$	120,967	$	133,149
Europe		16,199		22,090		52,796		69,496
Asia Pacific		4,932		7,214		16,045		22,223
	$	61,277	$	71,773	$	189,808	$	224,868

FINANCING ARRANGEMENTS AND LONG-TERM DEBT

9 Months Ended

Sep. 30, 2024

FINANCING ARRANGEMENTS AND LONG-TERM DEBT

FINANCING ARRANGEMENTS AND LONG-TERM DEBT

NOTE 11—FINANCING ARRANGEMENTS AND LONG-TERM DEBT

●

The revolving credit facility has a maturity date of February 22, 2028.

●

The Company’s direct and indirect existing and future wholly owned domestic subsidiaries serve as guarantors to the Company’s obligations under the senior secured facility.

●

The senior secured credit facility contains customary events of default, including cross-default to other material agreements, judgment default and change of control.

SUBSEQUENT EVENTS

9 Months Ended

Sep. 30, 2024

SUBSEQUENT EVENTS

SUBSEQUENT EVENTS

NOTE 12—SUBSEQUENT EVENTS

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Pay vs Performance Disclosure
Net Income (Loss)	$ 1,148	$ 3,201	$ (203)	$ 9,025

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Sep. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Rule 10b5-1 Arrangement Modified	false
Non-Rule 10b5-1 Arrangement Modified	false

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)

9 Months Ended

Sep. 30, 2024

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Use of Estimates

Use of Estimates

Restricted Cash

Restricted Cash

Restricted cash consists of cash and cash equivalents which the Company has committed for rent deposits and are not available for general corporate purposes.

Fair Value

Fair Value

●

Level 1 measurements include unadjusted quoted market prices for identical assets or liabilities in an active market;

●

Level 3 measurements include those that are unobservable and of a highly subjective measure.

The following tables summarize the assets and liabilities (as applicable) measured at fair value on a recurring basis at the dates indicated:


	Basis of Fair Value Measurements
	September 30, 2024
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	43	$	—	$	—	$	43
Total	$	43	$	—	$	—	$	43

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	1,214	$	1,214
Total	$	—	$	—	$	1,214	$	1,214


	Basis of Fair Value Measurements
	December 31, 2023
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	7,067	$	—	$	—	$	7,067
Total	$	7,067	$	—	$	—	$	7,067

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	5,894	$	5,894
Total	$	—	$	—	$	5,894	$	5,894

(1)	The current and noncurrent contingent consideration are included in “Accrued expenses and other current liabilities” and “Other liabilities,” respectively, as of September 30, 2024 and December 31, 2023.

The following table represents the change in the contingent consideration liability during the nine months ended September 30, 2024:


	Nine Months Ended
	September 30,
	2024
Beginning Balance	$	5,894
Change 4 Growth earnout adjustment ⁽¹⁾		(1,571)
Change 4 Growth contingent consideration payment		(2,200)
Ventana earnout adjustment ⁽¹⁾		(818)
Ventana contingent consideration payment		(157)
Accretion of contingent consideration		66
Ending Balance	$	1,214

(1)

Change 4 Growth and Ventana earnout adjustments relate to the expected target achievement not being met for certain milestones specific to the acquisitions.

Recently Issued Accounting Pronouncements

Recently Issued Accounting Pronouncements

Income Taxes

Segment Reporting

Income Statement Disaggregation

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)

9 Months Ended

Sep. 30, 2024

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Summary of assets measured at fair value on a recurring basis


	Basis of Fair Value Measurements
	September 30, 2024
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	43	$	—	$	—	$	43
Total	$	43	$	—	$	—	$	43

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	1,214	$	1,214
Total	$	—	$	—	$	1,214	$	1,214


	Basis of Fair Value Measurements
	December 31, 2023
	Level 1		Level 2		Level 3		Total
Assets:
Cash equivalents	$	7,067	$	—	$	—	$	7,067
Total	$	7,067	$	—	$	—	$	7,067

Liabilities:
Contingent consideration ⁽¹⁾	$	—	$	—	$	5,894	$	5,894
Total	$	—	$	—	$	5,894	$	5,894

(1)	The current and noncurrent contingent consideration are included in “Accrued expenses and other current liabilities” and “Other liabilities,” respectively, as of September 30, 2024 and December 31, 2023.

Schedule of change in the contingent consideration liability


	Nine Months Ended
	September 30,
	2024
Beginning Balance	$	5,894
Change 4 Growth earnout adjustment ⁽¹⁾		(1,571)
Change 4 Growth contingent consideration payment		(2,200)
Ventana earnout adjustment ⁽¹⁾		(818)
Ventana contingent consideration payment		(157)
Accretion of contingent consideration		66
Ending Balance	$	1,214

(1)

Change 4 Growth and Ventana earnout adjustments relate to the expected target achievement not being met for certain milestones specific to the acquisitions.

ACQUISITIONS (Tables)

9 Months Ended

Sep. 30, 2024

Ventana Research

Business Acquisition

Schedule of consideration transferred and the amounts of identified assets acquired, and liabilities assumed as of the Agreement date


Cash	$	1,000
Contingent consideration		1,657
Total allocable purchase price	$	2,657


Accounts receivable	$	404
Intangible assets		1,400
Contract liabilities		(1,362)
Net assets acquired	$	442

Goodwill	$	2,215

Schedule of purchase price assigned to intangible assets and the amortization period



	Purchase Price		Estimated
	Allocation		Useful Lives
Amortizable intangible assets:
Trademark and trade name	$	600	3 years
Customer relationships		700	7 years
Noncompete agreements		100	2 years
Total intangible assets	$	1,400

Change 4 Growth

Business Acquisition

Schedule of consideration transferred and the amounts of identified assets acquired, and liabilities assumed as of the Agreement date


Cash	$	3,450
Accrued working capital adjustment		378
ISG common stock		600
Contingent consideration		5,560
Total allocable purchase price	$	9,988


Accounts receivable and contract assets	$	1,841
Intangible assets		4,300
Accounts payable and accrued expense		(428)
Contract liabilities		(85)
Net assets acquired	$	5,628

Goodwill	$	4,360

Schedule of purchase price assigned to intangible assets and the amortization period


	Purchase Price		Estimated
	Allocation		Useful Lives
Amortizable intangible assets:
Trademark and trade name	$	1,100	3 years
Customer relationships		2,900	8 years
Noncompete agreements		300	2 years
Total intangible assets	$	4,300

HELD-FOR-SALE-CLASSIFICATION (Tables)

9 Months Ended

Sep. 30, 2024

HELD-FOR-SALE-CLASSIFICATION

Schedule of components of assets and liabilities held-for-sale


			September 30,
			2024
Accounts receivable and contract assets, net of allowance			15,956
Prepaid expenses and other current assets			105
Assets held for sale- current assets			16,061
Goodwill			9,727
Intangible assets			6,448
Deferred tax assets			37
Assets held for sale non-current assets			16,212
Total Assets held for sale			32,273

Accounts payable			1,168
Contract liabilities			185
Accrued expenses and other current liabilities			6,496
Assets held for sale current liabilities			7,849
Other liabilities			2,872
Assets held for sale non-current liabilities			2,872
Total Liabilities held for sale			10,721

REVENUE (Tables)

9 Months Ended

Sep. 30, 2024

REVENUE

Schedule of contract assets and contract liabilities


	September 30,		December 31,
	2024		2023
Contract assets	$	12,002	$	30,176
Contract liabilities	$	9,880	$	9,521

NET INCOME PER COMMON SHARE (Tables)

9 Months Ended

Sep. 30, 2024

NET INCOME PER COMMON SHARE

Schedule of computation of basic and diluted earnings per share


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Basic:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025
Weighted average common shares		48,940		48,711		48,743		48,542
Earnings (loss) per share	$	0.02	$	0.07	$	(0.00)	$	0.19
Diluted:
Net income (loss)	$	1,148	$	3,201	$	(203)	$	9,025

Basic weighted average common shares		48,940		48,711		48,743		48,542
Potential common shares		1,218		1,546		—		1,745
Diluted weighted average common shares		50,158		50,257		48,743		50,287
Diluted earnings (loss) per share	$	0.02	$	0.06	$	(0.00)	$	0.18

SEGMENT AND GEOGRAPHICAL INFORMATION (Tables)

9 Months Ended

Sep. 30, 2024

SEGMENT AND GEOGRAPHICAL INFORMATION

Schedule of geographical revenue information for the segment


	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2024		2023		2024		2023
Revenues
Americas	$	40,146	$	42,469	$	120,967	$	133,149
Europe		16,199		22,090		52,796		69,496
Asia Pacific		4,932		7,214		16,045		22,223
	$	61,277	$	71,773	$	189,808	$	224,868

DESCRIPTION OF ORGANIZATION AND BUSINESS OPERATIONS (Details) - Minimum	Sep. 30, 2024 employee client country
Number of clients	900
Number of clients from top 100 enterprises in the markets	75
Number of digital-ready professionals \| employee	1,500
Number of countries \| country	20

BASIS OF PRESENTATION (Details) - USD ($) $ in Thousands	3 Months Ended			9 Months Ended
BASIS OF PRESENTATION (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2024	Sep. 30, 2023
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue incorrectly recognized			$ 500
Revenues	$ 61,277	$ 71,773		$ 189,808	$ 224,868
Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenues				$ (500)

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Dec. 31, 2023 USD ($)
Liabilities:
Contingent consideration	$ 1,214		$ 5,894
Change in the contingent consideration liability
Beginning Balance	5,894
Contingent consideration payment	(1,657)	$ (1,460)
Accretion of contingent consideration	66
Ending Balance	1,214
Outstanding borrowings	66,200		79,200
Fair value of outstanding borrowing	$ 66,900		$ 79,800
Debt instrument, valuation technique, extensible list	us-gaap:ValuationTechniqueDiscountedCashFlowMember		us-gaap:ValuationTechniqueDiscountedCashFlowMember
Debt instrument, measurement input, extensible list	us-gaap:MeasurementInputDiscountRateMember		us-gaap:MeasurementInputDiscountRateMember
Debt instrument, measurement input	0.067		0.069
Change 4 Growth
Liabilities:
Contingent consideration	$ 500
Change in the contingent consideration liability
Earnout adjustment	(1,571)
Contingent consideration payment	(2,200)
Ending Balance	500
Ventana Research, Inc
Liabilities:
Contingent consideration	700
Change in the contingent consideration liability
Earnout adjustment	(818)
Contingent consideration payment	(157)
Ending Balance	700
Recurring
Assets:
Cash equivalents	43		$ 7,067
Total	43		7,067
Liabilities:
Contingent consideration	1,214		5,894
Total	1,214		5,894
Change in the contingent consideration liability
Beginning Balance	5,894
Ending Balance	1,214
Recurring \| Level 1
Assets:
Cash equivalents	43		7,067
Total	43		7,067
Recurring \| Level 3
Liabilities:
Contingent consideration	1,214		5,894
Total	1,214		$ 5,894
Change in the contingent consideration liability
Beginning Balance	5,894
Ending Balance	$ 1,214

ACQUISITIONS - Total allocable purchase price (Details) - USD ($) $ in Thousands			1 Months Ended
	Oct. 31, 2023	Oct. 31, 2022	Apr. 30, 2024
Ventana Research
Business Acquisition [Line Items]
Cash consideration	$ 1,000
Cash	1,000
Contingent consideration	1,657
Total allocable purchase price	$ 2,657
Change 4 Growth
Business Acquisition [Line Items]
Cash consideration		$ 3,800	$ 1,500
Cash		3,450
Accrued working capital adjustment		378
ISG common stock		600
Contingent consideration		5,560
Total allocable purchase price		$ 9,988

ACQUISITIONS - Recognized identifiable assets acquired and liabilities assumed and acquisition costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Sep. 30, 2024	Oct. 31, 2023	Oct. 31, 2022
Identified assets acquired, and liabilities assumed
Goodwill	$ 97,232		$ 87,545
Ventana Research
Identified assets acquired, and liabilities assumed
Accounts receivable				$ 404
Intangible assets				1,400
Contract liabilities				(1,362)
Net assets acquired				442
Goodwill				$ 2,215
Acquisition related cost	$ 100
Change 4 Growth
Identified assets acquired, and liabilities assumed
Accounts receivable and contract assets					$ 1,841
Intangible assets					4,300
Accounts payable and accrued expense					(428)
Contract liabilities					(85)
Net assets acquired					5,628
Goodwill					$ 4,360
Acquisition related cost		$ 200

ACQUISITIONS - Amortizable intangible assets and period (Details) - USD ($) $ in Thousands	Oct. 31, 2023	Oct. 31, 2022
Ventana Research
Amortizable intangible assets:
Total intangible assets	$ 1,400
Ventana Research \| Trademark and trade name
Amortizable intangible assets:
Total intangible assets	$ 600
Estimated useful life	3 years
Ventana Research \| Customer relationships
Amortizable intangible assets:
Total intangible assets	$ 700
Estimated useful life	7 years
Ventana Research \| Noncompete agreements
Amortizable intangible assets:
Total intangible assets	$ 100
Estimated useful life	2 years
Change 4 Growth, LLC
Amortizable intangible assets:
Total intangible assets		$ 4,300
Change 4 Growth, LLC \| Trademark and trade name
Amortizable intangible assets:
Total intangible assets		$ 1,100
Estimated useful life		3 years
Change 4 Growth, LLC \| Customer relationships
Amortizable intangible assets:
Total intangible assets		$ 2,900
Estimated useful life		8 years
Change 4 Growth, LLC \| Noncompete agreements
Amortizable intangible assets:
Total intangible assets		$ 300
Estimated useful life		2 years

HELD-FOR-SALE-CLASSIFICATION (Details) - Held for sale - Automation business line $ in Millions	Sep. 30, 2024 USD ($)
HELD-FOR-SALE-CLASSIFICATION
Consideration	$ 27.0
Cash consideration	20.0
Amount held in escrow	$ 7.0

HELD-FOR-SALE-CLASSIFICATION - Assets and Liabilities Held for Sale (Details) $ in Thousands	Sep. 30, 2024 USD ($)
HELD-FOR-SALE-CLASSIFICATION
Assets held for sale- current assets	$ 16,060
Assets held for sale- non current assets	16,212
Assets held for sale- current liabilities	7,849
Assets held for sale- non current liabilities	2,872
Held for sale \| Automation business line
HELD-FOR-SALE-CLASSIFICATION
Accounts receivable and contract assets, net of allowance	15,956
Prepaid expenses and other current assets	105
Assets held for sale- current assets	16,061
Goodwill	9,727
Intangible assets	6,448
Deferred tax assets	37
Assets held for sale- non current assets	16,212
Total Assets held for sale	32,273
Accounts payable	1,168
Contract liabilities	185
Accrued expenses and other current liabilities	6,496
Assets held for sale- current liabilities	7,849
Other liabilities	2,872
Assets held for sale- non current liabilities	2,872
Total Liabilities held for sale	$ 10,721

REVENUE - Contract Balances (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
REVENUE
Contract assets	$ 12,002	$ 30,176
Contract liabilities	$ 9,880	$ 9,521

REVENUE - Narrative (Details) $ in Millions	3 Months Ended	9 Months Ended
REVENUE - Narrative (Details) $ in Millions	Sep. 30, 2024 USD ($)	Sep. 30, 2024 USD ($)
REVENUE
Revenue recognized, included in contract liability balance	$ 0.7	$ 8.3
Remaining performance obligations	111.3	111.3
Collectible balance	$ 4.7	$ 4.7

NET INCOME PER COMMON SHARE - Antidilutive Securities (Details) - shares shares in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Restricted Stock Units
Antidilutive securities
Securities considered antidilutive (in shares)	1.1	0.5	4.7	1.2

NET INCOME PER COMMON SHARE - Computation (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Basic:
Net income (loss)	$ 1,148	$ 3,201	$ (203)	$ 9,025
Weighted average common shares (in shares)	48,940	48,711	48,743	48,542
Earnings (loss) per share (in dollars per share)	$ 0.02	$ 0.07	$ 0.00	$ 0.19
Diluted:
Net income (loss)	$ 1,148	$ 3,201	$ (203)	$ 9,025
Basic	48,940	48,711	48,743	48,542
Potential common shares (in shares)	1,218	1,546		1,745
Diluted weighted average common shares (in shares)	50,158	50,257	48,743	50,287
Diluted earnings (loss) per share (in dollars per share)	$ 0.02	$ 0.06	$ 0.00	$ 0.18

INCOME TAXES (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
INCOME TAXES (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
INCOME TAXES
Effective income tax rates (as a percent)	60.20%	33.20%	112.90%	34.10%
Pretax income	$ 2,882	$ 4,792	$ 1,579	$ 13,705

COMMITMENTS AND CONTINGENCIES (Details) - USD ($) $ in Thousands			1 Months Ended
	Oct. 31, 2023	Oct. 31, 2022	Apr. 30, 2024	Sep. 30, 2024	Dec. 31, 2023
Contingent Consideration
Contingent consideration				$ 1,214	$ 5,894
Ventana Research
Contingent Consideration
Contingent consideration				700
Payment of contingent consideration related to the acquisition			$ 200
Cash consideration	$ 1,000
Change 4 Growth
Contingent Consideration
Contingent consideration				$ 500
Payment of contingent consideration related to the acquisition			2,200
Cash consideration		$ 3,800	1,500
Common stock			$ 700

SEGMENT AND GEOGRAPHICAL INFORMATION (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Sep. 30, 2024 USD ($) segment	Sep. 30, 2023 USD ($)
Segment and geographical information
Number of segments \| segment			1
Revenues	$ 61,277	$ 71,773	$ 189,808	$ 224,868
Americas
Segment and geographical information
Revenues	40,146	42,469	120,967	133,149
Europe
Segment and geographical information
Revenues	16,199	22,090	52,796	69,496
Asia Pacific
Segment and geographical information
Revenues	$ 4,932	$ 7,214	$ 16,045	$ 22,223

FINANCING ARRANGEMENTS AND LONG-TERM DEBT (Details) $ in Thousands		9 Months Ended
	Feb. 22, 2023 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Dec. 31, 2023 USD ($)	Feb. 21, 2023 USD ($)
FINANCING ARRANGEMENTS AND LONG-TERM DEBT
Outstanding borrowings		$ 66,200		$ 79,200
Fair value of outstanding borrowing		$ 66,900		$ 79,800
Debt Instrument, Valuation Technique [Extensible List]		us-gaap:ValuationTechniqueDiscountedCashFlowMember		us-gaap:ValuationTechniqueDiscountedCashFlowMember
Debt Instrument, Measurement Input [Extensible List]		us-gaap:MeasurementInputDiscountRateMember		us-gaap:MeasurementInputDiscountRateMember
Debt instrument, measurement input		0.067		0.069
Borrowing against revolver		$ 10,000	$ 84,175
Revolver repaid		$ 23,000	$ 84,175
Credit Agreement 2023 \| Base Rate
FINANCING ARRANGEMENTS AND LONG-TERM DEBT
Applicable margin (as a percent)		1.00%
Credit Agreement 2023 \| Federal Funds Rate
FINANCING ARRANGEMENTS AND LONG-TERM DEBT
Applicable margin (as a percent)	0.50%
Credit Agreement 2023 \| Secured Overnight Financing Rate (SOFR)
FINANCING ARRANGEMENTS AND LONG-TERM DEBT
Applicable margin (as a percent)	1.00%	2.00%
Credit Spread Adjustment Percentage	0.10%
Credit Agreement 2023 \| Revolving Credit Facility
FINANCING ARRANGEMENTS AND LONG-TERM DEBT
Maximum borrowing capacity	$ 140,000				$ 54,000

SUBSEQUENT EVENTS (Details) - Subsequent Event - USD ($) $ / shares in Units, $ in Millions		1 Months Ended
	Oct. 01, 2024	Nov. 01, 2024
0 2024 Q4 Dividends
SUBSEQUENT EVENT
Declared Date		Nov. 01, 2024
Dividend approved (in US$ per share)		$ 0.045
Payable Date		Dec. 20, 2024
Record date		Dec. 03, 2024
Disposed of by sale \| Automation business line
SUBSEQUENT EVENT
Consideration	$ 27
Paid in cash	20
Amount held in escrow	7
Disposed of by sale \| Automation business line \| Amount released upon receipt of consent, delivery of a notice or entering into a spin-off arrangement.
SUBSEQUENT EVENT
Amount to be released from escrow	4
Disposed of by sale \| Automation business line \| Amount released upon achieving a revenue target
SUBSEQUENT EVENT
Amount to be released from escrow	$ 3