Samaritan Medical Center Chooses Loyal to Manage Its Online Directory Listings
2024年7月31日 - 10:00PM
ビジネスワイヤ(英語)
Samaritan Medical Center and Loyal will improve
patient engagement and experience with an optimized directory
listing solution
Loyal, a healthcare technology company dedicated to enabling a
healthier life for all, today announced its partnership with
Samaritan Medical Center, Watertown, New York, a comprehensive
nonprofit network of a hospital, clinics, long term care, home
health and physicians services in northern New York. The system
will leverage Loyal’s Directory Listings solution to manage
provider and location information and increase patient engagement
and conversion rates.
Patients are increasingly relying on online sources to find and
choose their providers, but disparate sources of information exist,
making it critically important that systems keep provider
information up-to-date and easily accessible for patients. Needing
a leading service provider to develop a turnkey, hands-on approach
to listings management, Samaritan turned to Loyal to manage
listings for its providers and locations.
Loyal’s Directory Listings solution allows health systems to
seamlessly manage provider and location information across
third-party websites like Google and other third-party integrations
that have self-serve, managed service, or synchronous Application
Programming Interface (API) options. Beyond management, the
solution ensures listings are accurate by updating and syncing
provider and location information across the web with one click. It
also tracks impressions by action, location, and date range in a
robust reporting dashboard.
“Brand management across digital sources is a growing hurdle for
health systems as patients rely on online tools to gather pertinent
details and information on their care delivery,” said Brian Gresh,
President, Loyal. “Meeting patients where they are is something we
have been tackling for years, and partnering with Samaritan to
provide patients with the most up-to-date directory of providers
and locations across third-party sources is an important step to
improve a patient’s healthcare journey.”
“Connecting our patients with the right providers at the right
time is an aspect of the healthcare journey that has completely
transformed over the years,” said Leslie DiStefano, Director,
Communication & Public Relations, Samaritan. “Working with
Loyal to ensure our online listings are accurate and accessible has
been seamless, and we’re excited to see the impact our new system
has on our patients and our caregivers.”
To learn more about Loyal’s solutions, visit
loyalhealth.com.
About Loyal
Loyal is a healthcare consumer experience company solely
dedicated to the betterment of patient care. As the preferred
platform for improved care utilization used by the nation’s leading
health systems and hospitals, Loyal’s AI-powered solution makes it
easier for patients to connect and access care across their entire
health journey, thereby driving loyalty with their trusted health
provider. Streamline patients’ navigation of your health system and
network of clinical services with LoyalHealth.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240731092788/en/
Alyssa Horowitz PAN Communications for Loyal
LoyalHealth@pancomm.com