- Storm-related outages across the company's service territory
have decreased from over 1 million to approximately 30,000
Editor's note: Visit the Duke Energy News
Center for downloadable
B-roll and high-resolution
images.
ST.
PETERSBURG, Fla., Oct. 15,
2024 /PRNewswire/ -- Duke Energy Florida has
completed more than 99% of power restoration in Pasco County, as well as all other counties
impacted by Hurricane Milton.
In total, storm-related power outages across the company's
service territory have decreased from over 1 million to
approximately 30,000 – now largely concentrated in Pinellas County – as of 3 p.m. this afternoon.
While these remaining outages are often associated with damage
to equipment that serves less than 25 customers, thousands of crews
will continue working to restore their power as quickly as
possible. In many cases, these malfunctioning devices are located
behind homes and in residential areas where access is limited,
meaning lineworkers will have to climb poles, rather than using
bucket trucks.
"This has been a multiday restoration. All of us at Duke Energy
understand the frustration of customers who remain without power,"
said Todd Fountain, Duke Energy
Florida storm director. "As we near completion, know we will not
stop until all of our customers who can receive power are
restored."
Customers who will not receive power by the estimated time of
restoration will receive an individualized message through Duke
Energy's outage alerts via text or phone.
It is important to note that customers who experienced extensive
damage or flooding may require additional time for restoration and
some should be prepared for extended outages. Updates will be
communicated as soon as possible.
Customers who cannot receive power as a result of damage to the
property's meter base, breaker panel or customer-owned electrical
wiring should contact their local municipalities for guidance.
Inspections may be required after repairs are
complete.
Power outages can be reported four different ways:
- Visit duke-energy.com on a desktop computer or mobile
device.
- Use the Duke Energy mobile app (download from a smartphone via
Apple Store or Google Play).
- Text OUT to 57801 (standard text and data charges may
apply).
- Call the automated outage reporting system at
800.228.8485.
The most up-to-date information about power outages can be
accessed on Duke Energy's Outage Map or by enrolling
in Outage Alerts.
Duke Energy Florida
Duke Energy Florida, a
subsidiary of Duke Energy, owns 12,300 megawatts of energy
capacity, supplying electricity to 2 million residential,
commercial and industrial customers across a 13,000-square-mile
service area in Florida.
Duke Energy
Duke Energy (NYSE:
DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of
America's largest energy holding companies. The company's electric
utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio
and Kentucky, and collectively own
54,800 megawatts of energy capacity. Its natural gas utilities
serve 1.7 million customers in North
Carolina, South Carolina,
Tennessee, Ohio and Kentucky.
Duke Energy is executing an ambitious clean energy transition,
keeping reliability, affordability and accessibility at the
forefront as the company works toward net-zero methane emissions
from its natural gas business by 2030 and net-zero carbon emissions
from electricity generation by 2050. The company is investing in
major electric grid upgrades and cleaner generation, including
expanded energy storage, renewables, natural gas and
nuclear.
More information is available at duke-energy.com and the
Duke Energy News Center. Follow Duke Energy
on X, LinkedIn, Instagram and Facebook, and visit illumination for
stories about the people and innovations powering our energy
transition.
Contact: Ana Gibbs
24-Hour: 800.559.3853
View original content to download
multimedia:https://www.prnewswire.com/news-releases/duke-energy-florida-completes-more-than-99-of-power-restoration-in-pasco-county-work-continues-for-pinellas-county-customers-who-remain-without-power-302276952.html
SOURCE Duke Energy