The Un-carrier is introducing new plans to meet
customers' connectivity needs — a premium plan with boosted
coverage and support and a plan to keep campers and RVers connected
— all powered by T-Mobile's leading 5G network
T-Mobile (NASDAQ: TMUS):
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the full release here:
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T-Mobile 5G Home Internet Plans (Graphic:
Business Wire)
- What’s the news: T-Mobile is launching two new internet
plans — a premium version of Home Internet called Home Internet
Plus and the Away plan for frequent travelers — to empower
customers with more internet options for home and on the go.
- Why it matters: When the Un-carrier launched 5G Home
Internet in 2021 to give people an alternative to traditional
broadband, it rattled Big Internet companies — and things haven’t
been the same since. Now, as the fastest growing internet provider
in the United States, with nearly 5 million happy customers and
counting, T-Mobile is launching new plans to better serve
customers’ unique needs and keep them connected the way they
want.
- Who it’s for: Everyone who wants to get more out of
their internet experience.
T-Mobile (NASDAQ: TMUS) is shaking up the internet scene
(again!) today, introducing two new plans to tackle broadband pain
points – Home Internet Plus, the all-in-one plan with expanded home
Wi-Fi coverage and 24/7 support for smart devices, and Away, the
flexible Wi-Fi solution for travelers to stay connected nationwide
on T-Mobile’s network.
T-Mobile is the fastest growing internet provider in the U.S.
and continues to disrupt the industry with broadband solutions that
are backed by its leading 5G network, which just keeps getting
faster and more powerful. Following another industry-leading year,
T-Mobile is giving customers new plans that cater to different
lifestyles, keeping them connected the way they want.
“T-Mobile is doing what we do best, listening to customers and
offering new plans to meet their needs,” said Allan Samson, Chief
Broadband Officer, T-Mobile. “Customers are demanding better
choices and innovative connectivity, and these new plans deliver.
Whether it’s expanding your home Wi-Fi signal to cover more spaces
and connected devices, or taking the internet with you on the road,
T-Mobile has the internet options that fit your needs — and it’s
all backed by the nation’s leading 5G network.”
Home Internet Plus: A Premium Plan with Comprehensive Wi-Fi
Coverage
Home Internet Plus makes it easy to get reliable connectivity at
home at a time when people are more online than ever. Today 95% of
adults in the U.S. are using the internet compared to just over 75%
in 2010. And more people are also using smart devices to
conveniently connect and improve their digital lives at home, so
T-Mobile put together an all-in-one solution to keep customers and
their devices connected with ease.
Home Internet Plus comes with:
- T-Mobile’s latest 5G gateway and a Wi-Fi Mesh Access Point
included. Expand the Wi-Fi signal across the home and in
hard-to-reach places, with up to 2,200 square feet of additional
coverage. For households with heavier internet needs, mesh can
intelligently adjust coverage to where it’s needed most, so parents
can seamlessly work in the home office while the kids are gaming
downstairs — no more dealing with multiple Wi-Fi networks with
different nicknames and passwords. Plus, it can extend the signal
outside for those outdoor movie nights or to better connect outdoor
security cameras.
- Unlimited live 24/7 tech support for any Wi-Fi or smart
connected devices in the home, delivering even more value to
customers. With Assurant® Personal TechPro, customers can get
help setting up, connecting and troubleshooting all the connected
devices in their home. Live experts can provide interactive support
over the phone, on chat and even through screen and camera sharing
for step-by-step help. From backing up photos from a phone to a
laptop, to setting up a smart TV with the latest streaming app,
adjusting the notifications on a smart doorbell and more, it’s one
simple contact to help keep customers and their devices connected
across the home.
Plus, it all comes on top of the great benefits T-Mobile Home
Internet is known for — like Price Lock, guaranteeing that T-Mobile
won’t raise customers’ rate for internet or their last month of
service is on us (taxes and fees excluded), no equipment fees or
annual contracts and simple self-setup to go from box to browsing
in 15 minutes or less.
T-Mobile Home Internet is fixed wireless that leverages the
power of the Un-carrier’s 5G network, the largest and fastest 5G
network in the U.S. and the same great network that connects
wireless customers. It’s currently available to more than 50
million homes nationwide and is only offered in places with
capacity to provide a good experience to all customers – both Home
Internet and wireless.
Other internet providers make customers buy add-ons to get the
same benefits, but at T-Mobile it’s all included in one plan. Home
Internet Plus is the only plan from a top provider that includes a
mesh device and unlimited tech support for connected devices.
Home Internet Plus is available starting April 26 and is $70 a
month with AutoPay, or just $50 a month with AutoPay and a premium
voice line.
Away: A Wi-Fi Solution for Travelers
For years, frequent travelers like RVers, campers and digital
nomads have been left with inadequate options for Wi-Fi. And these
days, RVing and camping is at an all-time high, with over 15
million households going on an RV trip in recent years and nearly
59 million going camping. More campers are also working during
trips, with 40% saying Wi-Fi has a great deal of impact on their
ability to camp more often.
Away is a Wi-Fi plan for frequent travelers to stay connected
nationwide across T-Mobile’s network — which is just about
everywhere since T-Mobile’s 5G network covers two million square
miles — more than AT&T and Verizon combined.
Away comes with:
- A 5G gateway included at no extra cost. Connect up to 64
devices at a time — double a typical hotspot and six times as many
as smartphone tethering. Plus, the gateway comes with the latest
security features like WPA3, so customers can say goodbye to public
Wi-Fi networks and rest assured in the safety and security of their
connection.
- An unlimited data option. Stay connected while traveling
without overages or a cutoff.
- Simple setup. Plug in the gateway, download the app and
start browsing in 15 minutes or less.
- Price Lock. Customers can lock in a monthly rate and
enjoy peace of mind knowing that if T-Mobile ever raises the rate,
they can get their last month of service refunded. Exclusions like
taxes and fees apply.
Away is available starting May 8, just in time for the summer
travel season. Customers can choose between unlimited data for $160
a month with AutoPay or 200 gigabytes of data for $110 a month with
AutoPay.
The Un-carrier Difference
5G Internet at T-Mobile uses the power of the Un-carrier’s 5G
network, the largest, fastest and most awarded 5G network in the
U.S. And it keeps getting better.
T-Mobile launched its 5G Home Internet service nationwide in
2021, and customers have flocked to the service ever since, making
T-Mobile the fastest growing home internet provider in the U.S. And
it’s no wonder they’re making the switch — internet customers are
some of the unhappiest around, ranking ISPs dead last in customer
satisfaction and even coming in below airlines and health insurance
providers. But T-Mobile is flipping the script on internet customer
satisfaction, because putting customers first is in T-Mobile’s DNA.
A recent study even found that T-Mobile 5G Home Internet customers
are overall happier than traditional cable internet customers.
Starting April 26, visit www.t-mobile.com/home-internet-plus for
more information on Home Internet Plus and to see if it’s available
at your address. Visit www.t-mobile.com/home-internet-away starting
May 8 for more information on Away.
Follow @TMobileNews on X, formerly known as Twitter, to stay up
to date with the latest company news.
During congestion, customers on these plans may notice speeds
lower than other customers and further reduction if using
>1.2TB/mo., due to data prioritization. For Away, expected
speeds will provide video streaming at HD quality in most areas.
Plus not available in all areas; Away available across T-Mobile 4G
and 5G networks with no off-net roaming. Plus for in-home use at
location provided at activation; Away not for extended use in the
same location. $35 device connection charge due at sale. Regulatory
fees included in monthly price for qualified accounts.
AutoPay Pricing for lines 1-8 on account; requires bank
account or debit card, otherwise $5 more/line/mo. Price Lock
guarantees accounts with qualifying service can keep their regular
monthly rate plan price for new lines of fixed-wireless internet
data; excludes taxes/fees, select limited-time promotions, per-use
charges, third-party services, devices, and network management
practices. T-Mobile will pay your final monthly recurring service
charge if we raise your rate and you tell us you are leaving within
60 days. See 5G device, coverage, & access details at
T-Mobile.com.
About T-Mobile
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile, Metro by
T-Mobile and Sprint. For more information please visit:
https://www.t-mobile.com
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Media Contacts T-Mobile US, Inc. Media Relations
MediaRelations@t-mobile.com
Investor Relations Contact T-Mobile US, Inc.
investor.relations@t-mobile.com https://investor.t-mobile.com
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