AWS plays growing role in enterprise
strategies for operational efficiency, application modernization,
AI adoption, ISG Provider Lens™ report says
Demand for AWS services is growing in Mexico as enterprises in
many industries move workloads to the cloud to take advantage of AI
and cloud-native applications, according to a new research report
published today by Information Services Group (ISG) (Nasdaq: III),
a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ AWS Ecosystem Partners report for
Mexico finds more companies in Mexico are using cloud solutions,
often on AWS infrastructure, to improve their agility, operational
efficiency and competitiveness. This is expanding the need for
consulting, cloud migration assistance, managed services and other
offerings from the growing AWS provider ecosystem in Mexico.
“Digital transformation is a growing trend in Mexico as
companies strategically use data and the cloud to become more
innovative,” said Anay Nawathe, ISG cloud delivery lead for the
Americas. “Service providers are often the key to making these
initiatives possible.”
Mexican enterprises are increasingly pursuing application
modernization and cloud-native development, which allow them to
develop scalable, resilient applications and take advantage of
innovations such as AI, and big data. This is driving up demand for
professional services in containerization, microservices and other
technologies, the report says.
Many enterprises in Mexico are choosing AWS as their cloud
infrastructure provider, making it a leading player in the country,
ISG says. Most Mexican organizations still consolidate all their
services in a single cloud to avoid the complexity of managing
multiple platforms. The multicloud strategies commonly used in
other markets have not been widely embraced in Mexico, but it is
likely Mexican companies will begin to consider hybrid and
multicloud approaches to take advantage of each platform’s specific
benefits.
Data governance is a high priority for Mexican enterprises, and
AWS managed service providers are helping clients modernize their
data foundations for transparency, advanced analytics and
compliance with local regulations, the report says. Enterprises are
also embracing FinOps solutions to make their cloud costs more
controlled and predictable.
As more organizations in Mexico use data analytics to optimize
processes and generate strategic insights for better
decision-making, AI and ML adoption is growing quickly, the report
says. The market is still at a moderate stage of maturity in this
area, but GenAI is attracting attention from more enterprises. AWS
ecosystem providers are expanding their technical skills to conduct
GenAI proofs of concept in areas such as improving operational
efficiency and customer experience.
“Mexican enterprises want to create trusted data environments to
support a wide range of AI and ML initiatives,” said Jan Erik Aase,
partner and global leader, ISG Provider Lens Research. “Leading AWS
partners are helping to ensure clients’ data is reliable and
accessible.”
The report also examines other trends in the Mexican AWS market,
including companies’ accelerated efforts to secure their data and
the growing demand for migrating SAP workloads to AWS
infrastructure.
For more insights into the cloud-related challenges faced by
Mexican enterprises, see the ISG Provider Lens™ Focal Points
briefing here.
The 2024 ISG Provider Lens™ AWS Ecosystem Partners report for
Mexico evaluates the capabilities of 32 providers across four
quadrants: AWS Professional Services, AWS Managed Services, AWS
Data Analytics, AI and ML, and AWS SAP Workloads.
The report names Accenture and Rackspace Technology as Leaders
in all four quadrants. It names NTT DATA, Telmex and XaIDigital as
Leaders in three quadrants each. Compucloud, EPAM Systems, Escala
24x7 and Itera are named as Leaders in two quadrants each. EPI-USE,
Seidor and T-Systems are named as Leaders in one quadrant each.
In addition, Clouxter, Escala 24x7 and Tesselar are named as
Rising Stars — companies with a “promising portfolio” and “high
future potential” by ISG’s definition — in one quadrant each.
A customized version of the report is available from Escala
24x7.
In the area of customer experience, Persistent Systems is named
the global ISG CX Star Performer for 2024 among AWS ecosystem
providers. Persistent Systems earned the highest customer
satisfaction scores in ISG's Voice of the Customer survey, part of
the ISG Star of Excellence™ program, the premier quality
recognition for the technology and business services industry.
The 2024 ISG Provider Lens™ AWS Ecosystem Partners report for
Mexico is available to subscribers or for one-time purchase on this
webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI, cloud and data analytics; sourcing advisory; managed
governance and risk services; network carrier services; strategy
and operations design; change management; market intelligence and
technology research and analysis. Founded in 2006, and based in
Stamford, Conn., ISG employs more than 1,600 digital-ready
professionals operating in more than 20 countries—a global team
known for its innovative thinking, market influence, deep industry
and technology expertise, and world-class research and analytical
capabilities based on the industry’s most comprehensive marketplace
data. For more information, visit www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20241126575931/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Thábata Mondoni, Mondoni Press for ISG Mobile: +55 11 98671 5652
thabata@mondonipress.com.br
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