Info-Tech's newly released Tech Trends 2025
report outlines six critical trends that will shape the future
of IT, from the rise of AI avatars to the urgent need for
post-quantum cryptography. The annual report is the most
anticipated industry resource as it provides IT leaders with the
insights needed to drive innovation and safeguard their
organizations over the coming year in a rapidly evolving
technological landscape.
TORONTO, Sept. 17,
2024 /CNW/ - Info-Tech Research Group's newly
released Tech Trends 2025 report highlights six pivotal
trends poised to transform the IT landscape in the coming year. As
the pace of technological innovation accelerates and organizations
are facing unprecedented challenges and opportunities, the firm's
report provides insights on how IT leaders can harness technologies
like artificial intelligence (AI), quantum computing, and
cybersecurity while mitigating the risks they introduce.
Historically, chief information officers (CIOs) have been tasked
with preserving the integrity of an organization's past through
meticulous recordkeeping. However, in 2025, the global IT research
and advisory firm reports that the role of the CIO will evolve as
the focus shifts from maintaining the past to forecasting the
future. With the rise of generative AI and the impending era of
quantum computing, Info-Tech explains that CIOs will need to
increasingly adopt forward-thinking strategies to anticipate and
simulate future business scenarios.
"At the intersection of digital transformation and
exponential AI growth, IT leaders are entering a new era where
forecasting probable futures will be just as critical as reporting
on the past," says Brian
Jackson, principal research director and lead author of the
report. "Our 2025 Tech Trends report provides a roadmap for
organizations to harness AI, quantum computing, and cybersecurity
solutions to stay ahead of the curve."
The Tech Trends 2025 report is informed by
Info-Tech's Future of IT 2025 survey. The survey
gathered responses from nearly 1,000 IT decision-makers globally
between March and July 2024, with
contributions from key regions such as the United States, Canada, APAC, and Europe, and representation from 17 industries,
including financial services, healthcare, government, and
manufacturing. In addition, expert interviews conducted with
representatives from organizations such as the Blockchain Research
Institue, Nubinary, Kyield, SAS, Xprize Quantum, IBM Quantum
Industry & Technical Services, HP Inc, Voices.com, SWEAR, and
the University of British Columbia
offer in-depth case studies and real-world examples of how
organizations are navigating these trends.
"Our survey data and expert interviews show a clear path
forward for organizations to not only adopt these emerging
technologies but also navigate the challenges they bring," says
Jackson. "By understanding the risks and opportunities
associated with AI, quantum computing, and cybersecurity, IT
leaders can make informed decisions that will drive both innovation
and security."
The six key tech trends identified by Info-Tech Research
Group for 2025 are:
- AI Avatars and Chatbots:
Generative AI is making it increasingly difficult to distinguish
between human- and AI-generated interactions. AI avatars and
chatbots, now integrated into many enterprise systems, are
transforming user experiences and the way organizations handle
customer service, software development, and marketing. However, the
rise of deepfakes presents new security threats, raising the need
for robust AI detection and defense mechanisms. According to
Info-Tech's Future of IT 2025 survey, 70% of respondents
are already using generative AI chatbots, with Microsoft
Copilot leading adoption at 78.84%.
- Deepfake Defense:
With the increasing sophistication of AI-generated digital humans,
deepfakes are becoming a powerful tool for fraud and
misinformation. IT leaders are prioritizing AI-powered detection
tools and content authentication methods, such as blockchain, to
combat the rising threat of AI-powered cyberattacks and ensure the
integrity of their data. AI ranks as the second-most disruptive
force to business operations, just behind talent shortages, with a
disruption risk score of 3.55 out of 5, according to
Info-Tech's findings.
- Quantum Advantage:
Quantum computing has moved beyond theoretical exploration and is
now accessible through cloud platforms, enabling real-world
business experiments. As organizations begin leveraging quantum
hardware to solve complex problems, industries such as media,
government, and financial services are leading the charge in
quantum investments. Thirty-three percent of organizations in
the media, telecom, and technology sectors are investing in
quantum computing, followed by 27% in the public sector, and
20% in financial services.
- Post-Quantum Cryptography:
With the threat of quantum computers breaking current encryption
methods looming on the horizon, organizations must prepare for
"Q-day." The adoption of post-quantum cryptography is now a
critical priority, particularly for industries handling sensitive
data, such as finance, healthcare, and government. Info-Tech
reports that 31% of advanced IT departments plan to invest in
post-quantum cryptography before the end of 2025, compared to
16% of average IT departments. This preparedness is critical
as organizations face increasing risks from "Harvest Now, Decrypt
Later" cyberattacks.
- Expert Models:
As AI matures, organizations are increasingly developing custom AI
models tailored to their specific industries. These expert models
improve the accuracy and relevance of AI outputs, enabling
businesses to derive exponential value from AI investments.
Info-Tech reports that 80% of high-maturity IT departments,
or "Transformers," have already invested in AI or plan to do so by
the end of 2025, compared to 72% of average IT departments.
Higher maturity firms are twice as likely to expect exponential
value from AI by 2025.
- AI Sovereignty:
While AI offers significant opportunities, it also poses risks to
industries such as music, news, and customer service. The firm
explains in the report that organizations are focusing on balancing
AI adoption with governance and control to protect sensitive data,
reduce costs, and ensure AI performance. By 2026, more companies
will run localized AI models to improve cost-effectiveness and
maintain control over their AI initiatives. Privacy and security
concerns top the list of factors influencing AI investment
decisions, with 65% of respondents citing it as a key
consideration.
As organizations prepare for the future of IT, Info-Tech's
Tech Trends 2025 report provides the strategic guidance
needed to stay competitive and secure. From leveraging AI avatars
and quantum computing to safeguarding data with post-quantum
cryptography, the firm advises that IT leaders must act now to
future-proof their operations in the coming months.
Download and read the full Tech Trends 2025 report
for more insights on the year ahead.
For media inquiries or on-site interview requests with
Brian Jackson, lead author of the
2024 report and an expert on emerging technology trends, please
contact pr@infotech.com.
Media Passes for Info-Tech LIVE 2024
Info-Tech LIVE
2024 is currently taking place, September 17 to 19, 2024, at the iconic Bellagio
in Las Vegas, offering
journalists, podcasters, and media influencers access to exclusive
content, the latest technology research and trends, and the
opportunity to interview industry experts, analysts, and speakers.
Media passes are still available in both in-person and digital
formats, providing access to keynotes and media briefings over the
coming days. Interested media professionals can contact
pr@infotech.com for additional details.
About Info-Tech Research Group
Info-Tech Research
Group is one of the world's leading research and advisory
firms, proudly serving over 30,000 IT and HR professionals. The
company produces unbiased, highly relevant research and provides
advisory services to help leaders make strategic, timely, and
well-informed decisions. For nearly 30 years, Info-Tech has
partnered closely with teams to provide them with everything they
need, from actionable tools to analyst guidance, ensuring they
deliver measurable results for their organizations.
To learn more about Info-Tech's divisions, visit McLean &
Company for HR research and advisory
services and SoftwareReviews for software-buying
insights.
Media professionals can register for unrestricted access to
research across IT, HR, and software and hundreds of industry
analysts through the firm's Media Insiders program. To gain access,
contact pr@infotech.com.
For information about Info-Tech Research Group or to access the
latest research, visit infotech.com and connect via
LinkedIn and X.
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SOURCE Info-Tech Research Group