Market Leadership Powered by Generative AI Technologies Fuels Digitate Momentum in 2024
2024年7月26日 - 12:26AM
ビジネスワイヤ(英語)
Digitate, a leading provider of SaaS-based autonomous enterprise
software for IT and business operations, today reflected on the
progress made over the past seven months and looked ahead to
further advances throughout 2024. With the vision of driving a
ticketless future, Digitate strengthened its AIOps platform,
ignio™, with generative AI capabilities, empowering enterprises to
materialize their vision of becoming autonomous.
“We have experienced a remarkable surge in the demand for
ignio™, which delivers unified observability, AI-powered insights,
and closed-loop automation via a single platform approach, enabling
customers to accelerate their adoption. The augmentation of
generative AI to our existing predictive AI capabilities has
prompted a reassessment of measurable value, providing yet another
step in enterprises becoming autonomous,” said Rajiv Nayan, Vice
President and General Manager at Digitate. “Embracing AI-powered
automation and analytics is critical to creating resilient
business. Digitate’s solutions meet the customers where they are,
helping them build a solid foundation for innovation and
growth.”
Customer Recognition
Customers also had praise for the ignio™ AIOps platform.
"ignio's AI engine takes in all of the alerts and alarms we receive
on a regular basis and correlates them into a single pane of glass.
It's shifting our approach from reactive to proactive, addressing
the issues on time, and ultimately improving the overall customer
experience,” said Lance McCaskey, VP of IT Applications Operations
at Aventiv Technologies. “I couldn't be happier with how things are
working with the Digitate team, and I appreciate everything the
team has done to integrate the tools within our environment.”
Jose Luis Fernandez, Vendor and Service Manager at Holcim EMEA
Digital Center commented: "We are very happy with the technical
stability of Ignio. After migrating to the platform we have been
able to streamline many infrastructure management activities. We
appreciate the flexibility and positive attitude of the Digitate
team. They understood our needs perfectly and delivered a solution
that supports our existing use cases and the building of new
ones.”
Analyst Acknowledgments and Awards
Digitate has been recognized as a top vendor in the 2024
Enterprise Management Associates (EMA) report titled "EMA Radar™
Report – AIOps: A guide to Investing in Innovation." The report is
based on criteria set by EMA to help IT organizations in procuring
AIOps solutions. In addition, Digitate has received a special award
for being the industry leader in integrated automation.
Digitate’s flagship ignio™AIOps platform garnered nine leader
badges and high report rankings in the Spring 2024 Report from the
leading software marketplace G2. Digitate achieved leadership
positions in enterprise AIOps platforms, workload automation, and
tools for ERP, as well as leaders in EMEA and Asia Pacific regional
AIOps Platforms. The recognitions are based on the responses of
real users for each of the categories featured in the G2 review
form. Users cited the platform’s capabilities, return on
investment, and ease of setup as major positives.
Digitate 2023 Automation Survey Research Findings
December 2023 saw the publication of a comprehensive research
report, "AI and Automation: Laying the Foundation for the
Autonomous Enterprise," surveying 601 IT decision-makers in
organizations with 1,000+ employees in the U.S. Findings include a
90% intention to deploy more automation, with 26% planning
autonomous systems in the next five years. IT complexity is a major
internal challenge (44%), driven by cloud migration (92% adopting
multi-vendor cloud strategies). IT leaders aim to implement
additional automation (67%) to address growing complexity.
Automation efforts focus on IT (90%), finance (89%), and customer
support (89%) in the next 12 months. Concerns about automation
include workforce insecurity (26%), yet 60% report improved
employee satisfaction and increased productivity.
This followed the release of another study, "Evaluating
Automation and SAP Transformations," in partnership with ASUG,
America's largest network of SAP customers, partners, and
professionals, SAP users, and administrators from 150+
organizations in North America revealed 90% experienced SAP
application downtime. Two-thirds spent up to 25% of their daily
time resolving issues, with a direct impact on customers noted by
39%. Integration challenges (95% facing issues) and data
inconsistency were major contributors to unplanned downtime.
To find out more about Digitate’s flagship ignio™ product, go to
https://digitate.com/ignio-aiops/
About Digitate
Digitate is a leading software provider bringing agility,
assurance, and resiliency to IT and business operations. Digitate’s
flagship product, ignio™, is an award-winning AIOps solution that
reimagines the enterprise business landscape with its distinctive
closed-loop approach. It combines context, insights, and
intelligent automation to resolve and prevent issues autonomously.
Our customers span multiple industries and include global
enterprises that are leaders and innovators. To stay up to date on
ignio™ news and learn how our clients across the globe have
benefited from our innovative solutions, visit us at
www.digitate.com and follow Digitate on X and LinkedIn.
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version on businesswire.com: https://www.businesswire.com/news/home/20240725139061/en/
Gabriella Perez-Silva 10Fold for Digitate Tel: +1 714-875-6424
digitate@10fold.com