Tyler Technologies’ Solution to Improve Dispatch Communications for Missouri State Highway Patrol
2023年7月25日 - 10:17PM
ビジネスワイヤ(英語)
Tyler’s Enterprise Public Safety suite to be
used by 1,300 troopers across the state
Tyler Technologies, Inc. (NYSE: TYL) announced it has signed an
agreement with the Missouri State Highway Patrol (MSHP) for Tyler’s
Enterprise Public Safety solution suite, including Enterprise CAD,
Enterprise Law Enforcement Mobile, and Public Safety Analytics.
MSHP is a division of the Missouri Department of Public Safety
and has jurisdiction across the state. It includes nine separate
dispatch centers supporting 1,300 troopers with 1,000 mobile units.
The agency is currently using a 12-year-old legacy software
product, which no longer meets the needs of its staff. MSHP led a
competitive selection process to evaluate the top computer aided
dispatch (CAD) providers, and unanimously selected Tyler following
in-depth demonstrations and interviews.
Tyler will bring a modern, reliable, and scalable statewide
Enterprise CAD system to MSHP. The solution will enable call-takers
and dispatchers to have rapid access to data, powerful mapping
capabilities, and the ability to make changes within seconds,
resulting in the best response possible. Enterprise CAD
automatically shares data from dispatch to mobile, so there is an
instant data flow between dispatchers and first responders in the
field. Because MSHP covers the entire state, built-in data sharing
between dispatchers and first responders will streamline
communications among its large and dispersed staff. The addition of
Tyler’s cutting-edge mobility apps will provide MSHP’s troopers
with another means of staying connected and improving officer
safety.
Tyler will also provide its Public Safety Analytics to MSHP,
which includes Law Enforcement Explorer, Law Enforcement Analytics,
Citizen Connect, and Performance Dashboard solutions. This powerful
tool allows staff to have real-time access to secure data and
allows them to compare that data from day to day, week to week, and
month to month. They can also visually represent crime trends and
patterns and use this data to improve operations and
efficiency.
“We are pleased to be selected by the Missouri State Highway
Patrol to improve dispatch communications and enhance their data
and insights statewide,” said Andrew Hittle, president of Tyler’s
Public Safety Division. “Our robust CAD tools will keep all 1,300
troopers in close contact with one another, allowing them to
respond to emergencies more quickly than before.”
The MSHP responds to nearly 680,000 calls for service each year
and serves a population of more than 6 million. It is the fifth
statewide highway patrol to select Tyler’s Enterprise Public Safety
solution.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler’s end-to-end
solutions empower local, state, and federal government entities to
operate efficiently and transparently with residents and each
other. By connecting data and processes across disparate systems,
Tyler’s solutions transform how clients turn actionable insights
into opportunities and solutions for their communities. Tyler has
more than 40,000 successful installations across nearly 13,000
locations, with clients in all 50 states, Canada, the Caribbean,
Australia, and other international locations. Tyler has been
recognized numerous times for growth and innovation, including
Government Technology’s GovTech 100 list. More information about
Tyler Technologies, an S&P 500 company headquartered in Plano,
Texas, can be found at tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230725923135/en/
Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
Tyler Technologies (NYSE:TYL)
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