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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________
FORM 8-K
______________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): May 7, 2024
______________________
RINGCENTRAL, INC.
(Exact name of registrant as specified in its charter)
Delaware001-3608994-3322844
(State or other jurisdiction
of incorporation)		(Commission
File Number)		(IRS Employer
Identification No.)
20 Davis Drive, Belmont, CA 94002
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (650) 472-4100
(Former name or former address, if changed since last report)
______________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
☐    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐    Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐    Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company  ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Common StockRNGNew York Stock Exchange
par value $0.0001


Item 2.02. Results of Operations and Financial Condition.
The information in Item 2.02 of this Current Report is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”), or otherwise subject to the liabilities of that Section. The information in this Current Report shall not be incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.
On May 7, 2024, RingCentral, Inc. (the “Company”) issued a press release regarding its financial results for its fiscal quarter ended March 31, 2024. The full text of the Company’s press release is furnished herewith as Exhibit 99.1.
Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
(d) Appointment of New Director
As previously reported in RingCentral, Inc.’s (the “Company”) Annual Report on Form 10-K for the fiscal year ended December 31, 2023 filed with the Securities and Exchange Commission on February 22, 2024, as amended, Prat Bhatt was appointed to the Board of Directors (the “Board”) of the Company and the Audit Committee of the Board on February 20, 2024, effective March 1, 2024. On May 1, 2024, Mr. Bhatt was appointed to serve on the Compensation Committee of the Board.
Item 9.01. Financial Statements and Exhibits.
(d)     Exhibits
Exhibit
Description
Press release dated May 7, 2024
104Cover Page Interactive Data File (formatted as inline XBRL).


SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Dated: May 7, 2024
RINGCENTRAL, INC.
By:
/s/ Sonalee Parekh
Name:
Sonalee Parekh
Title:
Chief Financial Officer


Exhibit 99.1
ringcentrallogocolor.jpg
RingCentral Announces First Quarter 2024 Results
Q1 2024 key metrics above high end of guidance
Raising 2024 revenue outlook
Share repurchase authorization increased by $250 million


Belmont, Calif. – May 7, 2024 – RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced financial results for the first quarter ended March 31, 2024.
First Quarter Financial Highlights
•Total revenue increased 9% year-over-year to $584 million.
•Subscriptions revenue increased 10% year-over-year to $557 million.
•Annualized Exit Monthly Recurring Subscriptions (ARR) increased 10% year over year to $2.37 billion.
•Mid-market and Enterprise ARR increased 11% year over year to $1.48 billion.
•Enterprise ARR increased 13% year over year to $1.02 billion.
•GAAP operating margin of (1.9%), compared to (10.2%) in the prior year.
•Non-GAAP operating margin of 20.7%, up 350 basis points year-over-year.

“We had a solid start to the year, and exceeded the high end of our revenue and non-GAAP operating profit margin guidance," said Vlad Shmunis, RingCentral’s Founder and CEO. "We also landed a 40,000 seat deal with a Fortune 500 retailer, which is the largest UCaaS win in our history. And in another first, I am especially proud of RingSense AI winning the Overall Best Award at Enterprise Connect in March. This is a clear testament to the strength of our product portfolio and industry leading innovation.”
"While investing for growth, we remain laser focused on delivering increased profitability, reducing stock based compensation and creating shareholder value," said Sonalee Parekh, RingCentral's CFO. "We are raising our 2024 revenue and free cash flow outlook as we deliver on our growth and efficiency initiatives."
Financial Results for the First Quarter 2024
•Revenue: Total revenue was $584 million for the first quarter of 2024, up from $534 million in the first quarter of 2023, representing 9% growth. Adjusted for constant currency, total revenue rose 9%. Subscriptions revenue of $557 million increased 10% year-over-year and accounted for 95% of total revenue. Adjusted for constant currency, subscriptions revenue rose 9%.
•Operating Income (Loss): GAAP operating loss was ($11) million, compared to ($55) million in the same period last year. Non-GAAP operating income was $121 million, or 20.7% of total revenue, compared to $92 million, or 17.2% of total revenue, in the same period last year.
•Adjusted EBITDA: Adjusted EBITDA was $143 million, or 24.4% of total revenue, compared to $112 million, or 21.0% of total revenue, in the same period last year.
•Net Income (Loss) Per Share: GAAP net loss per share was ($0.31), compared to ($0.57) in the same period last year. Diluted non-GAAP net income per share was $0.87, compared to $0.76 per share in the same period last year. The first quarters of 2024 and 2023 reflected an approximately 22.5% non-GAAP tax rate.
•Cash Flow: Net cash provided by operating activities for the first quarter of 2024 was $96 million, or 16.4% of total revenue, compared to $109 million, or 20.3% of total revenue, for the first quarter of 2023.


Free cash flow for the first quarter of 2024 was $77 million. This includes cash paid for interest of $23 million, restructuring and other payments of $15 million, and cash received from certain strategic partners of $10 million. This compares to free cash flow for the first quarter of 2023 of $87 million. This includes cash paid for interest of $0.1 million, restructuring and other payments of $7 million, and cash received from certain strategic partners of $33 million.
•Cash and Cash Equivalents: Total cash and cash equivalents at the end of the first quarter of 2024 was $203 million. This compares to $222 million at the end of the fourth quarter of 2023. Our cash balance reflects the repurchase of $80 million in shares during the first quarter of 2024 under the plans authorized by our Board in 2023 and February 2024.
•Share Repurchase: Recently our board increased our repurchase authorization by $250 million. We currently have approximately $375 million remaining on our total authorization.
Financial Outlook

Full Year 2024 Guidance:
•Raising subscriptions revenue range to $2.267 to $2.287 billion, representing annual growth of 8% to 9%.
•Raising total revenue range of $2.379 to $2.399 billion, representing annual growth of 8% to 9%.
•Updating GAAP operating margin range to (1.6%) to (0.9%).
•Maintaining non-GAAP operating margin of 21.0%.
•Maintaining non-GAAP tax rate assumption of 22.5%. No material cash taxes expected given net operating loss carryforwards.
•Raising non-GAAP EPS to $3.59 to $3.67 based on 97.0 to 96.0 million fully diluted shares. This compares to $3.50 to $3.58 based on 99.0 to 98.0 million fully diluted shares previously.
•Maintaining share-based compensation range of $380 to $390 million.
•Maintaining amortization of acquired intangibles of $140 million.
•Maintaining restructuring costs of $5 to $7 million.
•We are now reporting and will guide to free cash flow, defined as net cash provided by operating activities less capitalized expenditures. On this basis, we expect free cash flow of $385 to $390 million, up from $324 million in 2023. This guidance includes cash paid for interest of $60 million and restructuring and other payments of $20 million, as well as $25 million of cash received from certain strategic partners. Excluding these items, our updated free cash flow would be $440 to $445 million, above our prior outlook of $415 to $420 million.
Second Quarter 2024 Guidance:
•Subscriptions revenue range of $558.0 to $561.0 million, representing year-over-year growth of 9%.
•Total revenue range of $584.5 to $587.5 million, representing year-over-year growth of 8% to 9%.
•GAAP operating margin range of (2.7%) to (1.9%).
•Non-GAAP operating margin of 20.7%.
•Non-GAAP tax rate assumption of 22.5%. No material cash taxes expected given net operating loss carryforwards.
•Non-GAAP EPS of $0.87 to $0.88 based on 96.0 to 95.5 million fully diluted shares.
•Share-based compensation range of $98 to $100 million.
•Amortization of acquired intangibles of $35 million.
•Restructuring costs of $0 to $2 million.


Additional Highlights
•Announced new transformative AI for its rebranded flagship solution, RingEX. By infusing RingSense™ AI into RingEX, RingCentral is empowering its customers' employees with personalized and context-aware interactions that make every conversation smarter and everyday work more efficient.
•At Enterprise Connect in March, RingCentral won Best Overall for RingSense AI, a personal AI helper that provides real-time note-taking, enhances detail recall with GPT's semantic search, and unlocks insights from all conversations.
•Announced that its native, AI-powered contact center, RingCX™, now touts more than 1,000 features, has extended global availability, increased adoption, and added new CRM integrations.
•Announced new platform capabilities that re-envision how customers build workflows within their enterprises. These capabilities allow non-technical users and developers to embed RingSense AI, video, and social messaging into workflows, automate alerts and notifications, and develop intuitive customer experiences without writing a single line of code.
•Announced it has added Optus, Australia's second largest telecommunications provider, as a new Global Service Provider (GSP) partner. Optus now joins RingCentral's growing GSP family, which includes AT&T, BT, Charter Communications, Deutsche Telecom, Telus and Vodafone, amongst others.
For a reconciliation of our forecasted non-GAAP operating margin, see “Reconciliation of Forecasted Operating Margin GAAP Measures to Non-GAAP Measures.” We have not reconciled our forecasted non-GAAP EPS to its respective forecasted GAAP measure because we do not provide guidance on it. We do not provide guidance on forecasted GAAP EPS because of the inherent uncertainty and complexity involved in forecasting the intercompany remeasurement gain (loss), gain (loss) associated with investments, gain (loss) on early debt conversions, and provision (benefit) from income taxes, which could be significant reconciling items between the non-GAAP and respective GAAP measures. The intercompany remeasurement gain (loss) is affected by the movement in various exchange rates relative to the U.S. Dollar, which is difficult to predict and subject to constant change. We do not provide guidance on gain (loss) associated with investments as it is based on future share prices, which are difficult to predict and subject to inherent uncertainties. We do not provide guidance on gain (loss) on debt early conversions as it is based on future conversion requests, future share prices, and interest rates, which are difficult to predict and are subject to inherent uncertainties. We do not provide guidance on forecasted GAAP tax rates as we do not forecast discrete tax items as they are difficult to predict. The provision (benefit) from income taxes, excluding discrete items, is expected to have an immaterial impact to our GAAP EPS. We utilized a projected long-term tax rate in our computation of the non-GAAP income tax provision. For fiscal 2024, we have determined the projected non-GAAP tax rate to be 22.5%. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort.
Conference Call Details:
•What: RingCentral financial results for the first quarter of 2024 and outlook for the second quarter and full year of 2024.
•When: Tuesday, May 7, 2024 at 2:00PM PT (5:00PM ET).
•Dial-in: 1-844-274-3686 from the United States; 1-412-317-5645 internationally
•Webcast: RingCentral Q1 2024 Earnings Webcast (live and replay).
•Replay: Following the completion of the call through 11:59 PM ET on May 14, 2024, a telephone replay will be available by dialing 1-844-512-2921 from the United States or 1-412-317-6671 internationally with recording access code 10023429.
Investor Presentation Details
An investor presentation providing additional information and analysis can be found at https://ir.ringcentral.com.
About RingCentral



RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. Visit ringcentral.com to learn more.

© 2024 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Center and the RingCentral logo are trademarks of RingCentral, Inc.

Forward-Looking Statements
This press release contains “forward-looking statements,” including but not limited to, statements regarding our future financial results, our GAAP and non-GAAP guidance, the results of the pace of our innovation and our partner networks, our expectations regarding our profitability and our non-GAAP free cash flow, our expectations around the contribution of our new products, our estimates and expectations regarding third parties, and our ability to execute and lead in the UCaaS digital transformation market, our expectations around the demand for our products and the growth of the markets in which we compete. Forward-looking statements are subject to known and unknown risks and uncertainties, and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to realize the anticipated benefits of our strategic relationships; our expectations regarding our strategic acquisitions, including acquisition of select assets from Hopin; our ability to grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services, including RingEX (formerly RingCentral MVP™), and RingCentral Video®; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with resellers, carriers, channel partners and strategic partners; our ability to successfully and timely integrate, and realize the benefits of any significant acquisition we may make; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our most recent Form 10-K filed with the Securities and Exchange Commission, and in other filings we make with the Securities and Exchange Commission from time to time.
All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures
Our reported financial results and financial outlook include certain Non-GAAP financial measures, including Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free cash flow margin, and constant currency revenue. Non-GAAP subscriptions gross margin is defined as Non-GAAP subscriptions gross profit divided by GAAP subscriptions revenue. Non-GAAP other gross margin is defined as Non-GAAP other gross profit divided by GAAP other revenue. Non-GAAP income (loss) from operations is defined as GAAP income (loss) from operations excluding share-based compensation which includes related employer payroll taxes, amortization of acquisition intangibles, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs and retention payments, certain litigation-related costs, net impact of amended agreements with strategic partners, and restructuring costs. Non-GAAP operating margin is defined as Non-GAAP income (loss) from operations divided by total GAAP revenue. Non-GAAP adjusted EBITDA is defined as Non-GAAP income (loss) from operations excluding depreciation and amortization. Non-GAAP net income (loss) is defined as GAAP net income (loss) excluding share-based compensation which includes related


employer payroll taxes, amortization of acquisition intangibles, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs and retention payments, certain litigation-related costs, net impact of amended agreements with strategic partners, restructuring costs, non-cash interest expense associated with amortization of debt discount and issuance costs related to our long term debt, loss (gain) associated with investments, loss (gain) on early extinguishment of debt, intercompany remeasurement gains or losses, and the related income tax effect of these adjustments.
Non-GAAP diluted shares outstanding include the impact on shares used in per share calculations of our outstanding capped call transactions. Our outstanding capped call transactions are anti-dilutive in GAAP earnings per share but are expected to mitigate the dilutive effect of our convertible notes and therefore are included in the calculations of non-GAAP diluted shares outstanding.
Non-GAAP free cash flow is defined as GAAP net cash provided by (used in) operating activities adjusted for capital expenditures including purchases of property and equipment and capitalized internal-use software. We believe information regarding Non-GAAP free cash flow provides useful information to investors in understanding and evaluating the strength of liquidity and available cash. Non-GAAP free cash flow margin is defined as Non-GAAP free cash flow divided by total GAAP revenues.
We have included Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free cash flow margin, and constant currency revenue in this press release because they are key measures used by us to understand and evaluate our operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses and cash flow items in calculating Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, and Non-GAAP free cash flow margin provide useful measure for period-to-period comparisons of our business.
The Company has provided certain revenue-related information adjusted for constant currency to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current period results in currencies other than United States dollars are converted into United States dollars at the average exchange rate prevailing for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.
Although Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free cash flow margin, and constant currency revenue are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.
Reconciliations of the Company’s non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included in this press release.
Other Measures
Our reported results also include our annualized exit monthly recurring subscriptions, mid-market and enterprise annualized exit monthly recurring subscriptions, enterprise annualized exit monthly recurring subscriptions and net monthly subscriptions dollar retention rate. We define our annualized exit monthly recurring subscriptions as our monthly recurring subscriptions multiplied by 12. Our monthly recurring subscriptions equal the monthly value of all customer recurring charges contracted at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We calculate mid-market and enterprise annualized exit monthly recurring subscriptions in the same manner as we calculate our annualized exit monthly recurring subscriptions, except that


only customer subscriptions from customers generating $25,000 or more in annual recurring revenue are included. We calculate enterprise annualized exit monthly recurring subscriptions in the same manner as we calculate our annualized exit monthly recurring subscriptions, except that only customer subscriptions from customers generating $100,000 or more in annual recurring revenue are included. We define our Net Monthly Subscription Dollar Retention Rate as (i) one plus (ii) the quotient of Dollar Net Change divided by Average Monthly Recurring Subscriptions. We calculate dollar net change as the quotient of (i) the difference of our monthly recurring subscriptions at the end of a period minus our monthly recurring subscriptions at the beginning of a period minus our monthly recurring subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our average monthly recurring subscriptions as the average of the monthly recurring subscriptions at the beginning and end of the measurement period.
Investor Relations Contact:
Will Wong, RingCentral
650-450-4826
ir@ringcentral.com

Media Contact:
Mariana Leventis, RingCentral
650-562-6545
Mariana.Leventis@ringcentral.com


TABLE 1
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited, in thousands)
 
March 31, 2024December 31, 2023
Assets
Current assets
Cash and cash equivalents$203,130 $222,195 
Accounts receivable, net371,357 364,438 
Deferred and prepaid sales commission costs184,816 184,620 
Prepaid expenses and other current assets71,728 77,396 
Total current assets831,031 848,649 
Property and equipment, net182,736 184,390 
Operating lease right-of-use assets39,615 42,989 
Deferred and prepaid sales commission costs, non-current381,175 395,724 
Goodwill66,903 67,370 
Acquired intangibles, net358,850 393,767 
Other assets12,793 12,024 
Total assets$1,873,103 $1,944,913 
Liabilities, Temporary Equity, and Stockholders’ Deficit
Current liabilities
Accounts payable$24,030 $53,295 
Accrued liabilities312,405 325,632 
Current portion of long-term debt, net180,923 20,000 
Deferred revenue246,690 233,619 
Total current liabilities764,048 632,546 
Long-term debt, net1,360,457 1,525,482 
Operating lease liabilities25,616 28,178 
Other long-term liabilities45,901 61,827 
Total liabilities2,196,022 2,248,033 
Temporary equity
Series A convertible preferred stock199,449 199,449 
Stockholders’ deficit
Common stock9 9 
Additional paid-in capital1,210,366 1,204,781 
Accumulated other comprehensive loss(5,113)(8,223)
Accumulated deficit(1,727,630)(1,699,136)
Total stockholders’ deficit$(522,368)$(502,569)
Total liabilities, temporary equity and stockholders’ deficit$1,873,103 $1,944,913 



TABLE 2
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited, in thousands, except per share data)
 
Three Months Ended
March 31,
 20242023
Revenues
Subscriptions$557,487 $508,294 
Other26,724 25,395 
Total revenues584,211 533,689 
Cost of revenues
Subscriptions143,650 136,425 
Other26,829 24,251 
Total cost of revenues170,479 160,676 
Gross profit413,732 373,013 
Operating expenses
Research and development80,528 85,241 
Sales and marketing272,730 260,212 
General and administrative71,373 82,091 
Total operating expenses424,631 427,544 
Loss from operations(10,899)(54,531)
Other income (expense), net
Interest expense(16,254)(2,212)
Other income1,944 5,429 
Other income (expense), net(14,310)3,217 
Loss before income taxes(25,209)(51,314)
Provision for income taxes3,285 3,085 
Net loss$(28,494)$(54,399)
Net loss per common share
Basic and diluted$(0.31)$(0.57)
Weighted-average number of shares used in computing net loss per share
Basic and diluted93,142 95,720 



TABLE 3
RINGCENTRAL, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited, in thousands)
Three Months Ended
March 31,
20242023
Cash flows from operating activities
Net loss$(28,494)$(54,399)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization56,651 57,518 
Share-based compensation88,168 98,191 
Unrealized loss on investments— 1,646 
Amortization of deferred and prepaid sales commission costs38,599 32,211 
Amortization of debt discount and issuance costs1,003 1,119 
Reduction of operating lease right-of-use assets5,074 5,053 
Provision for bad debt1,562 2,732 
Other534 (175)
Changes in assets and liabilities:
Accounts receivable(8,481)(6,749)
Deferred and prepaid sales commission costs(35,937)(19,403)
Prepaid expenses and other assets6,397 (10,289)
Accounts payable(28,732)(18,936)
Accrued and other liabilities(9,935)15,013 
Deferred revenue13,071 10,208 
Operating lease liabilities(3,386)(5,207)
Net cash provided by operating activities96,094 108,533 
Cash flows from investing activities
Purchases of property and equipment(6,133)(8,723)
Capitalized internal-use software(13,276)(12,596)
Net cash used in investing activities(19,409)(21,319)
Cash flows from financing activities
Proceeds from issuance of stock in connection with stock plans— 95 
Payments for taxes related to net share settlement of equity awards(2,020)(1,736)
Payments for repurchases of common stock(80,468)(74,501)
Payments for fees on long-term debt(1,867)(5,191)
Repayments of principal on long-term debt(5,000)— 
Repayments for financing obligations(1,224)(1,393)
Payments for contingent consideration(4,086)— 
Net cash used in financing activities(94,665)(82,726)
Effect of exchange rate changes(1,085)332 
Net increase (decrease) in cash, cash equivalents, and restricted cash(19,065)4,820 
Cash, cash equivalents, and restricted cash
Beginning of period222,195 269,984 
End of period$203,130 $274,804 


TABLE 4
RINGCENTRAL, INC.
RECONCILIATION OF OPERATING INCOME (LOSS)
GAAP MEASURES TO NON-GAAP MEASURES
(Unaudited, in thousands)
Three Months Ended
March 31,
20242023
Revenues
Subscriptions$557,487 $508,294 
Other26,724 25,395 
Total revenues584,211 533,689 
Cost of revenues reconciliation
GAAP Subscriptions cost of revenues143,650 136,425 
Share-based compensation(6,324)(6,951)
Amortization of acquired intangibles(34,083)(36,640)
Third-party relocation and other costs(39)— 
Restructuring costs(235)(405)
Non-GAAP Subscriptions cost of revenues102,969 92,429 
GAAP Other cost of revenues26,829 24,251 
Share-based compensation(2,059)(2,119)
Amortization of acquired intangibles(22)(22)
Restructuring costs(326)(13)
Non-GAAP Other cost of revenues24,422 22,097 
Gross profit and gross margin reconciliation
     Non-GAAP Subscriptions81.5 %81.8 %
     Non-GAAP Other8.6 %13.0 %
     Non-GAAP Gross profit78.2 %78.5 %
Operating expenses reconciliation
     GAAP Research and development80,528 85,241 
     Share-based compensation(19,993)(23,930)
     Third-party relocation and other costs(1,068)(59)
Restructuring costs(1,450)(1,434)
Non-GAAP Research and development58,017 59,818 
     As a % of total revenues non-GAAP9.9 %11.2 %
     GAAP Sales and marketing272,730 260,212 
     Share-based compensation(34,847)(38,042)
     Amortization of acquired intangibles(812)(561)
     Third-party relocation and other costs(294)— 
Restructuring costs(2,162)(2,599)
Non-GAAP Sales and marketing234,615 219,010 
     As a % of total revenues non-GAAP40.2 %41.0 %
     GAAP General and administrative71,373 82,091 
     Share-based compensation(27,793)(30,253)
     Third-party relocation and other costs(72)(3,087)
Restructuring costs(409)(424)
Non-GAAP General and administrative43,099 48,327 
     As a % of total revenues non-GAAP7.4 %9.1 %
Income (loss) from operations reconciliation
     GAAP loss from operations(10,899)(54,531)
     Share-based compensation91,016 101,295 
     Amortization of acquired intangibles34,917 37,223 
     Third-party relocation and other costs, net1,473 3,146 
Restructuring costs4,582 4,875 
Non-GAAP Income from operations121,089 92,008 
Non-GAAP Operating margin20.7 %17.2 %
     Depreciation and amortization 21,734 20,294 
Non-GAAP Adjusted EBITDA142,823 112,302 
As a % of total revenues non-GAAP24.4 %21.0 %


TABLE 5
RINGCENTRAL, INC.
RECONCILIATION OF NET INCOME (LOSS)
GAAP MEASURES TO NON-GAAP MEASURES
(In thousands, except per share data) (Unaudited)
Three Months Ended
March 31,
20242023
Net income (loss) reconciliation
GAAP net loss$(28,494)$(54,399)
Share-based compensation91,016 101,295 
Amortization of acquired intangibles34,917 37,223 
Third-party relocation and other costs, net1,473 (363)
Restructuring costs4,582 4,875 
Amortization of debt discount and issuance costs1,003 1,119 
Loss (gain) associated with investments— 1,646 
Intercompany remeasurement loss262 15 
Income tax expense effects(21,025)(18,177)
Non-GAAP net income$83,734 $73,234 
Reconciliation between GAAP and non-GAAP weighted average shares used in computing basic and diluted net income (loss) per common share:
Weighted average number of shares used in
computing basic net loss per share		93,142 95,720 
     Effect of dilutive securities2,807 1,163 
Non-GAAP weighted average shares used in
computing non-GAAP diluted net (loss) income per share		95,949 96,883 
Diluted net income (loss) per share
GAAP net loss per share$(0.31)$(0.57)
Non-GAAP net (loss) income per share$0.87 $0.76 



TABLE 6
RINGCENTRAL, INC.
RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES
GAAP MEASURES TO NON-GAAP FREE CASH FLOW MEASURES
(Unaudited, in thousands)
Three Months Ended
March 31,
20242023
Net cash provided by operating activities$96,094 $108,533 
Capitalized expenditures(19,409)(21,319)
Non-GAAP free cash flow$76,685 $87,214 
Non-GAAP free cash flow margin13.1 %16.3 %


TABLE 7
RINGCENTRAL, INC.
RECONCILIATION OF FORECASTED OPERATING MARGIN AND FREE CASH FLOW
GAAP MEASURES TO NON-GAAP MEASURES
(Unaudited, in millions)
Q2 2024FY 2024
Low RangeHigh RangeLow RangeHigh Range
GAAP revenues584.5 587.5 2,379.0 2,399.0 
GAAP loss from operations(16.0)(11.4)(37.4)(21.2)
GAAP operating margin(2.7 %)(1.9 %)(1.6 %)(0.9 %)
Share-based compensation100.0 98.0 390.0 380.0 
Amortization of acquired intangibles35.0 35.0 140.0 140.0 
Restructuring costs2.0 — 7.0 5.0 
Non-GAAP income from operations121.0 121.6 499.6 503.8 
Non-GAAP operating margin20.7 %20.7 %21.0 %21.0 %

FY 2024
Low RangeHigh Range
GAAP net cash provided by operating activities$470.0 $475.0 
Capitalized expenditures(85.0)(85.0)
Non-GAAP free cash flow$385.0 $390.0 

v3.24.1.u1
Document and Entity Information Document
May 07, 2024
Cover [Abstract]  
Document Type 8-K
Document Period End Date May 07, 2024
Entity Registrant Name RINGCENTRAL, INC.
Entity Incorporation, State or Country Code DE
Entity File Number 001-36089
Entity Tax Identification Number 94-3322844
Entity Address, Address Line One 20 Davis Drive
Entity Address, City or Town Belmont
Entity Address, State or Province CA
Entity Address, Postal Zip Code 94002
City Area Code 650
Local Phone Number 472-4100
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Entity Emerging Growth Company false
Title of 12(b) Security Class A Common Stock
Trading Symbol RNG
Security Exchange Name NYSE
Entity Central Index Key 0001384905
Amendment Flag false
Ringcentral (NYSE:RNG)
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