Sleep Number Earns J.D. Power Award, Ranking #1 in Customer Satisfaction with Mattresses Purchased In-store
2023年11月2日 - 9:01PM
ビジネスワイヤ(英語)
Sleep Number takes highest spot in customer
satisfaction with mattresses purchased in-store, and named top
brand for price, variety of features and warranty
Today, Sleep Number Corporation (Nasdaq: SNBR), a wellness
technology leader, announced it earned the highest position in the
J.D. Power 2023 U.S. Mattress Satisfaction Study for mattresses
purchased in-store. Sleep Number was named first in terms of price,
variety of features and warranty factors. This award marks the
fourth time Sleep Number has received this distinction by J.D.
Power.*
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Today, Sleep Number announced it earned
the highest position in the J.D. Power 2023 U.S. Mattress
Satisfaction Study for mattresses purchased in-store. Sleep Number
was named first in terms of price, variety of features and warranty
factors. (Photo: Business Wire)
“We are honored to be named America’s No. 1 brand for customer
satisfaction with mattresses purchased in-store,” said Shelly
Ibach, Chair, President and CEO, Sleep Number. “Our mission-driven
sleep professionals in our 650 stores are the lifeblood of our
company. This recognition is a testament to the exceptional
customer experience our team delivers and the life-long
relationships they build with our Smart Sleepers, who benefit from
our smart bed’s high quality of sleep.”
Sleep Number has improved more than 15 million lives through its
individualized sleep solutions. The company’s smart beds allow each
sleeper to choose their ideal level of firmness, their Sleep
Number® setting. The beds then use artificial intelligence (AI) and
digital technology to automatically adjust, keeping both sleepers
comfortable and helping them achieve their best sleep every night.
Additionally, every Sleep Number® smart bed, which start at $1,099
to accommodate every budget, helps alleviate temperature challenges
by cooling up to eight times faster.** The Climate360® smart bed
actively cools or warms up to 13 degrees on either side for your
ideal sleep temperature.*** Plus, 94% of Sleep Number smart bed
sleepers report better sleep quality versus a non-smart bed.†
“Our shopping experience is centered on giving each customer
their best sleep night after night; we are very proud of this
recognition,” said Kevin Brown, EVP and Chief Marketing Officer,
Sleep Number. “This connected experience, from digital to in-store,
prioritizes one-on-one connections between our sleep professionals
and customers to support them in choosing the right solution for
their individual needs and budget. The combination of next level
features like individualized comfort, temperature, and personalized
insights, available in all our smart beds across various price
points, and our award-winning customer experience, continue to set
us apart.”
J.D. Power is a global leader in consumer insights, advisory
services and data and analytics. A pioneer in the use of big data,
AI and algorithmic modeling capabilities to understand consumer
behavior, J.D. Power has been delivering incisive industry
intelligence on customer interactions with brands and products for
more than 50 years. The world’s leading businesses across major
industries rely on J.D. Power to guide their customer-facing
strategies.
For J.D. Power 2023 award information, visit jdpower.com/awards.
To learn more about Sleep Number, visit sleepnumber.com or one of
our 650 stores.
*Sleep Number received the highest score
in the J.D. Power 2015, 2016 and 2018 Mattress Satisfaction Reports
of customers’ satisfaction with their mattress and among mattresses
purchased in-store in the J.D. Power 2023 U.S. Mattress
Satisfaction Study, which measures customers’ satisfaction with
their mattresses purchased in-store.
**Based on third-party testing of our
ceramic infused foam vs a leading performance foam.
***Based on the range of maximum active
cooling and heating in independent microclimates on the
Climate360®.
†Based on self-reported data from 90
incentivized, first-time users 3/23-6/23; 6 weeks with smart bed
features disabled, then 6 weeks enabled.
About Sleep Number Corporation
Sleep Number is a wellness technology company. Our purpose is to
improve the health and wellbeing of society through higher quality
sleep. Our innovations have improved 15 million lives, and our 23
billion hours of longitudinal sleep data informs research with
global health institutions.
Sleep Number’s smart bed ecosystem drives best-in-class
engagement through dynamic, adjustable, and effortless sleep with
personalized digital sleep and health insights. Our millions of
Smart Sleepers are loyal brand advocates. The company’s nearly
5,000 mission-driven team members passionately innovate to drive
value creation through our vertically integrated business model,
which includes exclusive direct-to-consumer selling in over 650
stores and online.
To learn more about life-changing, individualized sleep, visit a
Sleep Number store near you, our newsroom and investor relations
sites, or SleepNumber.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20231101763976/en/
Julie Elepano Sleep Number Public Relations
Julie.Elepano@sleepnumber.com
Nichole Teixeira Sleep Number Public Relations
Nichole.Teixeira@sleepnumber.com
Sleep Number (NASDAQ:SNBR)
過去 株価チャート
から 4 2024 まで 5 2024
Sleep Number (NASDAQ:SNBR)
過去 株価チャート
から 5 2023 まで 5 2024