Demonstrating DoorDash’s Impact in Growing and Empowering Canadian Communities
2024年9月25日 - 10:00PM
ビジネスワイヤ(英語)
First-ever Community Impact Report from
DoorDash Canada shows one in 10 local merchants would not be in
business without the platform
According to DoorDash Canada’s first-ever Community Impact
Report, all three audiences that are key to connecting communities
have experienced positive impacts: merchants, Dashers who make the
deliveries and consumers.
Based on data collected in 2023, the report indicates local and
family-owned merchants that use DoorDash are likely to show better
revenue growth and build loyalty with an expanded base of
customers, with one in 10 companies saying they would not be in
business anymore if not for DoorDash. Meanwhile Dashers
overwhelmingly appreciate the flexible earning opportunities it
provides and consumers note they get convenient access to the best
of their neighbourhoods.
“This report illustrates the tremendous impact that DoorDash has
on the diverse communities where we operate across Canada,” says
Shilpa Arora, General Manager of DoorDash Canada. “DoorDash is a
platform that supports a wide range of merchants in growing and
expanding their businesses, gives Dashers from all walks of life
flexible earning opportunities, and is making the lives of
Canadians more convenient.”
Overwhelmingly, results indicate that when DoorDash is in local
communities, businesses grow, consumers access what they need more
easily and workers have the flexibility they need to pursue their
financial goals.
- Fostering Business Growth — Nearly three-quarters of
businesses surveyed on DoorDash agree that the service helps their
business improve their overall revenue, and one in 10 say if not
for DoorDash, they would not be in business today. A third of
Canadian businesses on DoorDash say it is crucial to their
business’ success.
- Building Customer Loyalty — Nearly three-quarters of
DoorDash’s consumers (73%) used the app to order from restaurants
they would not have otherwise tried, and of these consumers
nine-in-10 ordered from them again and 45% subsequently visited the
restaurant in person.
- Creating Earning Opportunities — DoorDash creates
flexible earning opportunities, and nearly all Canadian Dashers
(97%) want to protect their ability to choose when, where and how
they work — and more than half say they would stop dashing if they
lost this flexibility.
- Making Life Easier — More than nine-in-10 (93%)
consumers agree DoorDash reduces the burden of cooking when they
don’t have time.
Data presented in the report was compiled through independent
surveys of Dashers, merchants and consumers, internal metrics and
data on the impacts of DoorDash on these audiences and underserved
communities, and case studies of independent merchants that explore
the benefits of partnering with DoorDash through a qualitative
lens.
Setting up Local Businesses for Success
DoorDash partners with tens of thousands of businesses across
Canada, connecting them to millions of customers with efficiency
and ease. Many of them are small and family-owned businesses, with
nearly 80% of businesses surveyed having only a single location,
and almost half (47%) have fewer than 10 employees.
- One-in-three merchants say DoorDash is critical to the success
of their business. If not for DoorDash, 11% of merchants say they
wouldn’t be in business today.
- 72% say DoorDash minimizes the time, cost and logistical burden
of providing in-house delivery.
- 64% say third-party delivery frees their time to concentrate on
building their business.
- 64% say DoorDash helps them gain insight into customer
preferences and trends.
Flexible Earning Opportunities
DoorDash is helping Canadians achieve their financial goals, and
empowers them to do it on their own terms. Dashers surveyed like to
be able to work when they choose, and for how long they want
without a boss telling them when and where to show up for work.
That kind of flexibility allows them to have other work and
responsibilities — the average Dasher spends less than four hours
per week on delivery, and 90% deliver fewer than 10 hours per
week.
- 86% of Dashers have another full- or part-time job, are
self-employed, students, stay-at-home caregivers or retired.
- 93% of Dashers agree dashing provides more flexibility compared
to other jobs they have had.
- 68% say dashing helps them meet their financial goals.
Making Life More Convenient
Life is busy, and DoorDash makes it easier for people to spend
time doing things they enjoy instead of sweating over a meal or
running errands. It is estimated that DoorDash saved Canadian users
30 million hours in 2023. But DoorDash is also there in times of
need. Nearly half (47%) used DoorDash to purchase essential items
when they were unable to shop in person, and almost 1 in 5 (18%)
use DoorDash because they were too sick to leave the house or are
living with mobility issues.
- 93% agree DoorDash reduces the burden of cooking when they
don’t have time.
- 83% say DoorDash gives them more control over their time.
- 73% use DoorDash to order from stores/restaurants that are too
far away.
DoorDash connects millions of people with local businesses,
businesses with customers and Dashers across the country with
flexible earning opportunities. For more information on the 2023
Canada Community Impact Report, please find the full report
here.
For more information, please visit Doordash.com or join the
conversation on Instagram @doordash_ca.
About DoorDash
DoorDash (NASDAQ: DASH) is a technology company that connects
consumers with their favourite local businesses in more than 30
countries across the globe. Founded in 2013, DoorDash builds
products and services to help businesses innovate, grow, and reach
more customers. DoorDash is your door to more: The local commerce
platform dedicated to enabling merchants to thrive in the
convenience economy, giving consumers access to more of their
communities, and providing work that empowers.
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version on businesswire.com: https://www.businesswire.com/news/home/20240925033861/en/
For more information, please contact press@doordash.com
DoorDash (NASDAQ:DASH)
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過去 株価チャート
から 10 2023 まで 10 2024