Vertex Named a Winner of IDC’s 2023 SaaS Customer Satisfaction Award for Tax
2024年1月18日 - 12:00AM
Vertex Named a Winner of IDC’s 2023 SaaS Customer Satisfaction
Award for Tax
Vertex, Inc. (NASDAQ:VERX) (“Vertex” or the “Company”), a
global provider of tax technology solutions, is proud to announce
that it is once again a winner of IDC’s SaaS Customer Satisfaction
Award for Tax. The 2023 SaaSPath Survey by IDC saw Vertex receive
top ratings amongst SaaS Tax Vendors for overall customer
satisfaction.
The CSAT Awards, a customer satisfaction award program by IDC,
recognizes top software-as-a-service (SaaS) vendors in each
application market. Winners are selected based on the highest
customer satisfaction scores sourced from IDC's SaaSPath, Services
Path and Cloud Path surveys. These international assessments gather
feedback from roughly 2,900 organizations spanning all geographic
regions and company sizes. Participants are tasked with rating
their vendors on over two dozen different customer satisfaction
metrics.
Vertex excelled in numerous areas across IDC’s survey results,
earning high ratings for user experience, data management, cloud
native architecture and superior features and functionality.
Additionally, the Company received favorable rankings for robust
data security, ease of integration, enterprise-level customer
support/service, fast time to value, proven track record
in digital business and value for the price paid.
"Delivering cutting-edge indirect tax solutions, services and
unparalleled customer support has been the hallmark of Vertex’s
brand for over 40 years. We are honored to receive IDC's SaaS
Customer Satisfaction Award for Tax for a third year in a row,"
stated Vertex Chief Commercial Officer, Chris Jones. "Not only is
it an acknowledgement to our strategic approach, but a testament to
the hard work of our expert team.”
Vertex has consistently been positioned as a Leader in various
reports by IDC, such as MarketScapes, including recognition in 2021
in worldwide tax automation for enterprise and VAT for small and
midsize businesses.
“Given the complexity involved in global tax regulations,
businesses need to make investments to modernize and equip tax
managers with the latest tools to aid them in their compliance
goals," noted Kevin Permenter, IDC research director, financial
applications. “Vertex continues to provide powerful software and
services that help businesses to streamline processes and remove
undue burdens off of already stretched tax, compliance and IT
teams.”
About Vertex
Vertex is a leading global provider of indirect tax software and
solutions. The company's mission is to deliver the most trusted tax
technology enabling global businesses to transact, comply and grow
with confidence. Vertex provides solutions that can be tailored to
specific industries for major lines of indirect tax, including
sales and consumer use, value added and payroll. Headquartered in
North America, and with offices in South America and Europe, Vertex
employs over 1,400 professionals and serves companies across the
globe.
For more information, visit www.vertexinc.com or
follow us on Twitter and LinkedIn.
Media Contact:
Rachel Litcofsky
Vertex, Inc.
mediainquiries@vertexinc.com
Investor Relations contact:
Joe Crivelli
Vertex, Inc.
ir@vertexinc.com
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Vertex (LSE:0A3L)
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Vertex (LSE:0A3L)
過去 株価チャート
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