Hitachi Vantara, a wholly owned subsidiary of Hitachi, Ltd.
(TSE:6501), announced it is improving the data strategy of motoring
accident management company Accident Exchange through the use of
Hitachi Content Platform (HCP). The HCP data storage solution helps
Accident Exchange to better manage and govern the data it produces,
collects and retains in an effort to seamlessly adopt and comply
with new industry regulations, such as the General Data Protection
Regulation (GDPR).
Based in the United Kingdom, Accident Exchange is a subsidiary
of the Automotive and Insurance Solutions (AIS) Group, established
in 2004. The company hires replacement vehicles for customers
involved in accidents, while it manages repairs to their damaged
cars. Historically, Accident Exchange relied on a traditional data
management approach, whereby the producers and consumers of
organizational data were both siloed and based on proprietary
technologies. These data and technology silos made the management,
governance and location of data very difficult, especially as the
number of data producers and consumers continued to grow.
By integrating HCP into their data and business processes,
Accident Exchange has simplified the management of insurance claim
data, making communication with stakeholders and third parties
easier, more accurate and more efficient. The solution abstracts
files away from the creating application to ensure that all the
data for each claim is stored in one place. This guarantees a
quality audit trail for each customer interaction, which, in turn,
helps the company stay compliant with legislation, such as the
upcoming GDPR.
“Operating in a siloed fashion did not give us the data control
we needed, with multiple proprietary systems to manage, back up and
protect all customer interactions. With a minimum retention period
of 10 years, our data volumes were in danger of ballooning,” said
Ray Ford, CTO at AIS Group. “The unique capabilities of HCP give
Accident Exchange complete control over its business application
data, from call recordings to engineers’ crash reports. With HCP,
we can prevent changes to evidentiary documentation, defensibly
retain and delete data, anonymize customer details, and
simultaneously ensure full compliance with insurance and financial
industry regulations.”
HCP is the only technology offering that allows organizations to
bring together object storage, file sync and share, cloud storage
gateways, and sophisticated search and analytics to create a
tightly integrated, simple and smart cloud storage solution. HCP
provides massive scale, multiple storage tiers, powerful security,
cloud capabilities and multitenancy, all backed by legendary
Hitachi reliability. Designed to preserve data for long durations,
HCP carries built-in data protection mechanisms and fluently
evolves as storage technologies change. Furthermore, HCP is able to
address a wide range of challenges through a thriving community of
third-party software partners as well as traditional and cloud
storage protocols. HCP eliminates the need to maintain separate
systems for each workload and bridges the gap between traditional
applications and modern modes of operation. Customers enjoy faster
time to value and service providers accelerate time to market by
eliminating the hassles of do-it-yourself integrations or
forced-fit interoperabilities.
“There’s no one-size-fits-all solution that works for everybody.
That’s why it was important for us to listen to the business
challenges that Accident Exchange faces and continually evolve our
portfolio in ways that can address a wide range of data challenges
while delivering net-positive business outcomes,” said Peter
Sjoberg, vice president, Global Content and Data Intelligence
Business, Hitachi Vantara.
“Heavily regulated industries, like insurance and financial
services, often have the staff and budgets in place to adapt to new
regulations like GDPR, but not all organizations can be so well
prepared,” he explained. “The value of our portfolio is steeped in
the flexibility of our data architecture and our focus on getting
data under management with a focus on quality. This is the
key to supporting initiatives like GDPR with minimal disruption to
your business – regardless of industry.”
Sjoberg added, “With respect to Accident Exchange, by building
their technology foundation on HCP as the centralized data hub,
they are able to better service their customers with confidence in
how their data is processed and stored. More importantly, the
flexibility that HCP affords them means that they are also ready to
embrace the next set of industry regulations without overhauling
their technology foundation.”
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About NEXT 2017 by Hitachi NEXT 2017 by Hitachi
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About Hitachi VantaraHitachi Vantara, a wholly
owned subsidiary of Hitachi, Ltd., helps data-driven leaders find
and use the value in their data to innovate intelligently and reach
outcomes that matter for business and society. We combine
technology, intellectual property and industry knowledge to deliver
data-managing solutions that help enterprises improve their
customers’ experiences, develop new revenue streams, and lower the
costs of business. Only Hitachi
Vantara elevates your innovation
advantage by combining deep information technology (IT),
operational technology (OT) and domain expertise. We
work with organizations everywhere to drive data to meaningful
outcomes. Visit us at HitachiVantara.com.
About Hitachi, Ltd.Hitachi, Ltd. (TSE:6501),
headquartered in Tokyo, Japan, delivers innovations that answer
society’s challenges. The company’s consolidated revenues for
fiscal 2016 (ended March 31, 2017) totaled 9,162.2 billion yen
($81.8 billion). The Hitachi Group is a global leader in the Social
Innovation Business, and it has approximately 304,000 employees
worldwide. Through collaborative creation, Hitachi is providing
solutions to customers in a broad range of sectors, including Power
/ Energy, Industry / Distribution / Water, Urban Development, and
Finance / Government & Public / Healthcare. For more
information on Hitachi, please visit the company's website at
http://www.hitachi.com.
HITACHI is a trademark or registered trademark of Hitachi, Ltd.
All other trademarks, service marks, and company names are
properties of their respective owners.
Company Contact:Stefani
FinchHitachi Vantara+1 408 499
7349Stefani.finch@hitachivantara.com