AI Survey: Health Care Organizations Continue to Adopt Artificial Intelligence to Help Achieve Better, More Equitable and Affordable Patient Outcomes
2021年12月15日 - 10:30PM
ビジネスワイヤ(英語)
- Almost all health care executives surveyed trust AI to support
day-to-day tasks, including 72% who trust it to support
administrative tasks
- Survey respondents overwhelmingly agree health care
organizations have a higher duty than organizations in other
industries to ensure responsible use of AI
Health care executives increasingly believe in the power of
artificial intelligence to help improve patient outcomes, support
cost savings in the health system and promote health equity,
according to a new survey of 500 senior health care executives from
leading hospitals, health plans, life sciences companies and
employers.
The fourth annual Optum Survey on Artificial Intelligence (AI)
in Health Care found 96% of respondents believe AI plays an
important role in their effort to reach health equity goals. In
addition, 94% agreed they have a duty within the health care system
to ensure AI is used responsibly.
“This year’s survey findings continue to validate how the
responsible use of AI can help health systems strengthen and scale
essential functions and reduce administrative burdens, all of which
helps clinicians focus on their core mission of patient care,” said
Rick Hardy, chief executive officer, Optum Insight, the data and
analytics business within Optum. “We share their enthusiasm for AI,
but more importantly, we look forward to combining our health care
expertise with AI to help people — patients, physicians, and those
working behind the scenes — as that is where the real value is
delivered.”
A majority (89%) of health care executives surveyed believe the
challenges in using AI in the health care industry require
partnering with a health services company with expertise in data
and analytics versus a technology-focused company, as the best way
to address them.
AI Implementation Continues
With the COVID-19 pandemic as a backdrop, the survey responses
point to an industry that remains steadfast in its approach to
implementing AI: 85% of health care leaders say they have an AI
strategy and 48% have implemented it, continuing the upward trend
from last year’s results where 83% had an AI strategy and 44% had
implemented it. Overall, 98% of health care organizations either
have a strategy or are planning one.
Easing Administrative Burdens, Focusing on Care
Nearly 3 in 4 health care leaders (72%) said they trust AI to
support nonclinical, administrative processes that take away time
clinicians could be spending with patients and delivering care.
This is unchanged from the 71% who said they trust AI to support
administrative tasks in 2020.
This year’s survey respondents also said they are excited about
the potential for AI in improving patient outcomes in multiple
ways, indicating the top three below:
- Virtual patient care (41%)
- Diagnosis and predicting outcomes (40%)
- Medical image interpretation (36%)
In addition, health care leaders continue to be optimistic that
AI technology will create work opportunities (55%) rather than
reduce them (45%). This is similar to last year and up from 52% in
2019.
“The responsible use of AI continues to provide important
opportunities for health care leaders to streamline administrative
processes and provide more effective patient care with enhanced
experiences for both patients and providers,” said Steve Griffiths,
senior vice president, data and analytics, Optum Labs, the research
and development arm of UnitedHealth Group. “These leaders are not
just users of AI, but they have an opportunity to be looked to as
role models across industries in their commitment to using AI
responsibly.”
To learn more about the fourth annual Optum Survey on Artificial
Intelligence (AI) in Health Care download the Special Report
today.
About Optum
Optum is a leading information and technology-enabled health
services business dedicated to helping make the health system work
better for everyone. With more than 190,000 people worldwide, Optum
delivers intelligent, integrated solutions that help to modernize
the health system and improve overall population health. Optum is
part of UnitedHealth Group (NYSE:UNH). For more information, visit
www.Optum.com.
About Optum Insight
Optum Insight, part of Optum, connects the health care system
with trusted services, analytics and platforms that make clinical
and administrative processes valuable, easy and efficient. Optum
Insight works with health systems, physicians, health plans, state
governments and life sciences companies, as well as the rest of
Optum and UnitedHealth Group, to set strategy, reduce
administrative costs, drive action from data, improve clinical
performance and transform operations.
About the Survey
The Optum AI Survey was conducted by Wakefield Research
(www.wakefieldresearch.com) among 500 Senior Health Care Industry
Executives defined as those VP level+ working in the health care
industry and includes C-Level titles (CEO, COO, CFO, CTO, CMO),
between Aug. 9 and Aug. 23, 2021, using an email invitation and an
online survey.
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version on businesswire.com: https://www.businesswire.com/news/home/20211215005230/en/
Optum Media Contact: Gwen Holliday 202-549-3429
gwen.m.holliday@optum.com
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