ROH Crosses $100 Million in Booking Value Created as Hotel Operators, Owners and Brands Tap Payments and Revenue Management Platform to Increase Profitability
2024年7月24日 - 10:01PM
ビジネスワイヤ(英語)
Industry-first, consolidated platform partners
with leaders including Auberge Resorts Collection, Crescent Hotels
& Resorts, Evolution Hospitality and Loews Hotels & Co
ROH, the hospitality industry’s first payments and revenue
management platform designed to help hotels increase profitability,
today announced that over $100 million in booking value has run
through the platform as hotel operators, owners and brands tap the
integrated platform for better business outcomes. The $100 million
in booking value is derived from hotels utilizing ROH across
revenue streams including group bookings, meetings and events,
corporate and social catering, leisure sales, small group sales and
more. ROH’s proprietary software also allows hotels to decrease
processing costs and increase margin overnight with its innovative
payment solutions.
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ROH’s payments and revenue management
platform is designed to streamline and optimize sales, payments and
finance within the hospitality sector. By providing hotel asset
owners and operators with advanced technology, automation and
workflow tools, in addition to compliant transaction solutions, ROH
empowers operating teams to unlock productivity and profitability
at every property. (Graphic: Business Wire)
ROH’s payments and revenue management platform is designed to
streamline and optimize sales, payments and finance within the
hospitality sector. By providing hotel asset owners and operators
with advanced technology, automation and workflow tools, in
addition to compliant transaction solutions, ROH empowers operating
teams to unlock productivity and profitability at every
property.
“Global hospitality sales are a multi-trillion dollar
opportunity and more revenue than ever is shifting to be run
outside of the front desk with upwards of 60 percent of a hotel’s
revenue being contract-driven. From group sales to leisure this
massive opportunity is disjointed, opaque and broken. In an
industry where efficiency and profitability are paramount, ROH is
reshaping the landscape with a solution that maximizes revenue
potential by coupling real-time visibility with a centralized
platform for organizing contracts, deploying invoice schedules and
customizing payment options,” said Jess Conroy, CEO and Founder,
ROH. “Over the last year we have supported over a hundred
properties as they’ve boosted their sales and finance teams
day-to-day productivity, getting them back to important
revenue-generating work and providing an excellent end-client
experience.”
Features of ROH’s payments and revenue management platform
include:
Centralized Back-Office
- Multi-program access for managing client payment inflows across
properties
- Sales + finance collaboration across full booking
lifecycle
- Standardized property view to gain control over payments
AR + Accounting Management
- Eliminate aging AR with real-time visibility so teams never
miss a payment
- Instant 1:1 reconciliation between booking payments and bank
statements
- Data sync with ERP to auto-post transactions to general
ledger
Workflow Management
- Team management
- Transition/task force management
- Smart to-do lists to drive efficiency of on-property teams
Data + Insights
- Latest call sales forecasting for instant total booking
forecasts
- Eliminate at-risk payments with proactive insight into
potential issues
- Sales team performance tracking and industry benchmarking
Embedded Payments
- Flexible, compliant payment options with a customized payment
stack
- Direct bill workflows with detailed reporting, payment
collection and client receipts
- Auto-charge capabilities to automatically eliminate missed
payments
Elevated Client Experience
- Custom branded mobile payment experience
- One-click signatures / mult-signer capabilities
- Detailed payment receipts and summaries including confirmations
and automated reminders
Booking Documentation
- Lifecycle contract management
- Attach folios to final invoices and automatically trigger
detailed receipts
- Easily execute and store BEOs to properly track evolving value
of every booking
“Technology adoption is one of the key ways the hospitality
industry will continue to grow in the years ahead. New solutions
exist for both guests and properties alike. ROH easily integrates
with operator and property tech stacks, simplifying complex,
multi-stakeholder processes and driving bottom-line results,” said
Rhett Keller, Chief Revenue Officer, ROH. “To date we are seeing
material expansion within revenue lines at each property as no
other solution in the market tackles the massive global payments
volume of the hospitality industry in a consolidated way.”
Today ROH is gaining momentum across innovative hotel management
companies with clients including Loews Hotels & Co, Crescent
Hotels & Resorts, Auberge Resorts Collection, Evolution
Hospitality, Highgate, Easton Porter Group, Noble House Hotels
& Resorts and flagship brands including Marriott, Hilton,
Hyatt, IHG as well as boutique independents. ROH enables these
properties to effortlessly manage sales, payments and finance all
in one place. For the first time, property teams have a solution
for cross departmental collaboration to manage one of hospitality’s
most profitable revenue streams. ROH clients experience increased
sales conversion with decreased processing and personnel costs
creating the flywheel for more profitable growth.
For more information about ROH and its payments and revenue
management platform, visit: https://roh.co/
About ROH
ROH is the hospitality industry’s first payments and revenue
management platform purpose-built to help hotels increase
profitability. ROH drives conversions, increases revenue and
provides real-time data and insights for large hospitality groups,
asset owners and their brands. ROH’s leading technology, automation
and workflow tools unlock productivity for hotel operators by
enabling them to effortlessly manage sales, payments and finances
all in one place.
Developed by industry leaders, ROH has established relationships
with leading hospitality brands collectively managing over $4T in
Gross Payment Volume (GPV), including Loews Hotels & Co,
Crescent Hotels & Resorts, Marriott International, Auberge
Resorts Collection, Noble House Hotels & Resorts and Evolution
Hospitality.
ROH is quickly becoming an indispensable partner to
forward-thinking hospitality groups as they optimize sales and
finance operations and is proudly backed by investors including
Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty
Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO
VenturePartners.
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version on businesswire.com: https://www.businesswire.com/news/home/20240724839443/en/
Media Contact Kate Gundry ROH@pluckpr.com
617-797-5174