CareAR Announces Updates to CareAR for Salesforce on Salesforce AppExchange
2024年7月23日 - 11:00PM
ビジネスワイヤ(英語)
CareAR clients can now benefit from expanded
field service capabilities, allowing service teams to deliver more
interactive and effective support
CareAR today announced it has updated CareAR for Salesforce on
Salesforce AppExchange, a leading enterprise marketplace for
partner apps and experts. These updates provide clients with new
ways to support field service management and further complement
CareAR’s capabilities in customer service management with
Salesforce Service Cloud. With CareAR for Salesforce, service
agents can launch CareAR to troubleshoot with clients or field
technicians via augmented reality-enabled visual tools. AI-enabled
instructions and CareAR computer vision validate work, enhancing
service accuracy and personalization through seamless
synchronization with Salesforce Service Cloud.
CareAR for Salesforce is available on AppExchange at
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000HZbbYUAT
CareAR for Salesforce The benefits of this integration
allow service teams to deliver more interactive and effective
support. Agents can manage service requests and visualize solutions
without leaving the Salesforce interface, streamlining complex
tasks and reducing the time required to resolve issues.
Comments on the News
- “Empowering service teams with remote visual Augmented Reality
guidance represents a significant advancement in our mission to
enhance field service experiences,” said Kirk Pothos, President of
CareAR. “This expansion aims to empower technicians with the tools
they need to succeed in the field, providing them with immediate
access to remote augmented reality support directly in
Salesforce.”
Salesforce, AppExchange, Service Cloud, and others are among the
trademarks of Salesforce, inc.
About Salesforce AppExchange Salesforce AppExchange, a
leading enterprise marketplace for partner apps and experts,
empowers companies, developers and entrepreneurs to build, market
and grow in entirely new ways. Since its launch in 2006, the
platform has grown to include more than 8,000 apps and experts,
with over 12 million customer installs. AppExchange connects
customers of all sizes and across industries to ready-to-install or
customizable apps and Salesforce-certified consultants to solve any
business challenge.
Additional Resources
- Follow Salesforce on LinkedIn and X
- Follow CareAR on LinkedIn and X
About CareAR CareAR, a Xerox company, is the Service
Experience Management (SXM) leader. We make expertise accessible
instantly for users through remote, live visual augmented reality
(AR) and AI interactions, instructions and insights as part of a
seamless digital workflow experience. CareAR sets the benchmark for
the SXM category by bridging skills gaps, accelerating knowledge
transfers, providing greater operational efficiencies, and
enhancing customer outcomes and safety.
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version on businesswire.com: https://www.businesswire.com/news/home/20240708630360/en/
Media: Steve Chirokas CareAR (781)
929-0015 steve.chirokas@carear.com