SINGAPORE and WASHINGTON, July 5, 2024
/PRNewswire/ -- Zoku, a leading unified commerce platform for
retail, food & beverage, and wholesale distribution operators,
is thrilled to announce its successful participation in NRF APAC
2024. Demonstrating its commitment to innovation, Zoku showcased
its advanced applications at the event.
Held from June 11–13, 2024, at the Marina Bay Sands Convention
Centre, Singapore, NRF 2024 APAC
gathered thousands of industry leaders and innovators to explore
the latest solutions shaping the future of retail. Zoku was
selected to showcase its innovative Unified Commerce Platform at
the Innovation Lab. During the three-day event, Zoku's team had the
opportunity to meet with many business leaders and demonstrate the
platform that includes integrated ERP, CRM, Omnichannel POS,
eCommerce, Warehouse, and Inventory Management Modules, all unified
with Zoku Sync, a robust cloud integration platform ensuring smooth
interoperability.
The Zoku booth was one of the few booths visited by the Deputy
Prime Minister of Singapore, Mr.
Gan Kim Yong, along with a
delegation that included the President and CEO of the NRF, Mr.
Matthew Shay. It was a proud moment
for the Zoku team to showcase its advancements in retail technology
to such distinguished guests.
Key Features Demonstrated:
Zoku's In-Store Modules: Consisting of the Zoku
omnichannel POS and inventory management app, in-store modules were
in the spotlight during the demonstrations. The vast majority of
retailers that had the chance to meet with the Zoku team during the
event indicated that their current POS system lacks the omnichannel
and scalability capabilities offered by Zoku. The visitors had the
chance to see live how managing inventory, sales, and customer data
across all physical and e-commerce stores is made easy, essentially
from any device connected to the internet. The solution is scalable
as store locations and users can be added, removed, or changed
easily and with the highest level of security.
Unified Back-to-Front Commerce: Zoku's platform
addresses the challenge faced by nearly 50% of brands, as presented
in a recent KPMG study, by unifying online and in-store operations
and data as well as back-office functions including accounting,
procurement, inventory, and customer management. The Zoku platform
empowers retailers to offer seamless shopping experiences to their
customers in-store and online with full, centralized visibility of
all operations in real-time. The real-time availability of all data
at the enterprise level, including detailed reports on sales,
customer behavior, and store performance as well as dashboards of
key metrics, enables quick decision-making.
Advanced Analytics and AI: Zoku's platform leverages
advanced analytics and AI capabilities to provide detailed customer
insights and comprehensive performance metrics. These tools help
businesses understand customer behavior and preferences, track
sales performance, and optimize inventory management.
Zoku Technology: "The shift to unified commerce enables
retailers to connect customer-facing sales channels, critical data,
and management systems through scalable infrastructure. This
integration breaks down silos across IT systems, providing
visibility into customer data, e-commerce, order fulfillment,
inventory management, accounting, procurement, CRM, and POS
systems. All this is made possible by Zoku Sync, a cloud-based
commerce integration engine. Unlike many legacy solutions in the
market that are cloud-hosted, Zoku is a cloud-native solution as it
was born on the cloud," said Jelmer Cormont, CTO of Zoku.
"The platform addresses the critical needs of multi-location
operators by streamlining operations, enhancing both customer and
associate experiences, and driving growth. Unifying online and
in-store operations with an advanced POS designed to enhance
omnichannel capabilities and integration with the leading eCommerce
platforms, efficient warehousing and inventory management tools,
and comprehensive sales channel management functions," said
George Makriyiannis, CEO of
Zoku.
About Zoku
Zoku is a leading provider of cloud-based unified commerce
solutions, dedicated to helping businesses streamline their
operations, enhance customer satisfaction, and drive growth. Our
innovative platform integrates key business functions to provide a
seamless and efficient experience for retailers, food and beverage
operators, and wholesale distributors.
With offices in Singapore and
the USA, and a global network of
partners, Zoku has been enabling retail, food & beverage, and
wholesale distribution operators worldwide to streamline
operations, elevate customer experiences, and grow profitable
revenue.
For more information about Zoku and our
Unified Commerce Platform, visit www.zokusuite.com.
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SOURCE Zoku