Chegg.org, the non-profit arm of education technology company
Chegg, today launches the Global Student Survey 2023 – the most
comprehensive up-to-date survey this year of the lives, hopes and
concerns of undergraduate students across 15 countries, as they
enter the age of AI.
- 40% of undergraduate students worldwide say they have used
generative AI for their college/university studies. Of those
students, 50% input a question into GenAI tools once a day or
more.
- While students appear to view GenAI as a helpful learning
support tool, they still see room for improvement, with 55% of all
those surveyed calling for the involvement of human expertise in
generating answers. At the same time, of the 40% of undergraduates
who have used GenAI for their studies, 47% are concerned about
receiving incorrect or inaccurate information.
- 66% of students agree that they would rather their
college/university offered the choice of more online learning if it
meant paying lower tuition fees.
- 59% of students worldwide say they have experienced not
sleeping enough, 54% have experienced daily feelings of anxiety,
and nearly half (46%) have suffered academic burnout.
According to a new global study, 40% of undergraduates worldwide
say they have used generative AI (GenAI) for their
college/university studies, with Kenya (63%), Canada (54%), Saudi
Arabia and Spain (both 62%) ranking the highest. The U.K. (19%),
U.S. (20%) and South Korea (23%) ranked last in terms of GenAI
usage. Among students who have used GenAI for their studies, 50%
input a question into GenAI tools once a day or more. However,
while students around the world appear to view GenAI as a helpful
learning support tool, they still see room for improvement, with
55% of all those surveyed calling for the involvement of human
expertise in generating answers. At the same time, nearly half
(47%) of the 40% who say they have used GenAI in their studies are
concerned about receiving incorrect or inaccurate information.
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The survey's new findings, published
today by Chegg.org, the non-profit arm of education technology
company Chegg, are based on in-depth opinion polling of more than
11,800 undergraduate students aged 18-21 years across 15 countries.
(Graphic: Business Wire)
The new findings are among those published today by Chegg.org,
the non-profit arm of education technology company Chegg. They are
based on in-depth opinion polling by Yonder Consulting of more than
11,800 undergraduate students aged 18-21 years across 15 countries
(Australia, Brazil, Canada, India, Indonesia, Kenya, Malaysia,
Mexico, Saudi Arabia, South Africa, South Korea, Spain, Turkey, the
U.K., and the U.S.). Questions in this survey covered students’
views on learning in the age of AI, skills and careers, and their
health, wellbeing and social attitudes. Chegg.org launched its
Global Student Survey in 2021, during COVID lockdowns, and has
conducted a survey every year since. The first survey was published
in February 2021, and the second in April 2022.
“This is our third Chegg.org Global Student Survey, and the most
comprehensive up-to-date survey this year for its breadth of the
number of students surveyed, countries featured, and the range of
topics covered,” said Heather Hatlo Porter, Head of Chegg.org and
Chief Communications Officer of Chegg, Inc. “It provides valuable
insight into undergraduate students’ lives, hopes and concerns as
they enter the age of AI.”
The survey also shows that an overwhelming majority (79%) of
students feel their education is preparing them well for the job
market. However, two-thirds (66%) of students agree that they would
rather their college/university offered the choice of more online
learning if it meant paying lower tuition fees – with this feeling
most pronounced in Canada (80%), Kenya (78%), and the US (75%).
Similarly, 67% of students around the world say that if it was
cheaper, they would prefer their college/university program take a
shorter amount of time to complete, particularly those in Malaysia
and Kenya (both 84%).
“Although students are starting to adopt GenAI to support their
learning, it’s clear they see room for improvement. Students want
GenAI learning tools that provide accurate, reliable study support.
Crucially, according to our survey, the top priority for improving
the technology among all those surveyed worldwide was the
involvement of human expertise. An analysis of our internal
research found that students are mainly using GenAI for writing
tasks, and are not yet fully leveraging the technology for STEM
subjects,” said Hatlo Porter.
About two-thirds (65%) of all students surveyed around the world
say that, in view of the availability of free GenAI tools,
colleges/universities should change the way they assess students.
Among this cohort, a majority (51%) say there should be better
guidance on the acceptable use of GenAI tools in assessments. Half
of all students surveyed (50%) also believe their
university/college should promote the use of GenAI tools for
assessed work. At the same time, 65% would like their curriculum to
include training in AI tools relevant to their future career.
Among the 40% of students around the world who have used GenAI
for their studies, 53% say it helps them learn faster, while 44%
say it frees up more of their time. When asked about how they
mostly use AI, more than half (55%) of those who use GenAI for
their studies do so to understand a concept or subject, while 49%
use it to research projects or assignments. Within the 40% of
students who have used GenAI for their studies, the main emotion
that they feel when using GenAI for their studies is curiosity: 45%
said they mainly felt curious.
“By elevating the voices of students and listening to their
concerns, we can gain profound insights into how to support them.
Crucially, as we enter this new age of AI, we will better
understand how to harness the full potential of this technology,
enabling students to learn how they want, what they want, when they
want, and in their preferred format – which will ultimately help
them on their lifelong learning journey,” added Hatlo Porter. “Our
Global Student Survey also shows that students around the world are
stressed, lack sleep, and have trouble meeting new friends. There
is a pressing need for robust mental health support, so learners
can make the most of their education and face the future with
confidence.”
The survey also uncovered worrying findings on students’ mental
health. A majority (59%) of those surveyed around the world say
they have experienced not sleeping enough, with this problem most
acute in Malaysia (75%). At the same time, 54% of students
worldwide have experienced daily feelings of anxiety – with those
in the US (68%) worst affected. In addition, nearly half (46%) of
students globally have suffered academic burnout, particularly
those in South Korea (70%).
Nevertheless, the survey results show that, more than two years
on from COVID lockdowns in most countries polled, two-thirds (65%)
of students globally say they feel optimistic.
About Chegg.org
Chegg.org is the impact, advocacy, and research arm of Chegg,
Inc: addressing the issues facing the modern student. For more
information, visit www.chegg.org.
About Chegg:
Millions of people all around the world Learn with Chegg. Our
mission is to improve learning and learning outcomes by putting
students first. We support life-long learners starting with their
academic journey and extending into their careers. The Chegg
platform provides products and services to support learners to help
them better understand their academic course materials, and also
provides personal and professional development skills training, to
help them achieve their learning goals. Chegg is a publicly held
company based in Santa Clara, California, and trades on the NYSE
under the symbol CHGG. For more information, visit
www.chegg.com.
About the research:
Chegg.org commissioned polling company Yonder Consulting to
conduct the survey. Yonder Consulting interviewed 11,816
undergraduate students aged 18-21 in 15 countries between 31
July-16 August 2023. The countries included in the research are
Australia, Brazil, Canada, India, Indonesia, Kenya, Malaysia,
Mexico, Saudi Arabia, South Africa, South Korea, Spain, Turkey, the
UK, and the US. Sample sizes ranged from 503 to 1,018 in each
country. Global results represent the combined findings of the 15
countries studied. Yonder Consulting is a member of the British
Polling Council and abides by its rules. For more details go to
www.yonderconsulting.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20231108955570/en/
Tonya B. Hudson, press@chegg.com
Chegg (NYSE:CHGG)
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