Global healthcare management organization
benefit from the flexibility, cost-savings, and quality support
gained by choosing Rimini Support™ for Oracle
Rimini Street, Inc. (Nasdaq: RMNI), a global provider of
end-to-end enterprise software support, products and services, the
leading third-party support provider for Oracle and SAP software,
and a Salesforce and AWS partner, today announced that Pacific
Healthcare Group, the leading sales and marketing services
organization for the Southeast Asian healthcare industry, has
selected Rimini Support™ for Oracle which includes support for
Oracle EBS, Oracle Technology and Oracle Database.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20240515259935/en/
Pacific Healthcare Group Selects Rimini
Street to Extend the Life and Value of its Highly Customized,
On-Premises Oracle Environment (Photo: Business Wire)
Rimini Street's comprehensive, high-quality services enable
Pacific Healthcare Group to gain greater cost and operational
control over its IT roadmap, unlocking funds and resources to
invest in digital innovation projects for competitive advantage and
growth.
Pacific Healthcare Group Pushes Back on Vendor Roadmap to
Migrate to the Cloud
Headquartered in Bangkok, Thailand, Pacific Healthcare Group
manages sales and marketing for pharmaceutical companies, medical
devices, and other consumer healthcare organizations seeking to
expand into Asian markets. Today, the company represents over 50
brands in over 20 countries and connects 600 million patients,
customers, and consumers globally.
For more than a decade, Pacific Healthcare Group has used Oracle
as its core ERP system, running critical operations such as order
management, invoicing, and distribution from their highly
customized, on-premises systems. In recent years, the company has
been under advice by Oracle to transition to the cloud—a move they
felt they did not have a strong business case for. The company was
growing, the systems were stable, and the IT team was busy at work,
focusing on strategic projects to strengthen their business
capabilities.
"We didn't want to slow down the work our development department
was doing for the business to focus on an ERP migration project. We
needed to better understand the value that we'd get from this
migration to Oracle Cloud ERP," said Daniel Lui, CIO, Pacific
Healthcare Group. “Moving to Oracle Cloud wouldn’t be any different
than moving to another ERP system in our opinion, so we wanted to
slow down and evaluate all of our options.”
Pacific Healthcare Group decided staying on-prem, maximizing the
value of their IT investments and reallocating the savings of not
having to engage in costly, resource-consuming migration efforts,
and instead, funding innovation initiatives, would be in their
greatest interest.
Premium Support and Flexibility Gained with Rimini Street
Allows Pacific Healthcare Group to Focus on Growth
After a full analysis of their options and the ROI of each path,
Pacific Healthcare Group launched a thorough vetting process
involving market research, talks with existing clients of Rimini
Street, and connecting with the regional and corporate team members
of Rimini Street. Once the decision to select Rimini Support was
made, Rimini Street’s well-defined onboarding process made getting
started easy. “Both the onboarding and technical team worked with
our teams to provide recommendations and guide us through each step
of the way,” Lui said.
With the move to Rimini Street, Pacific Healthcare Group
benefits from:
- A named, dedicated Primary Support Engineer (PSE) with an
average 20 years of experience, and access to the capabilities of
hundreds of engineering teammates around the world
- Fast response time to address and resolve issues, with
guaranteed 10-minute response time for critical issues
- Support for customizations at the same level as
vendor-delivered code
- Guarantee of an additional 15 years of support from day of
signing
"Our Oracle system is the backend engine that makes the
front-end work. Supporting and securing it is very important to
us," said Lui. "With Rimini Street, we have a partner readily
available to support us and keep our business going. Rimini Street
delivers what they promise so that we can deliver quality and trust
to our clients and end-users."
Today, Pacific Healthcare Group’s strategic partnership with
Rimini Street allows them to invest in talent acquisition and
retention efforts as well as fund digital transformation projects,
all the while enjoying the flexibility and control of being in the
driver’s seat of their IT roadmap.
Learn more about Pacific Healthcare Group’s story of growth in
partnership with Rimini Street here.
Explore the full Rimini Street portfolio of ultra-responsive,
trusted and proven support, managed services, security,
integration, observability, professional services and Rimini ONE™
end-to-end outsourcing solutions for SAP, Oracle and Salesforce
applications to support competitive advantage, profitability and
growth.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is
a global provider of end-to-end enterprise software support,
products and services, the leading third-party support provider for
Oracle and SAP software and a Salesforce and AWS partner. The
Company has operations globally and offers a comprehensive family
of unified solutions to run, manage, support, customize, configure,
connect, protect, monitor, and optimize enterprise application,
database, and technology software, and enables clients to achieve
better business outcomes, significantly reduce costs and reallocate
resources for innovation. To date, over 5,500 Fortune 500, Fortune
Global 100, midmarket, public sector, and other organizations from
a broad range of industries have relied on Rimini Street as their
trusted enterprise software solutions provider. To learn more,
please visit riministreet.com, and connect with Rimini Street on
Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)
Forward-Looking Statements
Certain statements included in this communication are not
historical facts but are forward-looking statements for purposes of
the safe harbor provisions under The Private Securities Litigation
Reform Act of 1995. Forward-looking statements generally are
accompanied by words such as “anticipate,” “believe,” “continue,”
“could,” “currently,” “estimate,” “expect,” “future,” “intend,”
“may,” “might,” “outlook,” “plan,” “possible,” “potential,”
“predict,” “project,” “seem,” “seek,” “should,” “will,” “would” or
other similar words, phrases or expressions. These forward-looking
statements include, but are not limited to, statements regarding
our expectations of future events, future opportunities, global
expansion and other growth initiatives and our investments in such
initiatives. These statements are based on various assumptions and
on the current expectations of management and are not predictions
of actual performance, nor are these statements of historical
facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual
results may differ materially. These risks and uncertainties
include, but are not limited to, adverse developments in and costs
associated with defending pending litigation or any new litigation,
including the disposition of pending motions to appeal and any new
claims; additional expenses to be incurred in order to comply with
injunctions against certain of our business practices and the
impact on future period revenue and costs; changes in the business
environment in which Rimini Street operates, including the impact
of any recessionary economic trends and changes in foreign exchange
rates, as well as general financial, economic, regulatory and
political conditions affecting the industry in which we operate and
the industries in which our clients operate; the evolution of the
enterprise software management and support landscape and our
ability to attract and retain clients and further penetrate our
client base; significant competition in the software support
services industry; customer adoption of our expanded portfolio of
products and services and products and services we expect to
introduce; our ability to sustain or achieve revenue growth or
profitability, manage our cost of revenue and accurately forecast
revenue; estimates of our total addressable market and expectations
of client savings relative to use of other providers; variability
of timing in our sales cycle; risks relating to retention rates,
including our ability to accurately predict retention rates; the
loss of one or more members of our management team; our ability to
attract and retain additional qualified personnel, including sales
personnel, and retain key personnel; challenges of managing growth
profitably; our need and ability to raise additional equity or debt
financing on favorable terms and our ability to generate cash flows
from operations to help fund increased investment in our growth;
risks associated with global operations; our ability to prevent
unauthorized access to our information technology systems and other
cybersecurity threats, protect the confidential information of our
employees and clients and comply with privacy regulations; our
ability to maintain an effective system of internal control over
financial reporting; our ability to maintain, protect and enhance
our brand and intellectual property; changes in laws and
regulations, including changes in tax laws or unfavorable outcomes
of tax positions we take, or a failure by us to establish adequate
tax reserves; the impact of environmental, social and governance
(ESG) matters; our credit facility’s ongoing debt service
obligations and financial and operational covenants on our business
and related interest rate risk, including uncertainty from the
transition to SOFR or other interest rate benchmarks; the
sufficiency of our cash and cash equivalents to meet our liquidity
requirements; the amount and timing of repurchases, if any, under
our stock repurchase program and our ability to enhance stockholder
value through such program; uncertainty as to the long-term value
of Rimini Street’s equity securities; catastrophic events that
disrupt our business or that of our clients; and those discussed
under the heading “Risk Factors” in Rimini Street’s Quarterly
Report on Form 10-Q filed on May 2, 2024, and as updated from time
to time by Rimini Street’s future Annual Reports on Form 10-K,
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and
other filings by Rimini Street with the Securities and Exchange
Commission. In addition, forward-looking statements provide Rimini
Street’s expectations, plans or forecasts of future events and
views as of the date of this communication. Rimini Street
anticipates that subsequent events and developments will cause
Rimini Street’s assessments to change. However, while Rimini Street
may elect to update these forward-looking statements at some point
in the future, Rimini Street specifically disclaims any obligation
to do so, except as required by law. These forward-looking
statements should not be relied upon as representing Rimini
Street’s assessments as of any date subsequent to the date of this
communication.
© 2024 Rimini Street, Inc. All rights reserved. “Rimini Street”
is a registered trademark of Rimini Street, Inc. in the United
States and other countries, and Rimini Street, the Rimini Street
logo, and combinations thereof, and other marks marked by TM are
trademarks of Rimini Street, Inc. All other trademarks remain the
property of their respective owners, and unless otherwise
specified, Rimini Street claims no affiliation, endorsement, or
association with any such trademark holder or other companies
referenced herein.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240515259935/en/
Contact: Janet Ravin VP,
Global Communications Rimini Street, Inc. +1 702 285-3532
pr@riministreet.com
Rimini Street (NASDAQ:RMNI)
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