Companies worldwide adopt multi-layer threat
detection, comprehensive policies to prevent and shut down
intrusions, ISG Provider Lens™ report says
Facing ever more sophisticated cybersecurity threats, a growing
number of enterprises are adopting advanced security systems that
go beyond traditional perimeter defenses, according to a new
research report published today by Information Services Group (ISG)
(Nasdaq: III), a leading global technology research and advisory
firm.
The 2024 ISG Provider Lens™ global Cybersecurity — Solutions and
Services global report finds demand is growing for cutting-edge
security capabilities, especially extended detection and response
(XDR) and security service edge (SSE). Enterprises are adopting
solutions like these as they deepen their reliance on cloud-based
applications, remote work and distributed, interconnected IT
systems.
“Companies modernizing their IT environments often face both new
security threats and bigger security management challenges,” said
Doug Saylors, partner and co-leader of ISG Cybersecurity. “They are
turning to solution providers for more comprehensive security
frameworks.”
XDR and SSE provide more scalable, higher performance security
across expanding and evolving IT landscapes, the report says. XDR
platforms collect and correlate data from multiple security layers,
including endpoints, servers and cloud workloads, for a holistic
view of an organization’s security posture. Using analytics and
automation, they can detect, investigate and respond to threats
anywhere in the enterprise. SSE solutions centralize security
policies and enforce them across all endpoints and applications,
helping companies meet governance and compliance requirements.
Companies are turning to XDR as an array of new features expand
its capabilities, ISG says. Integrated AI and ML algorithms allow
XDR systems to better predict attacks and automate responses,
reducing work for security teams. The platforms are converging with
other solutions, such as security information and event management
(SIEM), to form a unified security architecture. Integration of
external threat intelligence feeds gives enterprises more context
for decision-making.
Companies struggling to secure myriad cloud applications are
adopting SSE for visibility and control, the report says. As
traditional perimeter-based security fails to protect remote cloud
users, SSE ensures secure access to applications from any location
or device and uses AI to personalize security policies based on
user behavior. It can even reveal unapproved cloud applications
that business units or departments have deployed and secure access
to them.
For a growing number of organizations, SSE solutions help to
establish zero-trust security based on continuous verification, ISG
says. For others, they are the foundation of secure access service
edge (SASE) architectures, which integrate network and cloud
security into a single cloud-delivered service.
“Enterprises are becoming more pre-emptive about security,
because cyberattacks can quickly damage corporate reputations,”
said Jan Erik Aase, partner and global leader, ISG Provider Lens
Research. “New, comprehensive security solutions make this
possible.”
The report also explores other global trends around
cybersecurity solutions, including the rising importance of
identity and access management (IAM) and the growing demand for
vendors to offer open standards and pre-built integrations with
existing security tools.
For more insights into enterprise challenges relevant to
cybersecurity solutions, including the shortcomings of VPNs and of
reactive threat detection systems, plus ISG’s advice for addressing
them, see the ISG Provider Lens™ Focal Points briefing here.
The 2024 ISG Provider Lens™ global Cybersecurity — Solutions and
Services global report evaluates the capabilities of 35 providers
across two quadrants: Extended Detection and Response and Security
Service Edge.
The report names Palo Alto Networks as a Leader in both
quadrants. It names Broadcom, Cato Networks, Cisco, CrowdStrike,
Forcepoint, Fortinet, IBM, Microsoft, Netskope, SentinelOne, Trend
Micro, Versa Networks and Zscaler as Leaders in one quadrant
each.
Aase, the head of ISG Provider Lens Research, noted CrowdStrike
was named a Leader in one of the report’s quadrants before the
recent incident involving a failed CrowdStrike software update
impacted global computer systems. He said ISG stands by its
research and rating of CrowdStrike.
“CrowdStrike is one of the largest providers of cybersecurity
solutions in the world. It’s important to note the recent computer
outages were not caused by a cyberattack, but a failed software
update that impacted Microsoft 365 systems,” said Aase. “These
outages, while highly disruptive, underscore the complexity and
interconnectedness of modern ecosystems and the need for ongoing
cyber vigilance.”
In addition to the Leaders mentioned above, Skyhigh Security and
Trellix are named as Rising Stars — companies with a “promising
portfolio” and “high future potential” by ISG’s definition — in one
quadrant each.
In the area of customer experience, Zensar Technologies is named
the global ISG CX Star Performer for 2024 among cybersecurity
providers. Zensar Technologies earned the highest customer
satisfaction scores in ISG's Voice of the Customer survey, part of
the ISG Star of Excellence™ program, the premier quality
recognition for the technology and business services industry.
A customized version of the report is available from IBM.
The 2024 ISG Provider Lens™ global Cybersecurity — Solutions and
Services report is available to subscribers or for one-time
purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Mexico,
Brazil, the U.K., France, Benelux, Germany, Switzerland, the
Nordics, Australia and Singapore/Malaysia, with additional markets
to be added in the future. For more information about ISG Provider
Lens research, please visit this webpage.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including AI and automation, cloud and data analytics; sourcing
advisory; managed governance and risk services; network carrier
services; strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240730252511/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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