The RCF bears interest at a variable rate of LIBOR plus a variable margin dependent on the net debt to EBITDA ratio of the Group. It is secured by fixed and floating charges on certain assets of the Group. The financial covenants of the RCF are based on the interest cover and leverage of the Group. The Group has been in compliance with these covenants since inception of the RCF.

   10     Provisions 
 
                                                                                    Customer redress 
                                                            Cash settled share        and associated 
                                                                based payments                 costs       Total 
                                                                       GBP'000               GBP'000     GBP'000 
Six months ended 30 June 
2012 (Unaudited) 
 
At 1 January 2012                                                          894                14,778      15,672 
 
Charged to the income statement                                              3                 7,495       7,498 
Customer redress and associated costs paid 
 in the period                                                               -               (1,934)     (1,934) 
Loan notes repaid in the period                                          (897)                     -       (897) 
 
At 30 June 2012                                                              -                20,339      20,339 
 
   Six months ended 30 June 
           2011 (Unaudited) 
 
At 1 January 2011                                                        1,719                     -       1,719 
 
Charged to the income statement                                            152                     -         152 
Customer redress and associated costs paid                                   -                     -           - 
in the period 
Loan notes repaid in the period                                          (897)                     -       (897) 
 
At 30 June 2011                                                            974                     -         974 
 
Year ended 31 December 2011 (Audited) 
 
At 1 January 2011                                                        1,719                     -       1,719 
 
Charged to the income statement                                             72                16,892      16,964 
Customer redress and associated costs paid 
 in the period                                                               -               (2,114)     (2,114) 
Loan notes repaid in the period                                          (897)                     -       (897) 
 
At 31 December 2011                                                        894                14,778      15,672 
 
 

Provisions in respect of cash settled share based payments represent loan notes issued by employees to the Group. The loan notes were payable in accordance with certain vesting conditions and have been fully repaid by the balance sheet date.

Provision for customer redress and associated costs comprises anticipated compensation payable to customers through a customer redress exercise, regulatory penalties, and other costs and professional fees associated with the customer redress exercise.

Customer redress and associated costs are expected to be settled within one year of the balance sheet date.

   11   Share capital 

Share capital at 30 June 2012 amounted to GBP17,109,000, having increased from GBP17,106,000 at 31 December 2011. During the period the Company issued 26,191 ordinary shares for cash consideration of GBP5,000 to option holders under its share option schemes.

   12   Reconciliation of operating cash flows 
 
                                6 months ended 30 June 2012   6 months ended 30 June 2011  Year ended 31 December 2011 
                                                    GBP'000                       GBP'000                      GBP'000 
                                                (Unaudited)                   (Unaudited)                    (Audited) 
 
Profit for the period                                 4,448                        15,941                       18,051 
Adjustment for: 
Depreciation and amortisation                         6,001                         5,754                       12,090 
Equity settled share based 
 payment expense                                        253                         1,657                        2,169 
Loss on disposal of property, 
 plant and equipment                                     62                             -                           13 
Share of loss of joint venture                          156                           724                        1,181 
Investment revenues                                   (303)                         (264)                        (423) 
Finance costs                                           915                           638                        1,795 
Income tax expense                                    2,358                         7,147                       10,255 
 
Operating cash flows before 
 movement in working capital                         13,890                        31,597                       45,131 
Increase in inventories                                 (2)                          (13)                         (40) 
Increase in receivables                             (6,393)                       (9,982)                        (770) 
Increase in insurance assets                       (11,591)                       (2,714)                      (3,059) 
Increase / (decrease) in 
 payables                                             2,819                         (662)                          605 
Decrease in insurance 
 liabilities                                          (602)                       (1,703)                      (1,539) 
Increase in provisions                                5,564                            38                       14,850 
 
Cash generated by operations                          3,685                        16,561                       55,178 
 
Exercise of share options                             (897)                       (1,047)                      (1,059) 
Income taxes paid                                   (2,279)                       (4,712)                     (12,572) 
 
Net cash from operating 
 activities                                             509                        10,802                       41,547 
 
   13    Contingent liabilities 

It is possible that other claims or matters may arise against the Group in connection with the FSA's investigations, which could take a number of forms and therefore have a financial effect that cannot presently be estimated. The Directors have considered the probability of such claims or matters crystallising, and as a result do not deem them probable enough to recognise a provision.

   14    Related party transactions 

Ultimate controlling party

The Group is controlled by the Company's majority shareholder, Mr Hamish Ogston.

Transactions with associated undertakings

The Group has undertaken the following transactions with its joint venture entity, Home 3 Assistance Limited ("Home 3"):

 
                               6 months ended 30 June 2012  6 months ended 30 June 2011  Year ended 31 December 2011 
                                                   GBP'000                      GBP'000                      GBP'000 
                                               (Unaudited)                  (Unaudited)                    (Audited) 
 
 Costs rechargeable to Home 3 
  incurred by the Group                                163                          139                          361 
 Balance receivable from Home 
  3                                                  1,945                          450                        1,090 
 
 

Amounts receivable from Home 3 include GBP1,700,000 (H1 2011: GBP500,000) of sub-ordinated loan notes which fall due for repayment in December 2012.

Remuneration of key management personnel

The remuneration of the Directors and Senior Management Team, who are the key management personnel of the Group, is set out below:

 
                                                              6 months ended     6 months ended      Year ended 31 
                                                                30 June 2012       30 June 2011      December 2011 
                                                                     GBP'000            GBP'000            GBP'000 
                                                                 (Unaudited)        (Unaudited)          (Audited) 
 
    Short term employee benefits                                       2,220              1,713              3,436 
    Post employment benefits                                             128                103                231 
    Termination benefits                                                 323                140                142 
    Share based payments                                                  58                879              1,153 
 
                                                                       2,729              2,835              4,962 
 
 
 

DIRECTORS' RESPONSIBILITIES STATEMENT

We confirm that to the best of our knowledge:

a) The condensed financial statements have been prepared in accordance with IAS 34 "Interim Financial Reporting"

b) The Chief Executive Officer's report and operating and financial report together include a fair review of the information required by DTR 4.2.7R (indication of important events during the first six months and description of principal risks and uncertainties for the remaining six months of the year); and

c) The operating and financial report includes a fair review of the information required by DTR 4.2.8R (disclosure of related parties' transactions and changes therein).

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