TIDM10FX TIDM88BX
RNS Number : 5612O
Heathrow
13 June 2022
Strong performance over Jubilee holiday shows regulator the
value of focus on passenger service
-- 5.3m passengers travelled through Heathrow in May, 79% of
2019 levels, in line with our revised forecast.
-- Close coordination and planning with airport partners meant
that passengers got away on their flights from Heathrow over the
busy Jubilee half term. Check-in generally worked well, with more
passengers checking in online and despite May being our busiest
month since March 2020, 90% of passengers were through security in
less than 10 minutes. No more flights were cancelled at short
notice than on any normal day and Border Force performed well.
-- As part of our longstanding ramp up plan, we will reopen
Terminal 4 on 14 June and 30 airlines will move in ahead of the
summer peak. We are increasing our own security, engineering and
services teams, and supporting other employers across the airport
with their recruitment.
-- While we rebuild capacity from the pandemic, resources
remains tight, in line with other airports in the UK and Europe. We
are working closely with airlines and handlers to match supply and
demand. This has made the difference at Heathrow in being able to
get passengers away over Easter and the Jubilee half term and is
now being adopted by other major hubs in Europe.
-- Recent criticism of service levels across the sector
demonstrates that our plan to maintain high levels of passenger
service during the H7 regulatory period is the right one for
consumers, and that the last thing passengers want is a cut price
plan that leads to the cancelled holidays, stress and "hassle" seen
at other airports. We urge the CAA to protect service and
resilience levels, incentivise investment and maintain affordable
private financing, all of which can be achieved for less than the
equivalent of a 2% increase in ticket prices.
Heathrow CEO, John Holland-Kaye said:
"I'm immensely proud of the way my team has worked with airlines
and other partners to ensure passengers got away during the Jubilee
half term. We continue to make good progress with our plans to ramp
up capacity and are working closely with airlines and government to
keep supply and demand in balance as we grow, so that passengers
can travel through Heathrow this summer with confidence. We now
need a regulatory settlement from the CAA that protects service and
resilience levels, incentivises investment and maintains affordable
private financing. Failure to invest risks degrading passenger
experience at a time when it has never been more important for
operations to ramp up smoothly."
Traffic Summary
May 2022
Terminal Passengers Jun
(000s) Jan 2021
to to
May May May
2022 % Change 2022 % Change 2022 % Change
Market
===================== ================== ========= ================= ========= ================ =========
UK 325 224.4 1,288 292.9 2,728 220.0
EU 1,996 674.0 6,893 686.6 13,275 217.0
Non-EU Europe 367 579.7 1,651 604.5 2,954 221.3
Africa 227 320.4 1,090 265.0 1,832 183.3
North America 1,403 1500.6 4,540 1267.8 7,546 721.6
Latin America 138 1385.2 657 1716.0 1,034 572.4
Middle East 528 973.9 2,414 607.5 4,373 290.7
Asia / Pacific 357 466.6 1,548 247.9 2,842 153.3
Total 5,341 691.1 20,081 594.5 36,583 268.8
--------------------- ------------------ --------- ----------------- --------- ---------------- ---------
Air Transport Jun
Movements Jan 2021
to to
May May May
2022 % Change 2022 % Change 2022 % Change
Market
===================== ================== ========= ================= ========= ================ =========
UK 2,766 146.5 10,995 173.8 24,194 144.4
EU 16,297 381.3 59,427 392.8 119,928 140.8
Non-EU Europe 2,979 329.9 13,222 354.7 24,747 152.2
Africa 1,224 121.3 5,714 100.4 10,749 67.4
North America 7,030 178.3 25,348 124.3 48,820 89.9
Latin America 625 334.0 3,107 453.8 5,703 183.3
Middle East 2,154 87.5 9,575 69.6 20,972 51.5
Asia / Pacific 2,044 24.5 10,348 19.8 24,675 17.1
Total 35,119 213.1 137,736 187.1 279,788 101.9
--------------------- ------------------ --------- ----------------- --------- ---------------- ---------
Jun
Jan 2021
to to
Cargo May May May
(Metric Tonnes) 2022 % Change 2022 % Change 2022 % Change
Market
===================== ================== ========= ================= ========= ================ =========
UK 5 -76.2 36 -55.5 175 37.6
EU 8,788 -20.6 45,807 -9.3 116,473 16.7
Non-EU Europe 3,141 -46.3 16,387 -42.2 55,633 -9.4
Africa 7,263 19.0 37,627 6.7 79,964 2.4
North America 45,163 9.1 229,679 23.0 524,714 31.4
Latin America 3,670 113.0 15,965 161.4 33,349 21.7
Middle East 19,833 0.2 90,919 -0.4 228,220 3.8
Asia / Pacific 26,503 -16.0 139,310 -10.5 386,160 10.3
Total 114,364 -2.7 575,732 3.9 1,424,688 15.3
--------------------- ------------------ --------- ----------------- --------- ---------------- ---------
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(END) Dow Jones Newswires
June 13, 2022 02:00 ET (06:00 GMT)
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