Minuteman Press Franchise Owners Rhonda & William Norris Carry Legacy Forward for Two ‘Texas-Sized’ Locations
2024年8月1日 - 10:10PM
Rhonda and William Norris first joined the Minuteman Press
franchise family in November of 2022 when they purchased Minuteman
Press in Austin, Texas. Earlier this year, Rhonda and William were
welcomed into the Minuteman Press International President’s Club
for achieving over $1 million in gross sales for the year ending
2023 with the Austin location. Then, in March of 2024, Rhonda and
William bought their second center in Georgetown, Texas.
With nearly two years under their belts as owners and as the
operators of two well-established locations, Rhonda and William
share their journey to Minuteman Press as well as their insights on
growing two already-successful businesses.
Congrats on joining the President’s Club! What does this
milestone mean to you?
“We are still relatively new to Minuteman Press and feel blessed
that both our Austin and Georgetown locations are doing well and
growing. We are grateful that we can run our Minuteman Press
franchise in a high-quality way that is recognized by MPIHQ and is
consistent with our core values. Reaching this milestone confirms
that both personally and professionally, we are contributing in the
ways we want to in order to be successful.”
What are your top 5 keys to your sales growth
and success?
“Our top 5 keys to our sales growth and success are:
- Valuing the relationships with our customers;
- Ensuring we deliver high-quality products within the agreed
upon timeframes;
- Remaining competitive within our markets;
- Being creative in meeting each client's unique needs;
- Balancing what services we can provide to ensure effective and
efficient delivery of what our customers want.”
What are your high-demand products and key
growth areas?
“Wide format printing has been a growth area over the past two
years. We have been able to combine that with the extra services
that we provide such as finishing and bindery, allowing us to meet
all of our customers’ needs. We differentiate ourselves from our
competitors in the downtown market by providing a very wide range
of products in a timely manner. We also are able to serve clients
that we have continuing business relationships with as well as
those who are in our area for conferences and events.”
How would you best describe your business communities in
Austin and Georgetown?
“The two locations are quite unique. The Austin location
provides services to a very dynamic and demanding Austin business
environment which includes universities and medical providers,
businesses located downtown, and new businesses coming into the
Austin area as well as the dynamic Austin Convention Center.
The Georgetown location was built through developing very strong
relationships within the community including with the City of
Georgetown, Southwestern University, YMCA, churches, and core local
businesses. As Georgetown is one of the fastest growing areas in
the United States, we see many new businesses entering the location
market as well.”
How are you active in these communities?
“In Austin, the community is broader and more unique with our
community engagement supporting organizations in their specialized
needs, including not-for-profits through our creativity in design
and competitive pricing. In Georgetown, we engage with the Chamber
of Commerce to connect with the local community events both in
providing services and in sponsorships.”
What are your career backgrounds? Why did you choose
Minuteman Press?
“We both have accounting degrees from UT Austin with specialized
business experience in public accounting and service organizations.
We are also educators who have experience in the United States and
internationally. We chose Minuteman Press due to the high quality
of the franchise that operates consistent with who we are
professionally and personally. In our research, Minuteman Press was
at the top in terms of being a successful franchise that was
family-oriented and values having a strong relationship with us as
owners.”
What has the support from Minuteman Press been
like for you?
“We were fortunate to purchase two legacy Minuteman Press
locations. Both locations had owners with long-time operations
within the Minuteman system, Austin for 12 years and Georgetown for
18 years. Their franchises were well-developed and the transition
has included thoughtful and engaging support from Minuteman Press
International in order make the necessary changes and continue with
seamless operations. Minuteman Press has provided us with ongoing
local and MPIHQ support and continues to provide support as we
become more mature in our ownership of our two locations.”
What are the biggest rewards of owning your
business?
“We have extensive backgrounds in professional services and as
educators. We value the relationships that we can engage in
and build through owning our own business. We have enjoyed
building strong teams at both of our locations where we can provide
quality services to our customers and our community in a
collaborative environment with our employees, who are invested and
highly engaged.
We have valued the opportunity to operate our franchises through
a clearly defined set of core values that respect people, including
both our employees and our customers. These strong
relationships that we have built within both groups have deepened
our team’s commitment to working together to build and provide
quality services.”
What advice would you give to others?“We
are relatively new franchise owners and we are still learning from
others, including other owners as well as the diverse and highly
qualified individuals at MPIHQ. From our perspective, staying
connected to others in the Minuteman Press franchise system and
embracing the family approach of Minuteman Press will support your
success.”
Rhonda and Will Norris’ Minuteman Press center in Austin
is located at 1221 W 6th Street, Suite B, Austin, TX 78703. For
more information, visit
https://minuteman.com/us/locations/tx/austin20/
Their Minuteman Press center in Georgetown is located at
1904 S Austin Avenue, Georgetown, TX 78626. For more information,
visit
https://minuteman.com/us/locations/tx/georgetown/
Learn more about #1 rated Minuteman Press franchise
opportunities and read Minuteman Press franchise reviews
at
https://minutemanpressfranchise.com
Media Contact:Minuteman Press
InternationalChris Biscuiti, 631-249-1370cbiscuiti@mpihq.com
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/f83611b6-bc76-43ae-ba90-e3c3487afa61