InvoiceCloud's Exceptional Customer Service Recognized in the 2024 American Business Awards® and 2024 Stevie® Awards for Sales & Customer Service
2024年4月26日 - 12:00AM
ビジネスワイヤ(英語)
InvoiceCloud, a leading solution for digital bill payment
services, has received category wins for Customer Service
Department of the Year in the 22nd Annual American Business
Awards®, and Customer Service Department of the Year - Financial
Services - 100 or More Employees in the 18th annual Stevie Awards
for Sales & Customer Service.
InvoiceCloud provides modern digital payment, customer
engagement, and outbound disbursement solutions to more than 3,200
customers across the utility, government, and insurance industries.
The organization is dedicated to servicing customers to drive the
highest levels of adoption and satisfaction, resulting in a 98%
customer retention rate as of April 2024.
“InvoiceCloud has grown into the market-leading solution it is
today because we prioritize what truly matters: product leadership,
leading with a customer-first mindset, and building an unmatched
customer success team,” said InvoiceCloud’s CEO Kevin O’Brien.
“Exceptional customer service starts with having knowledgeable
employees who genuinely care about their customers’ success. I am
thankful to the Stevie Awards and proud of the recognition this
dedicated team deserves.”
“The high scores given to the winning nominations in this year’s
competition are evidence of the high levels of achievement
portrayed in them,” said Stevie Awards president Maggie Miller. “We
join with the judges and all members of the Stevie Awards community
in congratulating and celebrating the winners for their
accomplishments.”
More than 3,700 nominations from organizations of all sizes and
in virtually every industry were considered in the Annual American
Business Awards®, and more than 2,300 nominations were considered
in the 18th annual Stevie Awards for Sales & Customer Service.
Winners for each award were determined by the average scores of
more than 200 professionals worldwide.
For the complete list of 2024 Stevie winners, please visit the
American Business Awards program page here and the Sales &
Customer Service program page here.
About InvoiceCloud
InvoiceCloud provides modern digital payment, customer
engagement, and outbound disbursement solutions. The company
services more than 3,200 customers across the utility, government
and insurance industries and is a leader in the electronic bill
presentment and payment (EBPP) space. InvoiceCloud's SaaS platform
enables continuous enhancements to the customer experience
resulting in higher digital payment, autopay, and paperless
adoption rates. By switching to InvoiceCloud, clients can improve
customer engagement and satisfaction while lowering costs,
accelerating payments, and reducing staff workloads. To learn more,
visit www.InvoiceCloud.com.
About The Stevie® Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Great
Employers, the Stevie Awards for Sales & Customer Service, the
new Stevie Awards for Technology Excellence, and the Stevie Awards
for Women in Business. Stevie Awards competitions receive more than
12,000 entries each year from organizations in more than 70
nations. More than 1,000 professionals around the world participate
in the Stevie Awards judging process each year. Honoring
organizations of all types and sizes and the people behind them,
the Stevies recognize outstanding performances in the workplace
worldwide. Learn more about the Stevie Awards at
http://www.StevieAwards.com.
Supporting sponsors of the 2024 American Business Awards include
Melissa Sones Consulting and SoftPro. Sponsors of the 18th annual
Stevie Awards for Sales & Customer Service include Sales
Partnerships, Inc., Support Services Group, and ValueSelling
Associates, Inc.
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version on businesswire.com: https://www.businesswire.com/news/home/20240425561375/en/
Cathy Corwin Quarter Horse PR invoicecloud@qh-pr.com