STAMFORD, Conn., Nov. 1, 2024
/PRNewswire/ -- Charter Communications, Inc. (along with its
subsidiaries, the "Company" or "Charter"), which operates the
Spectrum brand, today reported financial and operating results for
the three and nine months ended September
30, 2024.
- Third quarter total Internet customers decreased by 110,000. As
of September 30, 2024, Charter served
30.3 million Internet customers.
- Third quarter total mobile lines increased by 545,000. As of
September 30, 2024, Charter served
9.4 million mobile lines.
- As of September 30, 2024, Charter
had a total of 31.7 million customer relationships, excluding
mobile-only relationships.
- Third quarter revenue of $13.8
billion grew by 1.6% year-over-year, driven by residential
mobile service revenue growth of 37.6% and residential Internet
revenue growth of 1.7%.
- Net income attributable to Charter shareholders totaled
$1.3 billion in the third
quarter.
- Third quarter Adjusted EBITDA1 of $5.6 billion grew by 3.6% year-over-year.
- Third quarter capital expenditures totaled $2.6 billion and included $1.1 billion of line extensions.
- Third quarter net cash flows from operating activities totaled
$3.9 billion, in-line with the prior
year period.
- Third quarter free cash flow1 of $1.6 billion increased from $1.1 billion in the prior year, primarily driven
by lower capital expenditures and higher Adjusted EBITDA.
- During the third quarter, Charter purchased 844 thousand shares
of Charter Class A common stock and Charter Communications
Holdings, LLC ("Charter Holdings") common units for $262 million.
"We executed well during the third quarter, building on our
operating strategy and foundational investments," said Chris Winfrey, President and CEO of Charter.
"Now and in the future, we have the best, fully deployed network
uniquely capable of delivering seamless connectivity and
entertainment, everywhere we operate. We have pricing and packaging
that saves customers money with the best products, and a service
capability and investment that has yet to be fully realized as a
competitive advantage."
1.
|
Adjusted EBITDA and
free cash flow are non-GAAP measures defined in the "Use of
Adjusted EBITDA and Free Cash Flow Information" section and are
reconciled to net income attributable to Charter shareholders and
net cash flows from operating activities, respectively, in the
addendum of this news release.
|
Key Operating
Results
|
|
|
|
Approximate as
of
|
|
|
|
|
September 30,
2024 (c)
|
|
September 30,
2023 (c)
|
|
Y/Y
Change
|
Footprint
|
|
|
|
|
|
|
Estimated Passings
(d)
|
|
58,206
|
|
56,582
|
|
2.9 %
|
|
|
|
|
|
|
|
Customer
Relationships (e)
|
|
|
|
|
|
|
Residential
|
|
29,465
|
|
30,012
|
|
(1.8) %
|
Small and Medium
Business ("SMB")
|
|
2,223
|
|
2,224
|
|
— %
|
Total Customer
Relationships
|
|
31,688
|
|
32,236
|
|
(1.7) %
|
|
|
|
|
|
|
|
Residential
|
|
(150)
|
|
3
|
|
(153)
|
SMB
|
|
1
|
|
5
|
|
(4)
|
Total Customer
Relationships Quarterly Net Additions
|
|
(149)
|
|
8
|
|
(157)
|
|
|
|
|
|
|
|
Total Customer
Relationship Penetration of Estimated Passings (f)
|
|
54.4 %
|
|
57.0 %
|
|
(2.6) ppts
|
|
|
|
|
|
|
|
Monthly Residential
Revenue per Residential Customer (g)
|
|
$
121.47
|
|
$
119.28
|
|
1.8 %
|
Monthly SMB Revenue
per SMB Customer (h)
|
|
$
164.38
|
|
$
162.94
|
|
0.9 %
|
|
|
|
|
|
|
|
Residential Customer
Relationships Penetration
|
|
|
|
|
|
|
One Product
Penetration (i)
|
|
47.9 %
|
|
46.5 %
|
|
1.4 ppts
|
Two Product
Penetration (i)
|
|
33.4 %
|
|
33.0 %
|
|
0.4 ppts
|
Three or More Product
Penetration (i)
|
|
18.7 %
|
|
20.5 %
|
|
(1.8) ppts
|
|
|
|
|
|
|
|
% Residential
Non-Video Customer Relationships
|
|
57.8 %
|
|
54.2 %
|
|
3.6 ppts
|
|
|
|
|
|
|
|
Internet
|
|
|
|
|
|
|
Residential
|
|
28,205
|
|
28,606
|
|
(1.4) %
|
SMB
|
|
2,052
|
|
2,043
|
|
0.4 %
|
Total Internet
Customers
|
|
30,257
|
|
30,649
|
|
(1.3) %
|
|
|
|
|
|
|
|
Residential
|
|
(113)
|
|
57
|
|
(170)
|
SMB
|
|
3
|
|
6
|
|
(3)
|
Total Internet
Quarterly Net Additions
|
|
(110)
|
|
63
|
|
(173)
|
|
|
|
|
|
|
|
Video
|
|
|
|
|
|
|
Residential
|
|
12,437
|
|
13,751
|
|
(9.6) %
|
SMB
|
|
578
|
|
628
|
|
(8.0) %
|
Total Video
Customers
|
|
13,015
|
|
14,379
|
|
(9.5) %
|
|
|
|
|
|
|
|
Residential
|
|
(281)
|
|
(320)
|
|
39
|
SMB
|
|
(13)
|
|
(7)
|
|
(6)
|
Total Video
Quarterly Net Additions
|
|
(294)
|
|
(327)
|
|
33
|
|
|
|
|
|
|
|
Voice
|
|
|
|
|
|
|
Residential
|
|
5,895
|
|
6,960
|
|
(15.3) %
|
SMB
|
|
1,263
|
|
1,296
|
|
(2.5) %
|
Total Voice
Customers
|
|
7,158
|
|
8,256
|
|
(13.3) %
|
|
|
|
|
|
|
|
Residential
|
|
(275)
|
|
(288)
|
|
13
|
SMB
|
|
(13)
|
|
2
|
|
(15)
|
Total Voice
Quarterly Net Additions
|
|
(288)
|
|
(286)
|
|
(2)
|
|
|
|
|
|
|
|
Mobile Lines
(j)
|
|
|
|
|
|
|
Residential
|
|
9,057
|
|
6,987
|
|
29.6 %
|
SMB
|
|
297
|
|
233
|
|
27.4 %
|
Total Mobile
Lines
|
|
9,354
|
|
7,220
|
|
29.6 %
|
|
|
|
|
|
|
|
Residential
|
|
526
|
|
577
|
|
(51)
|
SMB
|
|
19
|
|
17
|
|
2
|
Total Mobile
Lines Quarterly Net Additions
|
|
545
|
|
594
|
|
(49)
|
|
|
|
|
|
|
|
Enterprise
(k)
|
|
|
|
|
|
|
Enterprise Primary
Service Units ("PSUs")
|
|
315
|
|
298
|
|
5.7 %
|
Enterprise Quarterly
Net Additions
|
|
3
|
|
4
|
|
(1)
|
|
In thousands, except
per customer and penetration data. See footnotes to unaudited
summary of operating statistics on page 7 of the addendum of this
news release. The footnotes contain important disclosures regarding
the definitions used for these operating statistics. All
percentages are calculated using whole numbers. Minor differences
may exist due to rounding.
|
In September, Spectrum launched a new brand platform, Life
Unlimited, which emphasizes the power of Spectrum's advanced
network and cutting-edge connectivity products and services to
create opportunities and remove barriers to help customers live
their best lives. As part of its new brand platform, Spectrum
launched a new and simplified pricing strategy that better utilizes
its seamless connectivity and entertainment products to offer lower
promotional and persistent bundled pricing to drive growth.
Additionally, Spectrum announced new customer commitments focused
on reliable connectivity, transparency, exceptional service and a
focus on always improving.
Third quarter total Internet customers decreased by
110,000, driven by the end of the FCC's Affordable Connectivity
Program ("ACP") in the second quarter, compared to an increase of
63,000 during the third quarter of 2023. Spectrum
Internet® delivers the fastest Internet
speeds1 in the nation. Spectrum is evolving its
connectivity network to offer symmetrical and multi-gigabit
Internet speeds across its entire footprint and has launched
symmetrical Internet service in eight markets. Unlike competitors,
Spectrum upgrades its network for all households and can do so at a
much lower cost. Spectrum Advanced WiFi, a managed WiFi service
that provides customers an optimized home network while providing
greater control of connected devices with enhanced security and
privacy is available to all Spectrum Internet customers.
Total video customers decreased by 294,000 in the third quarter
of 2024, compared to a decline of 327,000 in the third quarter of
2023. As of September 30, 2024, Charter had 13.0 million total
video customers. Spectrum TV Select video customers will soon
receive up to $80 per month of
programmers' streaming application retail value at no extra cost,
including the ad-supported versions of Max, Disney+, Peacock,
Paramount+, ESPN+, AMC+, Discovery+, BET+, ViX, and Tennis Channel
Plus. This programmer streaming application inclusion is part of
Charter's broader video evolution strategy to provide flexible
packages with enhanced value, whether through full packages with
seamless entertainment, smaller video packages, or a suite of
a-la-carte programmer application options for broadband-only
customers.
During the third quarter of 2024, total wireline voice customers
declined by 288,000, compared to a decline of 286,000 in the third
quarter of 2023. As of September 30, 2024, Charter had 7.2
million total wireline voice customers.
During the third quarter of 2024, Charter added 545,000 total
mobile lines, compared to growth of 594,000 during the third
quarter of 2023. Spectrum Mobile™ is available to all
new and existing Spectrum Internet customers and offers the
fastest overall speeds,2 with plans that include 5G
access, do not require contracts and include taxes and fees in the
price. Spectrum Mobile is central to Charter's converged
network strategy to provide consumers a differentiated connectivity
experience with highly competitive, simple data plans and
pricing.
Charter continues to work with federal, state and local
governments to bring Spectrum Internet to unserved and
underserved communities. During the third quarter of 2024, Charter
activated 114,000 subsidized rural passings. Within Charter's
subsidized rural footprint, total customer relationships increased
by 41,000 in the third quarter of 2024.
1.
|
Based on Broadband
Download Speed nationally in Opensignal USA: Fixed Broadband
Experience Report – National View, May 2024. Based on Opensignal
independent analysis of mean download speed. © 2024 Opensignal
Limited.
|
2.
|
Based on Charter's
analysis of Ookla® Speedtest Intelligence®
data for overall mobile WiFi and Cellular performance for 1Q24 in
Charter's footprint.
|
Third Quarter Financial
Results
|
(in
millions)
|
|
|
Three Months Ended
September 30,
|
|
2024
|
|
2023
|
|
%
Change
|
Revenues:
|
|
|
|
|
|
Internet
|
$ 5,872
|
|
$ 5,776
|
|
1.7 %
|
Video
|
3,735
|
|
4,004
|
|
(6.7) %
|
Voice
|
360
|
|
379
|
|
(5.0) %
|
Mobile
service
|
801
|
|
581
|
|
37.6 %
|
Residential
revenue
|
10,768
|
|
10,740
|
|
0.3 %
|
Small and medium
business
|
1,096
|
|
1,085
|
|
1.0 %
|
Enterprise
|
723
|
|
698
|
|
3.7 %
|
Commercial
revenue
|
1,819
|
|
1,783
|
|
2.0 %
|
Advertising
sales
|
452
|
|
384
|
|
18.1 %
|
Other
|
756
|
|
677
|
|
11.6 %
|
Total
Revenues
|
$
13,795
|
|
$
13,584
|
|
1.6 %
|
|
|
|
|
|
|
Net income attributable
to Charter shareholders
|
$ 1,280
|
|
$ 1,255
|
|
2.0 %
|
Net income attributable
to Charter shareholders margin
|
9.3 %
|
|
9.2 %
|
|
|
|
|
|
|
|
|
Adjusted
EBITDA1
|
$ 5,647
|
|
$ 5,449
|
|
3.6 %
|
Adjusted EBITDA
margin
|
40.9 %
|
|
40.1 %
|
|
|
|
|
|
|
|
|
Capital
Expenditures
|
$ 2,563
|
|
$ 2,961
|
|
(13.5) %
|
|
|
|
|
|
|
Net cash flows from
operating activities
|
$ 3,905
|
|
$ 3,944
|
|
(1.0) %
|
Free cash
flow1
|
$ 1,619
|
|
$ 1,097
|
|
47.6 %
|
|
|
All percentages are
calculated using whole numbers. Minor differences may exist due to
rounding.
|
|
|
1.
|
Adjusted EBITDA and
free cash flow are non-GAAP measures defined in the "Use of
Adjusted EBITDA and Free Cash Flow Information" section and are
reconciled to net income attributable to Charter shareholders and
net cash flows from operating activities, respectively, in the
addendum of this news release.
|
Revenues
Third quarter revenue increased by 1.6% year-over-year to
$13.8 billion, driven by growth in
residential mobile service, residential Internet, advertising and
other revenues, partly offset by lower residential video revenue.
Year-over-year revenue growth was favorably impacted by
$68 million of total customer credits
in the prior year period related to the temporary loss of Disney
programming in September 2023.
Residential revenue totaled $10.8
billion in the third quarter, an increase of 0.3%
year-over-year. Year-over-year revenue growth was favorably
impacted by $63 million of
residential customer credits in the prior year period related to
the temporary loss of Disney programming in September 2023.
Third quarter 2024 monthly residential revenue per
residential customer totaled $121.47,
and increased by 1.8% compared to the prior year period. The growth
was driven by promotional rate step-ups, rate adjustments, the
growth of Spectrum Mobile and $63
million of residential customer credits in the prior year
period related to the temporary loss of Disney programming in
September 2023, partly offset
by a lower mix of video customer relationships and a higher
mix of lower priced video packages within Charter's video customer
base.
Internet revenue grew by 1.7% year-over-year to $5.9 billion, driven by promotional rate step-ups
and rate adjustments, partly offset by lower bundled revenue
allocation and a decline in Internet customers during the last
year.
Video revenue totaled $3.7 billion
in the third quarter, a decrease of 6.7% compared to the prior year
period, driven by a decline in video customers during the last year
and a higher mix of lower priced video packages within Charter's
video customer base, partly offset by promotional rate step-ups,
video rate adjustments that pass through programmer rate increases
and the aforementioned $63 million of
residential customer credits recorded in September 2023.
Voice revenue decreased by 5.0% year-over-year to $360 million, driven by a decline
in wireline voice customers over the last twelve months,
partly offset by voice rate adjustments.
Third quarter mobile service revenue totaled $801 million, an increase of 37.6%
year-over-year, driven by mobile line growth and higher bundled
revenue allocation.
Commercial revenue increased by 2.0% year-over-year to
$1.8 billion, driven by enterprise
and SMB revenue growth of 3.7% and 1.0% year-over-year,
respectively. The year-over-year increase in third quarter 2024 SMB
revenue was driven by higher monthly SMB revenue per SMB customer,
primarily due to rate adjustments. Enterprise revenue excluding
wholesale increased by 5.9% year-over-year, mostly reflecting PSU
growth.
Third quarter advertising sales revenue of $452 million increased by 18.1% compared to the
year-ago quarter, primarily driven by higher political revenue.
Excluding political revenue in both periods, advertising sales
revenue decreased by 6.3% year-over-year due to a more challenged
advertising market, partly offset by higher advanced advertising
revenue.
Other revenue totaled $756 million
in the third quarter, an increase of 11.6% compared to the third
quarter of 2023, primarily driven by higher mobile device
sales.
Operating Costs and Expenses
Third quarter programming costs decreased by $259 million, or 10.0% as compared to the third
quarter of 2023, reflecting fewer video customers and a higher mix
of lower cost packages within Charter's video customer base, partly
offset by contractual programming rate increases and renewals and a
$61 million benefit in the prior year
period related to the temporary loss of Disney programming in
September 2023.
Other costs of revenue increased by $219
million, or 15.8% year-over-year, primarily driven by higher
mobile device sales and mobile service direct costs.
Costs to service customers decreased by $12 million, or 0.5% year-over-year, primarily
due to lower labor costs.
Sales and marketing expenses increased by $40 million, or 4.4% year-over-year, given
Spectrum's continued focus on driving growth and the launch of its
new brand platform, Life Unlimited.
Other expenses increased by $25
million, or 2.3% as compared to the third quarter of
2023.
Net Income Attributable to Charter Shareholders
Net income attributable to Charter shareholders totaled
$1.3 billion in the third quarter of
2024, compared to $1.3 billion in the
third quarter of 2023, with higher Adjusted EBITDA mostly offset by
higher other expenses, net primarily due to non-cash changes in the
value of financial instruments.
Net income per basic common share attributable to Charter
shareholders totaled $8.99 in the
third quarter of 2024 compared to $8.42 during the same period last year. The
increase was primarily the result of the factors described above in
addition to a 4.5% decrease in basic weighted average common shares
outstanding versus the prior year period.
Adjusted EBITDA
Third quarter Adjusted EBITDA of $5.6 billion grew by 3.6% year-over-year,
reflecting growth in revenue and operating expenses of 1.6% and
0.2%, respectively.
Capital Expenditures
Capital expenditures totaled $2.6
billion in the third quarter of 2024, a decrease of
$398 million compared to the third
quarter of 2023, driven by lower spend on CPE and upgrade/rebuild
(primarily network evolution). Line extensions capital expenditures
totaled $1.1 billion in the third
quarter of 2024, driven by Charter's subsidized rural construction
initiative and continued network expansion across residential and
commercial greenfield and market fill-in opportunities.
Charter now expects full year 2024 capital expenditures to total
approximately $11.5 billion, a
decrease from Charter's previous expectation of approximately
$12.0 billion. The decrease primarily
reflects lower expected network evolution and line extension spend
in 2024, partly offset by higher expected rebuild spend related to
plant restoration following recent hurricanes. Charter now expects
full year 2024 network evolution spend of approximately
$1.1 billion versus prior
expectations of approximately $1.6
billion, due to the timing of software certification and
integration. Charter now expects full year 2024 line extensions
spend of approximately $4.3 billion
versus $4.5 billion previously,
reflecting a temporary shift in labor resources for plant
restoration efforts following hurricanes Helene and Milton. The
actual amount of capital expenditures in 2024 will depend on a
number of factors including, but not limited to, the pace of
Charter's network evolution and expansion initiatives, supply chain
timing and growth rates in Charter's residential and commercial
businesses.
Cash Flow and Free Cash Flow
During the third quarter of 2024, net cash flows from operating
activities totaled $3.9 billion,
in-line with the prior year quarter, with higher Adjusted EBITDA
offset by higher cash taxes.
Free cash flow in the third quarter of 2024 totaled $1.6 billion, an increase of $522 million compared to the third quarter of
2023. The year-over-year increase in free cash flow was primarily
driven by lower capital expenditures and a more favorable change in
accrued expenses related to capital expenditures.
Liquidity & Financing
As of September 30, 2024, total principal amount of debt
was $95.1 billion and Charter's
credit facilities provided approximately $5.5 billion of additional liquidity in excess of
Charter's $721 million cash
position.
Share Repurchases
During the three months ended September 30, 2024, Charter
purchased 844 thousand shares of Charter Class A common stock and
Charter Holdings common units for $262
million.
Webcast
Charter will host a webcast on Friday, November 1, 2024 at
8:30 a.m. Eastern Time (ET) related
to the contents of this release.
The webcast can be accessed live via the Company's investor
relations website at ir.charter.com. Participants should go to the
webcast link no later than 10 minutes prior to the start time to
register. The webcast will be archived at ir.charter.com two hours
after completion of the webcast.
Additional Information Available on Website
The information in this press release should be read in
conjunction with the financial statements and footnotes contained
in the Company's Quarterly Report on Form 10-Q for the three and
nine months ended September 30, 2024, which will be posted on
the "Results & SEC Filings" section of the Company's investor
relations website at ir.charter.com, when it is filed with the
Securities and Exchange Commission (the "SEC"). A slide
presentation to accompany the conference call and a trending
schedule containing historical customer and financial data will
also be available in the "Results & SEC Filings" section.
Use of Adjusted EBITDA and Free Cash Flow
Information
The Company uses certain measures that are not defined by U.S.
generally accepted accounting principles ("GAAP") to evaluate
various aspects of its business. Adjusted EBITDA and free cash flow
are non-GAAP financial measures and should be considered in
addition to, not as a substitute for, net income attributable to
Charter shareholders and net cash flows from operating activities
reported in accordance with GAAP. These terms, as defined by
Charter, may not be comparable to similarly titled measures used by
other companies. Adjusted EBITDA and free cash flow are reconciled
to net income attributable to Charter shareholders and net cash
flows from operating activities, respectively, in the Addendum to
this release.
Adjusted EBITDA is defined as net income attributable to Charter
shareholders plus net income attributable to noncontrolling
interest, net interest expense, income taxes, depreciation and
amortization, stock compensation expense, other income (expenses),
net and other operating (income) expenses, net, such as special
charges and (gain) loss on sale or retirement of assets. As such,
it eliminates the significant non-cash depreciation and
amortization expense that results from the capital-intensive nature
of the Company's businesses as well as other non-cash or special
items, and is unaffected by the Company's capital structure or
investment activities. However, this measure is limited in that it
does not reflect the periodic costs of certain capitalized tangible
and intangible assets used in generating revenues and the cash cost
of financing. These costs are evaluated through other financial
measures.
Free cash flow is defined as net cash flows from operating
activities, less capital expenditures and changes in accrued
expenses related to capital expenditures.
Management and Charter's board of directors use Adjusted EBITDA
and free cash flow to assess Charter's performance and its ability
to service its debt, fund operations and make additional
investments with internally generated funds. In addition, Adjusted
EBITDA generally correlates to the leverage ratio calculation under
the Company's credit facilities or outstanding notes to determine
compliance with the covenants contained in the facilities and notes
(all such documents have been previously filed with the SEC). For
the purpose of calculating compliance with leverage covenants, the
Company uses Adjusted EBITDA, as presented, excluding certain
expenses paid by its operating subsidiaries to other Charter
entities. The Company's debt covenants refer to these expenses as
management fees, which were $373
million and $345 million for
the three months ended September 30, 2024 and 2023,
respectively, and $1.1 billion and
$1.1 billion for the nine months
ended September 30, 2024 and 2023, respectively.
About Charter
Charter Communications, Inc. (NASDAQ:CHTR) is a leading
broadband connectivity company and cable operator with services
available to more than 58 million homes and businesses in 41 states
through its Spectrum brand. Over an advanced communications
network, the Company offers a full range of state-of-the-art
residential and business services including Spectrum
Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum
Business® delivers the same suite of broadband products
and services coupled with special features and applications to
enhance productivity, while for larger businesses and government
entities, Spectrum Enterprise® provides highly
customized, fiber-based solutions. Spectrum Reach®
delivers tailored advertising and production for the modern media
landscape. The Company also distributes award-winning news coverage
and sports programming to its customers through Spectrum Networks.
More information about Charter can be found at
corporate.charter.com.
CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING
STATEMENTS
This communication includes forward-looking statements within
the meaning of Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of
1934, as amended, regarding, among other things, our plans,
strategies and prospects, both business and financial.
Although we believe that our plans, intentions and expectations as
reflected in or suggested by these forward-looking statements are
reasonable, we cannot assure you that we will achieve or realize
these plans, intentions or expectations. Forward-looking
statements are inherently subject to risks, uncertainties and
assumptions including, without limitation, the factors described
under "Risk Factors" from time to time in our filings with the
SEC. Many of the forward-looking statements contained in this
communication may be identified by the use of forward-looking words
such as "believe," "expect," "anticipate," "should," "planned,"
"will," "may," "intend," "estimated," "aim," "on track," "target,"
"opportunity," "tentative," "positioning," "designed," "create,"
"predict," "project," "initiatives," "seek," "would," "could,"
"continue," "ongoing," "upside," "increases," "grow," "focused on"
and "potential," among others. Important factors that could
cause actual results to differ materially from the forward-looking
statements we make in this communication are set forth in our
annual report on Form 10-K, and in other reports or documents that
we file from time to time with the SEC, and include, but are not
limited to:
- our ability to sustain and grow revenues and cash flow from
operations by offering Internet, video, voice, mobile, advertising
and other services to residential and commercial customers, to
adequately meet the customer experience demands in our service
areas and to maintain and grow our customer base, particularly in
the face of increasingly aggressive competition, the need for
innovation and the related capital expenditures;
- the impact of competition from other market participants,
including but not limited to incumbent telephone companies, direct
broadcast satellite ("DBS") operators, wireless broadband and
telephone providers, digital subscriber line ("DSL") providers,
fiber to the home providers and providers of video content over
broadband Internet connections;
- general business conditions, unemployment levels and the level
of activity in the housing sector and economic uncertainty or
downturn;
- our ability to obtain programming at reasonable prices or to
raise prices to offset, in whole or in part, the effects of higher
programming costs (including retransmission consents and
distribution requirements);
- our ability to develop and deploy new products and technologies
including consumer services and service platforms;
- any events that disrupt our networks, information systems or
properties and impair our operating activities or our
reputation;
- the effects of governmental regulation on our business
including subsidies to consumers, subsidies and incentives for
competitors, costs, disruptions and possible limitations on
operating flexibility related to, and our ability to comply with,
regulatory conditions applicable to us;
- the ability to hire and retain key personnel;
- our ability to procure necessary services and equipment from
our vendors in a timely manner and at reasonable costs including in
connection with our network evolution and rural construction
initiatives;
- the availability and access, in general, of funds to meet our
debt obligations prior to or when they become due and to fund our
operations and necessary capital expenditures, either through (i)
cash on hand, (ii) free cash flow, or (iii) access to the capital
or credit markets; and
- our ability to comply with all covenants in our indentures and
credit facilities, any violation of which, if not cured in a timely
manner, could trigger a default of our other obligations under
cross-default provisions.
All forward-looking statements attributable to us or any person
acting on our behalf are expressly qualified in their entirety by
this cautionary statement. We are under no duty or obligation
to update any of the forward-looking statements after the date of
this communication.
CHARTER COMMUNICATIONS, INC. AND
SUBSIDIARIES
|
UNAUDITED RECONCILIATION OF NON-GAAP MEASURES TO GAAP
MEASURES
|
(dollars in millions)
|
|
|
Three Months Ended
September 30,
|
|
Nine Months Ended
September 30,
|
|
Last Twelve Months
Ended September 30,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
Net income attributable
to Charter shareholders
|
$
1,280
|
|
$
1,255
|
|
$
3,617
|
|
$
3,499
|
|
$
4,675
|
|
$
4,695
|
Plus: Net income
attributable to noncontrolling interest
|
194
|
|
181
|
|
560
|
|
533
|
|
731
|
|
722
|
Interest expense,
net
|
1,311
|
|
1,306
|
|
3,955
|
|
3,869
|
|
5,274
|
|
5,096
|
Income tax
expense
|
406
|
|
369
|
|
1,279
|
|
1,187
|
|
1,685
|
|
1,606
|
Depreciation and
amortization
|
2,145
|
|
2,130
|
|
6,505
|
|
6,508
|
|
8,693
|
|
8,700
|
Stock compensation
expense
|
146
|
|
164
|
|
513
|
|
540
|
|
665
|
|
650
|
Other, net
|
165
|
|
44
|
|
380
|
|
185
|
|
659
|
|
334
|
Adjusted EBITDA
(a)
|
$
5,647
|
|
$
5,449
|
|
$
16,809
|
|
$
16,321
|
|
$
22,382
|
|
$
21,803
|
|
|
|
|
|
|
|
|
|
|
|
|
Net cash flows from
operating activities
|
$
3,905
|
|
$
3,944
|
|
$
10,970
|
|
$
10,578
|
|
$
14,825
|
|
$
14,365
|
Less: Purchases
of property, plant and equipment
|
(2,563)
|
|
(2,961)
|
|
(8,207)
|
|
(8,259)
|
|
(11,063)
|
|
(11,179)
|
Change in accrued
expenses related to capital
expenditures
|
277
|
|
114
|
|
510
|
|
110
|
|
572
|
|
379
|
Free cash flow
(a)
|
$
1,619
|
|
$
1,097
|
|
$
3,273
|
|
$
2,429
|
|
$
4,334
|
|
$
3,565
|
|
The above schedule is
presented in order to reconcile Adjusted EBITDA and free cash flow,
non-GAAP measures, to the most directly comparable GAAP measures in
accordance with Section 401(b) of the Sarbanes-Oxley
Act.
|
UNAUDITED
ALTERNATIVE PRESENTATION OF ADJUSTED EBITDA
|
(dollars in
millions)
|
|
|
Three Months Ended
September 30,
|
|
Nine Months Ended
September 30,
|
|
2024
|
|
2023
|
|
%
Change
|
|
2024
|
|
2023
|
|
%
Change
|
REVENUES:
|
|
|
|
|
|
|
|
|
|
|
|
Internet
|
$
5,872
|
|
$
5,776
|
|
1.7 %
|
|
$
17,504
|
|
$
17,227
|
|
1.6 %
|
Video
|
3,735
|
|
4,004
|
|
(6.7) %
|
|
11,510
|
|
12,446
|
|
(7.5) %
|
Voice
|
360
|
|
379
|
|
(5.0) %
|
|
1,084
|
|
1,117
|
|
(3.0) %
|
Mobile
service
|
801
|
|
581
|
|
37.6 %
|
|
2,223
|
|
1,617
|
|
37.5 %
|
Residential
revenue
|
10,768
|
|
10,740
|
|
0.3 %
|
|
32,321
|
|
32,407
|
|
(0.3) %
|
Small and medium
business
|
1,096
|
|
1,085
|
|
1.0 %
|
|
3,285
|
|
3,270
|
|
0.4 %
|
Enterprise
|
723
|
|
698
|
|
3.7 %
|
|
2,152
|
|
2,070
|
|
4.0 %
|
Commercial
revenue
|
1,819
|
|
1,783
|
|
2.0 %
|
|
5,437
|
|
5,340
|
|
1.8 %
|
Advertising
sales
|
452
|
|
384
|
|
18.1 %
|
|
1,240
|
|
1,123
|
|
10.5 %
|
Other
|
756
|
|
677
|
|
11.6 %
|
|
2,161
|
|
2,026
|
|
6.6 %
|
Total
Revenues
|
13,795
|
|
13,584
|
|
1.6 %
|
|
41,159
|
|
40,896
|
|
0.6 %
|
|
|
|
|
|
|
|
|
|
|
|
|
COSTS AND
EXPENSES:
|
|
|
|
|
|
|
|
|
|
|
|
Programming
|
2,336
|
|
2,595
|
|
(10.0) %
|
|
7,378
|
|
8,134
|
|
(9.3) %
|
Other costs of
revenue
|
1,604
|
|
1,385
|
|
15.8 %
|
|
4,600
|
|
4,080
|
|
12.8 %
|
Costs to service
customers
|
2,130
|
|
2,142
|
|
(0.5) %
|
|
6,205
|
|
6,306
|
|
(1.6) %
|
Sales and
marketing
|
952
|
|
912
|
|
4.4 %
|
|
2,784
|
|
2,753
|
|
1.1 %
|
Other expense
(b)
|
1,126
|
|
1,101
|
|
2.3 %
|
|
3,383
|
|
3,302
|
|
2.4 %
|
Total operating
costs and expenses (b)
|
8,148
|
|
8,135
|
|
0.2 %
|
|
24,350
|
|
24,575
|
|
(0.9) %
|
|
|
|
|
|
|
|
|
|
|
|
|
Adjusted EBITDA
(a)
|
$
5,647
|
|
$
5,449
|
|
3.6 %
|
|
$
16,809
|
|
$
16,321
|
|
3.0 %
|
|
All percentages are
calculated using whole numbers. Minor differences may exist due to
rounding.
|
|
See footnotes on page
7.
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED CONSOLIDATED STATEMENTS OF
OPERATIONS
|
(dollars in
millions, except per share data)
|
|
|
Three Months
Ended
September 30,
|
|
Nine Months
Ended
September 30,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
REVENUES
|
$
13,795
|
|
$
13,584
|
|
$
41,159
|
|
$
40,896
|
|
|
|
|
|
|
|
|
COSTS AND
EXPENSES:
|
|
|
|
|
|
|
|
Operating costs and
expenses (exclusive of items shown separately below)
|
8,294
|
|
8,299
|
|
24,863
|
|
25,115
|
Depreciation and
amortization
|
2,145
|
|
2,130
|
|
6,505
|
|
6,508
|
Other operating
(income) expenses, net
|
21
|
|
29
|
|
62
|
|
(19)
|
|
10,460
|
|
10,458
|
|
31,430
|
|
31,604
|
Income from
operations
|
3,335
|
|
3,126
|
|
9,729
|
|
9,292
|
|
|
|
|
|
|
|
|
OTHER INCOME
(EXPENSES):
|
|
|
|
|
|
|
|
Interest expense,
net
|
(1,311)
|
|
(1,306)
|
|
(3,955)
|
|
(3,869)
|
Other expenses,
net
|
(144)
|
|
(15)
|
|
(318)
|
|
(204)
|
|
(1,455)
|
|
(1,321)
|
|
(4,273)
|
|
(4,073)
|
Income before income
taxes
|
1,880
|
|
1,805
|
|
5,456
|
|
5,219
|
Income tax
expense
|
(406)
|
|
(369)
|
|
(1,279)
|
|
(1,187)
|
Consolidated net
income
|
1,474
|
|
1,436
|
|
4,177
|
|
4,032
|
Less: Net income
attributable to noncontrolling interests
|
(194)
|
|
(181)
|
|
(560)
|
|
(533)
|
Net income attributable
to Charter shareholders
|
$
1,280
|
|
$
1,255
|
|
$
3,617
|
|
$
3,499
|
|
|
|
|
|
|
|
|
EARNINGS PER COMMON
SHARE ATTRIBUTABLE TO CHARTER
SHAREHOLDERS:
|
|
|
|
|
|
|
|
Basic
|
$
8.99
|
|
$
8.42
|
|
$
25.23
|
|
$
23.30
|
Diluted
|
$
8.82
|
|
$
8.25
|
|
$
24.86
|
|
$
22.94
|
Weighted average
common shares outstanding, basic
|
142,308,740
|
|
149,004,322
|
|
143,379,041
|
|
150,169,275
|
Weighted average
common shares outstanding, diluted
|
145,059,470
|
|
152,019,159
|
|
145,489,370
|
|
152,495,273
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
CONDENSED CONSOLIDATED BALANCE
SHEETS
|
(dollars in
millions)
|
|
|
September
30,
|
|
December
31,
|
|
2024
|
|
2023
|
ASSETS
|
(unaudited)
|
|
|
CURRENT
ASSETS:
|
|
|
|
Cash and cash
equivalents
|
$
721
|
|
$
709
|
Accounts receivable,
net
|
3,067
|
|
2,965
|
Prepaid expenses and
other current assets
|
704
|
|
458
|
Total current
assets
|
4,492
|
|
4,132
|
|
|
|
|
INVESTMENT IN CABLE
PROPERTIES:
|
|
|
|
Property, plant and
equipment, net
|
41,846
|
|
39,520
|
Customer
relationships, net
|
1,148
|
|
1,745
|
Franchises
|
67,455
|
|
67,396
|
Goodwill
|
29,668
|
|
29,668
|
Total investment in
cable properties, net
|
140,117
|
|
138,329
|
|
|
|
|
OTHER NONCURRENT
ASSETS
|
4,762
|
|
4,732
|
|
|
|
|
Total
assets
|
$
149,371
|
|
$
147,193
|
|
|
|
|
LIABILITIES AND
SHAREHOLDERS' EQUITY
|
|
|
|
CURRENT
LIABILITIES:
|
|
|
|
Accounts payable,
accrued and other current liabilities
|
$
11,362
|
|
$
11,214
|
Current portion of
long-term debt
|
1,798
|
|
2,000
|
Total current
liabilities
|
13,160
|
|
13,214
|
|
|
|
|
LONG-TERM
DEBT
|
93,517
|
|
95,777
|
EQUIPMENT INSTALLMENT
PLAN FINANCING FACILITY
|
998
|
|
—
|
DEFERRED INCOME
TAXES
|
18,983
|
|
18,954
|
OTHER LONG-TERM
LIABILITIES
|
4,659
|
|
4,530
|
|
|
|
|
SHAREHOLDERS'
EQUITY:
|
|
|
|
Controlling
interest
|
14,099
|
|
11,086
|
Noncontrolling
interests
|
3,955
|
|
3,632
|
Total shareholders'
equity
|
18,054
|
|
14,718
|
|
|
|
|
Total liabilities and
shareholders' equity
|
$
149,371
|
|
$
147,193
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED CONSOLIDATED STATEMENTS OF
CASH FLOWS
|
(dollars in
millions)
|
|
|
Three Months
Ended
September 30,
|
|
Nine Months
Ended
September 30,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
CASH FLOWS FROM
OPERATING ACTIVITIES:
|
|
|
|
|
|
|
|
Consolidated net
income
|
$
1,474
|
|
$
1,436
|
|
$
4,177
|
|
$
4,032
|
Adjustments to
reconcile consolidated net income to net cash flows from
operating activities:
|
|
|
|
|
|
|
|
Depreciation and amortization
|
2,145
|
|
2,130
|
|
6,505
|
|
6,508
|
Stock
compensation expense
|
146
|
|
164
|
|
513
|
|
540
|
Noncash
interest, net
|
9
|
|
9
|
|
25
|
|
13
|
Deferred
income taxes
|
61
|
|
17
|
|
48
|
|
(46)
|
Other,
net
|
159
|
|
25
|
|
264
|
|
212
|
Changes in operating
assets and liabilities, net of effects from acquisitions
and dispositions:
|
|
|
|
|
|
|
|
Accounts
receivable
|
(66)
|
|
(68)
|
|
(99)
|
|
(11)
|
Prepaid
expenses and other assets
|
(272)
|
|
(173)
|
|
(537)
|
|
(534)
|
Accounts
payable, accrued liabilities and other
|
249
|
|
404
|
|
74
|
|
(136)
|
Net cash
flows from operating activities
|
3,905
|
|
3,944
|
|
10,970
|
|
10,578
|
|
|
|
|
|
|
|
|
CASH FLOWS FROM
INVESTING ACTIVITIES:
|
|
|
|
|
|
|
|
Purchases of property,
plant and equipment
|
(2,563)
|
|
(2,961)
|
|
(8,207)
|
|
(8,259)
|
Change in accrued
expenses related to capital expenditures
|
277
|
|
114
|
|
510
|
|
110
|
Other, net
|
(153)
|
|
(47)
|
|
(378)
|
|
(334)
|
Net cash flows from
investing activities
|
(2,439)
|
|
(2,894)
|
|
(8,075)
|
|
(8,483)
|
|
|
|
|
|
|
|
|
CASH FLOWS FROM
FINANCING ACTIVITIES:
|
|
|
|
|
|
|
|
Borrowings of
long-term debt
|
2,645
|
|
3,543
|
|
17,388
|
|
14,591
|
Borrowings of
equipment installment plan financing facility
|
124
|
|
—
|
|
1,000
|
|
—
|
Repayments of
long-term debt
|
(4,115)
|
|
(3,650)
|
|
(19,899)
|
|
(14,385)
|
Payments for debt
issuance costs
|
—
|
|
—
|
|
(27)
|
|
(18)
|
Purchase of treasury
stock
|
(222)
|
|
(783)
|
|
(1,099)
|
|
(2,021)
|
Proceeds from exercise
of stock options
|
27
|
|
16
|
|
29
|
|
21
|
Purchase of
noncontrolling interest
|
(44)
|
|
(78)
|
|
(185)
|
|
(254)
|
Distributions to
noncontrolling interest
|
(44)
|
|
(35)
|
|
(108)
|
|
(118)
|
Other, net
|
271
|
|
30
|
|
47
|
|
15
|
Net cash flows from
financing activities
|
(1,358)
|
|
(957)
|
|
(2,854)
|
|
(2,169)
|
|
|
|
|
|
|
|
|
NET INCREASE (DECREASE)
IN CASH, CASH EQUIVALENTS AND
RESTRICTED CASH
|
108
|
|
93
|
|
41
|
|
(74)
|
CASH, CASH EQUIVALENTS
AND RESTRICTED CASH, beginning of period
|
642
|
|
478
|
|
709
|
|
645
|
CASH, CASH EQUIVALENTS
AND RESTRICTED CASH, end of period
|
$
750
|
|
$
571
|
|
$
750
|
|
$
571
|
|
|
|
|
|
|
|
|
CASH PAID FOR
INTEREST
|
$
1,214
|
|
$
1,234
|
|
$
3,812
|
|
$
3,666
|
CASH PAID FOR
TAXES
|
$
473
|
|
$
243
|
|
$
1,120
|
|
$
1,149
|
|
As of
September 30, 2024, cash, cash equivalents and restricted cash
includes $29 million of restricted cash included in prepaid
expenses and other current assets in the consolidated balance
sheets.
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED SUMMARY OF
OPERATING STATISTICS
|
(in thousands,
except per customer and penetration data)
|
|
|
|
Approximate as
of
|
|
|
September 30,
2024(c)
|
|
June 30,
2024(c)
|
|
December 31,
2023 (c)
|
|
September 30,
2023(c)
|
Footprint
|
|
|
|
|
|
|
|
|
Estimated Passings
(d)
|
|
58,206
|
|
57,774
|
|
56,986
|
|
56,582
|
|
|
|
|
|
|
|
|
|
Customer
Relationships (e)
|
|
|
|
|
|
|
|
|
Residential
|
|
29,465
|
|
29,615
|
|
29,904
|
|
30,012
|
SMB
|
|
2,223
|
|
2,222
|
|
2,222
|
|
2,224
|
Total Customer
Relationships
|
|
31,688
|
|
31,837
|
|
32,126
|
|
32,236
|
|
|
|
|
|
|
|
|
|
Residential
|
|
(150)
|
|
(182)
|
|
(108)
|
|
3
|
SMB
|
|
1
|
|
3
|
|
(2)
|
|
5
|
Total Customer
Relationships Quarterly Net Additions
|
|
(149)
|
|
(179)
|
|
(110)
|
|
8
|
|
|
|
|
|
|
|
|
|
Total Customer
Relationship Penetration of Estimated Passings
(f)
|
|
54.4 %
|
|
55.1 %
|
|
56.4 %
|
|
57.0 %
|
|
|
|
|
|
|
|
|
|
Monthly Residential
Revenue per Residential Customer (g)
|
|
$
121.47
|
|
$
120.77
|
|
$
119.41
|
|
$
119.28
|
Monthly SMB Revenue
per SMB Customer (h)
|
|
$
164.38
|
|
$
165.28
|
|
$
162.38
|
|
$
162.94
|
|
|
|
|
|
|
|
|
|
Residential Customer
Relationships Penetration
|
|
|
|
|
|
|
|
|
One Product
Penetration (i)
|
|
47.9 %
|
|
47.7 %
|
|
46.7 %
|
|
46.5 %
|
Two Product
Penetration (i)
|
|
33.4 %
|
|
33.2 %
|
|
33.1 %
|
|
33.0 %
|
Three or More Product
Penetration (i)
|
|
18.7 %
|
|
19.2 %
|
|
20.2 %
|
|
20.5 %
|
|
|
|
|
|
|
|
|
|
% Residential
Non-Video Customer Relationships
|
|
57.8 %
|
|
57.1 %
|
|
54.8 %
|
|
54.2 %
|
|
|
|
|
|
|
|
|
|
Internet
|
|
|
|
|
|
|
|
|
Residential
|
|
28,205
|
|
28,318
|
|
28,544
|
|
28,606
|
SMB
|
|
2,052
|
|
2,049
|
|
2,044
|
|
2,043
|
Total Internet
Customers
|
|
30,257
|
|
30,367
|
|
30,588
|
|
30,649
|
|
|
|
|
|
|
|
|
|
Residential
|
|
(113)
|
|
(154)
|
|
(62)
|
|
57
|
SMB
|
|
3
|
|
5
|
|
1
|
|
6
|
Total Internet
Quarterly Net Additions
|
|
(110)
|
|
(149)
|
|
(61)
|
|
63
|
|
|
|
|
|
|
|
|
|
Video
|
|
|
|
|
|
|
|
|
Residential
|
|
12,437
|
|
12,718
|
|
13,503
|
|
13,751
|
SMB
|
|
578
|
|
591
|
|
619
|
|
628
|
Total Video
Customers
|
|
13,015
|
|
13,309
|
|
14,122
|
|
14,379
|
|
|
|
|
|
|
|
|
|
Residential
|
|
(281)
|
|
(393)
|
|
(248)
|
|
(320)
|
SMB
|
|
(13)
|
|
(15)
|
|
(9)
|
|
(7)
|
Total Video
Quarterly Net Additions
|
|
(294)
|
|
(408)
|
|
(257)
|
|
(327)
|
|
|
|
|
|
|
|
|
|
Voice
|
|
|
|
|
|
|
|
|
Residential
|
|
5,895
|
|
6,170
|
|
6,712
|
|
6,960
|
SMB
|
|
1,263
|
|
1,276
|
|
1,293
|
|
1,296
|
Total Voice
Customers
|
|
7,158
|
|
7,446
|
|
8,005
|
|
8,256
|
|
|
|
|
|
|
|
|
|
Residential
|
|
(275)
|
|
(268)
|
|
(248)
|
|
(288)
|
SMB
|
|
(13)
|
|
(12)
|
|
(3)
|
|
2
|
Total Voice
Quarterly Net Additions
|
|
(288)
|
|
(280)
|
|
(251)
|
|
(286)
|
|
|
|
|
|
|
|
|
|
Mobile Lines
(j)
|
|
|
|
|
|
|
|
|
Residential
|
|
9,057
|
|
8,531
|
|
7,519
|
|
6,987
|
SMB
|
|
297
|
|
278
|
|
247
|
|
233
|
Total Mobile
Lines
|
|
9,354
|
|
8,809
|
|
7,766
|
|
7,220
|
|
|
|
|
|
|
|
|
|
Residential
|
|
526
|
|
539
|
|
532
|
|
577
|
SMB
|
|
19
|
|
18
|
|
14
|
|
17
|
Total Mobile
Lines Quarterly Net Additions
|
|
545
|
|
557
|
|
546
|
|
594
|
|
|
|
|
|
|
|
|
|
Enterprise
(k)
|
|
|
|
|
|
|
|
|
Enterprise Primary
Service Units ("PSUs")
|
|
315
|
|
312
|
|
303
|
|
298
|
Enterprise Quarterly
Net Additions
|
|
3
|
|
4
|
|
5
|
|
4
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
UNAUDITED CAPITAL
EXPENDITURES
|
(dollars in
millions)
|
|
|
Three Months
Ended
September 30,
|
|
Nine Months
Ended
September 30,
|
|
2024
|
|
2023
|
|
2024
|
|
2023
|
Customer premise
equipment (l)
|
$
400
|
|
$
659
|
|
$
1,597
|
|
$
1,772
|
Scalable infrastructure
(m)
|
321
|
|
308
|
|
1,011
|
|
1,015
|
Upgrade/rebuild
(n)
|
358
|
|
509
|
|
1,228
|
|
1,190
|
Support capital
(o)
|
403
|
|
420
|
|
1,212
|
|
1,245
|
Capital expenditures,
excluding line extensions
|
1,482
|
|
1,896
|
|
5,048
|
|
5,222
|
|
|
|
|
|
|
|
|
Subsidized rural
construction line extensions
|
577
|
|
498
|
|
1,569
|
|
1,398
|
Other line
extensions
|
504
|
|
567
|
|
1,590
|
|
1,639
|
Total line extensions
(p)
|
1,081
|
|
1,065
|
|
3,159
|
|
3,037
|
Total capital
expenditures
|
$
2,563
|
|
$
2,961
|
|
$
8,207
|
|
$
8,259
|
|
|
|
|
|
|
|
|
Capital expenditures
included in total related to:
|
|
|
|
|
|
|
|
Commercial
services
|
$
346
|
|
$
403
|
|
$
1,103
|
|
$
1,179
|
Subsidized rural
construction initiative (q)
|
$
581
|
|
$
512
|
|
$
1,575
|
|
$
1,444
|
Mobile
|
$
58
|
|
$
76
|
|
$
181
|
|
$
235
|
CHARTER
COMMUNICATIONS, INC. AND SUBSIDIARIES
|
FOOTNOTES
|
|
|
(a)
|
Adjusted EBITDA is
defined as net income attributable to Charter shareholders plus net
income attributable to noncontrolling interest, net interest
expense, income taxes, depreciation and amortization, stock
compensation expense, other (income) expenses, net and other
operating (income) expenses, net such as special charges and (gain)
loss on sale or retirement of assets. As such, it eliminates the
significant non-cash depreciation and amortization expense that
results from the capital-intensive nature of our businesses as well
as other non-cash or special items, and is unaffected by our
capital structure or investment activities. Free cash flow is
defined as net cash flows from operating activities, less capital
expenditures and changes in accrued expenses related to capital
expenditures.
|
(b)
|
Other expense excludes
stock compensation expense. Total operating costs and
expenses excludes stock compensation expense, depreciation and
amortization and other operating (income) expenses, net.
|
(c)
|
We calculate the aging
of customer accounts based on the monthly billing cycle for each
account in accordance with our collection policies. On that
basis, at September 30, 2024, June 30, 2024, December 31, 2023 and
September 30, 3023, customers included approximately 127,300,
79,400, 135,800 and 143,300 customers, respectively, whose accounts
were over 60 days past due, approximately 11,900, 10,000, 54,700
and 53,400 customers, respectively, whose accounts were over 90
days past due and approximately 11,800, 13,500, 286,000 and 261,700
customers, respectively, whose accounts were over 120 days past
due. The decrease in accounts past due is predominately due
to revisions to customer account balances associated with the end
of the Affordable Connectivity Program, including balance
write-offs and conversion to payment plans. Bad debt expense
associated with these past due accounts was predominantly reflected
in our consolidated statements of operations in prior
periods.
|
(d)
|
Passings represent our
estimate of the number of units, such as single family homes,
apartment and condominium units and SMB and enterprise sites passed
by our cable distribution network in the areas where we offer the
service indicated. These estimates are based upon the
information available at this time and are updated for all periods
presented when new information becomes available.
|
(e)
|
Customer relationships
include the number of customers that receive one or more levels of
service, encompassing Internet, video, voice and mobile services,
without regard to which service(s) such customers receive.
Customers who reside in residential multiple dwelling units
("MDUs") and that are billed under bulk contracts are counted based
on the number of billed units within each bulk MDU. Total
customer relationships exclude enterprise and mobile-only customer
relationships.
|
(f)
|
Penetration represents
residential and SMB customers as a percentage of estimated
passings. Penetration excludes mobile-only
customers.
|
(g)
|
Monthly residential
revenue per residential customer is calculated as total residential
quarterly revenue divided by three divided by average residential
customer relationships during the respective quarter and excludes
mobile-only customer relationships.
|
(h)
|
Monthly SMB revenue per
SMB customer is calculated as total SMB quarterly revenue divided
by three divided by average SMB customer relationships during the
respective quarter and excludes mobile-only customer
relationships.
|
(i)
|
One product, two
product and three or more product penetration represents the number
of residential customers that subscribe to one product, two
products or three or more products, respectively, as a percentage
of residential customer relationships, excluding mobile-only
customers.
|
(j)
|
Mobile lines include
phones and tablets which require one of our standard rate plans
(e.g., "Unlimited" or "By the Gig"). Mobile lines exclude
wearables and other devices that do not require standard phone rate
plans.
|
(k)
|
Enterprise PSUs
represents the aggregate number of fiber service offerings counting
each separate service offering at each customer location as an
individual PSU.
|
(l)
|
Customer premise
equipment includes equipment and devices located at the customer's
premise used to deliver our Internet, video and voice services
(e.g., modems, routers and set-top boxes), as well as installation
costs.
|
(m)
|
Scalable infrastructure
includes costs, not related to customer premise equipment or our
network, to secure growth of new customers or provide service
enhancements (e.g., headend equipment).
|
(n)
|
Upgrade/rebuild
includes costs to modify or replace existing fiber/coaxial cable
networks, including our network evolution initiative.
|
(o)
|
Support capital
includes costs associated with the replacement or enhancement of
non-network assets (e.g., back-office systems, non-network
equipment, land and buildings, vehicles, tools and test
equipment).
|
(p)
|
Line extensions include
network costs associated with entering new service areas (e.g.,
fiber/coaxial cable, amplifiers, electronic equipment, make-ready
and design engineering).
|
(q)
|
The subsidized rural
construction initiative subcategory includes projects for which we
are receiving subsidies from federal, state and local governments,
excluding customer premise equipment and installation.
|
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SOURCE Charter Communications, Inc.