Buying consumer goods online is simple. You type in a few key
words, scan your options, compare features and prices and make a
selection. With a few more clicks, you pay for and arrange to have
things delivered. With the help of Ariba, Inc. (Nasdaq: ARBA), the
world’s business commerce network, Computacenter, Europe’s leading
independent provider of IT infrastructure services, is making
business commerce just as easy – and boosting its sales in the
process.
“As a business you can no longer offer a B2B experience. It
needs to be level with a B2C experience,” said Sam Purches,
Principal e-Business Development Consultant, Computacenter. “With
Ariba, we have created a simplified buying process that enables our
customers to quickly find and purchase the goods and services they
need much as they would using Amazon.com or eBay.”
As Europe’s leading independent provider of IT infrastructure
services, Computacenter offers a range of networking and
collaboration solutions, delivering on-site services in nearly 60
countries and supplying IT hardware and software in more than 100
countries. “With increasing frequency, our customers were demanding
greater automation across the purchasing process, and we wanted to
make sure that our website addressed these needs,” Purches
said.
So the company tapped into the Ariba® Network and the online
catalog and eInvoicing solutions delivered on it to create
Computacenter Connect, a consumer-like webshop where its customers
can quickly find and purchase the goods and services they need to
power their operations.
“Our customers are very happy because through the site, they can
drive a standard, automated process for purchasing that delivers
cost savings and fuels compliance,” Purches said.
And Computacenter is happy because since launching the site, it
has seen a significant boost in both productivity and profits. Used
to transact over $160 million in revenue on an annual basis, the
Ariba Network is Computacenter’s largest eCommerce platform and
accounts for about 10 percent of its overall sales.
More than 65 percent of Computacenter’s orders are now made
electronically through Computacenter Connect, freeing up sales
associates to focus on more strategic activities such as customer
satisfaction and retention. On average, these orders are about 12
percent higher than those made offline, driving greater
revenue.
As the majority of Computacenter’s orders are now invoiced
electronically using the eInvoicing solutions delivered via the
Ariba Network, the company has also been able to streamline its
accounts payable process and speed payment cycles.
“The ability to efficiently discover, connect, and collaborate
with customers is paramount to success in today’s fast-paced,
global business environment,” said Jason Kurtz, Vice President,
Ariba Network and Financial Solutions. “As the world’s largest
web-based trading community, Ariba provides innovative selling
organizations like Computacenter with a robust platform through
which they can uncover new business opportunities, streamline order
management and invoicing processes, and accelerate payment with
existing and potential customers in a scalable, cost-effective, and
fully automated way.”
With more than 730,000 participants, the Ariba Network is the
largest transacting network in the world with:
• Over 500,000 global, enabled suppliers
• More than 23 million POs processed annually
• Over 11.5 million invoices processed annually
• $319 billion in total annual spend
• Transactions in 130 countries and 70 currencies
To learn more about the Ariba Network and the value it can
deliver to your organization, visit:
http://www.ariba.com/supplier/suppliernetwork/
About Computacenter:
As Europe’s leading independent provider of IT infrastructure
services, Computacenter offers a range of networking and
collaboration solutions, delivering on-site services in nearly 60
countries and supplying IT hardware and software in more than 100
countries. The company advises customers on their IT strategy,
implements the most appropriate technology from a wide range of
leading vendors, and manages technology infrastructures on its
customers’ behalf, making their businesses sharper at every stage
by removing cost, complexity, and barriers to change.
About Ariba, Inc.
Ariba, Inc. is the world’s business commerce network. Ariba
combines industry-leading cloud-based applications with the world's
largest web-based trading community to help companies discover and
collaborate with a global network of partners. Using the Ariba®
Network, businesses of all sizes can connect to their trading
partners anywhere, at any time from any application or device to
buy, sell and manage their cash more efficiently and effectively
than ever before. Companies around the world use the Ariba Network
to simplify inter-enterprise commerce and enhance the results that
they deliver. Join them at: www.ariba.com
Copyright © 1996 – 2012 Ariba, Inc.
Ariba, the Ariba logo, AribaLIVE, Ariba.com, Ariba.com Network,
Ariba Spend Management. Find it. Get it. Keep it. and PO-Flip are
registered trademarks of Ariba, Inc. Ariba Procure-to-Pay, Ariba
Buyer, Ariba eForms, Ariba PunchOut, Ariba Services Procurement,
Ariba Travel and Expense, Ariba Procure-to-Order, Ariba Procurement
Content, Ariba Sourcing, Ariba Savings and Pipeline Tracking, Ariba
Category Management, Ariba Category Playbooks, Ariba StartSourcing,
Ariba Spend Visibility, Ariba Analysis, Ariba Data Enrichment,
Ariba Contract Management, Ariba Contract Compliance, Ariba
Electronic Signatures, Ariba StartContracts, Ariba Invoice
Management, Ariba Payment Management, Ariba Working Capital
Management, Ariba Settlement, Ariba Supplier Information and
Performance Management, Ariba Supplier Information Management,
Ariba Discovery, Ariba Invoice Automation, Ariba PO Automation,
Ariba Express Content, Ariba Ready, and Ariba LIVE are trademarks
or service marks of Ariba, Inc. All other brand or product names
may be trademarks or registered trademarks of their respective
companies or organizations in the United States and/or other
countries.
Ariba Safe Harbor
Safe Harbor Statement under the Private Securities Litigation
Reform Act 1995: Information and announcements in this release
involve Ariba's expectations, beliefs, hopes, plans, intentions or
strategies regarding the future and are forward-looking statements
that involve risks and uncertainties. All forward-looking
statements included in this release are based upon information
available to Ariba as of the date of the release, and we assume no
obligation to update any such forward-looking statements. These
statements are not guarantees of future performance and actual
results could differ materially from our current expectations.
Factors that could cause or contribute to Ariba's operating and
financial results to differ materially from current expectations
include, but are not limited to: the impact of the credit crises on
Ariba’s results of operations and financial condition; delays in
development or shipment of new versions of Ariba's products and
services; lack of market acceptance of Ariba's existing or future
products or services; inability to continue to develop competitive
new products and services on a timely basis; introduction of new
products or services by major competitors; the impact of any
acquisitions, including difficulties with the integration process
or the realization of benefits of a transaction; the impact of our
disposition, including the potential disruption of our ongoing
business; the ability to attract and retain qualified employees;
long and unpredictable sales cycles and the deferrals of
anticipated orders; declining economic conditions, including the
impact of a recession; inability to control costs; changes in the
company's pricing or compensation policies; significant
fluctuations in our stock price; the outcome of and costs
associated with pending or potential future regulatory or legal
proceedings; the impact of our acquisitions and dispositions,
including the disruption or loss of customer, business partner,
supplier or employee relationships; and the level of costs and
expenses incurred by Ariba as a result of such transactions.
Factors and risks associated with its business, including a number
of the factors and risks described above, are discussed in Ariba's
Form 10-Q filed with the SEC on May 4, 2012.
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