New Relic Named a Leader in 2024 Gartner® Magic Quadrant™ for Observability Platforms for the 12th Consecutive Time
2024年8月15日 - 1:00AM
ビジネスワイヤ(英語)
New Relic named a leader in every Gartner®
Magic Quadrant™ for Observability Platforms report since 2012
New Relic recognized for its ability to execute
and completeness of vision
New Relic, the intelligent observability platform, announced it
has been named a Leader in the 2024 Gartner Magic Quadrant for
Observability Platforms. The report provides an assessment of
observability vendors based on specific evaluation metrics,
including current product capabilities, market understanding and
responsiveness, innovation, and strategy. New Relic is positioned
in the Leaders quadrant for the 12th consecutive time, making New
Relic the only observability company to receive recognition as a
Leader each time since 2012. Recent platform innovations include
log storage and cost optimizations, AI application performance
insights, application security enhancements, and OpenTelemetry
support.
Proliferation of monitoring tools is driving operational
complexities
Businesses are facing growing technological and operational
complexity due to the proliferation of specialized monitoring tools
and distributed applications. This often leads to inefficiencies,
miscommunication, and delayed responses to issues, negatively
impacting customer experiences and revenue. New Relic addresses
these challenges with its unified observability platform, giving
businesses a holistic view of their technology landscape and deep
context for troubleshooting. With New Relic, businesses can
streamline their monitoring processes, quickly identify and address
issues, and make data-driven decisions. This simplifies operations
and enhances the ability to deliver consistent, high-quality
customer experiences and drive innovation.
Innovating ahead of the market with OTel, AI, and DEM
Innovation is at the core of New Relic’s success. In the last
few months, New Relic has maintained its long track record of
innovation by collaborating with NVIDIA to provide New Relic AI
monitoring for applications built with NVIDIA NIM, launching the
first integrated, AI-driven DEM solution and New Relic Pathpoint,
and deepening its support for OpenTelemetry. These innovations
provide businesses of all sizes the latest advancements needed to
optimize the performance and reliability of digital applications.
New Relic is delivering on its mission of making observability
accessible to every business with the industry’s only true
consumption pricing and natural language querying and analytics
powered by its in-platform generative AI assistant, New Relic
AI.
"We are pleased and honored by the consistent recognition of New
Relic as a Leader in observability by Gartner,” said New Relic
Chief Product Officer Manav Khurana. “We feel it is validation
of the value and trust our customers realize from New Relic
including faster innovation, improved customer experience, and
increased productivity.”
Recommended by 90% customers as their platform of
choice:
New Relic is one of the most-rated observability vendors by
customers on the Gartner Peer Insights™ platform. As of August 13,
2024, New Relic received an overall rating of 4.5 stars out of 5.0
based on 1389 verified customers, with 90% willingness to recommend
the platform. A high percentage (63%) of verified reviewers rate
New Relic 5.0 stars for observability. Here is what a few of these
customers said about New Relic:
- Ensures system resilience and up to 100% uptime: “New
Relic has been there for us through the ins and outs of sunsetting
zabbix and the noise that it has brought, and replacing it with a
holistic, data-driven observability and incident management policy,
I cannot speak highly enough of how much they helped us along the
road to a successful implementation, and it's led to quarters at
100% uptime so far!" — Staff Platform Engineer - Healthcare and
Biotech
- Delivers superior customer experiences: “Our
organization's observability journey centered in customer
experience from zero to hero: New Relic as [a] vendor helped our
company to establish true O11y." — Principal Software Engineer -
Travel & Hospitality
- Provides deeper insights via single view of both apps and
infrastructure: “New Relic provides a holistic solution that
goes above just APM monitoring. It provides deep insights into the
health, performance, and behavior of applications and
infrastructure. As a user, I like how much I can get from one tool,
and it reduces dependency on multiple tooling to get reporting and
metrics. The APM feature provides real-time data and insights and
helps us to track down bottlenecks and optimize code with the help
of the granular data provided." — Sr Solution Architect - IT
Services
- Maximizes value with a flexible consumption model: “The
evolution of their pricing model has been noteworthy, transitioning
to a more flexible consumption-style approach, enabling us to pay
for the precise services utilized. The implementation of New Relic
surpassed our initial expectations, streamlining the execution of
our observability project and accelerating our project timeline. A
pivotal factor that significantly enriched our overall experience
was the unwavering dedication and transparency demonstrated by our
New Relic Senior Account Executives. Their tireless efforts in
developing precise cost projections, facilitating conversations
with subject matter experts, championing our cause during contract
negotiations, and consistently maintaining open lines of
communication showcased their commitment to our success.” — Senior
Manager, Infrastructure Engineering - Hardware
To learn more, download a copy of the 2024 Gartner Magic
Quadrant for Observability Platforms and read the blog post.
Gartner Disclosure(s)
Gartner, Magic Quadrant for Observability Platforms, Gregg
Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, August
12, 2024.
GARTNER is a registered trademark and service mark, and MAGIC
QUADRANT and PEER INSIGHTS are trademarks and service marks, of
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About New Relic
After inventing application performance monitoring (APM), New
Relic stands at the forefront of observability with the most
advanced platform for eliminating digital interruptions.
Businesses around the world including adidas Runtastic, American
Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill
run on New Relic to create better digital experiences, optimize
revenue, and lead innovation. www.newrelic.com.
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Elena Keamy New Relic, Inc. PR@newrelic.com