Moveworks Named a Leader in 2024 “Conversational AI For Employee Service” Analyst Evaluation
2024年7月26日 - 12:35AM
ビジネスワイヤ(英語)
Report from independent research firm
recognizes Moveworks’ differentiated vendor-managed mixed-model
language chains, easy configuration, and focus on customer
success
Moveworks, the generative AI copilot for employee support, today
announced it has been named a Leader in The Forrester Wave™:
Conversational AI for Employee Services, Q3 2024 report.
The report evaluated 15 vendors based on 28 distinct criteria,
and Moveworks tied for the top rank in the Strategy category,
receiving the highest possible score (5.0) across 5 of the 6
criteria, including: vision, innovation, roadmap, and pricing
flexibility and transparency. Moveworks also received the highest
score possible in 14 of the 20 criteria within the Current Offering
category.
The report states, “Moveworks is ideal for customers looking for
an easy-to-adopt conversational AI solution for employee services,
while getting access to an extremely capable and complex LLM
chain.” Moveworks customers also noted “the speed at which they
were able to adopt the platform, its ease of use for their end
users, and praised Moveworks’ dedication to customers’
success.”
By putting the power of the most advanced language models at
employees' fingertips, Moveworks makes it easy for them to solve
problems and take action, no matter which language they use or how
they describe an issue. The Moveworks Copilot understands their
intent and puts them on the ideal path to resolution. This advanced
capability leads to more efficient support, increased productivity,
and improved employee satisfaction across the organization.
“Our enterprise copilot empowers 5M employees globally to get
help, search, and automate tasks across application boundaries
every day,” said Bhavin Shah, CEO of Moveworks. “We aim to make
work easier for employees, and act as the bridge to information
locked in systems across their organization. I’m proud of this
recognition from Forrester, and I believe it highlights the
commitment and dedication that our team has to our customers.”
For more information about The Forrester Wave™: Conversational
AI Platforms for Employee Services, Q3 2024 report, visit:
https://bit.ly/3SdJeyp
About Moveworks
Moveworks is the universal AI copilot for search and automation
across all your business applications. We give employees one place
to go to find information and get support while reducing costs for
your business. The Moveworks Copilot is powered by an
industry-leading Reasoning Engine that uses a combination of public
and proprietary language models to understand employee queries,
then build and execute multi-step plans that achieve them. The
world’s most innovative brands like Databricks, Broadcom, Hearst,
and Palo Alto Networks trust Moveworks to eliminate repetitive
support issues, deliver instant knowledge, and empower employees to
work faster across applications.
For more information, visit: Moveworks.com.
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Jessica Shapow, Vice President Email:
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