Pasco County, FL Public Works Improves Citizen Transparency and Work Order Tracking with CentralSquare Enterprise Asset Management
2024年7月17日 - 9:53PM
ビジネスワイヤ(英語)
CentralSquare Technologies, an industry leader in public sector
technology, today announced that Pasco County, FL Department of
Public Works has selected CentralSquare’s Enterprise Asset
Management (EAM) solution to streamline citizen service requests
and work order processes, enhancing the efficiency of the county’s
public administration services. The new solution will enable
citizens to more easily create and track service requests, while
improving the department’s reporting, tracking, and analysis
capabilities for county employees and for mandated Federal
Emergency Management Agency (FEMA) reporting.
Pasco County needed a solution that would improve system
usability, specifically with third-party integrations and CRM
applications for service requests. With CentralSquare’s EAM, Pasco
County can move data and reporting to the cloud to allow for
real-time dashboard updates and analytics and improve connectivity
across departments and services.
“Natural disasters and cyberattacks can happen year-round, and
the resiliency of CentralSquare's EAM ensures we’re always able to
maintain access to reporting and tracking capabilities, which is
invaluable,” says Pasco County Public Works Operations Support
Administrator Gavin Harvey. “Our ability to quickly respond to
service requests such as flooding complaints, road debris removal
and more helps ensure increased community safety and peace of mind
in times of crisis.”
With CentralSquare’s EAM solution, Pasco County will see notable
improvements on multiple fronts. Citizens will experience increased
visibility into service requests, reduced response times and
improved efficiency in addressing road and safety hazards or other
community concerns.
"We’re committed to empowering public works agencies with the
necessary technologies to aid in projects and enhance the safety
and quality of life for residents," said Justin Murphy, Vice
President of Product, CentralSquare Technologies. “We look forward
to our continued work with Pasco County to support public works
operations and citizen services with reliable technology.”
About CentralSquare Technologies:
CentralSquare Technologies is the largest independent public
sector software provider that powers all aspects of managing local
government to build smarter and safer communities. Public sectors
across North America use CentralSquare to enable efficiencies and a
seamless end-to-end integrated experience by using innovative,
cloud-based solutions and automation. CentralSquare’s scalable
technology helps state and local agencies thrive operationally,
even during states of emergency in public safety when every second
counts. Its intuitive enterprise software also includes
user-friendly platforms to support public administration agencies
with finance, asset, compliance, case management and much more to
drive better public experiences.
As the market driver for advancing safety and justice with
innovative technology, CentralSquare serves 3 out of 4 citizens
across North America. The company is headquartered in Lake Mary, FL
and has locations in North Carolina, South Dakota and British
Columbia. More information is available at CentralSquare.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240717286803/en/
Katie O’Brien, RH Strategic on behalf of CentralSquare,
centralsquarepr@rhstrategic.com