Inspiro Wins Multiple Gold Honors from Globee® Awards
2024年7月11日 - 9:46PM
Inspiro, a leading global CX outsourcing company,
is excited to announce that it has won three Gold awards from the
prestigious
Globee® Awards.
Inspiro received a Gold award at the 9th Annual
2024 Globee® Awards for American
Business for Achievement in Digital
Transformation. The company's digital experience (DX)
transformation program focuses on enhancing agent experience,
improving customer interactions, and optimizing operational
efficiency through the implementation of cutting-edge technologies
and strategic partnerships. Inspiro's DX initiatives have yielded
notable improvements across enterprise and client operations, agent
performance, and new-hire training.
Additionally, at the 11th Annual 2024 Globee®
Awards for Customer Excellence, Inspiro was honored with
two Gold awards. The company was recognized for its exceptional
achievements in information security and data privacy, earning
the Achievement in Cybersecurity and Data
Protection accolade. This win underscores Inspiro’s
success in integrating security into its culture and business
strategy, ensuring robust security measures on all
fronts.
Inspiro also secured a Gold award for its Customer
Service and Call Center Training Practice, showcasing the
company’s dedication to enhancing employee experience. This
recognition highlights Inspiro’s award-winning training
program, Simulate by Inspiro, which
integrates AI-related emerging technologies to create dynamic and
adaptive training scenarios. This allows staff to develop
crucial skills and receive customized feedback for continuous
improvement.
Yuji Hamamoto, President and CEO of Inspiro, expressed gratitude
for the recognition, stating, “We are immensely proud and honored
to receive these prestigious awards. They reflect the significant
strides we have made in our digital transformation journey,
enabling us to deliver superior customer and agent
experiences.”
About Inspiro
A global CX outsourcing leader, Inspiro empowers smart, secure,
seamless, scalable, and satisfying customer experience (CX) across
a network of 58,000 BPO and customer champions in 100 strategic
locations. With delivery operations in North and Latin America,
Australia, and the Asia Pacific, Inspiro supports every stage of
the customer lifecycle through next-generation CX solutions
integrating strategy, people, innovation, and analytics.
Inspiro is owned by Altius Link, Inc., a synergistic partnership
between KDDI Corporation and Mitsui & Co., Ltd.
About the Globee AwardsGlobee Awards are
conferred in ten programs and competitions: the Globee® Awards for
American Business, Globee® Awards for Artificial Intelligence,
Globee® Awards for Business, Globee® Awards for Customer
Excellence, Globee® Awards for Cybersecurity, Globee® Awards for
Disruptors, Golden Bridge Awards®, Globee® Awards for Leadership,
Globee® Awards for Technology, and the Globee® Awards for Women In
Business. Learn more about the Globee Awards
at https://globeeawards.com.
Contact:
Raymond BoholanoVice President, Marketing and
Corporate Communications
raymond.boholano@inspiro.com