Parts Town Launches Innovative HVAC Data Plate Scanner
2024年7月9日 - 10:07PM
ビジネスワイヤ(英語)
New visual search functionality within its
mobile app enhances service technician efficiency through optical
character recognition technology
Parts Town, the technology innovator and market-leading
distributor of original equipment manufacturer (OEM) foodservice
parts, HVAC parts and residential appliance parts, today announced
the launch of its first visual search capability, their HVAC Data
Plate Scanner, now available in the Parts Town mobile app. The new
feature allows HVAC technicians to effortlessly identify and
purchase the exact parts they need by simply scanning the data
plate on HVAC equipment.
Traditionally, HVAC technicians have relied on manually
deciphering long model and serial numbers from data plates, a
process that usually comes with errors or delays. Parts Town’s HVAC
Data Plate Scanner utilizes optical character recognition (OCR)
technology to streamline this process.
The scanner allows technicians to quickly and accurately
identify the exact OEM parts needed for HVAC equipment repairs. The
functionality not only saves time but also ensures accuracy, as it
directs users to a landing page that lists all parts associated
with the model, making the service call process more efficient and
effective.
Here's how the HVAC Data Plate Scanner works:
- Scan the data plate: Users can quickly snap a photo or
upload a saved image of the model and serial number on the HVAC
equipment’s data plate.
- Instant part lookup: Once scanned, the Parts Town app
takes you to a dedicated landing page showcasing a comprehensive
list of all relevant OEM parts and manuals for the specific
equipment model.
- Seamless purchasing: Click on any part to be directed to
a purchase page within the Parts Town app, facilitating a smooth
transition from identification to acquisition.
"Technicians are the backbone of our industry," said Jeff
Audette, Senior Vice President of HVAC at Parts Town. “Our mission
at Parts Town is to equip our customers with the tools they need to
work efficiently and effectively. HVAC service technicians are
often battling the clock to diagnose and repair equipment when on
the job. This new functionality will allow them to identify the
right parts quickly using their mobile devices, saving valuable
time on every job and getting things fixed even faster."
“This application will make service technicians’ lives easier
when they are out in the field and need to identify a critical part
for the Trane HVAC equipment that they are servicing,” said
Nathaniel Grove, National Account Manager, Trane Supply. “This
technology will ultimately make life easier for the technician but
in turn will also offer a better, faster, and more reliable service
experience for the end user.”
The HVAC Data Plate Scanner is currently in beta test, allowing
Parts Town to gather valuable customer feedback and continuously
improve the feature. The initial launch supports Trane and YORK
brands, with plans to expand compatibility to encompass a wider
range of manufacturers in the future. This innovation is the first
step in Parts Town’s broader strategy to bring new features across
its digital properties to continue to make finding and buying the
right parts for equipment easier than ever.
For more information about HVAC Data Plate Scanner, please visit
https://www.partstown.com/hvac-scanner.
About Parts Town
Parts Town is the leading, technology innovation-driven
distributor of genuine OEM (original equipment manufacturer)
foodservice, residential appliance and HVAC equipment repair parts.
When there’s a hiccup with any piece of equipment, Parts Town is
ready to jump in and help with the most in-stock parts on the
planet, innovative technology, and an unmatched customer
experience. Customized solutions benefit equipment service
technicians of all kinds, as well as chain and independent
restaurants, schools, health care facilities and hospitality
providers.
By partnering with the top manufacturers of foodservice,
residential appliance and HVAC replacement parts, Parts Town
improves the supply chain, increases sales of genuine OEM parts and
keeps every customer’s business running like clockwork. Parts Town
also partners with equipment and supplies dealers of all sizes to
offer a one-stop-shop through its Parts Town marketplace.
For more information, visit https://www.partstown.com/.
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Nick Lipsitt nick.lipsitt@finnpartners.com 313-687-4971