First ServiceNow telco-focused Ecosystem
Ventures investment will help further digital business
transformation through AI-enabled solutions, enhanced go-to-market
capabilities, and Now Platform skills expansion
ServiceNow (NYSE: NOW), the AI platform for business
transformation, today announced its decision to make a strategic
investment in Prodapt, a leading provider of digital and network
services for the telecom and technology industries. As the first
ServiceNow Ecosystem Ventures investment targeting the telco
industry segment, Prodapt will promote the Now Platform to expand
business transformation and leverage the learnings across clients
through the development of new Telecom & Technology
industry-specific, AI-enabled solutions, enhanced industry and
domain specific go-to-market capabilities, and increased skilling
of certified ServiceNow experts.
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ServiceNow to make strategic growth
investment in leading telecommunications services partner Prodapt
(Graphic: Business Wire)
As enterprises around the world seek game changing pathways to
increase growth and productivity, they are also looking to
eliminate tech debt, consolidate system sprawl, and capitalize on
the considerable opportunity with GenAI, especially in the telco
industry. According to IDC, 73% of global telecom service providers
identified AI investments as their top transformation priority as
they move away from legacy systems to automated platforms.1
Prodapt’s deep industry and functional domain expertise – along
with ServiceNow’s single architecture, single data model, AI-first
platform – will help accelerate the development and adoption of
compelling AI solutions for clients through a new ServiceNow AI
Center of Excellence, beginning with a primary go-to-market focus
in the U.S. and European markets.
“Prodapt’s stellar reputation in the telco space and their
proficiency with ServiceNow are a winning combination for customers
seeking to accelerate their business transformation journeys,” said
David Parsons, senior vice president of Ecosystem Ventures at
ServiceNow. “Given the tremendous demand for ServiceNow expertise
in various industry segments, our Ecosystem Ventures investments
align to our corporate RiseUp objectives, enabling us to accelerate
partners’ capability development to help get customers to value,
faster. Our partnership with Prodapt does just that, by bringing
the transformative power of AI to companies seeking competitive
differentiation and advantage in today’s evolving market.”
“This investment is a strong testimony to Prodapt’s deep
commitment to modernizing the Telecom Industry’s process and
technology stack with an AI-first playbook and a strong focus on
leading the Telco to TechCo transformation journey,” said Manish
Vyas, Executive Director & Board Member, Prodapt. “By combining
Prodapt's deep domain expertise and accelerators with ServiceNow's
leading AI platform, we will co-create & deliver innovative
AI-led next-generation customer experiences and operational
efficiencies.”
To meet its goal of ensuring that more than 85% of its
ServiceNow deployments have Now-certified experts and resources to
drive greater customer value and success, Prodapt aims to increase
its number of certified ServiceNow professionals by 400% in the
next four years, to more than 1,500 full-time employees globally.
Prodapt will embed Rise Up with ServiceNow’s curriculum within
Prodapt University, the company’s initiative to create a
world-leading training and deployment program for technical hires,
giving graduates deep ServiceNow skillsets as well as telco and
technology expertise.
As an established ServiceNow partner since 2022, Prodapt has
already combined its industry offerings with the Now Platform to
launch integrations including the TechCo Toolkit, which helps
Communications Service Providers (CSPs) accelerate service
activation, automate manual work, and use AI capabilities for
business operations. The toolkit is now available in the ServiceNow
Store.
ServiceNow Ecosystem Ventures is investing in Prodapt in support
of the program’s goal to accelerate growth in services partners
focused on targeted c-suite buyer personas, market segments and key
industries. Recent investments include Plat4mation in Germany,
InMorphis and ANSR in India, and Blueship/Japan Systems and AoraNow
in Japan.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move
with the pace of innovation to help customers transform
organizations across every industry while upholding a trustworthy,
human centered approach to deploying our products and services at
scale. Our AI platform for business transformation connects people,
processes, data, and devices to increase productivity and maximize
business outcomes. For more information, visit:
www.servicenow.com.
© 2024 ServiceNow, Inc. All rights reserved. ServiceNow, the
ServiceNow logo, Now, and other ServiceNow marks are trademarks
and/or registered trademarks of ServiceNow, Inc. in the United
States and/or other countries. Other company names, product names,
and logos may be trademarks of the respective companies with which
they are associated.
About Prodapt
Prodapt is the largest and fastest-growing specialized player in
the Connectedness industry, recognized by Gartner as a Large,
Telecom-Native, Regional IT Service Provider across North America,
Europe and Latin America. With its singular focus on the domain,
Prodapt has built deep expertise in the most transformative
technologies that connect our world.
Prodapt is a trusted partner for enterprises across all layers
of the Connectedness vertical. We design, configure, and operate
solutions across their digital landscape, network infrastructure,
and business operations – and craft experiences that delight their
customers.
Today, our clients connect 1.1 billion people and 5.4 billion
devices, and are among the largest telecom, media, and internet
firms in the world. Prodapt works with Google, Amazon, Verizon,
Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen,
Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom,
Deutsche Telekom, Adtran, Samsung, and many more.
A “Great Place To Work® Certified™” company, Prodapt employs
over 6,000 technology and domain experts in 30+ countries across
North America, Latin America, Europe, Africa, and Asia. Prodapt is
part of the 130-year-old business conglomerate The Jhaver Group,
which employs over 30,000 people across 80+ locations globally.
Visit www.prodapt.com for more information. Follow us on
LinkedIn.
1 IDC, 2023 Telecommunications Service Provider Transformation
Plans and Strategies Survey Highlights, Doc# US49352223, May
2023
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version on businesswire.com: https://www.businesswire.com/news/home/20240724964825/en/
ServiceNow Lindsay Capurro 503-551-2655
Press@servicenow.com
Prodapt Sangeetha Mohan Sangeetha.Mohan@prodapt.com
ServiceNow (NYSE:NOW)
過去 株価チャート
から 6 2024 まで 7 2024
ServiceNow (NYSE:NOW)
過去 株価チャート
から 7 2023 まで 7 2024
