EPNY E.Piphany (MM)

Mohan Gyani, Former President and CEO of At&T Wireless Mobility Group, Joins E.piphany Board of Directors SAN MATEO, Calif., Dec. 2 /PRNewswire-FirstCall/ -- E.piphany, Inc. , a full-suite provider of customer relationship management (CRM) solutions, today announced that Mohan Gyani, former president and chief executive officer of AT&T Wireless Mobility Group, has been appointed to E.piphany's board of directors. Mr. Gyani's appointment brings the total number of board members to seven, including Fred Anderson, executive vice president and chief financial officer of Apple Computer, Paul Hazen, chairman of Accel-KKR and former chairman and chief executive officer of Wells Fargo, Bob Joss, dean of the Stanford University Graduate School of Business, Doug Mackenzie, partner at Kleiner Perkins Caufield & Byers, Karen Richardson, chief executive officer of E.piphany, and Roger Siboni, chairman of the board and former chief executive officer of E.piphany. (Photo: http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO ) "Mohan Gyani is one of the most respected veterans of the telecommunications industry," said Ms. Richardson. "His vast knowledge of not only that industry, but of the challenges that all businesses face in communicating and interacting with millions of consumers on a daily basis, fits perfectly with the mission of E.piphany. Our customers face dynamic challenges dealing with rapidly changing market conditions and customer demands. Our challenge as a CRM software provider is to help them meet those challenges. We are very excited to have Mohan on our board to help guide us in those efforts." "In my career, I have tried to lead my businesses into the future by anticipating the needs of our customers, and working to ensure that we were prepared to handle those changing needs," said Mr. Gyani. "At E.piphany, I see a company that has a clear vision for the future of CRM, and a path for executing on that vision, to be a leader for years to come. I am proud to join the company's board of directors at a time when I believe the CRM market is undergoing a major shift in both technology and business vision. E.piphany is delivering a CRM product that shares a vision of customer interaction that I have long held, and I look forward to working with the management team to make that vision a reality." Mohan Gyani is a telecom and wireless industry veteran who currently serves as senior advisor to the chairman and chief executive of AT&T Wireless Group. He was most recently president and chief executive officer of AT&T Wireless Mobility Group, leading the company's domestic voice and data mobility businesses, focusing on completing the expansion of the company's footprint across the U.S. He has played key roles in the $1.6 billion IPO of AirTouch in 1993 and the $10.6 billion IPO of AT&T Wireless in 2000. Following the merger of Vodafone and AirTouch, Mr. Gyani served as the head of Strategy and Corporate Development and as a member of the Board of Directors of Vodafone AirTouch PLC. Prior to the merger, Mr. Gyani was executive vice president and chief financial officer of AirTouch Communications. As executive vice president and chief financial officer of AirTouch, Mr. Gyani was a key leader in the $120 billion merger of AirTouch and Vodafone and the subsequent $70 billion joint venture with Bell Atlantic. Prior to the merger, Mr. Gyani played a major operational and strategic role in the company's growth from its IPO to a $70 billion global company in five years. He serves as a member of the boards of directors of the GSM Association, IDEA Cellular and Keynote Systems, Inc. and was formerly member of the board of directors of CTIA (Cellular Telecommunications and Internet Association). Mr. Gyani was born in India and grew up in several countries before settling in San Francisco in 1970. He earned his B.A. in 1972 in Finance, graduating summa cum laude, and his MBA in 1978 in Finance from San Francisco State University. About E.piphany The E.piphany(R) E.6(TM) CRM software suite enables global organizations to align touchpoints, processes and technologies around the customer. Built on the industry's most advanced, service-oriented architecture, the E.piphany 6.5 software solution creates benefits that cross departments and geographies, and result in rapid, measurable ROI. With the E.piphany 6.5 suite of Marketing, Sales and Service software solutions, every customer interaction is driven by real-time intelligence, enabling businesses to better understand their customers and optimize every interaction from both a revenue generation and customer retention viewpoint. More than 460 companies, including nearly 40 of the Fortune 100, use E.piphany software products to enhance their customers' experiences while, at the same time, realizing the companies' business objectives. With worldwide headquarters in San Mateo, CA, E.piphany serves customers in more than 40 countries worldwide. For more information, visit us at http://www.epiphany.com/. This press release contains forward-looking statements relating to E.piphany's vision, execution and CRM product set. Actual results could differ materially from such forward-looking statements. Factors that could cause actual results to differ materially from the forward-looking statements include the degree of interest in and acceptance of E.piphany's new products, increases in the length of E.piphany's sales cycles, reduced IT spending by customers and potential customers, the introduction of new products and services by competitors and intense competition generally, our ability to hire and retain qualified personnel, and general and industry-specific economic conditions. These factors and others are described in more detail in our public reports filed with the Securities and Exchange Commission, such as those discussed in the "Risk Factors" section included in our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and in our prior press releases. E.piphany assumes no duty to update forward-looking statements. NOTE: E.piphany and the E.piphany logo are registered trademarks and E6 is a trademark of E.piphany, Inc. All other trademarks are the property of their respective owners. http://www.newscom.com/cgi-bin/prnh/20020724/EPNYLOGO http://photoarchive.ap.org/ DATASOURCE: E.piphany, Inc. CONTACT: media, Courtney Zoog of E.piphany, +1-650-356-5863, or ; or Cassie Divine of Access Communications, +1-415-844-6248, or , for E.piphany; or investors, Todd Friedman of E.piphany, +1-650-356-3934, or Web site: http://www.epiphany.com/

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