Go Kinetic App Nears 100,000 Downloads in App Stores, Reinforces Kinetic’s Role in Enhancing Customer Experience
2024年4月23日 - 10:30PM
ビジネスワイヤ(英語)
- Apple Store mobile app surpassed 72,300 positive reviews with
an overall 4.8/5.0 rating
- Google mobile app surpassed 24,600 positive reviews with an
overall 4.5/5.0 rating
- Available through Apple or Google Play Stores, Go Kinetic App
is Kinetic’s user-friendly platform to make payments, receive
support, report outages and more
In a significant achievement underscoring its popularity and
reliability among users, the Go Kinetic app surpassed 72,300
positive reviews with an overall 4.8 sentiment on the Apple Store
and more than 24,600 positive reviews on the Google Play Store.
This milestone is a testament to the app's comprehensive
capabilities that offer Kinetic customers unprecedented control and
convenience in managing their Kinetic internet account and
connected home environments.
The Go Kinetic app is designed with the user's ease and
efficiency in mind, providing a suite of powerful features that
cater to the dynamic needs of today's digital households. With the
free Go Kinetic app download, Kinetic customers are empowered
to:
- View and Pay Bills: Access account details and settle
bills with ease, ensuring customers stay on top of payments without
the hassle of traditional billing methods.
- Enroll in AutoPay and Paperless Billing: Enjoy the
convenience of automatic payments, saving time, paper waste, and
qualify for a monthly credit after enrolling in AutoPay.
- Real-Time Support: Get assistance through chat or
Digital Assistant, ensuring queries and concerns are addressed
promptly.
- Track Outages: Check for outages in the area for faster
response and to get back online with minimal downtime.
- Track and Contact My Tech: Stay informed about
technician details and arrival time, eliminating guesswork and
waiting periods associated with service appointments. Once
installation is complete, customers are able to contact their tech
for up to 30 days.
- Wi-Fi Network Management: With just a few clicks,
customers can manage their Wi-Fi network, set up parental controls,
and pause device access to ensure a safe online environment for
their families.
- Order and Support Tracking: Keep tabs on orders and
support requests like rescheduling appointments, providing peace of
mind and up-to-date information on the status of service.
- Special Offers and Alerts: Receive personalized offers,
on-demand alerts, and notifications, keeping informed about the
latest services, updates, and more.
“This achievement reflects our commitment to providing
high-quality, customer-centric solutions that make life easier and
more connected for our users,” said Jennifer Marquez, customer
experience staff manager. “We are proud of this milestone and
grateful to our customers for their trust and support. The Go
Kinetic app is more than just an application; it's your gateway to
a smarter, more connected home.”
In a recent Kinetic ISP review by Forbes Home, the featured Go
Kinetic app was lauded as a component of the provider’s resources
and its popular ratings average 4.8 stars out of 5.0.
For more information about the Go Kinetic app, please visit
Kinetic by Windstream's official website www.gokinetic.com or
download the app directly from the Apple Store or the Google Play
Store for Android users.
About Kinetic
Kinetic, a Windstream company, offers fiber-based broadband to
residential and small business customers in 18 states. The
company’s quality-first approach connects customers to new
opportunities and possibilities by delivering a full suite of
advanced communications services. Kinetic is one of three brands
managed by Windstream. The company also offers managed cloud
communications and security services to mid-to-large enterprises
and government entities across the U.S. as well as customized
wavelength and dark fiber solutions to carriers, content providers
and hyperscalers in the U.S. and Canada. Windstream is a privately
held company headquartered in Little Rock, Ark. Additional
information about Kinetic is available at GoKinetic.com or
windstream.com.
Category: Kinetic
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version on businesswire.com: https://www.businesswire.com/news/home/20240422950906/en/
Victoria Carman, victoria.carman@windstream.com