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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________________________
FORM 10-Q
x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2024
OR
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number 1-4422

ROLLINS, INC.
(Exact name of registrant as specified in its charter)
Delaware51-0068479
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
2170 Piedmont Road, N.E., Atlanta, Georgia
(Address of principal executive offices)
30324
(Zip Code)
(404) 888-2000
(Registrant’s telephone number, including area code)
___________________________________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common StockROLNYSE
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x   No o
Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x   No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large Accelerated FilerxAccelerated filero
Non-accelerated fileroSmaller reporting companyo
Emerging growth companyo
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No x
Rollins, Inc. had 484,313,840 shares of its $1 par value Common Stock outstanding as of July 15, 2024.


ROLLINS, INC. AND SUBSIDIARIES
TABLE OF CONTENTS
Pages
2

ROLLINS, INC. AND SUBSIDIARIES
PART 1 FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
AS OF JUNE 30, 2024 AND DECEMBER 31, 2023
(in thousands except share data)
(unaudited)
June 30,
2024
December 31,
2023
ASSETS
Cash and cash equivalents$106,697 $103,825 
Trade receivables, net of allowance for expected credit losses of $16,100 and $15,797, respectively
205,183 178,214 
Financed receivables, short-term, net of allowance for expected credit losses of $1,971 and $1,874, respectively
39,959 37,025 
Materials and supplies37,925 33,383 
Other current assets84,528 54,192 
Total current assets474,292 406,639 
Equipment and property, net of accumulated depreciation of $372,839 and $360,421, respectively
129,115 126,661 
Goodwill1,116,215 1,070,310 
Customer contracts, net 386,211 386,152 
Trademarks & tradenames, net151,334 151,368 
Other intangible assets, net 8,434 8,214 
Operating lease right-of-use assets371,018 323,390 
Financed receivables, long-term, net of allowance for expected credit losses of $4,436 and $3,728, respectively
85,498 75,909 
Other assets44,385 46,817 
Total assets$2,766,502 $2,595,460 
LIABILITIES
Accounts payable$54,075 $49,200 
Accrued insurance - current49,246 46,807 
Accrued compensation and related liabilities107,606 114,355 
Unearned revenues196,690 172,380 
Operating lease liabilities - current105,905 92,203 
Other current liabilities96,428 101,744 
Total current liabilities609,950 576,689 
Accrued insurance, less current portion57,602 48,060 
Operating lease liabilities, less current portion267,639 233,369 
Long-term debt502,043 490,776 
Other long-term accrued liabilities93,210 90,999 
Total liabilities1,530,444 1,439,893 
Commitments and contingencies (see Note 9)
STOCKHOLDERS’ EQUITY
Preferred stock, without par value; 500,000 shares authorized, zero shares issued
  
Common stock, par value $1 per share; 800,000,000 shares authorized, 484,313,840 and 484,080,014 shares issued and outstanding, respectively
484,314 484,080 
Additional paid in capital137,914 131,840 
Accumulated other comprehensive loss(31,196)(26,755)
Retained earnings645,026 566,402 
Total stockholders’ equity1,236,058 1,155,567 
Total liabilities and stockholders’ equity$2,766,502 $2,595,460 
The accompanying notes are an integral part of these condensed consolidated financial statements.
3

ROLLINS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2024 AND 2023
(in thousands except per share data)
(unaudited)
Three Months Ended
June 30,
Six Months Ended
June 30,
2024202320242023
REVENUES
Customer services$891,920 $820,750 $1,640,269 $1,478,765 
COSTS AND EXPENSES
Cost of services provided (exclusive of depreciation and amortization below)410,285 384,191 775,843 711,033 
Sales, general and administrative271,547 255,331 494,604 451,762 
Depreciation and amortization27,711 26,439 55,021 48,941 
Total operating expenses709,543 665,961 1,325,468 1,211,736 
OPERATING INCOME182,377 154,789 314,801 267,029 
Interest expense, net7,775 4,785 15,500 5,250 
Other income, net(412)(1,019)(351)(5,733)
CONSOLIDATED INCOME BEFORE INCOME TAXES175,014 151,023 299,652 267,512 
PROVISION FOR INCOME TAXES45,617 40,880 75,861 69,135 
NET INCOME$129,397 $110,143 $223,791 $198,377 
NET INCOME PER SHARE - BASIC AND DILUTED$0.27 $0.22 $0.46 $0.40 
Weighted average shares outstanding – basic484,244492,700484,187492,593
Weighted average shares outstanding – diluted484,419492,891484,356492,764
DIVIDENDS PAID PER SHARE$0.15 $0.13 $0.30 $0.26 
The accompanying notes are an integral part of these condensed consolidated financial statements.
4

ROLLINS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2024 AND 2023
(in thousands)
(unaudited)
Three Months Ending
June 30,
Six Months Ended
June 30,
2024202320242023
NET INCOME$129,397 $110,143 $223,791 $198,377 
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustments1,306 2,362 (4,468)2,459 
Unrealized (loss) gain on available for sale securities(30)(110)27 52 
Other comprehensive (loss) income, net of tax1,276 2,252 (4,441)2,511 
Comprehensive income$130,673 $112,395 $219,350 $200,888 
The accompanying notes are an integral part of these condensed consolidated financial statements.
5

ROLLINS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
FOR THE THREE MONTHS ENDED JUNE 30, 2024 AND 2023
(in thousands)
(unaudited)
Common StockPaid-in-
Capital
Accumulated Other
Comprehensive
Income / (Loss)
Retained
Earnings
Total
SharesAmount
Balance at March 31, 2024484,230$484,230 $127,531 $(32,472)$588,207 $1,167,496 
Net Income— — — 129,397 129,397 
Other comprehensive income / (loss), net of tax:
Foreign currency translation adjustments— — 1,306 — 1,306 
Unrealized (losses) on available for sale securities— — (30)— (30)
Cash dividends— — — (72,578)(72,578)
Stock compensation9797 10,589 — — 10,686 
Shares withheld for payment of employee taxes(13)(13)(206)— — (219)
Balance at June 30, 2024484,314$484,314 $137,914 $(31,196)$645,026 $1,236,058 
Common StockPaid-in-
Capital
Accumulated Other
Comprehensive
Income / (Loss)
Retained
Earnings
Total
SharesAmount
Balance at March 31, 2023492,787$492,787 $115,018 $(31,303)$711,250 $1,287,752 
Net Income— — — 110,143 110,143 
Other comprehensive income / (loss), net of tax:
Foreign currency translation adjustments— — 2,362 — 2,362 
Unrealized (losses) on available for sale securities— — (110)— (110)
Cash dividends— — — (63,943)(63,943)
Stock compensation42 42 6,342 — — 6,384 
Shares withheld for payment of employee taxes(8)(8)(355)— — (363)
Balance at June 30, 2023492,821$492,821 $121,005 $(29,051)$757,450 $1,342,225 
The accompanying notes are an integral part of these condensed consolidated financial statements.
6

ROLLINS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
FOR THE SIX MONTHS ENDED JUNE 30, 2024 AND 2023
(in thousands)
(unaudited)
Common StockPaid-in-
Capital
Accumulated Other
Comprehensive
Income / (Loss)
Retained
Earnings
Total
SharesAmount
Balance at December 31, 2023484,080$484,080 $131,840 $(26,755)$566,402 $1,155,567 
Net income— — — — 223,791 223,791 
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustments(4,468)(4,468)
Unrealized gains on available for sale securities2727 
Cash dividends(145,167)(145,167)
Stock compensation51151117,35617,867 
Shares withheld for payment of employee taxes(277)(277)(11,282)(11,559)
Balance at June 30, 2024484,314$484,314 $137,914 $(31,196)$645,026 $1,236,058 
Common StockPaid-in-
Capital
Accumulated Other
Comprehensive
Income / (Loss)
Retained
Earnings
Total
SharesAmount
Balance at December 31, 2022492,448$492,448 $119,242 $(31,562)$687,069 $1,267,197 
Net income— — — 198,377 198,377 
Other comprehensive income, net of tax:
Foreign currency translation adjustments— — 2,459 — 2,459 
Unrealized gains on available for sale securities— — 52 — 52 
Cash dividends— — — (127,996)(127,996)
Stock compensation64364311,688 — — 12,331 
Shares withheld for payment of employee taxes(270)(270)(9,925)— — (10,195)
Balance at June 30, 2023492,821$492,821 $121,005 $(29,051)$757,450 $1,342,225 
The accompanying notes are an integral part of these condensed consolidated financial statements.
7

ROLLINS, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE SIX MONTHS ENDED JUNE 30, 2024 AND 2023
(in thousands)
(unaudited)
Six Months Ended
June 30,
20242023
OPERATING ACTIVITIES
Net income$223,791 $198,377 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization55,021 48,941 
Stock-based compensation expense15,560 12,331 
Provision for expected credit losses15,137 9,946 
Gain on sale of assets, net(781)(5,734)
Provision for deferred income taxes 144 
Changes in operating assets and liabilities:
Trade accounts receivable(39,904)(28,425)
Financing receivables(12,523)(13,000)
Materials and supplies(4,142)(2,233)
Other current assets(30,775)(28,513)
Accounts payable and accrued expenses15,289 34,055 
Unearned revenue24,304 18,047 
Other long-term assets and liabilities11,571 4,250 
Net cash provided by operating activities272,548 248,186 
INVESTING ACTIVITIES
Acquisitions, net of cash acquired(81,654)(327,892)
Capital expenditures(15,867)(14,411)
Proceeds from sale of assets2,313 10,186 
Other investing activities, net1,587 495 
Net cash used in investing activities(93,621)(331,622)
FINANCING ACTIVITIES
Payment of contingent consideration(30,289)(4,350)
Borrowings under revolving commitment271,000 585,000 
Repayments of term loan (55,000)
Repayments of revolving commitment(260,000)(245,000)
Payment of dividends(145,167)(127,996)
Cash paid for common stock purchased(11,559)(11,808)
Other financing activities, net2,129 (651)
Net cash (used in) provided by financing activities(173,886)140,195 
Effect of exchange rate changes on cash(2,169)2,642 
Net increase in cash and cash equivalents2,872 59,401 
Cash and cash equivalents at beginning of period103,825 95,346 
Cash and cash equivalents at end of period$106,697 $154,747 
Supplemental disclosure of cash flow information:
Cash paid for interest$17,558 $4,197 
Cash paid for income taxes, net$93,272 $84,583 
Non-cash additions to operating lease right-of-use assets$103,235 $55,353 
    
The accompanying notes are an integral part of these condensed consolidated financial statements.
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ROLLINS, INC. AND SUBSIDIARIES

NOTE 1.    BASIS OF PREPARATION
Basis of Preparation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America, or U.S. GAAP, the instructions to Form 10-Q and applicable sections of Securities and Exchange Commission ("SEC") regulation S-X, and therefore do not include all information and footnotes required by U.S. GAAP for complete financial statements. There have been no material changes in the Company’s significant accounting policies or the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (including its subsidiaries unless the context otherwise requires, “Rollins,” “we,” “us,” “our,” or the “Company”) for the year ended December 31, 2023. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2023 Annual Report on Form 10-K.
The Company’s condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of economic trends on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all material adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the continued uncertainty surrounding economic trends. The results of operations for the three and six months ended June 30, 2024 are not necessarily indicative of results for the entire year. The severity, magnitude and duration of certain economic trends continue to be uncertain and are difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to economic trends and may change materially in future periods.
NOTE 2.    RECENT ACCOUNTING PRONOUNCEMENTS
Accounting standards and disclosure rules issued but not yet adopted
In October 2023, the FASB issued Accounting Standards Update ("ASU") 2023-06, “Disclosure Improvements: Codification Amendments in Response to the SEC’s Disclosure Update and Simplification Initiative,” to amend certain disclosure and presentation requirements for a variety of topics within the Accounting Standards Codification ("ASC"). These amendments align the requirements in the ASC to the removal of certain disclosure requirements set out in Regulation S-X and Regulation S-K, announced by the SEC. The effective date for each amended topic in the ASC is either the date on which the SEC’s removal of the related disclosure requirement from Regulation S-X or Regulation S-K becomes effective, or on June 30, 2027, if the SEC has not removed the requirements by that date. Early adoption is prohibited. The Company does not expect that the application of this standard will have a material impact on its disclosures.
In November 2023, the FASB issued ASU 2023-07, "Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures (“ASU 2023-07”), which is intended to improve reportable segment disclosure requirements, primarily through additional and more detailed information about a reportable segment's expenses. The guidance is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The guidance is to be applied retrospectively to all prior periods presented in the financial statements. Upon transition, the segment expense categories and amounts disclosed in the prior periods should be based on the significant segment expense categories identified and disclosed in the period of adoption. The Company is currently evaluating the potential impact of adopting this new guidance on its disclosures.
In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which is intended to enhance the transparency and decision usefulness of income tax disclosures. This amendment modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation and additional information for reconciling items that meet a quantitative threshold, (2) the amount of income taxes paid (net of refunds received) (disaggregated by federal, state, and foreign taxes) as well as individual jurisdictions in which income taxes paid is equal to or greater than 5 percent of total income taxes paid net of refunds, (3) the income or loss from continuing operations before income tax expense or benefit (disaggregated between domestic and foreign) and (4) income tax expense or benefit from continuing operations (disaggregated by federal, state
9

ROLLINS, INC. AND SUBSIDIARIES
and foreign). The guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, while retrospective application is permitted. The Company is currently evaluating the potential impact of adopting this new guidance on its disclosures.
In March 2024, the SEC adopted the final rule under SEC Release No. 33-11275, The Enhancement and Standardization of Climate-Related Disclosures for Investors. This rule will require registrants to disclose certain climate-related information in registration statements and annual reports. On April 4, 2024, the SEC voluntarily stayed the effective date of the final rule pending judicial review of petitions challenging it, which have been consolidated for review by the U.S. District Court of Appeals for the 8th Circuit. Notwithstanding any changes as a result of these challenges, the disclosure requirements will apply to the Company's fiscal year beginning January 1, 2025. The Company is currently evaluating the impact this final rule will have on its financial statement disclosures.
NOTE 3.    ACQUISITIONS
2024 Acquisitions
The Company made 26 acquisitions during the six months ended June 30, 2024. The aggregate preliminary values of major classes of assets acquired and liabilities assumed recorded at the dates of acquisition are included in the reconciliation of the total preliminary consideration as follows (in thousands):
June 30, 2024
Accounts receivable$2,965 
Materials and supplies598 
Other current assets543 
Equipment and property4,450 
Goodwill47,654 
Customer contracts36,227 
Trademarks & tradenames1,108 
Other intangible assets1,307 
Current liabilities(783)
Unearned revenue(103)
Other assets and liabilities, net(1,771)
Assets acquired and liabilities assumed$92,195 
Included in the total consideration of $92.2 million are acquisition holdback liabilities of $10.5 million.
Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. A majority of the recognized goodwill is expected to be deductible for tax purposes. Valuations of certain assets and liabilities, including intangible assets and goodwill, as of the acquisition date have not been finalized at this time and are provisional.
Fox Pest Control Acquisition
On April 1, 2023, the Company acquired 100% of FPC Holdings, LLC (“Fox Pest Control”, or "Fox"). As part of funding the Fox acquisition, on April 3, 2023, the Company borrowed incremental amounts under the Credit Agreement of $305.0 million. The proceeds were used to pay cash consideration at closing.
The Fox acquisition has been accounted for as a business combination. The valuation of the Fox acquisition was performed by a third-party valuation specialist under our management’s supervision. The values of identified assets acquired and liabilities assumed were finalized as of March 31, 2024 and are summarized in the table below (in thousands).
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ROLLINS, INC. AND SUBSIDIARIES
Final Fair Value
Cash$4,560 
Accounts receivable1,542 
Materials and supplies431 
Operating lease right-of-use assets8,689 
Other current assets487 
Goodwill188,176 
Customer contracts118,000 
Trademarks & tradenames38,000 
Current liabilities(5,538)
Unearned revenue(6,144)
Operating lease liabilities(8,689)
Assets acquired and liabilities assumed$339,514 
The Company purchased Fox for $339.5 million. Included in the total consideration are cash payments of $302.8 million made upon closing, contingent consideration valued at $28.0 million that is based on Fox's financial performance in the twelve months following acquisition, and holdback liabilities valued at $8.7 million to be held by the Company to settle indemnity claims and working capital adjustments. The fair value of the contingent consideration was estimated using a Monte Carlo simulation. During the six months ended June 30, 2024, we recognized a charge of $1.0 million related to adjustments to the fair value of contingent consideration resulting from the acquisition of Fox. This charge is reported within sales, general and administrative expenses in our condensed consolidated statement of income.
Acquired customer contracts are estimated to have a remaining useful life of 7 years. The acquired trademarks and tradenames are expected to have an indefinite useful life.
Goodwill from this acquisition represents the excess of the purchase price over the fair value of net assets of the business acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. The recognized goodwill is expected to be deductible for tax purposes.
Pro Forma Financial Information
The following table presents unaudited consolidated pro forma information as if the acquisition of Fox had occurred on January 1, 2022. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.
(in thousands)Three Months Ended June 30, 2023Six Months Ended June 30, 2023
Revenues$820,750 $1,507,673 
Net income109,564 191,999 
The pro forma financial information above adjusts for the effects of material business combination items, including the alignment of accounting policies, the effect of fair value adjustments including the amortization of acquired intangible assets, interest expense related to the incremental borrowings under the Credit Agreement, and income tax effects as if Fox had been part of Rollins since January 1, 2022.
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ROLLINS, INC. AND SUBSIDIARIES
NOTE 4.    REVENUE
Revenue, classified by the major geographic areas in which our customers are located, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
United States$827,839 $763,646 $1,521,699 $1,372,654 
Other countries64,081 57,104 118,570 106,111 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenue from external customers, classified by significant product and service offerings, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Residential revenue$408,414 $384,087 $737,752 $666,844 
Commercial revenue287,770 261,900 545,884 493,607 
Termite completions, bait monitoring, & renewals186,024 166,398 338,084 302,529 
Franchise revenues4,445 4,304 8,406 8,093 
Other revenues5,267 4,061 10,143 7,692 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenues classified by significant product and service offerings for the three and six months ended June 30, 2023 were misstated by an immaterial amount and have been restated from the amounts previously reported to correct the classification of such revenues. There was no impact on our condensed consolidated statements of income, financial position, or cash flows.
The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Unearned revenue recognized in the three months ended June 30, 2024 and 2023 was $63.4 million and $57.8 million, and $125.3 million and $113.3 million in the six months ended June 30, 2024 and 2023, respectively. Changes in unearned revenue were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$222,967 $198,154 $210,059 $187,994 
Deferral of unearned revenue74,369 77,911 149,165 143,537 
Recognition of unearned revenue(63,437)(57,791)(125,325)(113,257)
Ending balance$233,899 $218,274 $233,899 $218,274 
As of June 30, 2024 and December 31, 2023, the Company had long-term unearned revenue of $37.2 million and $37.7 million, respectively, recorded in other long-term accrued liabilities. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2034.
Incremental Costs of Obtaining a Contract with a Customer
Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would not have incurred if the contract had not been obtained, primarily sales commissions. These costs are recorded as an asset and amortized to expense over the life of the contract to the extent such costs are expected to be recovered. As of June 30, 2024, we have $27.9 million of unamortized capitalized costs to obtain a contract, of which $22.7 million is recorded within other current assets and $5.2 million is recorded within other assets on our condensed consolidated statement of financial position. As of December 31, 2023, we had $22.0 million of unamortized capitalized costs to obtain a contract, of
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ROLLINS, INC. AND SUBSIDIARIES
which $15.3 million was recorded within other current assets and $6.7 million was recorded within other assets on our condensed consolidated statement of financial position. During the three and six months ended June 30, 2024, we recorded approximately $4.2 million and $8.0 million of amortization of capitalized costs, which is recorded within sales, general and administrative expense on our condensed consolidated statement of income. During the three and six months ended June 30, 2023, we recorded $1.2 million of amortization of capitalized costs.
NOTE 5.    ALLOWANCE FOR CREDIT LOSSES
The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of individuals and entities comprising Rollins’ customer base and dispersion across many different geographical regions.
The Company manages its financed receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing, require a significant down payment or turn down the contract. Delinquencies of accounts are monitored each month. Financed receivables include installment receivable amounts, some of which are due subsequent to one year from the balance sheet dates.
The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written off against the allowance for credit losses when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. The Company stops accruing interest to these receivables when they are deemed uncollectible. Below is a roll forward of the Company’s allowance for credit losses for the three and six months ended June 30, 2024 and 2023.
Allowance for Credit Losses
(in thousands)Trade
Receivables
Financed
Receivables
Total
Receivables
Balance at December 31, 2023$15,797 $5,602 $21,399 
Provision for expected credit losses4,823 2,870 7,693 
Write-offs charged against the allowance(7,184)(2,362)(9,546)
Recoveries collected1,428 146 1,574 
Balance at March 31, 2024$14,864 $6,256 $21,120 
Provision for expected credit losses4,503 2,941 7,444 
Write-offs charged against the allowance(4,690)(2,985)(7,675)
Recoveries collected1,423 195 1,618 
Balance at June 30, 2024$16,100 $6,407 $22,507 
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ROLLINS, INC. AND SUBSIDIARIES
Allowance for Credit Losses
(in thousands)Trade
Receivables
Financed
Receivables
Total
Receivables
Balance at December 31, 2022$14,073 $4,968 $19,041 
Provision for expected credit losses1,461 2,435 3,896 
Write-offs charged against the allowance(4,687)(1,927)(6,614)
Recoveries collected1,629  1,629 
Balance at March 31, 2023$12,476 $5,476 $17,952 
Provision for expected credit losses3,185 2,865 6,050 
Write-offs charged against the allowance(4,271)(2,332)(6,603)
Recoveries collected1,349  1,349 
Balance at June 30, 2023$12,739 $6,009 $18,748 
NOTE 6.    GOODWILL AND INTANGIBLE ASSETS
The following table summarizes changes in goodwill during the six months ended June 30, 2024 (in thousands):
Balance at December 31, 2023$1,070,310 
Additions47,654 
Adjustments due to currency translation and other(1,749)
Balance at June 30, 2024$1,116,215 
The following table sets forth the components of indefinite-lived and amortizable intangible assets as of June 30, 2024 and December 31, 2023 (in thousands):
June 30, 2024December 31, 2023
GrossAccumulated
Amortization
Carrying
Value
GrossAccumulated
Amortization
Carrying
Value
Useful Life
in Years
Amortizable intangible assets:
Customer contracts$660,242 $(274,031)$386,211 $625,920 $(239,768)$386,152 
3-20
Trademarks and tradenames22,527 (10,924)11,603 21,566 (9,933)11,633 
7-20
Other intangible assets26,050 (19,843)6,207 24,766 (18,779)5,987 
3-20
Total amortizable intangible assets$708,819 $(304,798)$404,021 $672,252 $(268,480)403,772 
Indefinite-lived intangible assets141,958 141,962 
Total customer contracts and other intangible assets$545,979 $545,734 
Amortization expense related to intangible assets was $19.3 million and $18.0 million for the three months ended June 30, 2024 and 2023, respectively. Amortization expense related to intangible assets was $38.0 million and $32.0 million for the six months ended June 30, 2024 and 2023, respectively. Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives.
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ROLLINS, INC. AND SUBSIDIARIES
Estimated amortization expense for the existing carrying amount of amortizable intangible assets for each of the five succeeding fiscal years as of June 30, 2024 are as follows:
(in thousands)
2024 (excluding the six months ended June 30, 2024)$42,771 
202574,333 
202670,233 
202766,367 
202864,356 
NOTE 7.    FAIR VALUE MEASUREMENT
The Company’s financial instruments consist of cash and cash equivalents, trade receivables, financed and notes receivable, accounts payable, other short-term liabilities, and debt. The carrying amounts of these financial instruments approximate their respective fair values.
The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. Level 1 refers to fair values determined based on quoted prices in active markets for identical assets. Level 2 refers to fair values estimated using significant other observable inputs, and Level 3 includes fair values estimated using significant non-observable inputs.
As of June 30, 2024 and December 31, 2023, we had investments in international bonds of $9.1 million and $10.2 million, respectively. These bonds are accounted for as available for sale securities and are level 2 assets under the fair value hierarchy. The bonds are recorded at their fair market values and reported within other current assets and other assets in our condensed consolidated statement of financial position. The unrealized gain or loss activity during the three and six months ended June 30, 2024 and 2023 was not significant.
As of June 30, 2024 and December 31, 2023, the Company had $22.6 million and $46.1 million of acquisition holdback and earnout liabilities payable to former owners of acquired companies, respectively. The earnout liabilities were adjusted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$51,858 $10,533 $46,104 $13,496 
New acquisitions and measurement adjustments3,785 38,731 10,449 40,031 
Payouts(33,012)(252)(34,486)(4,350)
Interest and fair value adjustments9 1,084 543 1,106 
Charge offset, forfeit and other(3)(788)27 (975)
Ending balance$22,637 $49,308 $22,637 $49,308 
NOTE 8.    DEBT
On February 24, 2023, the Company entered into a revolving credit agreement (the "Credit Agreement") with, among others, JPMorgan Chase Bank, N.A. (“JPMorgan Chase”), as administrative agent (in such capacity, the “Administrative Agent”), which refinanced its previous credit facility.
The Credit Agreement provides for a $1.0 billion revolving credit facility (the “Credit Facility”), which may be denominated in U.S. Dollars and other currencies, including Euros, Australian Dollars, Canadian Dollars, New Zealand Dollars, Pounds Sterling and Japanese Yen, subject to a $400 million foreign currency sublimit. The Credit Facility also includes sub-facilities for the issuance of letters of credit of up to $150 million and swing line loans at the Administrative Agent’s discretion of up to $50 million. Certain subsidiaries of Rollins provide unsecured guarantees of the Credit Facility. Rollins has the ability to expand its borrowing availability under the Credit Agreement in the form of increased revolving
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ROLLINS, INC. AND SUBSIDIARIES
commitments or one or more tranches of term loans by up to an additional $750 million, subject to the agreement of the participating lenders and certain other customary conditions. The maturity date of the loans under the Credit Agreement is February 24, 2028.
Loans under the Credit Agreement bear interest, at Rollins’ election, at (i) for loans denominated in U.S. Dollars, (A) an alternate base rate (subject to a floor of 0.00%), which is the greatest of (x) the prime rate publicly announced from time to time by JPMorgan Chase, (y) the greater of the federal funds effective rate and the Federal Reserve Bank of New York overnight bank funding rate, plus 50 basis points, and (z) Adjusted Term SOFR for a one month interest period, plus a margin ranging from 0.00% to 0.50% per annum based on Rollins’ consolidated total net leverage ratio; or (B) the greater of term SOFR for the applicable interest period plus 10 basis points (“Adjusted Term SOFR”) and zero, plus a margin ranging from 1.00% to 1.50% per annum based on Rollins’ consolidated total net leverage ratio; and (ii) for loans denominated in other currencies, including Euros, Australian Dollars, Canadian Dollars, New Zealand Dollars, Pounds Sterling and Japanese Yen, such interest rates as set forth in the Credit Agreement.
As of June 30, 2024, the Company had outstanding borrowings of $504.0 million under the Credit Facility. Borrowings under the Credit Facility are presented under the long-term debt caption of our condensed consolidated balance sheet, net of $2.0 million in unamortized debt issuance costs as of June 30, 2024. The aggregate effective interest rate on the debt outstanding as of June 30, 2024 was 6.4%. As of December 31, 2023, the Company had outstanding borrowings of $493.0 million under the Credit Facility. Borrowings under the Credit Facility are presented under the long-term debt caption of our condensed consolidated balance sheet, net of $2.2 million in unamortized debt issuance costs as of December 31, 2023. The aggregate effective interest rate on the debt outstanding as of December 31, 2023 was 6.5%.
The Company maintained $71.7 million in letters of credit as of June 30, 2024 and December 31, 2023. These letters of credit are required by the Company’s insurance companies, due to the Company’s high deductible insurance program, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims.
The Credit Agreement contains customary terms and conditions, including, without limitation, certain financial covenants including covenants restricting Rollins’ ability to incur certain indebtedness or liens, or to merge or consolidate with or sell substantially all of its assets to another entity. Further, the Credit Agreement contains a financial covenant restricting Rollins’ ability to permit the ratio of Rollins’ consolidated total net debt to EBITDA to exceed 3.50 to 1.00. Following certain acquisitions, Rollins may elect to increase the financial covenant level to 4.00 to 1.00 temporarily. The ratio is calculated as of the last day of the fiscal quarter most recently ended. The Credit Agreement also contains provisions permitting a future environmental, social and governance amendment, subject to certain terms and conditions contained therein, by which pricing may be adjusted pursuant to the Company's performance measured against certain sustainability-linked metrics. The Company is in compliance with applicable debt covenants as of June 30, 2024.
NOTE 9.    CONTINGENCIES
In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, and regulatory and litigation matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are also involved from time to time in certain environmental matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable.
The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third party to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is
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ROLLINS, INC. AND SUBSIDIARIES
not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
NOTE 10.    STOCKHOLDERS' EQUITY
During the three months ended June 30, 2024, the Company paid $72.6 million, or $0.15 per share, in cash dividends compared to $63.9 million, or $0.13 per share, during the same period in 2023. During the six months ended June 30, 2024, the Company paid $145.2 million, or $0.30 per share, in cash dividends compared to $128.0 million, or $0.26 per share, during the same period in 2023.
The Company withholds shares from employees for the payment of their taxes on equity awards that have vested. The Company withheld $0.2 million and $0.4 million in connection with employee tax obligations during the three month periods ended June 30, 2024 and 2023, respectively. The Company withheld $11.6 million and $10.2 million in connection with employee tax obligations during the six month periods ended June 30, 2024 and 2023, respectively. The Company did not repurchase shares on the open market during the three and six months ended June 30, 2024 and June 30, 2023.
The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Restricted shares and PSUs:
Compensation expense$8,197 $6,192 $14,804 $11,948 
Employee Stock Purchase Plan
As more fully discussed in Note 13 of the Company’s notes to the consolidated financial statements in its 2023 Annual Report on Form 10-K, shareholders approved the Rollins, Inc. 2022 Employee Stock Purchase Plan ("ESPP") which provides eligible employees with the option to purchase shares of Company common stock, at a discount, through payroll deductions during six-month offering periods. The Company recorded compensation expense associated with its ESPP of $0.2 million and $0.8 million during the three and six months ended June 30, 2024, respectively, and $0.2 million and $0.4 million during the three and six months ended June 30, 2023. Compensation expense for the ESPP is included in cost of services provided and sales, general and administrative expenses in our condensed consolidated statements of income.
NOTE 11.    EARNINGS PER SHARE
The Company reports both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period. Diluted earnings per share is calculated by dividing the net income available to participating common shareholders by the diluted weighted average number of shares outstanding for the period. The diluted weighted average number of shares outstanding is the basic weighted number of shares adjusted for any potentially dilutive equity.
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ROLLINS, INC. AND SUBSIDIARIES
A reconciliation of weighted average shares outstanding is as follows (in thousands):
Three Months Ended
June 30,
Six Months Ended
June 30,
2024202320242023
Weighted-average outstanding common shares482,147490,168482,012490,058
Add participating securities:
Weighted-average time-lapse restricted awards2,0972,5322,1752,535
Total weighted-average shares outstanding – basic484,244492,700484,187492,593
Dilutive effect of restricted stock units and PSUs175191169171
Weighted-average shares outstanding – diluted484,419492,891484,356492,764
NOTE 12.    INCOME TAXES
The Company’s provision for income taxes is recorded on an interim basis based upon the Company’s estimate of the annual effective income tax rate for the full year applied to “ordinary” income or loss, adjusted each quarter for discrete items. The Company recorded a provision for income taxes of $45.6 million and $40.9 million for the three months ended June 30, 2024 and 2023, and $75.9 million and $69.1 million for the six months ended June 30, 2024 and 2023, respectively.
The Company’s effective tax rate decreased to 26.1% in the second quarter of 2024 compared with 27.1% rate in the second quarter of 2023. During the six months ended June 30, 2024, the Company's effective tax rate decreased to 25.3% compared to 25.8% in 2023. The reduced rate was due to a decrease in foreign tax expense in 2024.
NOTE 13.    SUBSEQUENT EVENTS
Quarterly Dividend
On July 23, 2024, the Company’s Board of Directors declared a regular quarterly cash dividend on its common stock of $0.15 per share payable on September 10, 2024 to stockholders of record at the close of business on August 12, 2024.
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ROLLINS, INC. AND SUBSIDIARIES
ITEM 2.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with our financial statements and the related notes that appear elsewhere in this quarterly report on Form 10-Q.
GENERAL OPERATING COMMENTS
Below is a summary of the key operating results for the three months ended June 30, 2024:
Second quarter revenues were $891.9 million, an increase of 8.7% over the second quarter of 2023 with organic revenues* increasing 7.7%.
Quarterly operating income was $182.4 million, an increase of 17.8% over the second quarter of 2023. Quarterly operating margin was 20.4%, an increase of 150 basis points over the second quarter of 2023. Adjusted operating income* was $186.6 million, an increase of 16.6% over the prior year. Adjusted operating income margin* was 20.9%, an increase of 140 basis points over the prior year. Adjusted EBITDA* was $210.1 million, an increase of 15.3% over the prior year.
Adjusted EBITDA margin* was 23.6%, an increase of 140 basis points over the second quarter of 2023.
Quarterly net income was $129.4 million, an increase of 17.5% over the prior year. Adjusted net income* was $132.2 million, an increase of 16.7% over the prior year.
Quarterly EPS was $0.27 per diluted share, a 22.7% increase over the prior year EPS of $0.22. Adjusted EPS* was $0.27 per diluted share, an increase of 17.4% over the prior year.
Operating cash flow was $145.1 million for the quarter. The Company invested $34.5 million in acquisitions, $8.7 million in capital expenditures, and paid dividends totaling $72.6 million.
Demand remains favorable to start the third quarter and the pipeline of acquisition activity remains healthy. Although we continue to navigate a highly uncertain macro-environment, we believe we are well positioned to continue to deliver strong results in the second half of 2024.
We remain focused on driving 7% to 8% organic growth while adding 2% to 3% of inorganic growth for 2024. While we believe this goal is achievable, we acknowledge the potential impact weather as well as volatility in one-time business, and staffing levels, amongst other factors, might have on revenue performance. We continue to focus on improving the efficiency of our business model while investing in programs aimed at growing our business across our service offerings.
*Amounts are non-GAAP financial measures. See the schedules below for a discussion of non-GAAP financial metrics including a reconciliation of the most directly comparable GAAP measure.
IMPACT OF ECONOMIC TRENDS
The continued disruption in economic markets due to high inflation, increases in interest rates, business interruptions due to natural disasters and changes in weather patterns, employee shortages, and supply chain issues, all pose challenges which may adversely affect our future performance. The Company continues to execute various strategies previously implemented to help mitigate the impact of these economic disruptors.
However, the Company cannot reasonably estimate whether these strategies will help mitigate the impact of these economic disruptors in the future.
The Company’s condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of economic trends on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all material adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but are complicated by the continued uncertainty surrounding these macro economic trends. The severity, magnitude and duration of certain economic trends continue to be uncertain and are difficult to predict.
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ROLLINS, INC. AND SUBSIDIARIES
Therefore, our accounting estimates and assumptions may change over time in response to economic trends and may change materially in future periods.
The extent to which increasing interest rates, inflation and other economic trends will continue to impact the Company’s business, financial condition and results of operations is uncertain. Therefore, we cannot reasonably estimate the full future impacts of these matters at this time.
Tax Legislation Developments
The Organization for Economic Co-operation and Development ("OECD") has proposed a global minimum tax of 15% of reported profits ("Pillar Two") for multinational enterprises with annual global revenues exceeding €750 million. Pillar Two has been agreed upon in principle by over 140 countries and is intended to apply for tax years beginning in 2024. The OECD has issued administrative guidance (including transitional safe harbor rules) in conjunction with the implementation of the Pillar Two global minimum tax. The Company has evaluated the impact of these rules and currently believes they will not have any material impact on financial results in 2024 due to certain transitional safe harbors. The Company will continue to monitor the potential impact of Pillar Two proposals and developments on our condensed consolidated financial statements and related disclosures as various tax jurisdictions begin enacting such legislation.
RESULTS OF OPERATIONS
Quarter ended June 30, 2024 compared to quarter ended June 30, 2023
Three Months Ended June 30,
Variance
(in thousands, except per share data)20242023$%
GAAP Metrics
Revenues$891,920 $820,750 $71,170 8.7 %
Gross profit (1)
$481,635 $436,559 $45,076 10.3 %
Gross profit margin (1)
54.0 %53.2 %80 bps
Operating income$182,377 $154,789 $27,588 17.8 %
Operating income margin20.4 %18.9 %150 bps
Net income$129,397 $110,143 $19,254 17.5 %
EPS$0.27 $0.22 $0.05 22.7 %
Operating cash flow$145,115 $147,413 (2,298)(1.6)%
Non-GAAP Metrics
Adjusted operating income (2)
$186,596 $160,050 $26,546 16.6 %
Adjusted operating margin (2)
20.9 %19.5 %140 bps
Adjusted net income (2)
$132,229 $113,299 $18,930 16.7 %
Adjusted EPS (2)
$0.27 $0.23 $0.04 17.4 %
Adjusted EBITDA (2)
$210,088 $182,275 $27,813 15.3 %
Adjusted EBITDA margin (2)
23.6 %22.2 %140 bps
Free cash flow (2)
$136,419 $140,638 $(4,219)(3.0)%
(1) Exclusive of depreciation and amortization
(2) Amounts are non-GAAP financial measures. See "Non-GAAP Financial Measures" of this Form 10-Q for a discussion of non-GAAP financial metrics including a reconciliation of the most directly comparable GAAP measure.
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ROLLINS, INC. AND SUBSIDIARIES
Revenues
The following presents a summary of revenues by product and service offering and revenues by geography:
451452
Revenues for the quarter ended June 30, 2024 were $891.9 million, an increase of $71.2 million, or 8.7%, from 2023 revenues of $820.8 million. The increase in revenues was driven by demand from our customers across all major service offerings. Organic revenue* growth was 7.7% with acquisitions adding 1.7% in the quarter. Divestitures reduced sales by 0.7%. Residential pest control revenue increased 6.3%, commercial pest control revenue increased 9.9% and termite and ancillary services grew 11.8% including both organic and acquisition-related growth in each area. Organic revenue* growth was strong across our service offerings, growing 5.4% in residential, 8.6% in commercial, and 11.1% in termite and ancillary activity.
Revenues are impacted by the seasonal nature of the Company’s pest and termite control services. The increase in pest activity, as well as the metamorphosis of termites in the spring and summer (the occurrence of which is determined by the change in seasons), has historically resulted in an increase in the Company’s revenues as evidenced by the following chart:
Consolidated Net Revenues
(in thousands)202420232022
First Quarter$748,349 $658,015 $590,680 
Second Quarter891,920 820,750 714,049 
Third Quarter 840,427 729,704 
Fourth Quarter 754,086 661,390 
Year to date$1,640,269 $3,073,278 $2,695,823 
Gross Profit (exclusive of Depreciation and Amortization)
Gross profit for the quarter ended June 30, 2024 was $481.6 million, an increase of $45.1 million, or 10.3%, compared to $436.6 million for the quarter ended June 30, 2023. Gross margin improved 80 basis points to 54.0% in 2024 compared to 53.2% in 2023, as pricing more than offset inflationary pressures. We saw good leverage across a number of cost categories with the most significant leverage in insurance and claims and fleet costs.
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ROLLINS, INC. AND SUBSIDIARIES
Sales, General and Administrative
For the quarter ended June 30, 2024, sales, general and administrative ("SG&A") expenses increased $16.2 million, or 6.4%, compared to the quarter ended June 30, 2023.
As a percentage of revenue, SG&A decreased to 30.4% from 31.1% in the prior year, as we continue to manage our cost structure while investing in growth initiatives. We saw leverage associated with lower insurance and claims costs, administrative personnel costs, and selling costs, partially offset by other administrative costs.
While we are focused on driving improvement in SG&A as a percentage of revenue, we expect to continue to invest in growth initiatives, which may, from time to time, impact this ratio.
Depreciation and Amortization
For the quarter ended June 30, 2024, depreciation and amortization increased $1.3 million, or 4.8%, compared to the quarter ended June 30, 2023. The increase was due to higher amortization of intangible assets from acquisitions.
Operating Income
For the quarter ended June 30, 2024, operating income increased $27.6 million, or 17.8%, compared to the prior year.
As a percentage of revenue, operating income was 20.4%, an increase of 150 basis points over the second quarter of 2023. Operating margin improved due to revenue growth and the changes noted in gross profit and SG&A above.
Interest Expense, Net
During the quarter ended June 30, 2024, interest expense, net increased $3.0 million compared to the prior year, primarily due to the higher average debt balance, as well as the increase in weighted average interest rates in the first quarter of 2024 compared to the first quarter of 2023. The increase was driven by the debt associated with the share repurchase completed in the third quarter of 2023 and acquisition activity. We expect interest costs to continue to be elevated in the second half of 2024.
Other Income, Net
During the quarter ended June 30, 2024, other income decreased $0.6 million primarily due to lower gains on non-operational asset sales.
Income Taxes
The Company’s effective tax rate decreased to 26.1% in the second quarter of 2024 from 27.1% in the second quarter of 2023. The reduced rate was due to a decrease in foreign tax expense in 2024. We expect the effective tax rate to approximate 26% for the year.
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ROLLINS, INC. AND SUBSIDIARIES
Six months ended June 30, 2024 compared to six months ended June 30, 2023
Six Months Ended June 30,
Variance
(in thousands, except per share data)20242023$%
GAAP Metrics
Revenues$1,640,269 $1,478,765 $161,504 10.9 %
Gross profit (1)
$864,426 $767,732 $96,694 12.6 %
Gross profit margin (1)
52.7 %51.9 %80 bps
Operating income$314,801 $267,029 $47,772 17.9 %
Operating income margin19.2 %18.1 %110 bps
Net income$223,791 $198,377 $25,414 12.8 %
EPS$0.46 $0.40 $0.06 15.0 %
Operating cash flow$272,548 $248,186 $24,362 9.8 %
Non-GAAP Metrics
Adjusted operating income (2)
$324,285 $272,290 $51,995 19.1 %
Adjusted operating margin (2)
19.8 %18.4 %140 bps
Adjusted net income (2)
$230,586 $198,026 $32,560 16.4 %
Adjusted EPS (2)
$0.48 $0.40 $0.08 20.0 %
Adjusted EBITDA (2)
$370,871 $317,017 $53,854 17.0 %
Adjusted EBITDA margin (2)
22.6 %21.4 %120 bps
Free cash flow (2)
$256,681 $233,775 $22,906 9.8 %
(1) Exclusive of depreciation and amortization
(2) Amounts are non-GAAP financial measures. See "Non-GAAP Financial Measures" of this Form 10-Q for a discussion of non-GAAP financial metrics including a reconciliation of the most closely correlated GAAP measure.

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ROLLINS, INC. AND SUBSIDIARIES
Revenues
The following presents a summary of revenues by product and service offering and revenues by geography:
407408
Revenues for the six months ended June 30, 2024 were $1.6 billion, an increase of $161.5 million, or 10.9%, from 2023 revenues of $1.5 billion. The increase in revenues was driven by demand from our customers across all major service offerings. Organic revenue* growth was 7.6% with acquisitions adding 4.1% in the six months ended June 30, 2024. Divestitures reduced sales by 0.8%. Residential pest control revenue increased 10.6%, commercial pest control revenue increased 10.6% and termite and ancillary services grew 11.8%, including both organic and acquisition-related growth in each area. Organic revenue* growth was strong across our service offerings, growing 4.9% in residential, 9.3% in commercial, and 10.3% in termite and ancillary activity.
Gross Profit (exclusive of Depreciation and Amortization)
Gross profit for the six months ended June 30, 2024 was $864.4 million, an increase of $96.7 million, or 12.6%, compared to $767.7 million for the six months ended June 30, 2023. Gross margin improved 80 basis points to 52.7% in 2024 compared to 51.9% in 2023, as pricing more than offset inflationary pressures. We saw leverage across several areas that comprise cost of services provided, including people costs, materials and supplies, fleet, and insurance and claims.
Sales, General and Administrative
For the six months ended June 30, 2024, SG&A expenses increased $42.8 million, or 9.5%, compared to the six months ended June 30, 2023. The increase is driven by expenses associated with growth initiatives aimed at capitalizing on the health of our underlying markets.
As a percentage of revenue, SG&A expenses decreased to 30.2% from 30.5% in the prior year, as we continue to manage our cost structure while investing in growth initiatives. We saw leverage associated with lower administrative personnel costs and lower insurance and claims costs. Selling costs were relatively neutral as a percent of revenue.
Depreciation and Amortization
For the six months ended June 30, 2024, depreciation and amortization increased $6.1 million, or 12.4%, compared to the six months ended June 30, 2023. The increase was primarily due to higher amortization of intangible assets from acquisitions, most notably from the recent acquisition of FPC Holdings, LLC ("Fox Pest Control", or "Fox").
Operating Income
For the six months ended June 30, 2024, operating income increased $47.8 million, or 17.9%, compared to the six months ended June 30, 2023.
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ROLLINS, INC. AND SUBSIDIARIES
As a percentage of revenue, operating income increased to 19.2% from 18.1% in the prior year. Operating margin improved due to revenue growth and the changes noted in gross profit and SG&A above.
Interest Expense, Net
For the six months ended June 30, 2024, interest expense, net increased $10.3 million, compared to the six months ended June 30, 2023, due to the increase in the average debt balance associated with the share repurchase completed in the third quarter of 2023 and the acquisition of Fox Pest Control in the second quarter of 2023.
Other Income, Net
During the six months ended June 30, 2024, other income decreased $5.4 million compared to the six months ended June 30, 2023, due to lower gains on non-operational asset sales.
Income Taxes
During the six months ended June 30, 2024, the Company’s effective tax rate decreased to 25.3% compared to 25.8% in 2023 due to a decrease in foreign tax expense in 2024.
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ROLLINS, INC. AND SUBSIDIARIES
Non-GAAP Financial Measures
Reconciliation of GAAP and non-GAAP Financial Measures
The Company has used the non-GAAP financial measures of organic revenues, organic revenues by type, adjusted operating income, adjusted operating margin, adjusted net income, adjusted earnings per share (“EPS”), earnings before interest, taxes, depreciation and amortization (“EBITDA”), EBITDA margin, Adjusted EBITDA, adjusted EBITDA margin, incremental EBITDA margin, adjusted incremental EBITDA margin, free cash flow, free cash flow conversion, net debt, net leverage ratio, and adjusted sales, general and administrative expenses ("SG&A") in this Form 10-Q. Organic revenue is calculated as revenue less the revenue from acquisitions completed within the prior 12 months and excluding the revenue from divested businesses. Acquisition revenue is based on the trailing 12-month revenue of our acquired entities. Adjusted operating income and adjusted operating income margin are calculated by adding back to the GAAP measures those expenses resulting from the amortization of certain intangible assets and adjustments to the fair value of contingent consideration resulting from the acquisition of Fox. Adjusted net income and adjusted EPS are calculated by adding back to the GAAP measure amortization of certain intangible assets and adjustments to the fair value of contingent consideration resulting from the acquisition of Fox and excluding gains and losses on the sale of non-operational assets and by further subtracting the tax impact of those expenses, gains, or losses. Adjusted EBITDA and adjusted EBITDA margin are calculated by adding back to the GAAP measures those expenses resulting from the adjustments to the fair value of contingent consideration resulting from the acquisition of Fox and excluding gains and losses on the sale of non-operational assets. Incremental margin is calculated as the change in EBITDA divided by the change in revenue. Adjusted incremental margin is calculated as the change in adjusted EBITDA divided by the change in revenue. Free cash flow is calculated by subtracting capital expenditures from cash provided by operating activities. Free cash flow conversion is calculated as free cash flow divided by net income. Net debt is calculated as total long-term debt less cash and cash equivalents. Net leverage ratio is calculated by dividing net debt by trailing twelve-month EBITDA. Adjusted SG&A is calculated by removing the adjustments to the fair value of contingent consideration resulting from the acquisition of Fox. These measures should not be considered in isolation or as a substitute for revenues, net income, earnings per share or other performance measures prepared in accordance with GAAP.
Management uses adjusted operating income, adjusted operating income margin, adjusted net income, adjusted EPS, EBITDA, EBITDA margin, adjusted EBITDA, adjusted EBITDA margin, incremental EBITDA margin, adjusted incremental EBITDA margin, and adjusted SG&A as measures of operating performance because these measures allow the Company to compare performance consistently over various periods. Management also uses organic revenues, and organic revenues by type to compare revenues over various periods excluding the impact of acquisitions and divestitures. Management uses free cash flow to demonstrate the Company’s ability to maintain its asset base and generate future cash flows from operations. Management uses free cash flow conversion to demonstrate how much net income is converted into cash. Management uses net debt as an assessment of overall liquidity, financial flexibility, and leverage. Net leverage ratio is useful to investors because it is an indicator of our ability to meet our future financial obligations. Management believes all of these non-GAAP financial measures are useful to provide investors with information about current trends in, and period-over-period comparisons of, the Company's results of operations. An analysis of any non-GAAP financial measure should be used in conjunction with results presented in accordance with GAAP.
A non-GAAP financial measure is a numerical measure of financial performance, financial position, or cash flows that either 1) excludes amounts, or is subject to adjustments that have the effect of excluding amounts, that are included in the most directly comparable measure calculated and presented in accordance with GAAP in the statement of operations, balance sheet or statement of cash flows, or 2) includes amounts, or is subject to adjustments that have the effect of including amounts, that are excluded from the most directly comparable measure so calculated and presented.
Set forth below is a reconciliation of the non-GAAP financial measures contained in this report with their most directly comparable GAAP measures (unaudited, in thousands, except per share data and margins).
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ROLLINS, INC. AND SUBSIDIARIES
Three Months Ended June 30,VarianceSix Months Ended June 30,Variance
20242023$%20242023$%
Reconciliation of Revenues to Organic Revenues
Revenues$891,920 $820,750 71,170 8.7$1,640,269 $1,478,765 161,504 10.9
Revenues from acquisitions(14,153)— (14,153)1.7(60,140)— (60,140)4.1
Revenues of divestitures (5,924)5,924 (0.7) (10,677)10,677 (0.8)
Organic revenues$877,767 $814,826 62,941 7.7$1,580,129 $1,468,088 112,041 7.6
Reconciliation of Operating Income to Adjusted Operating Income and Adjusted Operating Income Margin
Operating income$182,377 $154,789 $314,801 $267,029 
Fox acquisition-related expenses (1)
4,219 5,261 9,484 5,261 
Adjusted operating income$186,596 $160,050 26,546 16.6$324,285 $272,290 51,995 19.1
Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Operating income margin20.4 %18.9 %19.2 %18.1 %
Adjusted operating margin20.9 %19.5 %19.8 %18.4 %
Reconciliation of Net Income to Adjusted Net Income and Adjusted EPS (5)
Net income$129,397 $110,143 $223,791 $198,377 
Fox acquisition-related expenses (1)
4,219 5,261 9,484 5,261 
Gain on sale of assets, net (2)
(412)(1,019)(351)(5,733)
Tax impact of adjustments (3)
(975)(1,086)(2,338)121 
Adjusted net income$132,229 $113,299 18,930 16.7$230,586 $198,026 32,560 16.4
EPS - basic and diluted$0.27 $0.22 $0.46 $0.40 
Fox acquisition-related expenses (1)
0.01 0.01 0.02 0.01 
Gain on sale of assets, net (2)
 —  (0.01)
Tax impact of adjustments (3)
 —  — 
Adjusted EPS - basic and diluted (4)
$0.27 $0.23 0.04 17.4$0.48 $0.40 0.08 20.0
Weighted average shares outstanding – basic484,244 492,700 484,187 492,593 
Weighted average shares outstanding – diluted484,419 492,891 484,356 492,764 
Reconciliation of Net Income to EBITDA, Adjusted EBITDA, EBITDA Margin, Incremental EBITDA Margin, Adjusted EBITDA Margin, and Adjusted Incremental EBITDA Margin (5)
Net income$129,397 $110,143 $223,791 $198,377 
Depreciation and amortization27,711 26,439 55,021 48,941 
Interest expense, net7,775 4,785 15,500 5,250 
Provision for income taxes45,617 40,880 75,861 69,135 
EBITDA$210,500 $182,247 28,253 15.5$370,173 $321,703 48,470 15.1
Fox acquisition-related expenses (1)
 1,047 1,049 1,047 
Gain on sale of assets, net (2)
(412)(1,019)(351)(5,733)
Adjusted EBITDA$210,088 $182,275 27,813 15.3$370,871 $317,017 53,854 17.0
Revenues$891,920 $820,750 $1,640,269 $1,478,765 
EBITDA margin23.6 %22.2 %22.6 %21.8 %
Incremental EBITDA margin39.7 %30.0 %
Adjusted EBITDA margin23.6 %22.2 %22.6 %21.4 %
Adjusted incremental EBITDA margin39.1 %33.3 %
Reconciliation of Net Cash Provided by Operating Activities to Free Cash Flow and Free Cash Flow Conversion
Net cash provided by operating activities$145,115 $147,413 $272,548 $248,186 
Capital expenditures(8,696)(6,775)(15,867)(14,411)
Free cash flow$136,419 $140,638 (4,219)(3.0)$256,681 $233,775 22,906 9.8
Free cash flow conversion105.4 %127.7 %114.7 %117.8 %
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ROLLINS, INC. AND SUBSIDIARIES
(1) Consists of expenses resulting from the amortization of certain intangible assets and adjustments to the fair value of contingent consideration resulting from the acquisition of Fox. While we exclude such expenses in this non-GAAP measure, the revenue from the acquired company is reflected in this non-GAAP measure and the acquired assets contribute to revenue generation.
(2) Consists of the gain or loss on the sale of non-operational assets.
(3) The tax effect of the adjustments is calculated using the applicable statutory tax rates for the respective periods.
(4) In some cases, the sum of the individual EPS amounts may not equal total non-GAAP EPS calculations due to rounding.
(5) In the first quarter of 2024, we revised the non-GAAP metrics adjusted net income, adjusted EPS, and adjusted EBITDA to exclude gains and losses related to non-operational asset sales. These measures are of operating performance and we believe excluding the gains and losses on non-operational assets allows us to better compare our operating performance consistently over various periods. Refer to our first quarter 2024 press release for fully revised quarterly metrics.


Three Months Ended June 30,Six Months Ended June 30,
VarianceVariance
2024
2023 (6)
$%2024
2023 (6)
$%
Reconciliation of Revenues to Organic Revenues
Revenues$891,920 $820,750 71,170 8.7 $1,640,269 $1,478,765 161,504 10.9 
Revenues from acquisitions(14,153)— (14,153)1.7 (60,140)— (60,140)4.1 
Revenues of divestitures (5,924)5,924 (0.7) (10,677)10,677 (0.8)
Organic revenues$877,767 $814,826 62,941 7.7 $1,580,129 $1,468,088 112,041 7.6 
Reconciliation of Residential Revenues to Organic Residential Revenues
Residential revenues$408,414 $384,087 24,327 6.3 $737,752 $666,844 70,908 10.6 
Residential revenues from acquisitions(6,977)— (6,977)1.8 (44,686)— (44,686)6.7 
Residential revenues of divestitures (3,373)3,373 (0.9) (6,405)6,405 (1.0)
Residential organic revenues$401,437 $380,714 20,723 5.4 $693,066 $660,439 32,627 4.9 
Reconciliation of Commercial Revenues to Organic Commercial Revenues
Commercial revenues$287,770 $261,900 25,870 9.9 $545,884 $493,607 52,277 10.6 
Commercial revenues from acquisitions(6,066)— (6,066)2.3 (11,022)— (11,022)2.2 
Commercial revenues of divestitures (2,551)2,551 (1.0) (4,272)4,272 (0.9)
Commercial organic revenues$281,704 $259,349 22,355 8.6 $534,862 $489,335 45,527 9.3 
Reconciliation of Termite and Ancillary Revenues to Organic Termite and Ancillary Revenues
Termite and ancillary revenues$186,024 $166,398 19,626 11.8 $338,084 $302,529 35,555 11.8 
Termite and ancillary revenues from acquisitions(1,110)— (1,110)0.7 (4,432)— (4,432)1.5 
Termite and ancillary organic revenues$184,914 $166,398 18,516 11.1 $333,652 $302,529 31,123 10.3 
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ROLLINS, INC. AND SUBSIDIARIES
Three Months Ended June 30,Six Months Ended June 30,
VarianceVariance
2023 (6)
2022$%
2023 (6)
2022$%
Reconciliation of Revenues to Organic Revenues
Revenues$820,750 $714,049 106,701 14.9 $1,478,765 $1,304,729 174,036 13.3 
Revenues from acquisitions(51,147)— (51,147)7.2 (64,302)— (64,302)4.9 
Organic revenues$769,603 $714,049 55,554 7.7 $1,414,463 $1,304,729 109,734 8.4 
Reconciliation of Residential Revenues to Organic Residential Revenues
Residential revenues$384,087 $323,695 60,392 18.7 $666,844 $581,164 85,680 14.7 
Residential revenues from acquisitions(42,089)— (42,089)13.0 (48,092)— (48,092)8.3 
Residential organic revenues$341,998 $323,695 18,303 5.7 $618,752 $581,164 37,588 6.5 
Reconciliation of Commercial Revenues to Organic Commercial Revenues
Commercial revenues$261,900 $236,539 25,361 10.7 $493,607 $443,514 50,093 11.3 
Commercial revenues from acquisitions(3,038)— (3,038)1.3 (7,232)— (7,232)1.6 
Commercial organic revenues$258,862 $236,539 22,323 9.4 $486,375 $443,514 42,861 9.7 
Reconciliation of Termite and Ancillary Revenues to Organic Termite and Ancillary Revenues
Termite and ancillary revenues$166,398 $146,361 20,037 13.7 $302,529 $265,730 36,799 13.8 
Termite and ancillary revenues from acquisitions(6,020)— (6,020)4.1 (8,978)— (8,978)3.4 
Termite and ancillary organic revenues$160,378 $146,361 14,017 9.6 $293,551 $265,730 27,821 10.4 
(6) Revenues classified by significant product and service offerings for the three and six months ended June 30, 2023 and 2022 were misstated by an immaterial amount and have been restated from the amounts previously reported to correct the classification of such revenues. There was no impact on our condensed consolidated statements of income, financial position, or cash flows.
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Reconciliation of SG&A to Adjusted SG&A
SG&A$271,547 $255,331 $494,604 $451,762 
Fox acquisition-related expenses 1,047 1,049 1,047 
Adjusted SG&A$271,547 $254,284 $493,555 $450,715 
Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Adjusted SG&A as a % of revenues30.4 %31.0 %30.1 %30.5 %
Period Ended
June 30, 2024
Period Ended
December 31, 2023
Reconciliation of Long-term Debt to Net Debt and Net Leverage Ratio
Long-term debt (7)
$504,000 $493,000 
Less: cash106,697 103,825 
Net debt$397,303 $389,175 
Trailing twelve-month EBITDA$725,281 $705,064 
Net leverage ratio0.5x0.6x
(7) As of June 30, 2024, the Company had outstanding borrowings of $504.0 million under the Credit Facility. Borrowings under the Credit Facility are presented under the long-term debt caption of our condensed consolidated balance sheet, net of $2.0 million in unamortized debt issuance costs as of June 30, 2024.
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ROLLINS, INC. AND SUBSIDIARIES
LIQUIDITY AND CAPITAL RESOURCES
Cash and Cash Flow
The Company’s $106.7 million of total cash at June 30, 2024 is held at various banking institutions. As of June 30, 2024, approximately $55.9 million is held in cash accounts at international bank institutions and the remaining $50.8 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times exceed federally insured amounts.
We intend to continue to grow the business in the international markets where we have a presence. As it relates to our unremitted earnings in foreign jurisdictions, we assert that foreign cash earnings in excess of working capital and cash needed for strategic investments and acquisitions are not intended to be indefinitely reinvested offshore.
On February 24, 2023, the Company entered into a revolving credit agreement with, among others, JPMorgan Chase Bank, N.A. (“JPMorgan Chase”), as administrative agent (in such capacity, the “Administrative Agent”), which refinanced its previous credit facility.
The Credit Agreement provides for a $1.0 billion revolving Credit Facility, which may be denominated in U.S. Dollars and other currencies, including Euros, Australian Dollars, Canadian Dollars, New Zealand Dollars, Pounds Sterling and Japanese Yen, subject to a $400 million foreign currency sublimit. Rollins has the ability to expand its borrowing availability under the Credit Agreement in the form of increased revolving commitments or one or more tranches of term loans by up to an additional $750 million, subject to the agreement of the participating lenders and certain other customary conditions. The maturity date of the loans under the Credit Agreement is February 24, 2028. Refer to Note 8. Debt, of the Notes to Condensed Consolidated Financial Statements for further details.
As of June 30, 2024, the Company had outstanding borrowings of $504.0 million under the Credit Facility. The aggregate effective interest rate on the debt outstanding as of June 30, 2024 was 6.4%. As of December 31, 2023, the Company had outstanding borrowings of $493.0 million under the Credit Facility. The aggregate effective interest rate on the debt outstanding as of December 31, 2023 was 6.5%.
The Company maintained $71.7 million in letters of credit as of June 30, 2024 and December 31, 2023. These letters of credit are required by the Company’s insurance companies, due to the Company’s high deductible insurance program, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims.
The Company believes its current cash and cash equivalents balances, future cash flows expected to be generated from operating activities, and available borrowings under its Credit Facility will be sufficient to finance its current operations and obligations, and fund expansion of the business for the foreseeable future.
The following table sets forth a summary of our cash flows from operating, investing and financing activities for the six month periods presented:
Six Months Ended June 30,Variance
(in thousands)20242023$%
Net cash provided by operating activities$272,548 $248,186 24,362 9.8
Net cash used in investing activities(93,621)(331,622)238,001 71.8
Net cash (used in) provided by financing activities(173,886)140,195(314,081)N/M
Effect of exchange rate on cash(2,169)2,642(4,811)N/M
Net increase in cash and cash equivalents$2,872 $59,401 (56,529)95.2
N/M - calculation not meaningful
Cash Provided by Operating Activities
Cash from operating activities is the principal source of cash generation for our businesses. The most significant source of cash in our cash flow from operations is customer-related activities, the largest of which is collecting cash resulting from services sold. The most significant operating use of cash is to pay our suppliers, employees, and tax authorities. The
30

ROLLINS, INC. AND SUBSIDIARIES
Company’s operating activities generated net cash of $272.5 million and $248.2 million for the six months ended June 30, 2024 and 2023, respectively. The $24.4 million increase was driven primarily by strong operating results and the timing of cash receipts and cash payments to and from customers, vendors, employees, and tax and regulatory authorities.
Cash Used in Investing Activities
The Company’s investing activities used $93.6 million and $331.6 million for the six months ended June 30, 2024 and 2023, respectively. Cash paid for acquisitions totaled $81.7 million for the six months ended June 30, 2024, as compared to $327.9 million for the six months ended June 30, 2023. The Company invested $15.9 million in capital expenditures during the year, offset by $2.3 million in cash proceeds from the sale of assets, compared with $14.4 million of capital expenditures and $10.2 million in cash proceeds from asset sales in 2023. The Company’s investing activities were funded through existing cash balances, operating cash flows, and borrowings under the Credit Facility.
Cash Used in or Provided by Financing Activities
Cash of $173.9 million was used in financing activities during the six months ended June 30, 2024, compared with $140.2 million of cash provided by financing activities during the six months ended June 30, 2023. A total of $145.2 million was paid in cash dividends ($0.30 per share) during the six months ended June 30, 2024, compared to $128.0 million in cash dividends paid ($0.26 per share) during the six months ended June 30, 2023. The Company made net borrowings under its credit agreements of $11.0 million during the six months ended June 30, 2024 compared to net borrowings of $285.0 million during 2023. During the six months ended June 30, 2024, the Company paid $30.3 million of contingent consideration, primarily related to the Fox acquisition, compared to $4.4 million during the six months ended June 30, 2023. The Company withheld $11.6 million and $11.8 million of common stock for the six months ended June 30, 2024 and 2023, respectively, in connection with tax withholding obligations of its employees upon vesting of such employees’ equity awards.
In 2012, the Company’s Board of Directors authorized the purchase of up to 5 million shares of the Company’s common stock. After adjustments for stock splits, the total authorized shares under the share repurchase plan is 16.9 million shares. As of June 30, 2024, 11.4 million additional shares may be purchased under the share repurchase program.
In addition, the Form S-3 on file with the SEC registered $1.5 billion of the Company’s common stock, preferred stock, debt securities, depositary shares, warrants, rights, purchase contracts and units for future issuance. The Company may offer and sell some or all of such securities from to time or to or through underwriters, brokers or dealers, directly to one or more other purchasers, through a block trade, through agents on a best-efforts basis, through a combination of any of the above methods of sale or through other types of transactions described in the Form S-3. The Company has not sold any securities as of the date of this Form 10-Q.
CONTINGENCIES
In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, litigation, and tax and other regulatory matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are also involved from time to time in certain environmental and tax matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable.
The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third party to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is
31

ROLLINS, INC. AND SUBSIDIARIES
not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
CRITICAL ACCOUNTING ESTIMATES
There have been no significant changes in our identified critical accounting estimates as disclosed in Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates" of our 2023 Form 10-K.
CAUTION REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q as well as other written or oral statements by the Company may contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. We have based these forward-looking statements on our current opinions, expectations, intentions, beliefs, plans, objectives, assumptions and projections about future events and financial trends affecting the operating results and financial condition of our business. Although we believe that these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions, or expectations. Generally, statements that do not relate to historical facts, including statements concerning possible or assumed future actions, business strategies, events or results of operations, are forward-looking statements. The words “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “possible,” “potential,” “predict,” “should,” “will,” “would,” and similar expressions may identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. Forward-looking statements in this Quarterly Report on Form 10-Q include, but are not limited to, statements regarding:
expectations with respect to our financial and business performance;
expansion efforts and growth opportunities, including but not limited to recent and future acquisitions in the United States and in foreign markets;
the impact of high inflation, increasing interest rates, business interruptions due to natural disasters and changes in the weather patterns, employee shortages, and supply chain issues;
expectations with respect to interest costs and the effective tax rate;
sufficiency of current cash and cash equivalents balances, future cash flows, and available borrowings under our Credit Facility to finance our current and future operations;
our belief that the Company has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims;
our approach to capital allocation inclusive of our intent to pay cash dividends to common shareholders and to invest in acquisitions;
our belief that no pending or threatened claim, proceeding, litigation, regulatory action or investigation, either alone or in the aggregate, including but not limited to the investigation by certain California governmental authorities regarding compliance with environmental regulations, will have a material adverse effect on our financial position, results of operations or liquidity;
estimates, assumptions, and projections related to our application of critical accounting policies, described in more detail under “Critical Accounting Estimates.”
These forward-looking statements are based on information available as of the date of this report, and current expectations, forecasts, and assumptions, and involve a number of judgments, risks and uncertainties. Important factors could cause actual results to differ materially from those indicated or implied by forward-looking statements including, but not limited
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ROLLINS, INC. AND SUBSIDIARIES
to, those set forth in the sections entitled “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 and may also be described from time to time in our future reports filed with the SEC.
Accordingly, forward-looking statements should not be relied upon as representing our views as of any subsequent date, and we do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required by law.
ITEM 3.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
For information regarding our exposure to certain market risks, see “Quantitative and Qualitative Disclosures about Market Risk,” in Part II, Item 7.A of our 2023 Form 10-K. There were no material changes to our market risk exposure during the six months ended June 30, 2024.
ITEM 4.    CONTROLS AND PROCEDURES
The Disclosure Committee, with the participation of our principal executive officer and principal financial officer, conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of June 30, 2024 (the “Evaluation Date”). Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of the Evaluation Date to ensure that the information required to be included in reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms.
Changes in Internal Controls Over Financial Reporting
There were no changes in the Company’s internal control over financial reporting, as defined in Rule 13a-15(f) under the Exchange Act, during the quarter ended June 30, 2024 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
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ROLLINS, INC. AND SUBSIDIARIES
PART II OTHER INFORMATION
ITEM 1.    LEGAL PROCEEDINGS
In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, litigation, and tax and other regulatory matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are also involved from time to time in certain environmental and tax matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable.
The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third party to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
Item 103 of SEC Regulation S-K requires disclosure of certain environmental legal proceedings if the proceeding reasonably involves potential monetary sanctions of $300,000 or more. The Company has received a notice of alleged violations and information requests from local governmental authorities in California for our Orkin and Clark Pest Control operations and is currently working with several local governments regarding compliance with environmental regulations governing the management of hazardous waste and pesticide disposal. The investigation appears to be part of a broader effort to investigate waste handling and disposal processes of a number of industries. While we are unable to predict the outcome of this investigation, we do not believe the outcome will have a material effect on our results of operations, financial condition, or cash flows.
Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
ITEM 1A.    RISK FACTORS
There have been no material changes from the risk factors previously disclosed in the Company’s Annual Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2023.
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ROLLINS, INC. AND SUBSIDIARIES
ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.
The following table presents the Company's share repurchase activity for the period from April 1, 2024 to June 30, 2024.
Period
Total number of
shares
purchased (1)
Weighted-
average
price paid
per share
Total number of
shares purchased as
part of publicly
announced
repurchases (2)
Maximum number of
shares that may yet be
purchased under the
repurchase plan (2)
April 1 to 30, 20243,883$45.62 11,415,625 
May 1 to 31, 2024727$45.82 11,415,625 
June 1 to 30, 2024$— 11,415,625 
Total4,61011,415,625 
(1)Represents shares withheld by the Company in connection with tax withholding obligations of its employees upon vesting of such employees’ equity awards.
(2)The Company has a share repurchase plan, adopted in 2012, to repurchase up to 16.9 million shares of the Company’s common stock. The plan has no expiration date. As of June 30, 2024, the Company had a remaining authorization to repurchase 11.4 million shares of the Company's common stock under this program.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
None.
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ROLLINS, INC. AND SUBSIDIARIES
ITEM 5.    OTHER INFORMATION

Rule 10b5-1 Trading Plans

Securities Trading Plans of Directors and Executive Officers
During the three months ended June 30, 2024, the following executive officer entered into, modified or terminated, contracts, instructions or written plans for the sale of the Company’s securities, which is intended to satisfy the affirmative defense conditions of Rule 10b5-1 of the Exchange Act, referred to as Rule 10b5-1 trading plans.

Name and Title
Date of Adoption of the Rule 10b5-1 Trading Plan
Scheduled Expiration Date of the Rule 10b5-1 Trading Plan
Total Amount of Securities to Be Sold
Transactions Pursuant to 10b5-1 Trading PlanEarly Termination of the Rule 10b5-1 Trading Plan
Elizabeth B. Chandler
Vice President, General Counsel and Corporate Secretary
May 1, 2024May 1, 2025
14,056 shares of Company common stock
Sales to occur on or after August 1, 2024, if certain limit prices are met
If all 14,056 shares of Company common stock are sold prior to the scheduled expiration date, the trading plan will terminate on such earlier date
In addition to the material terms noted in the table, pursuant to this trading plan, in accordance with Rule 10b5-1 of the Exchange Act, there is a mandatory waiting period or “cooling-off period” before the transactions contemplated by such trading plan can begin consisting of the later of (i) ninety days after the adoption date of the applicable trading plan or (ii) two business days following the disclosure of the Company’s financial results in a Form 10-Q or Form 10-K for the completed fiscal quarter in which such plan was adopted. In addition, each trading plan disclosed in this Item 5 includes certain representations made by the applicable officer as to (a) the possession of material, non-public information about the Company; (b) the fact that officer is adopting the plan in good faith and will continue to act in good faith with respect to all transactions contemplated by the plan; and (c) the existence of other trading arrangements pursuant to Rule 10b5-1 currently in effect or scheduled to take effect.
Amended and Restated By-Laws
On July 23, 2024, the Board of Directors (the “Board”) of the Company, upon the recommendation of the Nominating and Corporate Governance Committee of the Board, approved the Amended and Restated By-Laws of Rollins, Inc. (the “By-Laws”), in order to, among other things:
declassify the Board and phase in one-year terms for all directors by 2027;
state that a director (other than a director serving in a class of directors) may be removed, with or without cause, by the holders of a majority of the shares;
update the advance notice provisions to, among other things, add certain disclosure requirements and conform requirements between the advance notice provisions for stockholder business and stockholder director nominations;
select the federal district courts as the exclusive forum for an action under the Securities Act of 1933; and
include certain other conforming, technical, and non-material changes.
The preceding is qualified in its entirety by reference to the By-Laws, which are filed herewith as Exhibit 3.8 and are incorporated herein by reference.

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ROLLINS, INC. AND SUBSIDIARIES
ITEM 6.    EXHIBITS
Exhibit No.Exhibit DescriptionIncorporated By ReferenceFiled Herewith
FormDateNumber
3.110-QAugust 1, 2005(3)(i)(A)
3.210-KMarch 11, 2005(3)(i)(B)
3.310-QAugust 1, 2005(3)(i)(C)
3.410-KFebruary 25, 2015(3)(i)(E)
3.510-QJuly 29, 2015(3)(i)(F)
3.610-QApril 26, 2019(3)(i)(G)
3.710-QJuly 30, 2021(3)(i)(H)
3.8X
4.110-KMarch 26, 1999(4)
4.210-KFebruary 28, 20204(b)
31.1X
31.2X
32.1**X
101.INSInline XBRL Instance DocumentX
101.SCHInline XBRL Schema DocumentX
101.CALInline XBRL Calculation Linkbase DocumentX
101.LABInline XBRL Labels Linkbase DocumentX
101.PREInline XBRL Presentation Linkbase DocumentX
101.DEFInline XBRL Definition Linkbase DocumentX
104Cover Page Interactive Data File (embedded with the Inline XBRL document)X
____________________

**    Furnished with this report


ROLLINS, INC. AND SUBSIDIARIES
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
ROLLINS, INC.
(Registrant)
Date: July 25, 2024
By:/s/ Kenneth D. Krause
Kenneth D. Krause
Principal Financial Officer
Date: July 25, 2024
By:/s/ Traci Hornfeck
Traci Hornfeck
Chief Accounting Officer
(Principal Accounting Officer)

AMENDED AND RESTATED BY-LAWS OF ROLLINS, INC. July 23, 2024 OFFICES FIRST: The principal office of the corporation shall be located at 2170 Piedmont Road, N.E. in the City of Atlanta, Georgia, and the registered agent shall be Corporation Service Company or such other agent as the corporation shall designate. CORPORATE SEAL SECOND: The corporate seal shall have inscribed thereon the name of the corporation, the year of its incorporation and the words “Incorporated Delaware.” MEETINGS OF STOCKHOLDERS THIRD: The annual meeting of stockholders for the election of directors shall be held on such date and at such place and time as may be designated from time to time by resolution of the board of directors and included in the notice of such meeting, each year, at which meeting they shall elect by ballot, by plurality vote, a board of directors and may transact such other business as may come before the meeting. Special meetings of the stockholders may be called at any time by the chairman and shall be called by the chairman or secretary on the request in writing or by vote of a majority of the directors or at the request in writing of stockholders of record owning a majority in amount of the capital stock outstanding and entitled to vote. Only such business shall be conducted at a special meeting of stockholders as shall have been brought before the meeting pursuant to the corporation’s notice of the meeting. All such meetings of the stockholders shall be held at such place or places within or without the State of Delaware, including by remote communication such as a “virtual only” meeting or “hybrid” meeting, as may from time to time be fixed by the board of directors or as shall be specified and fixed by the respective notices or waivers of notice thereof. Each stockholder entitled to vote shall, at every meeting of the stockholders, be entitled to one vote in person or by proxy, signed by him or her, for each share of voting stock held by him or her, but no proxy shall be voted on after the meeting of stockholders for which such proxy was solicited and which has been adjourned sine die. Such right to vote shall be subject to the right of the board of directors to close the transfer books or to fix a record date for voting stockholders as hereinafter provided and if the directors shall not have exercised such right, no share of stock shall be voted on at any election for directors which shall have been transferred on the books of the corporation within twenty days next preceding such election. Notice of all meetings shall be given by the secretary to each stockholder of record entitled to vote not less than ten calendar days nor more than sixty calendar days before any annual or


 
2 special meeting either personally, by mail or by other lawful means. If mailed, such notice shall be deemed to be given when deposited in the United States mail with postage thereon prepaid, addressed to the stockholder at such person’s address as it appears on the stock transfer books of the corporation. The holders of a majority of the stock outstanding and entitled to vote shall constitute a quorum, but the holders of a smaller amount may adjourn from time to time without further notice until a quorum is secured. DIRECTORS FOURTH: The property and business of this corporation shall be managed by or under the direction of the board of directors. The board of directors shall consist of between six and twelve directors, with the exact number of directors to be fixed from time to time by the board of directors pursuant to a resolution adopted by a majority of the board of directors then in office. Prior to the date of the 2027 annual meeting of stockholders, the directors, other than those elected by the holders of any series of preferred stock, shall be divided into three classes of approximately equal size except that the classes may be unequal as a result of the death, resignation, removal or other vacancy of a member of a class unless a class were to have no members remaining, in which case such class vacancy will be filled as soon as practicable. Any director elected prior to the date of the 2025 annual meeting of stockholders will serve for a three-year term expiring on the date of the third annual meeting of stockholders of the corporation following the annual meeting of stockholders at which that director was elected. Each director elected at the 2025 annual meeting of stockholders will be elected for a one-year term expiring at the 2026 annual meeting of stockholders. Each director elected at the 2026 annual meeting of stockholders will be elected for a one-year term expiring at the 2027 annual meeting of stockholders. At the 2027 annual meeting of stockholders and at each annual meeting of stockholders thereafter, the board of directors shall cease to be classified and all directors will be elected for a one-year term expiring at the next annual meeting of stockholders. Each director shall hold office for the term for which he or she is elected or appointed and until his or her successor shall be elected and qualified, or until his or her death or until he or she shall resign. Newly created directorships resulting from any increase in the authorized number of directors and any vacancies on the Board resulting from death, resignation, disqualification, removal or other cause may be filled by the affirmative vote of a majority of the remaining directors then in office, even if less than a quorum of the Board, or by a sole remaining director. Any director elected in accordance with the preceding sentence will hold office for the remainder of the full term of the vacant or newly created directorship and until such director’s successor is elected and qualified. No decrease in the authorized number of directors will shorten the term of any incumbent director. Any director or the entire board may be removed, with or without cause, by the holders of a majority of the shares then entitled to vote at an election of directors, except in the case of any director serving in a class of directors for a term expiring at the third annual meeting of stockholders following the election of such class, such director may be removed from office only for cause.


 
3 POWERS OF DIRECTORS FIFTH: The board of directors shall have, in addition to such powers as are hereinafter expressly conferred on it, all such powers as may be exercised by the corporation, subject to the provisions of the statute, the certificate of incorporation and the by-laws. The board of directors shall have power: To purchase or otherwise acquire property, rights or privileges for the corporation, which the corporation has power to take, at such prices and on such terms as the board of directors may deem proper. To pay for such property, rights or privileges in whole or in part with money, stock, bonds, debentures or other securities of the corporation, or by the delivery of other property to the corporation. To create, make and issue mortgages, bonds, deeds of trust, trust agreements and negotiable or transferable instruments and securities, secured by mortgages or otherwise, and to do every other act and thing necessary to effectuate the same. To appoint agents, clerks, assistants, factors, employees and trustees, and to dismiss them at its discretion, to fix their duties and emoluments and to change them from time to time and to require security as it may deem proper. Any employee appointed by the board may be given such designation or title as the board shall determine; however, any such designation or title given any such employee shall not be deemed to constitute such employee a corporate officer under ARTICLE EIGHTH of these by-laws. To confer on any officer of the corporation the power of selecting, discharging or suspending such employees. To determine by whom and in what manner the corporation’s bills, notes, receipts, acceptances, endorsements, checks, releases, contracts or other documents shall be signed. MEETINGS OF DIRECTORS SIXTH: After such annual election of directors, the directors may meet for the purpose of organization, the election of officers and the transaction of other business, at such place and time as the directors may determine, and, if a majority of the directors be present at such place and time, no prior notice of such meeting shall be required to be given to the directors. The place and time of such meeting may also be fixed by written consent of the directors. Regular meetings of the directors shall be held at such place or places, if any, on such date or dates, and at such time or times as shall have been established by the board of directors and publicized among all directors. A notice of each regular meeting shall not be required. Special meetings of the directors may be called by the chairman or vice chairman or upon the request of any two directors. Two business days’ notice of any special meeting of directors shall be given in writing if such notice is delivered by mail or one business days’ notice if such


 
4 notice is given orally or delivered by facsimile transmission or other form of electronic transmission reasonable under the circumstance or hand delivery. Special meetings of the directors may be held within or without the State of Delaware at such places as is indicated in the notice or waiver of notice thereof. A majority of the directors shall constitute a quorum, but a smaller number may adjourn from time to time, without further notice, until a quorum is secured. The board may, by resolution passed by a majority of the whole board, designate one or more committees, each committee to consist of one or more directors of the corporation. Any such committee to the extent provided in the directors’ resolution or in these by-laws, shall have and may exercise all the powers and authority of the board in managing the affairs and business of the Corporation and may authorize affixation of the corporate seal to all papers that require it, to the fullest extent permitted by law and as may be allowed in the future pursuant to amendments and revisions of applicable law; provided, however, that a committee may not have the power and authority to declare a dividend or to authorize the issuance of stock. COMPENSATION OF DIRECTORS AND MEMBERS OF COMMITTEES SEVENTH: Directors and members of standing committees shall receive such compensation for attendance at each regular or special meeting as the board shall from time to time prescribe. OFFICERS OF THE CORPORATION EIGHTH: The officers of the corporation shall be a chairman, a vice chairman, a president, a secretary, a treasurer and such other officers as may from time to time be chosen by the board of directors. The chairman and vice chairman shall be chosen from among the directors. One person may hold more than one office. The officers of the corporation shall hold office until their successors are chosen and qualify in their stead. Any officer chosen or appointed by the board of directors may be removed either with or without cause at any time by the affirmative vote of a majority of the whole board of directors. If the office of any officer or officers becomes vacant for any reason, the vacancy may be filled by the affirmative vote of a majority of the whole board of directors or the board could eliminate the position, combine its duties with another position or fill it on an interim basis. DUTIES OF THE CHAIRMAN NINTH: It shall be the duty of the chairman to preside at all meetings of stockholders and directors; to have general and active management of the business of the corporation; and to see that all orders and resolutions of the board of directors are carried into effect. The chairman shall be vested with all the powers and be required to perform all the duties of the vice chairman in his or her absence or disability.


 
5 DUTIES OF THE VICE CHAIRMAN TENTH: The vice chairman shall have such powers and perform such duties as may from time to time be assigned to him or her by the Chairman of the Board or the Board or as may be prescribed in these By-laws. It shall be the duty of the vice chairman to execute, unless otherwise delegated, all contracts, agreements, deeds, bonds, mortgages and other obligations and instruments, in the name of the corporation, and to affix the corporate seal thereto when authorized by the Board. The vice chairman shall be vested with all the powers and be required to perform all the duties of the chairman in his or her absence or disability. In the absence or disability of the Chairman and the Vice Chairman, the board may appoint from their own number a chairman. DUTIES OF THE PRESIDENT ELEVENTH: The president shall have the general supervision and direction of the other officers of the corporation and shall see that their duties are properly performed, or as designated by the Chairman or Vice Chairman. SECRETARY TWELFTH: The secretary shall attend all meetings of the board of directors, and all other meetings as directed by the board of directors. The secretary shall act as clerk thereof and shall record all of the proceedings of such meetings in a book kept for that purpose. The secretary shall give proper notice of meetings of stockholders and directors and shall perform such other duties as shall be assigned by the chairman or vice chairman of the board of directors. TREASURER THIRTEENTH: The treasurer shall have custody of the funds and securities of the corporation and shall keep full and accurate accounts of receipts and disbursements in books belonging to the corporation and shall deposit all moneys and other valuable effects in the name and to the credit of the corporation in such depositories as may be designated by the board of directors. The treasurer shall keep an account of stock registered and transferred in such manner and subject to such regulations as the board of directors may prescribe. The treasurer shall give the corporation a bond, if required by the board of directors, in such sum and in form and with security satisfactory to the board of directors for the faithful performance of the duties of the office and the restoration to the corporation, in case of the treasurer’s death, resignation or removal from office, of all books, papers, vouchers, money and other property of whatever kind in his or her possession, belonging to the corporation. The treasurer shall perform such other duties as the board of directors may from time to time prescribe or require.


 
6 DUTIES OF OFFICERS MAY BE DELEGATED FOURTEENTH: In case of the absence or disability of any officer of the corporation or for any other reason deemed sufficient by a majority of the board, the board of directors may delegate such officer’s powers or duties to any other officer or to any director for the time being. CERTIFICATES OF STOCK; UNCERTIFICATED SHARES FIFTEENTH: Shares of stock in the corporation may be represented by certificates or may be issued in uncertificated form in accordance with the General Corporation Law of the State of Delaware, as amended from time to time (the “DGCL”). The issuance of shares in uncertificated form shall not affect shares already represented by a certificate until the certificate is surrendered to the corporation. Each holder of stock in the corporation represented by a certificate shall be entitled to a certificate which shall be signed by either the chairman or the vice chairman and any of the treasurer, assistant treasurer, secretary or assistant secretary. If a certificate of stock be lost or destroyed, another may be issued in its stead upon proof of such loss or destruction and the giving of a satisfactory bond of indemnity, in an amount sufficient to indemnify the corporation against any claim. A new certificate may be issued without requiring bond when, in the judgment of the directors, it is proper to do so. Certificates may be signed by facsimile signature if so ordered by the board of directors. TRANSFER OF STOCK SIXTEENTH: Transfers of stock shall be made only upon the transfer books of the corporation kept at an office of the corporation or by a transfer agent designated to transfer shares of stock of the corporation. The certificate for the number of shares involved which are represented by a certificate shall be surrendered for cancellation before a new certificate is issued therefore. The corporation shall have authority to appoint transfer agents and registrars by resolution of the board of directors. CLOSING OF TRANSFER BOOKS SEVENTEENTH: The board of directors shall have power to close the stock transfer books of the corporation for a period not exceeding sixty days preceding the date of any meeting of stockholders or the date for payment of any dividend or the date for the allotment of rights or the date when any change or conversion or exchange of capital stock shall go into effect or for a period of not exceeding sixty days in connection with obtaining the consent of stockholders for any purpose; provided, however, that in lieu of closing the stock transfer books as aforesaid, the by- laws may fix or authorize the board of directors to fix in advance a date not exceeding sixty days preceding the date of any meeting of stockholders or the date for the payment of any dividend, or the date for the allotment of rights or the date when any change or conversion or exchange of capital stock shall go into effect, or a date in connection with obtaining such consent, and in such case such stockholders and only such stockholders as shall be stockholders of record on the date so fixed shall be entitled to such notice of, and to vote at such meeting and any adjournment thereof, or to receive payment of such dividend, or to receive such allotment of rights, or to exercise such rights, or to give such consent, as the case may be, notwithstanding any transfer of any stock on the books of the corporation after any such record date fixed as aforesaid.


 
7 STOCKHOLDERS OF RECORD EIGHTEENTH: The corporation shall be entitled to treat the holder of record of any share or shares of stock as the holder in fact thereof and accordingly shall not be bound to recognize any equitable or other claim to or interest in such share on the part of any other person whether or not it shall have express or other notice thereof, save as expressly provided by the laws of Delaware. FISCAL YEAR NINETEENTH: The fiscal year of the corporation shall begin on the first day of January in each year. DIVIDENDS TWENTIETH: Dividends upon the capital stock may be declared by the board of directors at any regular or special meeting and may be paid in cash or in property or in shares of the capital stock. Before paying any dividend or making any distribution of profits, the directors may set apart out of any of the funds of the corporation available for dividends a reserve or reserves for any proper purpose and may alter or abolish any such reserve or reserves. CHECKS FOR MONEY TWENTY-FIRST: All checks, drafts or orders for the payment of money shall be signed by the treasurer or by such other officer or officers as the board of directors may from time to time designate. No check shall be signed in blank. The board of directors also from time to time may authorize specified employees to sign checks on the corporation’s accounts. BOOKS AND RECORDS TWENTY-SECOND: The books, accounts and records of the corporation except as otherwise required by the laws of the State of Delaware, may be kept within or without the State of Delaware, at such place or places as may from time to time be designated by the by-laws or by resolution of the Directors. WAIVER OF NOTICES TWENTY-THIRD: Any stockholder or director may waive, in writing, any notice, required to be given under these by-laws whether before or after the time stated therein. INDEMNIFICATION OF DIRECTORS, OFFICERS AND EMPLOYEES TWENTY-FOURTH: The corporation shall indemnify and hold harmless, in the manner and to the fullest extent now or hereafter permitted by the DGCL, any person (or the estate of any person) who was or is a party to, or is involved in or threatened to be made a party to, any threatened, pending or completed action, suit or proceeding, whether or not by or in the right of the corporation and whether civil, criminal, administrative, investigative or otherwise, by reason of the fact that such person is or was a director, officer or general counsel of the corporation, or is or was serving at the request of the corporation as a director, officer or general counsel of another


 
8 corporation, partnership, limited liability company, joint venture, trust or other enterprise, including service with respect to employee benefit plans. The indemnification provided herein shall be made if such person acted in good faith and in a manner such person reasonably believed to be in or not opposed to the best interest of the corporation, and, with respect to any criminal action or proceeding, has no reasonable cause to believe his or her conduct was unlawful; provided, however, that, except as provided in the following paragraph, the corporation shall indemnify any such person seeking indemnification in connection with a proceeding initiated by such person only if such proceeding was authorized by the board of directors. To the full extent permitted by law, the indemnification provided herein shall include all expense, liability and loss (including attorneys’ fees, judgments, fines and amounts paid or to be paid in settlement) reasonably incurred or suffered by such person. The corporation shall pay the expenses (including attorneys’ fees) incurred in defending any such proceeding in advance of its final disposition upon the receipt by the corporation of a statement or statements from the claimant requesting such advance and an undertaking by or on behalf of such claimant that the claimant will repay all amounts so advanced if it shall ultimately be determined that such director or officer is not entitled to be indemnified under this ARTICLE TWENTY- FOURTH or otherwise. The indemnification and advancement of expenses provided herein (a) shall not be deemed to limit the right of the corporation to indemnify any other employee or agent and advance any such expenses to the full extent provided by the law, nor shall it be deemed exclusive of any other rights to which any person seeking indemnification and advancement of expenses from the corporation may be entitled under any agreement, vote of stockholders or disinterested directors or otherwise, both as to action in such person’s official capacity and as to action in another capacity while holding such office, (b) is intended to be retroactive and shall be available with respect to events occurring prior to adoption of this ARTICLE TWENTY- FOURTH, and (c) shall continue as to an indemnitee who has ceased to be a director or officer and shall inure to the benefit of the indemnitee’s heirs, executors and administrators. The corporation may, to the full extent permitted by law, purchase and maintain insurance on behalf of any such person against any liability which may be asserted against such person. If a claim under this of this ARTICLE TWENTY-FOURTH is not paid in full within 30 calendar days after a written claim has been received by the corporation, the claimant may at any time thereafter bring suit against the corporation to recover the unpaid amount of the claim and, if successful in whole or in part, the claimant shall be entitled to be paid the reasonable expense of prosecuting the claim. It shall be a defense to any such action to enforce a right to indemnification (but not to an action to enforce a right to an advancement of expenses) that the claimant has not met the standard of conduct which makes it permissible under the DGCL to indemnify the claimant for the amount claimed, but the burden of proving such defense shall be on the corporation. No repeal or modification of this ARTICLE TWENTY-FOURTH shall in any way diminish or adversely affect the rights of any person in respect of any occurrence or matter arising prior to any such repeal or modification. If any provision of this ARTICLE TWENTY-FOURTH shall be held to be invalid, illegal or unenforceable for any reason whatsoever, the validity, legality and enforceability of the remaining provisions of this ARTICLE TWENTY-FOURTH shall not in any way be affected or impaired thereby. The corporation shall not be liable to indemnify any indemnitee under this ARTICLE TWENTY-FOURTH for any amounts paid in settlement of any proceeding (or part


 
9 thereof) effected without the corporation’s written consent, which consent shall not be unreasonably withheld, or for any judicial award if the corporation was not given a reasonable and timely opportunity, at its expense, to participate in the defense of such proceeding. The board of directors may establish reasonable procedures for the submission of claims for indemnification pursuant to this ARTICLE TWENTY-FOURTH, determination of the entitlement of any person thereto, and review of any such determination. NON-DISCRIMATION STATEMENT TWENTY-FIFTH: Consistent with the corporation’s equal employment opportunity policy, nominations for the elections of directors shall be made by the board of directors and voted upon by the stockholders in a manner consistent with these by-laws and without regard to the nominee’s race, color, ethnicity, religion, sex, age, national origin, veteran status, or disability. NOTICE OF NOMINATION OF DIRECTORS TWENTY-SIXTH: Only persons who are nominated in accordance with the following procedures shall be eligible for election as directors of the corporation. Nominations of persons for election to the board of directors may be made at any annual meeting of stockholders, or at any special meeting of stockholders called for the purpose of electing directors, (a) by or at the direction of the board of directors (or any duly authorized committee thereof) or (b) by any stockholder of the Corporation (i) who is a stockholder of record on the date of the giving of the notice provided for in this ARTICLE TWENTY-SIXTH and on the record date for the determination of stockholders entitled to vote at such meeting and (ii) who complies with the requirements and notice procedures set forth in this ARTICLE TWENTY-SIXTH. Shareholders will not be entitled to nominate any candidate for director at any annual or special meeting unless the shareholder shall have first provided notice in writing, delivered or mailed (by certified, registered or overnight mail and postage prepaid), to the secretary of the corporation at the corporation’s principal executive offices so that it is received (a) not less than ninety, nor more than one hundred thirty days prior to the anniversary of the prior year’s annual meeting of stockholders with respect to an annual meeting; provided, however, that in the event the annual meeting is scheduled to be held on a date more than 30 days prior to or delayed by more than 60 days after such anniversary date, notice by the stockholder in order to be timely must be so received not later than the later of the close of business 90 days prior to such annual meeting or the tenth day following the day on which such notice of the date of the annual meeting was mailed or such public disclosure of the date of the annual meeting was made and (b) in the case of a special meeting of stockholders called for the purpose of electing directors, not later than the close of business on the tenth day following the day on which notice of the date of the special meeting was mailed or public disclosure of the date of the special meeting was made, whichever first occurs (and in no event shall the public announcement of an adjournment of the meeting commence a new time period for a giving of a stockholder’s notice under this ARTICLE). Each such notice shall set forth, (a) with respect to each stockholder nominee:


 
10 (i) the name, age, business address and, if known, residence address of each nominee proposed in such notice, (ii) the principal occupation or employment of each such nominee for the past five years, (iii) the class or series and number of shares of capital stock of the corporation which are owned beneficially or of record, directly or indirectly, by the person, (iv) as an appendix, a completed and signed questionnaire, representation and agreement required by this ARTICLE TWENTY-SIXTH, (v) such person’s written consent to being named in the proxy statement as a nominee and to serving as a director if elected, and (vi) any other information relating to the person that would be required to be disclosed in a proxy statement or other filings required to be made in connection with solicitations of proxies for election of directors pursuant to Section 14 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and the rules and regulations promulgated thereunder; (b) as to the stockholder giving the notice and any Stockholder Associated Person (as defined below): (i) the name and address of such stockholder, as it appears on the corporation’s books, and of any such Stockholder Associated Person, (ii) the class or series and number of shares of capital stock of the corporation which are owned beneficially or of record by such stockholder and any such Stockholder Associated Person, directly or indirectly, and the date such shares were acquired, (iii) a description of all agreements, arrangements or understandings, direct or indirect, between or among such stockholder, any such Stockholder Associated Person, each proposed nominee or any other person or persons (including their names) acting in concert with any of the foregoing, pursuant to which the nomination(s) are to be made by such stockholder, (iv) a description of any agreement, arrangement or understanding (including any derivative or short positions, profit interests, options, warrants, convertible securities, stock appreciation or similar rights, hedging transactions, and borrowed or loaned shares) that has been entered into as of the date of the stockholder’s notice by, or on behalf of, such stockholder or any Stockholder Associated Person, whether or not such instrument or right shall be subject to settlement in underlying shares of capital stock, the effect or intent of which is to mitigate loss to, manage risk or benefit of share price changes for, or increase or decrease the voting power of, such stockholder or Stockholder Associated Person, with respect to the securities of the corporation (collectively, a “Derivative Instrument”),


 
11 (v) a description of any rights to dividends on the stock of the corporation held of record or owned beneficially by the stockholder or any Stockholder Associated Person that are separated or separable from the underlying stock of the corporation, (vi) a description of any proportionate interest in stock of the corporation or Derivative Instruments held, directly or indirectly, by a general or limited partnership in which the stockholder or any Stockholder Associated Person is a general partner or, directly or indirectly, beneficially owns an interest in a general partner, (vii) a description of any profit-sharing or any performance-related fees (other than an asset-based fee) that any stockholder giving notice or any Stockholder Associated Person is entitled to, based on any increase or decrease in the value of the stock of the corporation or Derivative Instruments thereof, if any, including without limitation any such interests held by members of such person’s immediate family sharing the same household, (viii) a description of any short interest in any security of the corporation of such stockholder or Stockholder Associated Person (for purposes of this provision a person shall be deemed to have a short interest in a security if such person directly or indirectly, through any contract, arrangement, understanding, relationship or otherwise, has the opportunity to profit or share in any profit derived from any decrease in the value of the subject security), (ix) a description in reasonable detail of any proxy (including revocable proxies), contract, arrangement, understanding or other relationship pursuant to which the stockholder or any Stockholder Associated Person has a right to vote any shares of stock of the corporation, (x) a representation that such stockholder is entitled to vote at the meeting and intends to appear in person or by proxy at the meeting to nominate the person named in its notice, and (xi) any other information relating to such stockholder or nominee that would be required to be disclosed in a proxy statement or other filings required to be made in connection with solicitations of proxies for election of directors pursuant to Section 14 of the Exchange Act and the rules and regulations promulgated thereunder; (c) a description of (i) all direct and indirect compensation and other material monetary agreements, arrangements and understandings during the past three years, and (ii) any other material relationships, between or among the stockholder giving the notice, any Stockholder Associated Person or their respective associates, or others (including nominees of the stockholder delivering notice) acting in concert therewith, including all information that would be required to be disclosed pursuant to Rule 404 promulgated under Regulation S-K if the stockholder giving notice, Stockholder Associated Person or any person acting in concert therewith were the “registrant” for purposes of such rule and the nominee of the stockholder giving notice were a director or executive of such registrant; (d) whether such stockholder or Stockholder Associated Person intends (i) to deliver a proxy statement and form of proxy to holders of a sufficient number of holders of the Corporation’s voting shares to elect such nominee or nominees, (ii) to otherwise solicit proxies from stockholders


 
12 in support of such nominee or nominees and (iii) to comply with all applicable requirements of the Exchange Act with respect to the matters set forth herein; and (e) a representation that the stockholder giving notice and each director nominee shall provide all other information and affirmations, updates and supplements required pursuant to, and otherwise comply with, these by-laws by the applicable deadlines. “Stockholder Associated Person” of any stockholder shall mean, with respect to any nominating stockholder or stockholder providing notice of Business (as defined below), as appliable, (i) any other beneficial owner of stock of the corporation that are owned by such person and (b) any person that directly, or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, such person or such beneficial owner. For purposes of this definition, the terms “controls,” “controlled by” and “under common control with” mean the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of a person, whether through the ownership of voting securities, by contract or otherwise. The stockholder submitting a notice required in accordance with this ARTICLE TWENTY-SIXTH shall (a) provide any other information reasonably requested from time to time by the corporation within five business days after each such request, (b) update and supplement promptly (and in any event no later than two business days prior to the commencement of the applicable meeting of stockholders) any information provided to the corporation in the notice required by this ARTICLE TWENTY-SIXTH, or at the corporation’s request pursuant to the foregoing clause (a), if any such information ceases for any reason to be accurate or complete in any material respect and (c) affirm such information as accurate and complete as of two business days prior to the commencement of the applicable meeting of stockholders. Any such affirmation, update and/or supplement must be delivered or mailed (by certified, registered or overnight mail and postage prepaid) and received by the secretary of the corporation at the corporation’s principal executive offices by the applicable deadline. The chairman of the meeting may, if the facts warrant, determine and declare to the meeting that a shareholder failed to provide notice of a nomination in accordance with the foregoing procedure, and if he or she should so determine, he or she may so declare to the meeting and the defective nomination shall be disregarded. To be eligible to be a nominee for election as a director of the corporation, a person must deliver in accordance with the time periods prescribed for delivery of notice under this ARTICLE TWENTY-SIXTH to the secretary of the corporation a written questionnaire (in the form provided by the secretary upon written request), which includes: (a) information, representations and agreements with respect to the background and qualification of such person and the background of any other person or entity on whose behalf the nomination is being made; (b) a written representation and agreement that such proposed nominee: (i) is not and will not become a party to (A) any agreement, arrangement or understanding with, and has not given any commitment or assurance to, any person or


 
13 entity as to how such person, if elected as a director of the corporation, will act or vote on any issue or question (a “Voting Commitment”) that has not been disclosed to the corporation or (B) any Voting Commitment that could limit or interfere with such person’s ability to comply, if elected as a director of the corporation, with such person’s fiduciary duties under applicable law, (ii) is not and will not become a party to any agreement, arrangement or understanding with any person or entity other than the corporation with respect to any direct or indirect compensation, reimbursement or indemnification in connection with service or action as a director that has not been disclosed therein, (iii) in such person’s individual capacity and on behalf of any such person or entity on whose behalf the nomination is being made, would be in compliance, if elected as a director of the corporation, and will comply, with all publicly disclosed corporate governance, conflict of interest, confidentiality, stock ownership and trading and other policies and guidelines of the corporation that are applicable to directors, and (iv) currently intends to serve as a director for the full term for which he or she is standing for election; (c) such person’s written consent to being named as a nominee for election as director; and (d) an agreement to provide supplemental information promptly (and in any event within five business days) if any of the information provided to the corporation in the questionnaire ceases to be accurate or complete in any material respect. Notwithstanding the provisions of the by-laws, a stockholder shall also comply with all applicable requirements of the Exchange Act and the rules and regulations thereunder with respect to the matters set forth in these by-laws; provided, however that any references in these by-laws to the Exchange Act or the rules promulgated thereunder are not intended to and shall not limit the separate and additional requirements set forth in these by-laws with respect to nominations to be considered pursuant to ARTICLE TWENTY-SIXTH of these by-laws. STOCKHOLDER PROPOSALS FOR BUSINESS TO BE TRANSACTED AT MEETING TWENTY-SEVENTH: At any special meeting of the stockholders, such Business (as defined below) shall be conducted as shall have been brought before the meeting by or at the direction of the board of directors. No business may be transacted at an annual meeting of stockholders, other than Business that is either (a) specified in the notice of meeting (or any supplement thereto), given by or at the direction of the board of directors (or any duly authorized committee thereof), (b) otherwise properly brought before the annual meeting by or at the direction of the board of directors (or any duly authorized committee thereof) or (c) otherwise properly brought before the annual meeting by any stockholder of record of the corporation (i) who is a stockholder of record on the date of the giving of the notice provided for in this ARTICLE TWENTY-SEVENTH and on the record date for the determination of stockholders entitled to vote at such annual meeting, (ii) is entitled to vote at the meeting and (iii) who complies with the notice procedures set forth in this ARTICLE TWENTY-SEVENTH. With respect to this ARTICLE TWENTY-SEVENTH, “Business” shall mean all matters other than nominations of


 
14 candidates for and the election of directors. Stockholder nomination of directors for election is governed solely by ARTICLE TWENTY- SIXTH of these by-laws. In addition to any other applicable requirements (including, without limitation, SEC rules and regulations with respect to matters set forth in this ARTICLE TWENTY-SEVENTH), for Business to be properly brought before an annual meeting by a stockholder, (i) such stockholder must have given timely notice thereof in proper written form to the secretary of the corporation, (ii) such Business must be a proper matter for stockholder action under the DGCL, (iii) if the stockholder, or any Stockholder Associated Person, has provided the corporation with a Solicitation Notice (as defined herein), such stockholder or Stockholder Associated Person must, in the case of a proposal, have delivered a proxy statement and form of proxy to holders of at least the percentage of the corporation’s voting shares required under applicable law to carry any such proposal, and must have included in such materials the Solicitation Notice and (iv) if no Solicitation Notice relating thereto has been timely provided pursuant to this ARTICLE TWENTY-SEVENTH, the stockholder or beneficial owner proposing such Business must not have solicited a number of proxies sufficient to have required the delivery of the Solicitation Notice under this section. To be timely, a stockholder’s notice to the secretary must be delivered to or mailed (by certified, registered or overnight mail and postage prepaid) and received by the secretary of the corporation at the principal executive offices of the corporation not less than 90 days nor more than 130 days prior to the date of the anniversary of the previous year’s annual meeting; provided, however, that in the event the annual meeting is scheduled to be held on a date more than 30 days prior to or is delayed by more than 60 days after such anniversary date, notice by the stockholder in order to be timely must be so received not later than the later of the close of business 90 days prior to such annual meeting or the tenth day following the day on which such notice of the date of the annual meeting was mailed or such public announcement of the date of the annual meeting was first made by the corporation. In no event shall the public announcement of an adjournment of an annual meeting commence a new time period for a giving of a stockholder’s notice under this ARTICLE TWENTY-SEVENTH. To be in proper written form, a stockholder’s notice to the secretary must set forth as to each matter of Business such stockholder proposes to bring before the annual meeting: (a) a brief description of the Business desired to be brought before the annual meeting, the text of the proposal (including the text of any resolutions proposed for consideration and, if such business includes a proposal to amend the by-laws, the language of the proposed amendment) and the reasons for conducting such Business at the annual meeting; (b) as to the stockholder giving such notice and any Stockholder Associated person: (i) the name and address of such stockholder, as it appears on the corporation’s books, and of any such Stockholder Associated Person, (ii) the class or series and number of shares of capital stock of the corporation which are owned beneficially or of record by such stockholder and any such Stockholder Associated Person, directly or indirectly, and the date such shares were acquired,


 
15 (iii) a description of all agreements, arrangements, or understandings, direct or indirect, with respect to such Business between or among the stockholder giving notice, any such Stockholder Associated Person or any other person or person (including their names) acting in concert with any of the foregoing, and any material interest of such stockholder or Stockholder Associated Person in such Business, (iv) a description of any Derivative Instrument directly or indirectly owned beneficially by such stockholder or Stockholder Associated Person and any other direct or indirect opportunity to profit or share in any profit derived from any increase or decrease in the value of shares of the corporation owned by any of them, (v) a description of any rights to dividends on the stock of the corporation held of record or owned beneficially by such stockholder or Stockholder Associated Person that are separated or separable from the underlying shares of the corporation, (vi) a description of any proportionate interest in stock of the corporation or Derivative Instruments held, directly or indirectly, by a general or limited partnership in which such stockholder or Stockholder Associated Person is a general partner or, directly or indirectly, beneficially owns an interest in a general partner, (vii) a description of any profit-sharing or any performance-related fees (other than an asset-based fee) that any stockholder giving notice or any Stockholder Associated Person is entitled to, based on any increase or decrease in the value of the stock of the corporation or Derivative Instruments thereof, if any, including without limitation any such interests held by members of such person’s immediate family sharing the same household, (viii) a description of any short interest in any security of the corporation of such stockholder, beneficial owner or Stockholder Associated Person (for purposes of this provision a person shall be deemed to have a short interest in a security if such person directly or indirectly, through any contract, arrangement, understanding, relationship or otherwise, has the opportunity to profit or share in any profit derived from any decrease in the value of the subject security), (ix) a description in reasonable detail of any proxy (including revocable proxies), contract, arrangement, understanding or other relationship pursuant to which the stockholder or any Stockholder Associated Person has a right to vote any shares of stock of the corporation, (x) a representation that such stockholder giving notice is entitled to vote at the meeting and intends to appear in person or by proxy at the meeting to propose such Business; and (xi) all other information that would be required to be filed with the SEC if the stockholder giving notice or Stockholder Associated Persons were participants in a solicitation subject to Section 14 of the Exchange Act and the rules and regulations promulgated thereunder;


 
16 (c) the names and addresses of other stockholders and beneficial owners known by the stockholder or beneficial owner proposing such Business to support the proposal, and the class and number of shares of the corporation’s capital stock known to be beneficially owned by such other stockholders and beneficial owners; (d) whether such stockholder or Stockholder Associated Person intends: (i) to deliver a proxy statement and form of proxy to holders of a sufficient number of holders of the Corporation’s voting shares required to approve or adopt such Business (an affirmative statement of such intent, a “Solicitation Notice”), (ii) to otherwise solicit proxies from stockholders in support of such Business and (iii) to comply with all applicable requirements of the Exchange Act with respect to the matters set forth herein; and (e) a representation that the stockholder giving notice shall provide all other information and affirmations, updates and supplements required pursuant to, and otherwise comply with, these by-laws by the applicable deadlines. The stockholder submitting a notice required in accordance with this ARTICLE TWENTY-SEVENTH shall (a) provide any other information reasonably requested from time to time by the corporation within five business days after each such request, (b) update and supplement promptly (and in any event no later than two business days prior to the commencement of the applicable meeting of stockholders) any information provided to the Solicitation Notice, or at the corporation’s request pursuant to the foregoing clause (a), if any such information ceases for any reason to be accurate or complete in any material respect and (c) affirm such information as accurate and complete as of two business days prior to the commencement of the applicable meeting of stockholders. Any such affirmation, update and/or supplement must be delivered or mailed (by certified, registered or overnight mail and postage prepaid) and received by the secretary of the corporation at the principal executive offices of the corporation by the applicable date. No business shall be conducted at the annual meeting of stockholders except Business brought before the annual meeting in accordance with the procedures set forth in this ARTICLE TWENTY-SEVENTH, provided, however, that, once Business has been properly brought before the annual meeting in accordance with such procedures, nothing in this ARTICLE TWENTY- SEVENTH shall be deemed to preclude discussion by any stockholder of any such Business. If the chairman of an annual meeting determines that business was not properly brought before the annual meeting in accordance with the foregoing procedures, the chairman of the meeting may declare to the meeting that the business was not properly brought before the meeting and such business shall not be transacted. Notwithstanding the foregoing provisions of ARTICLE TWENTY-SEVENTH, a stockholder shall also comply with all applicable requirements of the Exchange Act and the rules and regulations thereunder with respect to the matters set forth in these by-laws; provided, however, that any references in these by-laws to the Exchange Act or the rules promulgated thereunder are not intended to and shall not limit the requirements of these by-laws applicable to


 
17 nominations or proposals as to any other business to be considered pursuant to these by-laws, regardless of the stockholder’s intent to utilize Rule 14a-8 under the Exchange Act or other federal laws or rules. Nothing in these by-laws shall be deemed to affect any rights (i) of stockholders to request inclusion of proposals in the corporation’s proxy statement pursuant to Rule 14a-8 under the Exchange Act or (ii) of the holders of any series of preferred stock if and to the extent required by law, the certificate of incorporation or these by-laws. FORUM SELECTION TWENTY-EIGHTH: Unless the corporation consents in writing to the selection of an alternative forum, to the fullest extent permitted by law, the sole and exclusive forum for (i) any derivative action or proceeding brought on behalf of the corporation, (ii) any action asserting a claim of breach of a fiduciary duty owed by any director, officer or other employee of the corporation to the corporation or the corporation’s stockholders, (iii) any action asserting a claim arising pursuant to any provision of the DGCL, or (iv) any action asserting a claim governed by the internal affairs doctrine (the actions or proceedings described in clauses (i) through (iv) of this ARTICLE TWENTY-EIGHTH, collectively, an “Intracorporate Proceeding”) shall be the Court of Chancery of the State of Delaware (or if the Court of Chancery does not have jurisdiction, another state court located within the State of Delaware or, if no state court located within the jurisdiction has jurisdiction, the federal district court for the District of Delaware), in all cases subject to the court’s having personal jurisdiction over the indispensable parties named as defendants. Any person or entity purchasing or otherwise acquiring any interest in shares of the capital stock of the corporation shall be deemed to have notice of and consented to the provisions of this ARTICLE TWENTY-EIGHTH. Unless the corporation consents in writing to the selection of an alternative forum, the federal district courts of the United States of America shall be the exclusive forum for the resolution of any complaint asserting a cause of action arising under the Securities Act of 1933, as amended from time to time. AMENDMENTS OF BY-LAWS TWENTY NINTH: These by-laws may be amended, altered, repealed, or added to at any regular meeting of the stockholders or board of directors or at any special meeting called for that purpose, by affirmative vote of a majority of the stock issued and outstanding and entitled to vote or of a majority of the directors in office, as the case may be.


 

Exhibit 31.1
I, Jerry E. Gahlhoff, Jr., certify that:
1.I have reviewed this quarterly report on Form 10-Q of Rollins, Inc.;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
Date: July 25, 2024
/s/ Jerry E. Gahlhoff, Jr.
Jerry E. Gahlhoff, Jr.
President and Chief Executive Officer
(Principle Executive Officer)


Exhibit 31.2
I, Kenneth D. Krause, certify that:
1.I have reviewed this quarterly report on Form 10-Q of Rollins, Inc.;
2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.
Date: July 25, 2024
/s/ Kenneth D. Krause
Kenneth D. Krause
Principal Financial Officer


Exhibit 32.1
CERTIFICATION OF PERIODIC FINANCIAL REPORTS PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
In connection with the Quarterly Report of Rollins, Inc., a Delaware corporation (the “Company”), on Form 10-Q for the period ended June 30, 2024, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned certifies, pursuant to 18 U.S.C. sec. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to his knowledge:
(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
Date: July 25, 2024
By:/s/ Jerry E. Gahlhoff, Jr.
Jerry E. Gahlhoff, Jr.
President and Chief Executive Officer
(Principle Executive Officer)
Date: July 25, 2024
By:/s/ Kenneth D. Krause
Kenneth D. Krause
Principal Financial Officer
This certification shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

v3.24.2
Cover - shares
6 Months Ended
Jun. 30, 2024
Jul. 15, 2024
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Jun. 30, 2024  
Document Transition Report false  
Entity File Number 1-4422  
Entity Registrant Name ROLLINS, INC.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 51-0068479  
Entity Address, Address Line One 2170 Piedmont Road, N.E.  
Entity Address, City or Town Atlanta  
Entity Address, State or Province GA  
Entity Address, Postal Zip Code 30324  
City Area Code 404  
Local Phone Number 888-2000  
Title of 12(b) Security Common Stock  
Trading Symbol ROL  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   484,313,840
Entity Central Index Key 0000084839  
Current Fiscal Year End Date --12-31  
Document Fiscal Year Focus 2024  
Document Fiscal Period Focus Q2  
Amendment Flag false  
v3.24.2
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION - USD ($)
$ in Thousands
Jun. 30, 2024
Dec. 31, 2023
ASSETS    
Cash and cash equivalents $ 106,697 $ 103,825
Trade receivables, net of allowance for expected credit losses of $16,100 and $15,797, respectively 205,183 178,214
Financed receivables, short-term, net of allowance for expected credit losses of $1,971 and $1,874, respectively 39,959 37,025
Materials and supplies 37,925 33,383
Other current assets 84,528 54,192
Total current assets 474,292 406,639
Equipment and property, net of accumulated depreciation of $372,839 and $360,421, respectively 129,115 126,661
Goodwill 1,116,215 1,070,310
Intangible assets, net 545,979 545,734
Operating lease right-of-use assets 371,018 323,390
Financed receivables, long-term, net of allowance for expected credit losses of $4,436 and $3,728, respectively 85,498 75,909
Other assets 44,385 46,817
Total assets 2,766,502 2,595,460
LIABILITIES    
Accounts payable 54,075 49,200
Accrued insurance - current 49,246 46,807
Accrued compensation and related liabilities 107,606 114,355
Unearned revenues 196,690 172,380
Operating lease liabilities - current 105,905 92,203
Other current liabilities 96,428 101,744
Total current liabilities 609,950 576,689
Accrued insurance, less current portion 57,602 48,060
Operating lease liabilities, less current portion 267,639 233,369
Long-term debt 502,043 490,776
Other long-term accrued liabilities 93,210 90,999
Total liabilities 1,530,444 1,439,893
Commitments and contingencies
STOCKHOLDERS’ EQUITY    
Preferred stock, without par value; 500,000 shares authorized, zero shares issued 0 0
Common stock, par value $1 per share; 800,000,000 shares authorized, 484,313,840 and 484,080,014 shares issued and outstanding, respectively 484,314 484,080
Additional paid in capital 137,914 131,840
Accumulated other comprehensive loss (31,196) (26,755)
Retained earnings 645,026 566,402
Total stockholders’ equity 1,236,058 1,155,567
Total liabilities and stockholders’ equity 2,766,502 2,595,460
Customer contracts, net    
ASSETS    
Intangible assets, net 386,211 386,152
Trademarks & tradenames, net    
ASSETS    
Intangible assets, net 151,334 151,368
Other intangible assets, net    
ASSETS    
Intangible assets, net $ 8,434 $ 8,214
v3.24.2
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (Parenthetical) - USD ($)
$ in Thousands
Jun. 30, 2024
Dec. 31, 2023
Statement of Financial Position [Abstract]    
Trade receivables, allowance for expected credit losses $ 16,100 $ 15,797
Financed receivables, allowance for expected credit losses 1,971 1,874
Equipment and property, net of accumulated depreciation 372,839 360,421
Financed receivables, allowance for expected credit losses $ 4,436 $ 3,728
Preferred stock, shares authorized (in shares) 500,000 500,000
Preferred stock, shares issued (in shares) 0 0
Common stock, par value (in USD per share) $ 1 $ 1
Common stock, shares authorized (in shares) 800,000,000 800,000,000
Common stock, shares issued (in shares) 484,313,840 484,080,014
Common stock, shares outstanding (in shares) 484,313,840 484,080,014
v3.24.2
CONDENSED CONSOLIDATED STATEMENTS OF INCOME - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
REVENUES        
Revenue from Contract with Customer, Product and Service [Extensible Enumeration] Customer Services [Member] Customer Services [Member] Customer Services [Member] Customer Services [Member]
Customer services $ 891,920 $ 820,750 $ 1,640,269 $ 1,478,765
COSTS AND EXPENSES        
Cost of services provided (exclusive of depreciation and amortization below) 410,285 384,191 775,843 711,033
Sales, general and administrative 271,547 255,331 494,604 451,762
Depreciation and amortization 27,711 26,439 55,021 48,941
Total operating expenses 709,543 665,961 1,325,468 1,211,736
OPERATING INCOME 182,377 154,789 314,801 267,029
Interest expense, net 7,775 4,785 15,500 5,250
Other income, net (412) (1,019) (351) (5,733)
CONSOLIDATED INCOME BEFORE INCOME TAXES 175,014 151,023 299,652 267,512
PROVISION FOR INCOME TAXES 45,617 40,880 75,861 69,135
NET INCOME $ 129,397 $ 110,143 $ 223,791 $ 198,377
NET INCOME PER SHARE - BASIC (in USD per share) $ 0.27 $ 0.22 $ 0.46 $ 0.40
NET INCOME PER SHARE - DILUTED (in USD per share) $ 0.27 $ 0.22 $ 0.46 $ 0.40
Weighted average shares outstanding - basic (in shares) 484,244 492,700 484,187 492,593
Weighted average shares outstanding - diluted (in shares) 484,419 492,891 484,356 492,764
DIVIDENDS PAID PER SHARE (in USD per share) $ 0.15 $ 0.13 $ 0.30 $ 0.26
v3.24.2
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Income Statement [Abstract]        
NET INCOME $ 129,397 $ 110,143 $ 223,791 $ 198,377
Other comprehensive (loss) income, net of tax:        
Foreign currency translation adjustments 1,306 2,362 (4,468) 2,459
Unrealized (loss) gain on available for sale securities (30) (110) 27 52
Other comprehensive (loss) income, net of tax 1,276 2,252 (4,441) 2,511
Comprehensive income $ 130,673 $ 112,395 $ 219,350 $ 200,888
v3.24.2
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY - USD ($)
$ in Thousands
Total
Common Stock
Paid-in- Capital
Accumulated Other Comprehensive Income / (Loss)
Retained Earnings
Beginning balance (in shares) at Dec. 31, 2022   492,448,000      
Beginning balance at Dec. 31, 2022 $ 1,267,197 $ 492,448 $ 119,242 $ (31,562) $ 687,069
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Net income 198,377       198,377
Other comprehensive income / (loss), net of tax:          
Foreign currency translation adjustments 2,459     2,459  
Unrealized gain (losses) on available for sale securities 52     52  
Cash dividends (127,996)       (127,996)
Stock compensation (in shares)   643,000      
Stock compensation 12,331 $ 643 11,688    
Shares withheld for payment of employee taxes (in shares)   (270,000)      
Shares withheld for payment of employee taxes (10,195) $ (270) (9,925)    
Ending balance (in shares) at Jun. 30, 2023   492,821,000      
Ending balance at Jun. 30, 2023 1,342,225 $ 492,821 121,005 (29,051) 757,450
Beginning balance (in shares) at Mar. 31, 2023   492,787,000      
Beginning balance at Mar. 31, 2023 1,287,752 $ 492,787 115,018 (31,303) 711,250
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Net income 110,143       110,143
Other comprehensive income / (loss), net of tax:          
Foreign currency translation adjustments 2,362     2,362  
Unrealized gain (losses) on available for sale securities (110)     (110)  
Cash dividends (63,943)       (63,943)
Stock compensation (in shares)   42,000      
Stock compensation 6,384 $ 42 6,342    
Shares withheld for payment of employee taxes (in shares)   (8,000)      
Shares withheld for payment of employee taxes (363) $ (8) (355)    
Ending balance (in shares) at Jun. 30, 2023   492,821,000      
Ending balance at Jun. 30, 2023 $ 1,342,225 $ 492,821 121,005 (29,051) 757,450
Beginning balance (in shares) at Dec. 31, 2023 484,080,014 484,080,000      
Beginning balance at Dec. 31, 2023 $ 1,155,567 $ 484,080 131,840 (26,755) 566,402
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Net income 223,791       223,791
Other comprehensive income / (loss), net of tax:          
Foreign currency translation adjustments (4,468)     (4,468)  
Unrealized gain (losses) on available for sale securities 27     27  
Cash dividends (145,167)       (145,167)
Stock compensation (in shares)   511,000      
Stock compensation 17,867 $ 511 17,356    
Shares withheld for payment of employee taxes (in shares)   (277,000)      
Shares withheld for payment of employee taxes $ (11,559) $ (277) (11,282)    
Ending balance (in shares) at Jun. 30, 2024 484,313,840 484,314,000      
Ending balance at Jun. 30, 2024 $ 1,236,058 $ 484,314 137,914 (31,196) 645,026
Beginning balance (in shares) at Mar. 31, 2024   484,230,000      
Beginning balance at Mar. 31, 2024 1,167,496 $ 484,230 127,531 (32,472) 588,207
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Net income 129,397       129,397
Other comprehensive income / (loss), net of tax:          
Foreign currency translation adjustments 1,306     1,306  
Unrealized gain (losses) on available for sale securities (30)     (30)  
Cash dividends (72,578)       (72,578)
Stock compensation (in shares)   97,000      
Stock compensation 10,686 $ 97 10,589    
Shares withheld for payment of employee taxes (in shares)   (13,000)      
Shares withheld for payment of employee taxes $ (219) $ (13) (206)    
Ending balance (in shares) at Jun. 30, 2024 484,313,840 484,314,000      
Ending balance at Jun. 30, 2024 $ 1,236,058 $ 484,314 $ 137,914 $ (31,196) $ 645,026
v3.24.2
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
OPERATING ACTIVITIES    
Net income $ 223,791 $ 198,377
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization 55,021 48,941
Stock-based compensation expense 15,560 12,331
Provision for expected credit losses 15,137 9,946
Gain on sale of assets, net (781) (5,734)
Provision for deferred income taxes 0 144
Changes in operating assets and liabilities:    
Trade accounts receivable (39,904) (28,425)
Financing receivables (12,523) (13,000)
Materials and supplies (4,142) (2,233)
Other current assets (30,775) (28,513)
Accounts payable and accrued expenses 15,289 34,055
Unearned revenue 24,304 18,047
Other long-term assets and liabilities 11,571 4,250
Net cash provided by operating activities 272,548 248,186
INVESTING ACTIVITIES    
Acquisitions, net of cash acquired (81,654) (327,892)
Capital expenditures (15,867) (14,411)
Proceeds from sale of assets 2,313 10,186
Other investing activities, net 1,587 495
Net cash used in investing activities (93,621) (331,622)
FINANCING ACTIVITIES    
Payment of contingent consideration (30,289) (4,350)
Borrowings under revolving commitment 271,000 585,000
Repayments of term loan 0 (55,000)
Repayments of revolving commitment (260,000) (245,000)
Payment of dividends (145,167) (127,996)
Cash paid for common stock purchased (11,559) (11,808)
Other financing activities, net 2,129 (651)
Net cash (used in) provided by financing activities (173,886) 140,195
Effect of exchange rate changes on cash (2,169) 2,642
Net increase in cash and cash equivalents 2,872 59,401
Cash and cash equivalents at beginning of period 103,825 95,346
Cash and cash equivalents at end of period 106,697 154,747
Supplemental disclosure of cash flow information:    
Cash paid for interest 17,558 4,197
Cash paid for income taxes, net 93,272 84,583
Non-cash additions to operating lease right-of-use assets $ 103,235 $ 55,353
v3.24.2
BASIS OF PREPARATION
6 Months Ended
Jun. 30, 2024
Accounting Policies [Abstract]  
BASIS OF PREPARATION
Basis of Preparation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America, or U.S. GAAP, the instructions to Form 10-Q and applicable sections of Securities and Exchange Commission ("SEC") regulation S-X, and therefore do not include all information and footnotes required by U.S. GAAP for complete financial statements. There have been no material changes in the Company’s significant accounting policies or the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (including its subsidiaries unless the context otherwise requires, “Rollins,” “we,” “us,” “our,” or the “Company”) for the year ended December 31, 2023. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2023 Annual Report on Form 10-K.
The Company’s condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of economic trends on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all material adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the continued uncertainty surrounding economic trends. The results of operations for the three and six months ended June 30, 2024 are not necessarily indicative of results for the entire year. The severity, magnitude and duration of certain economic trends continue to be uncertain and are difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to economic trends and may change materially in future periods.
v3.24.2
RECENT ACCOUNTING PRONOUNCEMENTS
6 Months Ended
Jun. 30, 2024
Accounting Changes and Error Corrections [Abstract]  
RECENT ACCOUNTING PRONOUNCEMENTS RECENT ACCOUNTING PRONOUNCEMENTS
Accounting standards and disclosure rules issued but not yet adopted
In October 2023, the FASB issued Accounting Standards Update ("ASU") 2023-06, “Disclosure Improvements: Codification Amendments in Response to the SEC’s Disclosure Update and Simplification Initiative,” to amend certain disclosure and presentation requirements for a variety of topics within the Accounting Standards Codification ("ASC"). These amendments align the requirements in the ASC to the removal of certain disclosure requirements set out in Regulation S-X and Regulation S-K, announced by the SEC. The effective date for each amended topic in the ASC is either the date on which the SEC’s removal of the related disclosure requirement from Regulation S-X or Regulation S-K becomes effective, or on June 30, 2027, if the SEC has not removed the requirements by that date. Early adoption is prohibited. The Company does not expect that the application of this standard will have a material impact on its disclosures.
In November 2023, the FASB issued ASU 2023-07, "Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures (“ASU 2023-07”), which is intended to improve reportable segment disclosure requirements, primarily through additional and more detailed information about a reportable segment's expenses. The guidance is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The guidance is to be applied retrospectively to all prior periods presented in the financial statements. Upon transition, the segment expense categories and amounts disclosed in the prior periods should be based on the significant segment expense categories identified and disclosed in the period of adoption. The Company is currently evaluating the potential impact of adopting this new guidance on its disclosures.
In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which is intended to enhance the transparency and decision usefulness of income tax disclosures. This amendment modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation and additional information for reconciling items that meet a quantitative threshold, (2) the amount of income taxes paid (net of refunds received) (disaggregated by federal, state, and foreign taxes) as well as individual jurisdictions in which income taxes paid is equal to or greater than 5 percent of total income taxes paid net of refunds, (3) the income or loss from continuing operations before income tax expense or benefit (disaggregated between domestic and foreign) and (4) income tax expense or benefit from continuing operations (disaggregated by federal, state
and foreign). The guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, while retrospective application is permitted. The Company is currently evaluating the potential impact of adopting this new guidance on its disclosures.
In March 2024, the SEC adopted the final rule under SEC Release No. 33-11275, The Enhancement and Standardization of Climate-Related Disclosures for Investors. This rule will require registrants to disclose certain climate-related information in registration statements and annual reports. On April 4, 2024, the SEC voluntarily stayed the effective date of the final rule pending judicial review of petitions challenging it, which have been consolidated for review by the U.S. District Court of Appeals for the 8th Circuit. Notwithstanding any changes as a result of these challenges, the disclosure requirements will apply to the Company's fiscal year beginning January 1, 2025. The Company is currently evaluating the impact this final rule will have on its financial statement disclosures.
v3.24.2
ACQUISITIONS
6 Months Ended
Jun. 30, 2024
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]  
ACQUISITIONS ACQUISITIONS
2024 Acquisitions
The Company made 26 acquisitions during the six months ended June 30, 2024. The aggregate preliminary values of major classes of assets acquired and liabilities assumed recorded at the dates of acquisition are included in the reconciliation of the total preliminary consideration as follows (in thousands):
June 30, 2024
Accounts receivable$2,965 
Materials and supplies598 
Other current assets543 
Equipment and property4,450 
Goodwill47,654 
Customer contracts36,227 
Trademarks & tradenames1,108 
Other intangible assets1,307 
Current liabilities(783)
Unearned revenue(103)
Other assets and liabilities, net(1,771)
Assets acquired and liabilities assumed$92,195 
Included in the total consideration of $92.2 million are acquisition holdback liabilities of $10.5 million.
Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. A majority of the recognized goodwill is expected to be deductible for tax purposes. Valuations of certain assets and liabilities, including intangible assets and goodwill, as of the acquisition date have not been finalized at this time and are provisional.
Fox Pest Control Acquisition
On April 1, 2023, the Company acquired 100% of FPC Holdings, LLC (“Fox Pest Control”, or "Fox"). As part of funding the Fox acquisition, on April 3, 2023, the Company borrowed incremental amounts under the Credit Agreement of $305.0 million. The proceeds were used to pay cash consideration at closing.
The Fox acquisition has been accounted for as a business combination. The valuation of the Fox acquisition was performed by a third-party valuation specialist under our management’s supervision. The values of identified assets acquired and liabilities assumed were finalized as of March 31, 2024 and are summarized in the table below (in thousands).
Final Fair Value
Cash$4,560 
Accounts receivable1,542 
Materials and supplies431 
Operating lease right-of-use assets8,689 
Other current assets487 
Goodwill188,176 
Customer contracts118,000 
Trademarks & tradenames38,000 
Current liabilities(5,538)
Unearned revenue(6,144)
Operating lease liabilities(8,689)
Assets acquired and liabilities assumed$339,514 
The Company purchased Fox for $339.5 million. Included in the total consideration are cash payments of $302.8 million made upon closing, contingent consideration valued at $28.0 million that is based on Fox's financial performance in the twelve months following acquisition, and holdback liabilities valued at $8.7 million to be held by the Company to settle indemnity claims and working capital adjustments. The fair value of the contingent consideration was estimated using a Monte Carlo simulation. During the six months ended June 30, 2024, we recognized a charge of $1.0 million related to adjustments to the fair value of contingent consideration resulting from the acquisition of Fox. This charge is reported within sales, general and administrative expenses in our condensed consolidated statement of income.
Acquired customer contracts are estimated to have a remaining useful life of 7 years. The acquired trademarks and tradenames are expected to have an indefinite useful life.
Goodwill from this acquisition represents the excess of the purchase price over the fair value of net assets of the business acquired. The factors contributing to the amount of goodwill are based on strategic and synergistic benefits that are expected to be realized. The recognized goodwill is expected to be deductible for tax purposes.
Pro Forma Financial Information
The following table presents unaudited consolidated pro forma information as if the acquisition of Fox had occurred on January 1, 2022. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.
(in thousands)Three Months Ended June 30, 2023Six Months Ended June 30, 2023
Revenues$820,750 $1,507,673 
Net income109,564 191,999 
The pro forma financial information above adjusts for the effects of material business combination items, including the alignment of accounting policies, the effect of fair value adjustments including the amortization of acquired intangible assets, interest expense related to the incremental borrowings under the Credit Agreement, and income tax effects as if Fox had been part of Rollins since January 1, 2022.
v3.24.2
REVENUE
6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Revenue, classified by the major geographic areas in which our customers are located, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
United States$827,839 $763,646 $1,521,699 $1,372,654 
Other countries64,081 57,104 118,570 106,111 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenue from external customers, classified by significant product and service offerings, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Residential revenue$408,414 $384,087 $737,752 $666,844 
Commercial revenue287,770 261,900 545,884 493,607 
Termite completions, bait monitoring, & renewals186,024 166,398 338,084 302,529 
Franchise revenues4,445 4,304 8,406 8,093 
Other revenues5,267 4,061 10,143 7,692 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenues classified by significant product and service offerings for the three and six months ended June 30, 2023 were misstated by an immaterial amount and have been restated from the amounts previously reported to correct the classification of such revenues. There was no impact on our condensed consolidated statements of income, financial position, or cash flows.
The Company records unearned revenue when we have either received payment or contractually have the right to bill for services in advance of the services or performance obligations being performed. Unearned revenue recognized in the three months ended June 30, 2024 and 2023 was $63.4 million and $57.8 million, and $125.3 million and $113.3 million in the six months ended June 30, 2024 and 2023, respectively. Changes in unearned revenue were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$222,967 $198,154 $210,059 $187,994 
Deferral of unearned revenue74,369 77,911 149,165 143,537 
Recognition of unearned revenue(63,437)(57,791)(125,325)(113,257)
Ending balance$233,899 $218,274 $233,899 $218,274 
As of June 30, 2024 and December 31, 2023, the Company had long-term unearned revenue of $37.2 million and $37.7 million, respectively, recorded in other long-term accrued liabilities. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2034.
Incremental Costs of Obtaining a Contract with a Customer
Incremental costs of obtaining a contract include only those costs that we incur to obtain a contract that we would not have incurred if the contract had not been obtained, primarily sales commissions. These costs are recorded as an asset and amortized to expense over the life of the contract to the extent such costs are expected to be recovered. As of June 30, 2024, we have $27.9 million of unamortized capitalized costs to obtain a contract, of which $22.7 million is recorded within other current assets and $5.2 million is recorded within other assets on our condensed consolidated statement of financial position. As of December 31, 2023, we had $22.0 million of unamortized capitalized costs to obtain a contract, of
which $15.3 million was recorded within other current assets and $6.7 million was recorded within other assets on our condensed consolidated statement of financial position. During the three and six months ended June 30, 2024, we recorded approximately $4.2 million and $8.0 million of amortization of capitalized costs, which is recorded within sales, general and administrative expense on our condensed consolidated statement of income. During the three and six months ended June 30, 2023, we recorded $1.2 million of amortization of capitalized costs.
v3.24.2
ALLOWANCE FOR CREDIT LOSSES
6 Months Ended
Jun. 30, 2024
Receivables [Abstract]  
ALLOWANCE FOR CREDIT LOSSES ALLOWANCE FOR CREDIT LOSSES
The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of individuals and entities comprising Rollins’ customer base and dispersion across many different geographical regions.
The Company manages its financed receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing, require a significant down payment or turn down the contract. Delinquencies of accounts are monitored each month. Financed receivables include installment receivable amounts, some of which are due subsequent to one year from the balance sheet dates.
The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written off against the allowance for credit losses when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. The Company stops accruing interest to these receivables when they are deemed uncollectible. Below is a roll forward of the Company’s allowance for credit losses for the three and six months ended June 30, 2024 and 2023.
Allowance for Credit Losses
(in thousands)Trade
Receivables
Financed
Receivables
Total
Receivables
Balance at December 31, 2023$15,797 $5,602 $21,399 
Provision for expected credit losses4,823 2,870 7,693 
Write-offs charged against the allowance(7,184)(2,362)(9,546)
Recoveries collected1,428 146 1,574 
Balance at March 31, 2024$14,864 $6,256 $21,120 
Provision for expected credit losses4,503 2,941 7,444 
Write-offs charged against the allowance(4,690)(2,985)(7,675)
Recoveries collected1,423 195 1,618 
Balance at June 30, 2024$16,100 $6,407 $22,507 
Allowance for Credit Losses
(in thousands)Trade
Receivables
Financed
Receivables
Total
Receivables
Balance at December 31, 2022$14,073 $4,968 $19,041 
Provision for expected credit losses1,461 2,435 3,896 
Write-offs charged against the allowance(4,687)(1,927)(6,614)
Recoveries collected1,629 — 1,629 
Balance at March 31, 2023$12,476 $5,476 $17,952 
Provision for expected credit losses3,185 2,865 6,050 
Write-offs charged against the allowance(4,271)(2,332)(6,603)
Recoveries collected1,349 — 1,349 
Balance at June 30, 2023$12,739 $6,009 $18,748 
v3.24.2
GOODWILL AND INTANGIBLE ASSETS
6 Months Ended
Jun. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND INTANGIBLE ASSETS GOODWILL AND INTANGIBLE ASSETS
The following table summarizes changes in goodwill during the six months ended June 30, 2024 (in thousands):
Balance at December 31, 2023$1,070,310 
Additions47,654 
Adjustments due to currency translation and other(1,749)
Balance at June 30, 2024$1,116,215 
The following table sets forth the components of indefinite-lived and amortizable intangible assets as of June 30, 2024 and December 31, 2023 (in thousands):
June 30, 2024December 31, 2023
GrossAccumulated
Amortization
Carrying
Value
GrossAccumulated
Amortization
Carrying
Value
Useful Life
in Years
Amortizable intangible assets:
Customer contracts$660,242 $(274,031)$386,211 $625,920 $(239,768)$386,152 
3-20
Trademarks and tradenames22,527 (10,924)11,603 21,566 (9,933)11,633 
7-20
Other intangible assets26,050 (19,843)6,207 24,766 (18,779)5,987 
3-20
Total amortizable intangible assets$708,819 $(304,798)$404,021 $672,252 $(268,480)403,772 
Indefinite-lived intangible assets141,958 141,962 
Total customer contracts and other intangible assets$545,979 $545,734 
Amortization expense related to intangible assets was $19.3 million and $18.0 million for the three months ended June 30, 2024 and 2023, respectively. Amortization expense related to intangible assets was $38.0 million and $32.0 million for the six months ended June 30, 2024 and 2023, respectively. Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives.
Estimated amortization expense for the existing carrying amount of amortizable intangible assets for each of the five succeeding fiscal years as of June 30, 2024 are as follows:
(in thousands)
2024 (excluding the six months ended June 30, 2024)$42,771 
202574,333 
202670,233 
202766,367 
202864,356 
v3.24.2
FAIR VALUE MEASUREMENT
6 Months Ended
Jun. 30, 2024
Fair Value Disclosures [Abstract]  
FAIR VALUE MEASUREMENT FAIR VALUE MEASUREMENT
The Company’s financial instruments consist of cash and cash equivalents, trade receivables, financed and notes receivable, accounts payable, other short-term liabilities, and debt. The carrying amounts of these financial instruments approximate their respective fair values.
The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. Level 1 refers to fair values determined based on quoted prices in active markets for identical assets. Level 2 refers to fair values estimated using significant other observable inputs, and Level 3 includes fair values estimated using significant non-observable inputs.
As of June 30, 2024 and December 31, 2023, we had investments in international bonds of $9.1 million and $10.2 million, respectively. These bonds are accounted for as available for sale securities and are level 2 assets under the fair value hierarchy. The bonds are recorded at their fair market values and reported within other current assets and other assets in our condensed consolidated statement of financial position. The unrealized gain or loss activity during the three and six months ended June 30, 2024 and 2023 was not significant.
As of June 30, 2024 and December 31, 2023, the Company had $22.6 million and $46.1 million of acquisition holdback and earnout liabilities payable to former owners of acquired companies, respectively. The earnout liabilities were adjusted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$51,858 $10,533 $46,104 $13,496 
New acquisitions and measurement adjustments3,785 38,731 10,449 40,031 
Payouts(33,012)(252)(34,486)(4,350)
Interest and fair value adjustments9 1,084 543 1,106 
Charge offset, forfeit and other(3)(788)27 (975)
Ending balance$22,637 $49,308 $22,637 $49,308 
v3.24.2
DEBT
6 Months Ended
Jun. 30, 2024
Debt Disclosure [Abstract]  
DEBT DEBT
On February 24, 2023, the Company entered into a revolving credit agreement (the "Credit Agreement") with, among others, JPMorgan Chase Bank, N.A. (“JPMorgan Chase”), as administrative agent (in such capacity, the “Administrative Agent”), which refinanced its previous credit facility.
The Credit Agreement provides for a $1.0 billion revolving credit facility (the “Credit Facility”), which may be denominated in U.S. Dollars and other currencies, including Euros, Australian Dollars, Canadian Dollars, New Zealand Dollars, Pounds Sterling and Japanese Yen, subject to a $400 million foreign currency sublimit. The Credit Facility also includes sub-facilities for the issuance of letters of credit of up to $150 million and swing line loans at the Administrative Agent’s discretion of up to $50 million. Certain subsidiaries of Rollins provide unsecured guarantees of the Credit Facility. Rollins has the ability to expand its borrowing availability under the Credit Agreement in the form of increased revolving
commitments or one or more tranches of term loans by up to an additional $750 million, subject to the agreement of the participating lenders and certain other customary conditions. The maturity date of the loans under the Credit Agreement is February 24, 2028.
Loans under the Credit Agreement bear interest, at Rollins’ election, at (i) for loans denominated in U.S. Dollars, (A) an alternate base rate (subject to a floor of 0.00%), which is the greatest of (x) the prime rate publicly announced from time to time by JPMorgan Chase, (y) the greater of the federal funds effective rate and the Federal Reserve Bank of New York overnight bank funding rate, plus 50 basis points, and (z) Adjusted Term SOFR for a one month interest period, plus a margin ranging from 0.00% to 0.50% per annum based on Rollins’ consolidated total net leverage ratio; or (B) the greater of term SOFR for the applicable interest period plus 10 basis points (“Adjusted Term SOFR”) and zero, plus a margin ranging from 1.00% to 1.50% per annum based on Rollins’ consolidated total net leverage ratio; and (ii) for loans denominated in other currencies, including Euros, Australian Dollars, Canadian Dollars, New Zealand Dollars, Pounds Sterling and Japanese Yen, such interest rates as set forth in the Credit Agreement.
As of June 30, 2024, the Company had outstanding borrowings of $504.0 million under the Credit Facility. Borrowings under the Credit Facility are presented under the long-term debt caption of our condensed consolidated balance sheet, net of $2.0 million in unamortized debt issuance costs as of June 30, 2024. The aggregate effective interest rate on the debt outstanding as of June 30, 2024 was 6.4%. As of December 31, 2023, the Company had outstanding borrowings of $493.0 million under the Credit Facility. Borrowings under the Credit Facility are presented under the long-term debt caption of our condensed consolidated balance sheet, net of $2.2 million in unamortized debt issuance costs as of December 31, 2023. The aggregate effective interest rate on the debt outstanding as of December 31, 2023 was 6.5%.
The Company maintained $71.7 million in letters of credit as of June 30, 2024 and December 31, 2023. These letters of credit are required by the Company’s insurance companies, due to the Company’s high deductible insurance program, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate potential future insurance claims.
The Credit Agreement contains customary terms and conditions, including, without limitation, certain financial covenants including covenants restricting Rollins’ ability to incur certain indebtedness or liens, or to merge or consolidate with or sell substantially all of its assets to another entity. Further, the Credit Agreement contains a financial covenant restricting Rollins’ ability to permit the ratio of Rollins’ consolidated total net debt to EBITDA to exceed 3.50 to 1.00. Following certain acquisitions, Rollins may elect to increase the financial covenant level to 4.00 to 1.00 temporarily. The ratio is calculated as of the last day of the fiscal quarter most recently ended. The Credit Agreement also contains provisions permitting a future environmental, social and governance amendment, subject to certain terms and conditions contained therein, by which pricing may be adjusted pursuant to the Company's performance measured against certain sustainability-linked metrics. The Company is in compliance with applicable debt covenants as of June 30, 2024.
v3.24.2
CONTINGENCIES
6 Months Ended
Jun. 30, 2024
Commitments and Contingencies Disclosure [Abstract]  
CONTINGENCIES CONTINGENCIES
In the normal course of business, the Company and its subsidiaries are involved in, and will continue to be involved in, various claims, arbitrations, contractual disputes, investigations, and regulatory and litigation matters relating to, and arising out of, our businesses and our operations. These matters may involve, but are not limited to, allegations that our services or vehicles caused damage or injury, claims that our services did not achieve the desired results, claims related to acquisitions and allegations by federal, state or local authorities, including taxing authorities, of violations of regulations or statutes. In addition, we are parties to employment-related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are also involved from time to time in certain environmental matters primarily arising in the normal course of business. We evaluate pending and threatened claims and establish loss contingency reserves based upon outcomes we currently believe to be probable and reasonably estimable.
The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and auto liability. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third party to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is
not always an accurate indication of future events. The accruals and reserves we hold are based on estimates that involve a degree of judgment and are inherently variable and could be overestimated or insufficient. If actual claims exceed our estimates, our operating results could be materially affected, and our ability to take timely corrective actions to limit future costs may be limited.
Management does not believe that any pending claim, proceeding or litigation, regulatory action or investigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters could result in a charge that might be material to the results of an individual quarter or year.
v3.24.2
STOCKHOLDERS’ EQUITY
6 Months Ended
Jun. 30, 2024
Equity [Abstract]  
STOCKHOLDERS' EQUITY STOCKHOLDERS' EQUITY
During the three months ended June 30, 2024, the Company paid $72.6 million, or $0.15 per share, in cash dividends compared to $63.9 million, or $0.13 per share, during the same period in 2023. During the six months ended June 30, 2024, the Company paid $145.2 million, or $0.30 per share, in cash dividends compared to $128.0 million, or $0.26 per share, during the same period in 2023.
The Company withholds shares from employees for the payment of their taxes on equity awards that have vested. The Company withheld $0.2 million and $0.4 million in connection with employee tax obligations during the three month periods ended June 30, 2024 and 2023, respectively. The Company withheld $11.6 million and $10.2 million in connection with employee tax obligations during the six month periods ended June 30, 2024 and 2023, respectively. The Company did not repurchase shares on the open market during the three and six months ended June 30, 2024 and June 30, 2023.
The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Restricted shares and PSUs:
Compensation expense$8,197 $6,192 $14,804 $11,948 
Employee Stock Purchase Plan
As more fully discussed in Note 13 of the Company’s notes to the consolidated financial statements in its 2023 Annual Report on Form 10-K, shareholders approved the Rollins, Inc. 2022 Employee Stock Purchase Plan ("ESPP") which provides eligible employees with the option to purchase shares of Company common stock, at a discount, through payroll deductions during six-month offering periods. The Company recorded compensation expense associated with its ESPP of $0.2 million and $0.8 million during the three and six months ended June 30, 2024, respectively, and $0.2 million and $0.4 million during the three and six months ended June 30, 2023. Compensation expense for the ESPP is included in cost of services provided and sales, general and administrative expenses in our condensed consolidated statements of income.
v3.24.2
EARNINGS PER SHARE
6 Months Ended
Jun. 30, 2024
Earnings Per Share [Abstract]  
EARNINGS PER SHARE EARNINGS PER SHARE
The Company reports both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period. Diluted earnings per share is calculated by dividing the net income available to participating common shareholders by the diluted weighted average number of shares outstanding for the period. The diluted weighted average number of shares outstanding is the basic weighted number of shares adjusted for any potentially dilutive equity.
A reconciliation of weighted average shares outstanding is as follows (in thousands):
Three Months Ended
June 30,
Six Months Ended
June 30,
2024202320242023
Weighted-average outstanding common shares482,147490,168482,012490,058
Add participating securities:
Weighted-average time-lapse restricted awards2,0972,5322,1752,535
Total weighted-average shares outstanding – basic484,244492,700484,187492,593
Dilutive effect of restricted stock units and PSUs175191169171
Weighted-average shares outstanding – diluted484,419492,891484,356492,764
v3.24.2
INCOME TAXES
6 Months Ended
Jun. 30, 2024
Income Tax Disclosure [Abstract]  
INCOME TAXES INCOME TAXES
The Company’s provision for income taxes is recorded on an interim basis based upon the Company’s estimate of the annual effective income tax rate for the full year applied to “ordinary” income or loss, adjusted each quarter for discrete items. The Company recorded a provision for income taxes of $45.6 million and $40.9 million for the three months ended June 30, 2024 and 2023, and $75.9 million and $69.1 million for the six months ended June 30, 2024 and 2023, respectively.
The Company’s effective tax rate decreased to 26.1% in the second quarter of 2024 compared with 27.1% rate in the second quarter of 2023. During the six months ended June 30, 2024, the Company's effective tax rate decreased to 25.3% compared to 25.8% in 2023. The reduced rate was due to a decrease in foreign tax expense in 2024.
v3.24.2
SUBSEQUENT EVENTS
6 Months Ended
Jun. 30, 2024
Subsequent Events [Abstract]  
SUBSEQUENT EVENTS SUBSEQUENT EVENTS
Quarterly Dividend
On July 23, 2024, the Company’s Board of Directors declared a regular quarterly cash dividend on its common stock of $0.15 per share payable on September 10, 2024 to stockholders of record at the close of business on August 12, 2024.
v3.24.2
Pay vs Performance Disclosure - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Pay vs Performance Disclosure        
NET INCOME $ 129,397 $ 110,143 $ 223,791 $ 198,377
v3.24.2
Insider Trading Arrangements
3 Months Ended 6 Months Ended
Jun. 30, 2024
shares
Jun. 30, 2024
shares
Trading Arrangements, by Individual    
Non-Rule 10b5-1 Arrangement Adopted false  
Rule 10b5-1 Arrangement Terminated false  
Non-Rule 10b5-1 Arrangement Terminated false  
Elizabeth B. Chandler [Member]    
Trading Arrangements, by Individual    
Name Elizabeth B. Chandler  
Title Vice President, General Counsel and Corporate Secretary  
Rule 10b5-1 Arrangement Adopted true  
Adoption Date May 1, 2024  
Expiration Date May 1, 2025  
Aggregate Available 14,056 14,056
Officer Trading Arrangement [Member]    
Trading Arrangements, by Individual    
Material Terms of Trading Arrangement  
During the three months ended June 30, 2024, the following executive officer entered into, modified or terminated, contracts, instructions or written plans for the sale of the Company’s securities, which is intended to satisfy the affirmative defense conditions of Rule 10b5-1 of the Exchange Act, referred to as Rule 10b5-1 trading plans.

Name and Title
Date of Adoption of the Rule 10b5-1 Trading Plan
Scheduled Expiration Date of the Rule 10b5-1 Trading Plan
Total Amount of Securities to Be Sold
Transactions Pursuant to 10b5-1 Trading PlanEarly Termination of the Rule 10b5-1 Trading Plan
Elizabeth B. Chandler
Vice President, General Counsel and Corporate Secretary
May 1, 2024May 1, 2025
14,056 shares of Company common stock
Sales to occur on or after August 1, 2024, if certain limit prices are met
If all 14,056 shares of Company common stock are sold prior to the scheduled expiration date, the trading plan will terminate on such earlier date
Officer Trading Arrangement [Member] | Elizabeth B. Chandler [Member]    
Trading Arrangements, by Individual    
Arrangement Duration 365 days  
v3.24.2
BASIS OF PREPARATION (Policies)
6 Months Ended
Jun. 30, 2024
Accounting Policies [Abstract]  
Basis of Preparation BASIS OF PREPARATION
Basis of Preparation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America, or U.S. GAAP, the instructions to Form 10-Q and applicable sections of Securities and Exchange Commission ("SEC") regulation S-X, and therefore do not include all information and footnotes required by U.S. GAAP for complete financial statements. There have been no material changes in the Company’s significant accounting policies or the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (including its subsidiaries unless the context otherwise requires, “Rollins,” “we,” “us,” “our,” or the “Company”) for the year ended December 31, 2023. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2023 Annual Report on Form 10-K.
The Company’s condensed consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of economic trends on the assumptions and estimates used in preparing the condensed consolidated financial statements. In the opinion of management, all material adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature but complicated by the continued uncertainty surrounding economic trends. The results of operations for the three and six months ended June 30, 2024 are not necessarily indicative of results for the entire year. The severity, magnitude and duration of certain economic trends continue to be uncertain and are difficult to predict. Therefore, our accounting estimates and assumptions may change over time in response to economic trends and may change materially in future periods.
Recently standards and disclosure rules issued but not yet adopted
Accounting standards and disclosure rules issued but not yet adopted
In October 2023, the FASB issued Accounting Standards Update ("ASU") 2023-06, “Disclosure Improvements: Codification Amendments in Response to the SEC’s Disclosure Update and Simplification Initiative,” to amend certain disclosure and presentation requirements for a variety of topics within the Accounting Standards Codification ("ASC"). These amendments align the requirements in the ASC to the removal of certain disclosure requirements set out in Regulation S-X and Regulation S-K, announced by the SEC. The effective date for each amended topic in the ASC is either the date on which the SEC’s removal of the related disclosure requirement from Regulation S-X or Regulation S-K becomes effective, or on June 30, 2027, if the SEC has not removed the requirements by that date. Early adoption is prohibited. The Company does not expect that the application of this standard will have a material impact on its disclosures.
In November 2023, the FASB issued ASU 2023-07, "Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures (“ASU 2023-07”), which is intended to improve reportable segment disclosure requirements, primarily through additional and more detailed information about a reportable segment's expenses. The guidance is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The guidance is to be applied retrospectively to all prior periods presented in the financial statements. Upon transition, the segment expense categories and amounts disclosed in the prior periods should be based on the significant segment expense categories identified and disclosed in the period of adoption. The Company is currently evaluating the potential impact of adopting this new guidance on its disclosures.
In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which is intended to enhance the transparency and decision usefulness of income tax disclosures. This amendment modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation and additional information for reconciling items that meet a quantitative threshold, (2) the amount of income taxes paid (net of refunds received) (disaggregated by federal, state, and foreign taxes) as well as individual jurisdictions in which income taxes paid is equal to or greater than 5 percent of total income taxes paid net of refunds, (3) the income or loss from continuing operations before income tax expense or benefit (disaggregated between domestic and foreign) and (4) income tax expense or benefit from continuing operations (disaggregated by federal, state
and foreign). The guidance is effective for annual periods beginning after December 15, 2024, with early adoption permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, while retrospective application is permitted. The Company is currently evaluating the potential impact of adopting this new guidance on its disclosures.
In March 2024, the SEC adopted the final rule under SEC Release No. 33-11275, The Enhancement and Standardization of Climate-Related Disclosures for Investors. This rule will require registrants to disclose certain climate-related information in registration statements and annual reports. On April 4, 2024, the SEC voluntarily stayed the effective date of the final rule pending judicial review of petitions challenging it, which have been consolidated for review by the U.S. District Court of Appeals for the 8th Circuit. Notwithstanding any changes as a result of these challenges, the disclosure requirements will apply to the Company's fiscal year beginning January 1, 2025. The Company is currently evaluating the impact this final rule will have on its financial statement disclosures.
v3.24.2
ACQUISITIONS (Tables)
6 Months Ended
Jun. 30, 2024
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]  
Schedule of Assets Acquired and Liabilities Assumed Recorded at the Date of Acquisition The aggregate preliminary values of major classes of assets acquired and liabilities assumed recorded at the dates of acquisition are included in the reconciliation of the total preliminary consideration as follows (in thousands):
June 30, 2024
Accounts receivable$2,965 
Materials and supplies598 
Other current assets543 
Equipment and property4,450 
Goodwill47,654 
Customer contracts36,227 
Trademarks & tradenames1,108 
Other intangible assets1,307 
Current liabilities(783)
Unearned revenue(103)
Other assets and liabilities, net(1,771)
Assets acquired and liabilities assumed$92,195 
The values of identified assets acquired and liabilities assumed were finalized as of March 31, 2024 and are summarized in the table below (in thousands).
Final Fair Value
Cash$4,560 
Accounts receivable1,542 
Materials and supplies431 
Operating lease right-of-use assets8,689 
Other current assets487 
Goodwill188,176 
Customer contracts118,000 
Trademarks & tradenames38,000 
Current liabilities(5,538)
Unearned revenue(6,144)
Operating lease liabilities(8,689)
Assets acquired and liabilities assumed$339,514 
Schedule of Business Acquisition, Pro Forma Information
The following table presents unaudited consolidated pro forma information as if the acquisition of Fox had occurred on January 1, 2022. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.
(in thousands)Three Months Ended June 30, 2023Six Months Ended June 30, 2023
Revenues$820,750 $1,507,673 
Net income109,564 191,999 
v3.24.2
REVENUE (Tables)
6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of Revenue by Major Geographic Area, and by Significant Product and Service Offerings
Revenue, classified by the major geographic areas in which our customers are located, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
United States$827,839 $763,646 $1,521,699 $1,372,654 
Other countries64,081 57,104 118,570 106,111 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Revenue from external customers, classified by significant product and service offerings, was as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Residential revenue$408,414 $384,087 $737,752 $666,844 
Commercial revenue287,770 261,900 545,884 493,607 
Termite completions, bait monitoring, & renewals186,024 166,398 338,084 302,529 
Franchise revenues4,445 4,304 8,406 8,093 
Other revenues5,267 4,061 10,143 7,692 
Total Revenues$891,920 $820,750 $1,640,269 $1,478,765 
Schedule of Changes in Unearned Revenue Changes in unearned revenue were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$222,967 $198,154 $210,059 $187,994 
Deferral of unearned revenue74,369 77,911 149,165 143,537 
Recognition of unearned revenue(63,437)(57,791)(125,325)(113,257)
Ending balance$233,899 $218,274 $233,899 $218,274 
v3.24.2
ALLOWANCE FOR CREDIT LOSSES (Tables)
6 Months Ended
Jun. 30, 2024
Receivables [Abstract]  
Schedule of Allowance For Credit Losses Below is a roll forward of the Company’s allowance for credit losses for the three and six months ended June 30, 2024 and 2023.
Allowance for Credit Losses
(in thousands)Trade
Receivables
Financed
Receivables
Total
Receivables
Balance at December 31, 2023$15,797 $5,602 $21,399 
Provision for expected credit losses4,823 2,870 7,693 
Write-offs charged against the allowance(7,184)(2,362)(9,546)
Recoveries collected1,428 146 1,574 
Balance at March 31, 2024$14,864 $6,256 $21,120 
Provision for expected credit losses4,503 2,941 7,444 
Write-offs charged against the allowance(4,690)(2,985)(7,675)
Recoveries collected1,423 195 1,618 
Balance at June 30, 2024$16,100 $6,407 $22,507 
Allowance for Credit Losses
(in thousands)Trade
Receivables
Financed
Receivables
Total
Receivables
Balance at December 31, 2022$14,073 $4,968 $19,041 
Provision for expected credit losses1,461 2,435 3,896 
Write-offs charged against the allowance(4,687)(1,927)(6,614)
Recoveries collected1,629 — 1,629 
Balance at March 31, 2023$12,476 $5,476 $17,952 
Provision for expected credit losses3,185 2,865 6,050 
Write-offs charged against the allowance(4,271)(2,332)(6,603)
Recoveries collected1,349 — 1,349 
Balance at June 30, 2023$12,739 $6,009 $18,748 
v3.24.2
GOODWILL AND INTANGIBLE ASSETS (Tables)
6 Months Ended
Jun. 30, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in Goodwill
The following table summarizes changes in goodwill during the six months ended June 30, 2024 (in thousands):
Balance at December 31, 2023$1,070,310 
Additions47,654 
Adjustments due to currency translation and other(1,749)
Balance at June 30, 2024$1,116,215 
Schedule of Components of Indefinite-lived and Amortizable Intangible Assets
The following table sets forth the components of indefinite-lived and amortizable intangible assets as of June 30, 2024 and December 31, 2023 (in thousands):
June 30, 2024December 31, 2023
GrossAccumulated
Amortization
Carrying
Value
GrossAccumulated
Amortization
Carrying
Value
Useful Life
in Years
Amortizable intangible assets:
Customer contracts$660,242 $(274,031)$386,211 $625,920 $(239,768)$386,152 
3-20
Trademarks and tradenames22,527 (10,924)11,603 21,566 (9,933)11,633 
7-20
Other intangible assets26,050 (19,843)6,207 24,766 (18,779)5,987 
3-20
Total amortizable intangible assets$708,819 $(304,798)$404,021 $672,252 $(268,480)403,772 
Indefinite-lived intangible assets141,958 141,962 
Total customer contracts and other intangible assets$545,979 $545,734 
Schedule of Estimated Amortization Expense
Estimated amortization expense for the existing carrying amount of amortizable intangible assets for each of the five succeeding fiscal years as of June 30, 2024 are as follows:
(in thousands)
2024 (excluding the six months ended June 30, 2024)$42,771 
202574,333 
202670,233 
202766,367 
202864,356 
v3.24.2
FAIR VALUE MEASUREMENT (Tables)
6 Months Ended
Jun. 30, 2024
Fair Value Disclosures [Abstract]  
Schedule of Changes in Fair Value The table below presents a summary of the changes in fair value for these liabilities.
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Beginning balance$51,858 $10,533 $46,104 $13,496 
New acquisitions and measurement adjustments3,785 38,731 10,449 40,031 
Payouts(33,012)(252)(34,486)(4,350)
Interest and fair value adjustments9 1,084 543 1,106 
Charge offset, forfeit and other(3)(788)27 (975)
Ending balance$22,637 $49,308 $22,637 $49,308 
v3.24.2
STOCKHOLDERS’ EQUITY (Tables)
6 Months Ended
Jun. 30, 2024
Equity [Abstract]  
Schedule of Components of Stock-based Compensation
The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2024202320242023
Restricted shares and PSUs:
Compensation expense$8,197 $6,192 $14,804 $11,948 
v3.24.2
EARNINGS PER SHARE (Tables)
6 Months Ended
Jun. 30, 2024
Earnings Per Share [Abstract]  
Schedule of Reconciliation of Weighted Average Shares Outstanding
A reconciliation of weighted average shares outstanding is as follows (in thousands):
Three Months Ended
June 30,
Six Months Ended
June 30,
2024202320242023
Weighted-average outstanding common shares482,147490,168482,012490,058
Add participating securities:
Weighted-average time-lapse restricted awards2,0972,5322,1752,535
Total weighted-average shares outstanding – basic484,244492,700484,187492,593
Dilutive effect of restricted stock units and PSUs175191169171
Weighted-average shares outstanding – diluted484,419492,891484,356492,764
v3.24.2
ACQUISITIONS - Narrative (Details)
$ in Thousands
6 Months Ended
Apr. 01, 2023
USD ($)
Jun. 30, 2024
USD ($)
business
Mar. 31, 2024
USD ($)
Apr. 03, 2023
USD ($)
Business Acquisition [Line Items]        
Number of businesses acquired | business   26    
Long-term line of credit       $ 305,000
Customer contracts, net        
Business Acquisition [Line Items]        
Useful life of customer contracts   7 years    
FPC Holdings, LLC        
Business Acquisition [Line Items]        
Assets acquired and liabilities assumed   $ 339,500 $ 339,514  
Contingent consideration   8,700    
Percentage of voting interests acquired 100.00%      
Contingent consideration transferred $ 302,800      
Earnout liabilities   28,000    
Adjustments fair value contingent consideration   1,000    
2024 Acquisitions        
Business Acquisition [Line Items]        
Assets acquired and liabilities assumed   92,195    
Contingent consideration   $ 10,500    
v3.24.2
ACQUISITIONS - Assets Acquired and Liabilities Assumed (Details) - USD ($)
$ in Thousands
Jun. 30, 2024
Mar. 31, 2024
Dec. 31, 2023
Business Acquisition [Line Items]      
Goodwill $ 1,116,215   $ 1,070,310
FPC Holdings, LLC      
Business Acquisition [Line Items]      
Cash   $ 4,560  
Accounts receivable   1,542  
Materials and supplies   431  
Operating lease right-of-use assets   8,689  
Other current assets   487  
Goodwill   188,176  
Customer contracts   118,000  
Current liabilities   (5,538)  
Unearned revenue   (6,144)  
Operating lease liabilities   (8,689)  
Assets acquired and liabilities assumed 339,500 339,514  
FPC Holdings, LLC | Trademarks & tradenames, net      
Business Acquisition [Line Items]      
Intangible assets   $ 38,000  
2024 Acquisitions      
Business Acquisition [Line Items]      
Accounts receivable 2,965    
Materials and supplies 598    
Other current assets 543    
Equipment and property 4,450    
Goodwill 47,654    
Current liabilities (783)    
Unearned revenue (103)    
Other assets and liabilities, net (1,771)    
Assets acquired and liabilities assumed 92,195    
2024 Acquisitions | Customer contracts, net      
Business Acquisition [Line Items]      
Customer contracts 36,227    
2024 Acquisitions | Trademarks & tradenames, net      
Business Acquisition [Line Items]      
Intangible assets 1,108    
2024 Acquisitions | Other intangible assets, net      
Business Acquisition [Line Items]      
Intangible assets $ 1,307    
v3.24.2
ACQUISITIONS - Schedule of Business Acquisition, Pro Forma Information (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2023
Jun. 30, 2023
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]    
Revenues $ 820,750 $ 1,507,673
Net income $ 109,564 $ 191,999
v3.24.2
REVENUE - Disaggregation of Revenues (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Disaggregation of Revenue [Line Items]        
Total Revenues $ 891,920 $ 820,750 $ 1,640,269 $ 1,478,765
United States        
Disaggregation of Revenue [Line Items]        
Total Revenues 827,839 763,646 1,521,699 1,372,654
Other countries        
Disaggregation of Revenue [Line Items]        
Total Revenues $ 64,081 $ 57,104 $ 118,570 $ 106,111
v3.24.2
REVENUE - Significant Product And Service Offerings (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Disaggregation of Revenue [Line Items]        
Total Revenues $ 891,920 $ 820,750 $ 1,640,269 $ 1,478,765
Residential revenue        
Disaggregation of Revenue [Line Items]        
Total Revenues 408,414 384,087 737,752 666,844
Commercial revenue        
Disaggregation of Revenue [Line Items]        
Total Revenues 287,770 261,900 545,884 493,607
Termite completions, bait monitoring, & renewals        
Disaggregation of Revenue [Line Items]        
Total Revenues 186,024 166,398 338,084 302,529
Franchise revenues        
Disaggregation of Revenue [Line Items]        
Total Revenues 4,445 4,304 8,406 8,093
Other revenues        
Disaggregation of Revenue [Line Items]        
Total Revenues $ 5,267 $ 4,061 $ 10,143 $ 7,692
v3.24.2
REVENUE - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Disaggregation of Revenue [Line Items]          
Total revenue recognized from both the beginning balance and current period increase in contract liability $ 63,437 $ 57,791 $ 125,325 $ 113,257  
Long-term unearned revenue 37,200   $ 37,200   $ 37,700
Unearned long-term revenue recognized period     5 years    
Capitalized contract cost 27,900   $ 27,900   22,000
Capitalized contract cost, amortization 4,200 $ 1,200 8,000 $ 1,200  
Other Current Assets          
Disaggregation of Revenue [Line Items]          
Capitalized contract cost 22,700   22,700   15,300
Other Assets          
Disaggregation of Revenue [Line Items]          
Capitalized contract cost $ 5,200   $ 5,200   $ 6,700
v3.24.2
REVENUE - Changes in Unearned Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Contract with Customer, Liability [Roll Forward]        
Beginning balance $ 222,967 $ 198,154 $ 210,059 $ 187,994
Deferral of unearned revenue 74,369 77,911 149,165 143,537
Recognition of unearned revenue (63,437) (57,791) (125,325) (113,257)
Ending balance $ 233,899 $ 218,274 $ 233,899 $ 218,274
v3.24.2
ALLOWANCE FOR CREDIT LOSSES (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Mar. 31, 2024
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2024
Receivables [Abstract]          
Financing receivable, percentage of finance subject to credit score         100.00%
Accounts and Financing Receivable, after Allowance for Credit Loss, Current and Noncurrent [Roll Forward]          
Beginning Balance $ 21,120 $ 21,399 $ 17,952 $ 19,041 $ 21,399
Provision for expected credit losses 7,444 7,693 6,050 3,896  
Write-offs charged against the allowance (7,675) (9,546) (6,603) (6,614)  
Recoveries collected 1,618 1,574 1,349 1,629  
Ending Balance 22,507 21,120 18,748 17,952 22,507
Trade Receivables          
Accounts and Financing Receivable, after Allowance for Credit Loss, Current and Noncurrent [Roll Forward]          
Beginning Balance 14,864 15,797 12,476 14,073 15,797
Provision for expected credit losses 4,503 4,823 3,185 1,461  
Write-offs charged against the allowance (4,690) (7,184) (4,271) (4,687)  
Recoveries collected 1,423 1,428 1,349 1,629  
Ending Balance 16,100 14,864 12,739 12,476 16,100
Financed Receivables          
Accounts and Financing Receivable, after Allowance for Credit Loss, Current and Noncurrent [Roll Forward]          
Beginning Balance 6,256 5,602 5,476 4,968 5,602
Provision for expected credit losses 2,941 2,870 2,865 2,435  
Write-offs charged against the allowance (2,985) (2,362) (2,332) (1,927)  
Recoveries collected 195 146 0 0  
Ending Balance $ 6,407 $ 6,256 $ 6,009 $ 5,476 $ 6,407
v3.24.2
GOODWILL AND INTANGIBLE ASSETS - Goodwill (Details)
$ in Thousands
6 Months Ended
Jun. 30, 2024
USD ($)
Goodwill [Roll Forward]  
Goodwill, beginning balance $ 1,070,310
Additions 47,654
Adjustments due to currency translation and other (1,749)
Goodwill, ending balance $ 1,116,215
v3.24.2
GOODWILL AND INTANGIBLE ASSETS - Components of Indefinite-lived and Amortizable Intangible Assets (Details) - USD ($)
$ in Thousands
Jun. 30, 2024
Dec. 31, 2023
Finite-Lived Intangible Assets [Line Items]    
Gross $ 708,819 $ 672,252
Accumulated Amortization (304,798) (268,480)
Carrying Value 404,021 403,772
Indefinite-Lived Intangible Assets (Excluding Goodwill) [Abstract]    
Indefinite-lived intangible assets 141,958 141,962
Total customer contracts and other intangible assets 545,979 545,734
Customer contracts, net    
Finite-Lived Intangible Assets [Line Items]    
Gross 660,242 625,920
Accumulated Amortization (274,031) (239,768)
Carrying Value $ 386,211 $ 386,152
Useful Life in Years 7 years  
Customer contracts, net | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life in Years 3 years 3 years
Customer contracts, net | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life in Years 20 years 20 years
Trademarks & tradenames, net    
Finite-Lived Intangible Assets [Line Items]    
Gross $ 22,527 $ 21,566
Accumulated Amortization (10,924) (9,933)
Carrying Value $ 11,603 $ 11,633
Trademarks & tradenames, net | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life in Years 7 years 7 years
Trademarks & tradenames, net | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life in Years 20 years 20 years
Other intangible assets    
Finite-Lived Intangible Assets [Line Items]    
Gross $ 26,050 $ 24,766
Accumulated Amortization (19,843) (18,779)
Carrying Value $ 6,207 $ 5,987
Other intangible assets | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life in Years 3 years 3 years
Other intangible assets | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life in Years 20 years 20 years
v3.24.2
GOODWILL AND INTANGIBLE ASSETS - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Goodwill and Intangible Assets Disclosure [Abstract]        
Amortization expense $ 19.3 $ 18.0 $ 38.0 $ 32.0
v3.24.2
GOODWILL AND INTANGIBLE ASSETS - Estimated Amortization Expense (Details)
$ in Thousands
Jun. 30, 2024
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]  
2024 (excluding the six months ended June 30, 2024) $ 42,771
2025 74,333
2026 70,233
2027 66,367
2028 $ 64,356
v3.24.2
FAIR VALUE MEASUREMENT - Narrative (Details) - USD ($)
$ in Thousands
Jun. 30, 2024
Mar. 31, 2024
Dec. 31, 2023
Jun. 30, 2023
Mar. 31, 2023
Dec. 31, 2022
Level 2            
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]            
Assets, fair value disclosure $ 9,100   $ 10,200      
Fair Value, Recurring | Level 3            
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]            
Acquisition holdback and earn out liabilities $ 22,637 $ 51,858 $ 46,104 $ 49,308 $ 10,533 $ 13,496
v3.24.2
FAIR VALUE MEASUREMENT - Changes in Fair Value (Details) - Fair Value, Recurring - Level 3 - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]        
Beginning balance $ 51,858 $ 10,533 $ 46,104 $ 13,496
New acquisitions and measurement adjustments 3,785 38,731 10,449 40,031
Payouts (33,012) (252) (34,486) (4,350)
Interest and fair value adjustments 9 1,084 543 1,106
Charge offset, forfeit and other (3) (788) 27 (975)
Ending balance $ 22,637 $ 49,308 $ 22,637 $ 49,308
v3.24.2
DEBT (Details)
6 Months Ended
Feb. 24, 2023
USD ($)
Jun. 30, 2024
USD ($)
Dec. 31, 2023
USD ($)
Apr. 03, 2023
USD ($)
Line of Credit Facility [Line Items]        
Long-term line of credit       $ 305,000,000
Letter of Credit        
Line of Credit Facility [Line Items]        
Letters of credit outstanding   $ 71,700,000 $ 71,700,000  
Revolving Credit Agreement        
Line of Credit Facility [Line Items]        
Current borrowing capacity $ 1,000,000,000      
Foreign currency sublimit 400,000,000      
Letters of credit outstanding $ 150,000,000      
Leverage ratio 0      
Long-term line of credit   504,000,000.0 493,000,000.0  
Unamortized debt issuance costs   $ 2,000,000.0 $ 2,200,000  
Effective interest rate   6.40%    
Revolving Credit Agreement | Interest Rate Floor        
Line of Credit Facility [Line Items]        
Variable interest rate 0.00%      
Revolving Credit Agreement | Fed Funds Effective Rate Overnight Index Swap Rate        
Line of Credit Facility [Line Items]        
Variable interest rate 0.50%      
Revolving Credit Agreement | Secured Overnight Financing Rate (SOFR)        
Line of Credit Facility [Line Items]        
Variable interest rate 0.10%      
Revolving Credit Agreement | Secured Overnight Financing Rate (SOFR) | Minimum        
Line of Credit Facility [Line Items]        
Variable interest rate 0.00%      
Leverage ratio 0.0100      
Revolving Credit Agreement | Secured Overnight Financing Rate (SOFR) | Maximum        
Line of Credit Facility [Line Items]        
Variable interest rate 0.50%      
Leverage ratio 0.0150      
Revolving Credit Agreement | Swing line Loans        
Line of Credit Facility [Line Items]        
Letters of credit outstanding $ 50,000,000      
Revolving Credit Agreement | Tranches Term Loan        
Line of Credit Facility [Line Items]        
Available increase in borrowing capacity $ 750,000,000      
Revolving Credit Agreement | 2019 Credit Agreement        
Line of Credit Facility [Line Items]        
Effective interest rate     6.50%  
Credit Agreement        
Line of Credit Facility [Line Items]        
Leverage ratio   3.50    
Covenant leverage ratio   4.00    
v3.24.2
STOCKHOLDERS' EQUITY - Narrative (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Class of Stock [Line Items]        
Payment of dividends $ 72,600 $ 63,900 $ 145,167 $ 127,996
Dividends paid (in USD per share) $ 0.15 $ 0.13 $ 0.30 $ 0.26
Stock redeemed $ 200 $ 400 $ 11,600 $ 10,200
Employee Stock        
Class of Stock [Line Items]        
Compensation expense $ 200 $ 200 $ 800 $ 400
v3.24.2
STOCKHOLDERS' EQUITY - Components of Stock-based Compensation (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Restricted shares and PSUs:        
Restricted shares and PSUs:        
Compensation expense $ 8,197 $ 6,192 $ 14,804 $ 11,948
v3.24.2
EARNINGS PER SHARE (Details) - shares
shares in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Earnings Per Share [Abstract]        
Weighted-average outstanding common shares (in shares) 482,147 490,168 482,012 490,058
Weighted-average time-lapse restricted awards (in shares) 2,097 2,532 2,175 2,535
Total weighted-average shares outstanding – basic (in shares) 484,244 492,700 484,187 492,593
Dilutive effect of restricted stock units and PSUs (in shares) 175 191 169 171
Weighted-average shares outstanding - diluted (in shares) 484,419 492,891 484,356 492,764
v3.24.2
INCOME TAXES (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Income Tax Disclosure [Abstract]        
Provision for income taxes $ 45,617 $ 40,880 $ 75,861 $ 69,135
Effective income tax rate 26.10% 27.10% 25.30% 25.80%
v3.24.2
SUBSEQUENT EVENTS (Details)
Jul. 23, 2024
$ / shares
Subsequent Event  
Subsequent Event [Line Items]  
Dividends declared (in USD per share) $ 0.15

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