FTI Consulting Projects U.S. Online Retail Sales to Climb to $1.2 Trillion in 2024
2024年7月15日 - 8:30PM
FTI Consulting, Inc. (NYSE: FCN) projects that U.S. online retail
sales will reach $1.2 trillion in 2024, an increase of nearly 10%
from last year, according to the firm’s 2024 Online Retail Report.
The firm’s Retail & Consumer Products practice, which
conducted analysis for the report, expects U.S. e-commerce sales to
account for 22.7% of retail market share in 2024, compared with
21.6% in 2023. Despite continued growth, e-commerce market share of
total retail sales is expected to decelerate compared to the
pre-COVID period and plateau near 35% by the middle of next decade.
Several product categories have already reached that level,
including toy and hobby, office supply, consumer electronics, books
and magazines, music and videos, computer hardware and software,
home furnishings, and sporting goods.
“E-commerce in the U.S. is in a maturing phase as it returns to
pre-pandemic normalcy, but it continues to capture market share,
primarily from store-based retailers,” said J.D. Wichser, a Senior
Managing Director and Leader of the Retail & Consumer Products
practice at FTI Consulting. “As the retail landscape evolves, it is
critical for businesses to turn their strategies toward omnichannel
integration and technological innovation while adapting to shifting
consumer demands to maintain a competitive edge in a crowded
field.”
E-commerce sales growth represented 46% of total retail sales
growth in 2023, which is consistent with pre-COVID capture rates,
and 57% in the first quarter of 2024, its highest rate since 2017,
excluding the pandemic period. The report predicts that total U.S.
e-commerce sales, will not see a mid-teen annual sales growth rate
year-over-year, as they did consistently for more than a decade
prior to COVID, but will sustain high- to mid-single-digit sales
growth for several more years.
The report also highlights several trends to watch in the U.S.
retail industry, which demonstrate an effort to adjust to market
changes. U.S. retailers are shifting their stores to fulfillment
centers to optimize returns and inventory, managing store fleets by
closing under-performing stores and reducing labor, blending
digital and in-store customer journeys, and using artificial
intelligence to engage more closely with consumers.
“More retailers are creating personalized shopping experiences
and promotions for consumers, which include the use of
Generative-AI content,” said Kurt Staelens, a Senior Managing
Director in the Retail & Consumer Products practice at FTI
Consulting. “This type of customization has the ability to attract
and retain customers and encourage them to immerse themselves with
the products they want.”
Another trend featured in the report is the potential disruption
from newcomers to the e-commerce market. Digitally native
direct-to-consumer retailers, which have grown in popularity in the
U.S. and globally, have the ability to increase overall U.S. retail
sales, with many analysts expecting these platforms to take sales
and market share primarily from deep value store-based retailers,
having less of an impact on existing e-commerce channels.
Read the full FTI Consulting report here.
About FTI Consulting FTI Consulting,
Inc. is a global business advisory firm dedicated to helping
organizations manage change, mitigate risk and resolve disputes:
financial, legal, operational, political & regulatory,
reputational and transactional. With more than 8,000 employees
located in 33 countries and territories, FTI Consulting
professionals work closely with clients to anticipate, illuminate
and overcome complex business challenges and make the most of
opportunities. The Company generated $3.49 billion in revenues
during fiscal year 2023. In certain jurisdictions, FTI Consulting’s
services are provided through distinct legal entities that are
separately capitalized and independently managed. More information
can be found at www.fticonsulting.com.
FTI Consulting, Inc. 555 12th Street
NW Washington, DC
20004 +1.202.312.9100
Investor Contact: Mollie
Hawkes +1.617.747.1791 mollie.hawkes@fticonsulting.com
Media Contact: Samantha
Ford+1.617.480.7402samantha.ford@fticonsulting.com
FTI Consulting (NYSE:FCN)
過去 株価チャート
から 7 2024 まで 8 2024
FTI Consulting (NYSE:FCN)
過去 株価チャート
から 8 2023 まで 8 2024