Companies expand their existing collaboration
to integrate Nuance DAX technology that is simpler for clinicians
to use and eases clinical documentation burden
ORLANDO, Fla.,
March 16, 2022
/PRNewswire/ -- At the HIMSS Global Health Conference &
Exhibition, Nuance® Communications, Inc. and Cerner
Corporation (NASDAQ: CERN) announced that they have expanded their
collaboration to integrate the Nuance®
Dragon® Ambient eXperience™ (DAX™) system into the
Cerner Millennium® electronic health record
(EHR). The collaboration deepens the existing integration of Nuance
and Cerner technologies and is expected to help manage
administrative workloads that lead to clinician burnout, expand
access to care for patients, and enhance healthcare outcomes with
clinical documentation that writes itself.
According to one analysis, health systems will face a shortage
of 3.2 million healthcare workers by 2026. On average, physicians
spend more than 16 minutes per patient in the Cerner EHR with
only 15 minutes allotted for most patient appointments. Cerner
and Nuance have a shared vision - using technology to improve the
caregiver experience, reduce documentation burdens, increase job
satisfaction, and help clinicians spend more time with
patients.
This enhanced collaboration aims to offer new and advanced
capabilities for caregivers designed to automate EHR data and order
entry, recognize keywords that can be quickly added to a patient
record (e.g., allergies, medications, orders, problems,
procedure history), and offer the ability to have more complete
documentation in the record. The advanced capabilities will be
available for joint clients in Cerner Millennium at a later
date.
"Cerner is focused on putting the patient and caregiver at the
center of all we do," said Dr. Nasim
Afsar, chief health officer, Cerner. "By strengthening our
collaboration with Nuance to automate administrative tasks during a
patient's visit, we will help caregivers get back to caring for
patients faster. And it will help patients ensure they get the care
they need – allowing Cerner to further enhance our value as a
trusted healthcare partner within our communities."
Hospitals across the U.S. are deploying Nuance conversational
and ambient AI solutions to help clinicians meet elevated demands
for critical care and maintain regular healthcare services amidst
staffing shortages and clinician burnout that have worsened since
the pandemic. Nuance DAX securely captures and contextualizes
physician-patient conversations during virtual and in-person exams,
reducing the time and effort needed to document patient care in
health systems across the U.S.
"Integrating Nuance DAX and our conversational AI technology
with the Cerner Millennium EHR is a natural extension of our
multi-year collaboration to empower physicians, nurses and other
care providers with innovative capabilities for improving
healthcare outcomes," said Diana
Nole, executive vice president and general manager,
healthcare division at Nuance. "The growing number of health
systems that have deployed Nuance DAX to reduce clinician burnout
are consistently reporting improvements in physician satisfaction,
patient experience, and documentation quality. Deeper integration
with Cerner will enable clinicians to access the benefits of
ambient and conversational AI more quickly and easily – and will
streamline workflows while enhancing the essential value of the EHR
for delivering care."
Leveraging the power of Microsoft Azure, Nuance DAX extends the
proven power of Nuance Dragon Medical solutions, named the #1 Best
in KLAS: Software & Services for two consecutive years and used
by more than 550,000 physicians worldwide to create a fully
voice-enabled and ambient exam environment. To learn more, visit
https://www.nuance.com/healthcare.html.
About Cerner
Cerner's health technologies connect
people and information systems at thousands of contracted provider
facilities worldwide dedicated to creating smarter and better care
for individuals and communities. Recognized globally for
innovation, Cerner assists clinicians in making care decisions and
assists organizations in managing the health of their populations.
The company also offers a connected clinical and financial
ecosystem to help manage day-to-day revenue functions, as well as a
wide range of services to support clinical, financial and
operational needs, focused on people. For more information,
visit Cerner.com, Cerner Perspectives, connect
on Facebook, Instagram, LinkedIn, Twitter or join
the discussion on Cerner's podcast Perspectives on Health &
Tech. Nasdaq: CERN. Healthcare is too important to stay the
same.
About Nuance Communications
Nuance Communications is a technology pioneer with market
leadership in conversational AI and ambient intelligence. A
full-service partner trusted by 77 percent of U.S. hospitals and 85
percent of the Fortune 100 companies worldwide, Nuance creates
intuitive solutions that amplify people's ability to help others.
Nuance is a Microsoft company.
Media Contacts:
Nuance Communications
Caitlyn
Keating, Media Relations, caitlyn.keating@nuance.com
Cerner
Stephanie
Greenwood, Media Relations,
stephanie.greenwood@cerner.com
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
All statements in this press release that do not directly and
exclusively relate to historical facts constitute forward-looking
statements. These forward-looking statements are based on the
current beliefs, expectations and assumptions of Cerner's or
Nuance's management, as applicable, with respect to future events
and are subject to a number of significant risks and
uncertainties. Actual results, financial condition or business
could differ materially from those expressed in such
forward-looking statements. The words "expected", "aims",
"will" or the negative of these words, variations thereof or
similar expressions are intended to identify such forward-looking
statements. For example, our forward-looking statements include
statements regarding future benefits of the collaboration to
integrate between Cerner and Nuance systems. Factors that
could cause or contribute to such differences include, but are not
limited to the potential disruptions to Cerner's business caused by
the proposed acquisition of Cerner by Oracle Corporation and its
affiliates (collectively, "Oracle"); the possibility that the
proposed acquisition of Cerner by Oracle will not close or that the
closing may be delayed; the possibility of impacts of
economic, business, and/or competitive factors, including the
parties' ability to anticipate or respond quickly to market
changes, changing technologies and evolving pricing and deployment
methods and to bring competitive new solutions, devices, features
and services to market in a timely fashion; long sales cycles;
risks related to dependence on strategic relationships and third
party suppliers; the ability of Cerner to attract or retain
customers and key personnel and to maintain relationships with key
suppliers; changing political, economic and regulatory influences;
non-compliance with laws, regulations or certain industry
initiatives or failure to deliver solutions or services that enable
our clients to comply with laws or regulations applicable to their
businesses; and, failure of the parties to achieve the intended
benefits of the collaboration. Additional discussion of these and
other risks, uncertainties and factors affecting Cerner's business
is contained in Cerner's filings with the Securities and Exchange
Commission. The reader should not place undue reliance on
forward-looking statements, since the statements speak only as of
the date that they are made. Except as required by law, Cerner
undertakes no obligation to update or revise forward-looking
statements to reflect changed assumptions, the occurrence of
unanticipated events, or changes in our business, results of
operations or financial condition over time.
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SOURCE Nuance Communications