MSPs Flock to Addigy Device Management for Superior Apple MDM Solution and Support
2024年7月25日 - 10:05PM
ビジネスワイヤ(英語)
Real-time, easy-to-manage Apple mobile device security and
compliance drive MSP demand, will be featured at ChannelCon
2024
Addigy, creator of the only solution built for live, real-time,
and continuously connected Apple device management, announced it
closed the first half of 2024 with record expansion of existing MSP
business and significant adoption by new MSP customers. The company
revealed record deal sizes and exemplary customer satisfaction.
Addigy attributes this to the priority it places on understanding
and building strong relationships with MSPs, and its unparalleled
expertise in Apple iOS, macOS, and iPadOS device management.
MSPs can see Addigy in action at CompTIA ChannelCon 2024, booth
#903.
“As many MSPs realize, supporting their customers’ Apple devices
is no longer optional – not if they want a thriving business.
That’s why finding a vendor who understands MSP nuances and is
dedicated to MSPs success is so critical,” said Jason Dettbarn,
Founder and CEO of Addigy. “Addigy’s in-depth knowledge of MSP
challenges, Apple device management best practices, and
end-customer security and compliance needs, make us the preferred
vendor for MSPs. They trust us because we’ve proven time and again
that we’re 100% committed to helping them grow their business.”
Addigy Raises the Bar for MSP Support
While existing MSPs expanded their use of Addigy’s mobile device
management solution in the first half of 2024, new MSPs such as
LiveOak IT, AOS Mobile Technologies, and i.t.Now Inc., also
continued to flock to Addigy. The company’s focus on delivering an
exceptional MSP experience earned it an impressive 95.6% CSAT score
from MSPs in 1H 2024. This ranking is considered “exemplary” and is
unusually high for any SaaS vendor.
“When our support team learned we were moving to Addigy, they
were ecstatic and welcomed the change. The power, ease of use, and
reliability of Addigy LiveDesktop to remotely control a Mac is a
game changer. Addigy’s migration tool really sped things up, too,
and improved the overall process.” - Hal Abramovitch, Director of
Technical Strategy & Operations at Live Oak IT Partners
"I work with a lot of vendors and I like working with Addigy
more than any others. Addigy always sees any issue through to the
end, provides great support in a timely fashion, and goes above and
beyond in resolving any kind of situation. I am always impressed
with their support team." - Matt Mariaux, Technical Trainer,
The20
Addigy’s best-in-class solution and support resulted in several
recent Apple device management awards, including:
- SourceForge Summer ‘24 High Performer for MDM: Addigy
has won this every quarter since 2022
- G2 Summer ‘24 High Performer for MDM: Addigy has earned
this every quarter for past 6 years
Enabling Future-Ready MSPs
Addigy provides the easiest, fastest, and most flexible way for
MSPs to secure Apple devices at any scale. Recent innovations
include features that let MSPs modify Addigy’s extensive pre-built
compliance policies and easily create and manage unique rule sets
for each individual client, from one portal. This unique
flexibility helps MSPs grow their business while enhancing their
service responsiveness and quality.
Addigy extended its migration services to make it even easier
for MSPs to move any-sized fleet of devices to Addigy’s solution
from any MDM or RMM (remote monitoring and management) product.
Addigy is also a leader in supporting Apple’s next-gen protocol
for device management, called DDM (declarative device management).
This support ensures that MSPs are able to take advantage of
Apple’s newest device security enhancements. Those using other
vendors that are solely focused on legacy MDM may be putting their
customers at risk as the industry moves closer to standardizing on
DDM.
Visit Addigy at ChannelCon
MSPs attending CompTIA ChannelCon on July 30 - August 1, 2024 in
Atlanta, GA can visit Addigy in booth #903. Experience Addigy in
action and see how its multi-tenant capabilities make it easy for
MSPs to manage Apple devices for multiple clients and locations
from a single view in real-time.
About Addigy
Businesses rely on Addigy to manage and secure their growing
fleets of Apple macOS, iOS and iPadOS devices at the speed of now.
It is the only solution that delivers real-time and continuously
connected Apple device management with support for both Apple MDM
and DDM. Addigy’s robust compliance, non-invasive management, and
simple user interface empowers MSPs to grow their business and
enterprises to manage distributed IT at scale. Through continuous
innovation, unparalleled customer service, and deep expertise,
Addigy is driving the future of Apple device management.
Learn more at www.addigy.com
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240725760150/en/
pr@addigy.com