Thryv Enhances Small Business Platform with Tap-to-Pay, TeamChat, e-Signatures and other New Features
2023年2月28日 - 10:50PM
ビジネスワイヤ(英語)
Thryv’s newest product and feature launches
help small businesses streamline their operations with faster
payments, better communications, and targeted marketing
Thryv Holdings, Inc. (NASDAQ:THRY), provider of the Thryv® small
business platform, announced enhancements to its SaaS offerings,
focused on payments, communications and organization, building new
innovation and momentum as the market faces challenges. With these
updates, Thryv has seen strong momentum on the platform over the
past two months, reaching an all-time high of user engagement of
40,000+ active users, up more than 30% year over year.
“Small businesses have faced endless challenges during the last
three years of market changes. From being forced online during the
pandemic and now back to regular in-person operations, small
businesses have had to change their payments, communications, and
operational strategies with a keen focus on efficiency,” said Grant
Freeman, Thryv’s Chief Customer Officer. “The enhancements and new
features we are introducing will provide a seamless and efficient
way for customers to use the Thryv platform to solve these
challenges and ensure they are growing successfully.”
The latest updates to the Thryv platform include:
- ThryvPay™: Today, we announce the launch of the ThryvPay
Mobile Card Reader (U.S. only) and all new Tap-To-Pay integrations
with both Apple iOS and Google Android operating systems, allowing
businesses to streamline in-person credit card payments via swipe,
chip and near field communication (NFC). Tap-To-Pay unlocks the NFC
capabilities present in modern iOS and Android devices to enable
tap payments via NFC Credit Cards along with Apple Pay and Google
Wallet at card present rates. Card-present capabilities unlock
lower processing rates and costs for SMBs with ThryvPay, offering
2.6% + 30 cents per transaction. Launched during the pandemic,
ThryvPay now allows businesses to accept, schedule, and process
payments in-person and online. With transparent fees,
convenience/surcharge offsets, and strong fraud detection, Thryv
helps small businesses keep cash flowing, while charging
competitive credit card transaction rates, ACH transaction fees and
optional convenience fees or surcharges that offset SMB processing
costs resulting in an effective payment processing rate
substantially lower than competitive offerings.
- TeamChat: TeamChat empowers business owners to turn talk
into action. Launched in November 2022, over 850 accounts and 2,800
users have used TeamChat to stay organized, communicate faster, and
manage their teams better than ever before. With Messaging and
Channels, teams can reach their teammates individually or in groups
fast. Because TeamChat is fully integrated within the Thryv CRM,
businesses can easily tag or mention any contact, payment, booking
or invoice, making collaboration a breeze. Finally, with
annotation, teams can now comment and add context to any photos
shared, making it easier than ever to share status and get projects
done.
- Signatures: Today, we are also announcing the launch of
a new in-platform add-on, Signatures. Signatures automates the
otherwise tedious task of using external e-signature providers to
upload, request, obtain, download, and then store the completed
documents in your CRM. Instead, users of Thryv can now upload their
commonly used agreements, proposals, contracts, and other items
requiring signature, and effortlessly send them to their Thryv CRM
contacts for e-Signature. All completed documents are then
automatically stored inside their CRM record for one centralized
view of their customer. The Signatures App is included in every
Thryv purchase, with a limit on 5 free Signatures per month. Via an
easy in-app upgrade, users can upgrade to $49 USD/per month, for up
to 100 signatures, with a small per signature overage for more.
Signatures is available in the U.S., Australia, and Canada to all
Thryv platform subscribers.
- Integrated Two-Way Calendar Sync: Now available with
Google and Outlook Calendar, small businesses can manage and
integrate their professional and personal calendars. With bookings
up by 100% since 2020, Thryv has worked to increase transparency so
users can maintain a single calendar view and ensure nothing is
missed.
- Thryv Mobile App Enhancements: In November 2022, Thryv
relaunched its bigger, faster, and more efficient mobile app. With
10x speeds and 90% less memory consumption, the Thryv mobile app is
now available across iOS and Android, making it easy for small
businesses to access their organization on mobile and on the
go.
“The new features and product updates are born out of our
collaboration with customers to efficiently develop products that
solve their real-world challenges,” said Ryan Cantor, Thryv’s Chief
Product Officer. “As consumer needs continuously evolve, small
businesses are under pressure to transform quickly to keep up with
the rapid pace of change without missing out on growth
opportunities.
“Our new products, geared toward payments, communication, and
collaboration, ensure that small business owners continue to meet
their customers where they are and operate smoothly across all
teams.”
Learn more about previous releases here.
About Thryv Holdings, Inc.
Thryv Holdings, Inc. (NASDAQ:THRY) is a global software and
marketing services company that empowers small- to medium-sized
businesses (SMBs) to grow and modernize their operations so they
can compete and win in today’s economy. Over 50,000 businesses use
our award-winning SaaS platform, Thryv®, to manage their end-to-end
operations, which has helped businesses across the U.S. and
overseas grow their bottom line. Thryv also manages digital and
print presence for over 400,000 businesses, connecting these SMBs
to local consumers via proprietary local search portals and local
directories. For more information about Thryv Holdings, Inc., visit
thryv.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20230228005274/en/
Media Contact: Paige Blankenship Thryv, Inc. 214.392.9609
paige.blankenship@thryv.com
Investor Contact: Cameron Lessard Thryv, Inc.
214.773.7022 cameron.lessard@thryv.com
Thryv (NASDAQ:THRY)
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