CentralReach Unveils CR NoteGuardAI: A Fully Integrated AI Copilot that Boosts Clinical Staff Productivity by Generating, Auditing, and Fixing Clinical Notes for Autism and IDD Care Providers
2024年7月18日 - 2:00AM
CentralReach, the leading provider of Autism and IDD Care software
for ABA, multidisciplinary, and special education, announced the
launch of CR NoteGuardAI, an AI-powered copilot designed to ensure
that clinical session notes are payer-compliant and
audit-proof.
CR NoteGuardAI leverages CentralReach’s proprietary AI
assistant, cariTM, to audit 100% of clinical notes, automatically
correct data errors found in notes, and quarantine notes with
errors that cannot be automatically corrected by creating a task
within CentralReach identifying the specific error that needs to be
corrected enabling users to fix and resubmit the note without ever
leaving CentralReach. Due to the lack of time and resources
available to perform continuous, manual audits, most therapy
providers only have capacity to audit a small fraction, usually 10%
or less, of their notes. CR NoteGuardAI enables providers to audit
100% of their notes in near real time, reducing the risk that any
non-compliant notes slip through while providing the simple note
scoring, detailed data, and additional insights necessary to
identify training and process compliance opportunities across
locations and individual staff, which enables providers to elevate
clinical performance across their organization.
“As the CEO of Matrix Behavior Solutions, I am thrilled about
the revenue safeguarding and audit-proofing capabilities that CR
NoteGuardAI will bring to our organization,” shared Wick Khan.
“However, what excites me even more are the unparalleled
professional development opportunities this innovative tool will
offer our employees. With the rich data and insights provided by CR
NoteGuardAI, we can identify specific areas where improvements are
needed and deliver targeted support to help our team overcome these
challenges. This will foster a culture of continuous learning and
growth, driving employee excellence and creating an environment
where our staff are eager to thrive, excel, and reach their full
potential.”
The new solution also provides AI-assisted session notes and
summaries, which automatically generates the initial note and
summary based on the data collected at time of service for
clinicians to review. Given the quality and accuracy of clinical
notes, a critical component of healthcare audits, can range
depending on the writing skills of the registered behavior
technician (RBT), knowledge of payer requirements, attention to
detail, and a myriad of other variables, the AI-assisted session
notes and summaries helps clinicians create high quality,
payer-compliant notes in 80% less time. The combination of
AI-assisted session summaries at time of service along with the
post-session note audit greatly minimizes the risk of payer audits
and the resources needed to respond to and pass those audits should
they arise.
“CR NoteGuardAI is a game-changer for healthcare providers in
the autism and IDD care industry,” said Chris Sullens, CEO of
CentralReach. “The importance of error-free notes cannot be
overstated, but the reality of the capacity constraint that plagues
the Autism and IDD Care industry leaves providers without the time
or the resources to ensure 100% of their notes are error-free or to
provide targeted training to staff who frequently err. As we
developed our GenAI roadmap this past year, CR NoteGuardAI was the
obvious first product to release of the foundational AI solutions
we have planned in 2024 because it simultaneously increases
efficiency and margins, improves clinical documentation quality,
and enables providers to identify specific training gaps across
their organization. To achieve the efficiency gains and
process improvements of a product like CR NoteGuardAI, point
solutions typically fail because having an embedded, native
solution within an EMR like CentralReach is the only way to access
the complete data set in real time and to leverage the native tools
and screens within CentralReach’s EMR to embed the quarantine, fix
and resubmission workflows into a provider’s current
processes.” He added, “The rapid adoption of the solution,
evidenced by the fact that more than a dozen providers serving over
5,000 learners purchased within the first 30 days of launch, is
indicative of the impact that non-compliant notes have on providers
today and the potential CR NoteGuardAI has for solving this at
scale. We are excited about the positive impact this solution is
having for our clients and even more excited by the impact this
solution combined with the foundational AI solutions we will be
launching in the coming months will have on the Autism and IDD
community at large.”
CR NoteGuardAI, as with all CentralReach’s AI solutions, is
underpinned by the company’s proprietary Responsible AI for
Behavior Analysis Framework (R.ai.BA), which ensures that every
solution that CentralReach brings to market follows a set of
ethical and security guidelines around its development of AI in the
Autism and IDD Care space. This framework, combined with the 30+
therapists and subject matter experts that work on these solutions,
ensure CentralReach’s AI products meet ethical, safety, and
accuracy standards in a way that no other AI product or provider
can match.
In addition to helping providers audit and fix 100% of notes, CR
NoteGuardAI also enables users to:
- Protect revenue from recoupment: By maintaining compliant and
accurate documentation, CR NoteGuardAI reduces the possibility of
recoupment and delays in payment.
- Identify training opportunities for staff: CR NoteGuardAI
identifies staff who consistently provide insufficient
documentation, highlighting areas for targeted training and
improvement.
- Increase insurance referrals: Being compliant with CR
NoteGuardAI increases trust with insurance companies, leading to
more referrals.
CentralReach’s next product, CR ClaimCheckAI, a solution that
audits, quarantines and fixes payer specific claims to maximize
clean claim rates for providers, will be launched in August and the
company has a strong pipeline of AI solutions being developed that
will be announced later in the year. To learn more CR NoteGuardAI,
go to www.centralreach.com/products/noteguardai/.
About CentralReachCentralReach is the leading
provider of autism and IDD care software, providing the only
complete, end-to-end software and services platform that helps
children and adults diagnosed with autism spectrum disorder (ASD)
and related intellectual and developmental disabilities (IDD) - and
those who serve them - unlock potential, achieve better outcomes,
and live more independent lives. With its roots in Applied Behavior
Analysis, the company is revolutionizing how the lifelong journey
of autism and IDD care is enabled at home, school, and work with
powerful and intuitive solutions purpose-built for each care
setting.
Trusted by more than 175,000 professionals globally,
CentralReach is committed to ongoing product advancement,
market-leading industry expertise, world-class client satisfaction,
and support of the autism and IDD community to propel autism and
IDD care into a new era of excellence. For more information, please
visit CentralReach.com or follow us
on LinkedIn and Facebook.
CentralReach
pr@centralreach.com