Houstonians Pay 11% Less Than the National Average for Internet, Yet 25% of Users Are Dissatisfied
2024年7月16日 - 1:05AM
Internet service is so integrated into daily life that 87% of
Houston residents believe the internet is a utility like gas,
water, and electricity. Because households are so reliant on their
internet, it’s important that users have reliable and
budget-friendly options available.
The Houston Internet Trends Report, created by the team at
HighSpeedInternet.com, dives into internet cost, speed,
reliability, and overall customer satisfaction with internet
service providers (ISPs) in the Houston metropolitan
area.
Cost
The average cost of internet service in Houston is $72 per month
or $864 a year. Over the course of a lifetime, Houstonians will
spend over $50,000 to stay connected. Based on the average salary
in Houston, residents can expect about 1.5% of their income to go
towards internet bills.
So how does this compare to the national average?
- Internet prices in Houston are 11% lower than the national
average.
- Internet prices in Houston are 1.7% lower than the Texas
average.
- Houston residents pay an average of 49 cents per Mbps.
- Houston’s monthly internet prices range from $25 to over $125,
but the average Houstonian pays $72 per month.
Despite paying below-average prices for internet access, 25% of
Houston residents feel dissatisfied with the “mediocre” service
they receive.
Speed
Based on speed test data, Houston residents tend to experience
faster internet speeds than most. Houston’s download speeds are 11%
better than the national average, and its upload speeds are 18%
better than the national average.
- The average download speed in Houston is 144.09Mbps.
- The average upload speed in Houston is 70.26Mbps.
“Reliability should always take priority over speed when
choosing an internet service provider,” said Kevin Parrish, Editor
at HighSpeedInternet.com. “Even the fastest plan on the planet can
be a waste of time and money if the connection continuously goes
out.”
Reliability
Knowing reliability is a more important factor than speed, we
asked Houston residents their experience and satisfaction with
their current ISP. Two-thirds of people say their internet service
is very reliable, yet one-third of users say they experience
internet issues monthly.
“Experiencing monthly [connectivity] issues doesn’t count as
reliable internet,” Parrish said. Sixty-six percent of Houston
internet users would be willing to pay more for better
service.
If you’re unhappy with your internet service providers pricing,
speed or reliability, know you have other options available to you.
There are 27 unique ISPs available across the Houston metro area
alone. And all residents in Houston, regardless of their zip code,
have access to at least three providers. We regularly recommend
comparison shopping for better speeds and prices.
Read the full Internet Trends report here:
https://www.highspeedinternet.com/resources/houston-texas-internet-trends
Compare your internet service provider:
https://www.highspeedinternet.com/tx/houston
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search for the right internet plan. We help you find and compare
the best internet plans in your neighborhood.
MEDIA CONTACT: Sage Singleton —
sage.singleton@clearlink.com
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- Interent Statistics in Houston, Texas
Sage Singleton
HighSpeedInternet.com
801-631-3339
press@highspeedinternet.com