Fulton County, Georgia, Helping Resolve Small Claims Online with Tyler Technologies’ Modria Solution
2019年1月15日 - 11:19PM
ビジネスワイヤ(英語)
First county in the state goes live with Modria
online dispute resolution (ODR) software
Tyler Technologies Inc. (NYSE: TYL) announced today the Fulton
County Magistrate Court has successfully gone live with Tyler’s
Modria® online dispute resolution (ODR) software. Fulton County,
which includes Atlanta, is the first court in Georgia to use this
innovative technology. Modria allows parties involved in a lawsuit
to engage with each other directly to reach a resolution without
coming to court. The court will use Modria to help resolve small
claims cases by providing citizen access to a step-by-step online
process.
“Fulton County is the most populous county in the state of
Georgia and, if you’ve ever been to Atlanta, you know the traffic
affects everyone. Avoiding going to the courthouse will save court
users valuable time,” said Cassandra Kirk, chief judge of Fulton
County Magistrate Court. “We’ve never offered a software solution
like Modria, so this is truly an exciting time for our court. This
option for online dispute resolution will provide easier access to
justice for people across all incomes and demographics”
Tyler's Modria solution will also save the court and citizens
money. Besides small claims cases, it offers the workflows and
communication tools necessary to facilitate any kind of resolution,
from simple debt disputes to complex family and custody cases. Its
intuitive user experience is designed to resolve issues in a fast
and efficient manner while providing a fair and transparent process
for all participants. If parties cannot solve their dispute online,
they still have the option to appear before a judge.
“We’ve seen success using Modria in other counties in the
country. In some courts we have seen 68 percent of party-to-party
negotiations being resolved online with Modria, and we expect
fantastic results in Fulton County as well,” said Jamie Gillespie,
general manager of Tyler’s Modria solution. “This software really
makes a difference for both citizens and the court. Fulton County
is a longtime client of Tyler Technologies, and we look forward to
expanding Modria to other types of cases soon.”
Tyler’s Modria solution continues to expand its presence across
the country. Modria clients include counties in Nevada and Texas,
and other states will soon partner with Tyler to use the solution.
Tyler provides Fulton County with additional courts and justice
solutions including its e-filing platform, eFileGA™, as well as its
case management system, Odyssey®, and case data and document
portal, re:Search®GA. Fulton County also uses Tyler’s Socrata®
Connected Government Cloud data solution, as well as iasWorld®
appraisal and tax software CLT Appraisal Services™ mass appraisal
services.
About Tyler Technologies
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector - cities, counties, schools and other government entities -
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler’s client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, Australia, and other international locations. Forbes has
included Tyler on its “Best Small Companies” list eight times, and
ranked Tyler on its “Best Midsize Employers” list in 2018. More
information about Tyler Technologies, headquartered in Plano,
Texas, can be found at www.tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190115005118/en/
Nina MinneyTyler
Technologies972-713-3770Nina.Minney@tylertech.com
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