- The company met or exceeded estimated times of restoration for
all counties
- Storm-related outages decreased from over 1 million to
approximately 3,000
Editor's note: Visit the Duke Energy News Center
for downloadable
B-roll and high-resolution
images.
ST.
PETERSBURG, Fla., Oct. 17,
2024 /PRNewswire/ -- Duke Energy Florida has restored
power for over 99% of customers impacted by Hurricane Milton,
meeting or exceeding estimated times of restoration for all
counties, including those in Central
Florida.
As of 9 a.m. today, there are
still approximately 3,000 outages – a considerable decrease from
the over 1 million reported immediately after the storm – that are
largely concentrated in Pasco and
Pinellas counties, where most of
the devastation occurred.
Thousands of crews will continue working diligently to complete
restoration for these customers and will not stop until all
remaining outages have been restored.
As lineworkers encounter damage behind homes and in other
residential areas, which is often difficult to access and requires
special equipment, the company may adjust estimated times of
restoration, but customers can expect to receive individualized
updates regularly.
"The last customer to receive power after a devastating storm
like Hurricane Milton is just as important to us as the first. Rest
assured, we will maintain the same level of focus and dedication we
have had throughout this event until we get the lights back on for
all customers," said Melissa
Seixas, Duke Energy Florida state president. "Meanwhile, we
extend our heartfelt appreciation to our customers and the
communities we serve for their understanding and support over the
last several days. We will continue to be there for you as you
begin the recovery process and work to get back on your feet."
It is important to note that customers who experienced extensive
damage or flooding may require additional time for restoration and
some should be prepared for extended outages. Updates will be
communicated as soon as possible.
Customers who cannot receive power as a result of damage to the
property's meter base, breaker panel or customer-owned electrical
wiring should contact their local municipalities for guidance.
Inspections may be required after repairs are
complete.
Power outages can be reported four different ways:
- Visit duke-energy.com on a desktop computer or mobile
device.
- Use the Duke Energy mobile app (download from a smartphone via
Apple Store or Google Play).
- Text OUT to 57801 (standard text and data charges may
apply).
- Call the automated outage reporting system at
800.228.8485.
The most up-to-date information about power outages can be
accessed on Duke Energy's Outage Map.
Duke Energy Florida
Duke Energy Florida, a
subsidiary of Duke Energy, owns 12,300 megawatts of energy
capacity, supplying electricity to 2 million residential,
commercial and industrial customers across a 13,000-square-mile
service area in Florida.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune
150 company headquartered in Charlotte,
N.C., is one of America's largest energy holding companies.
The company's electric utilities serve 8.4 million customers in
North Carolina, South Carolina, Florida, Indiana, Ohio
and Kentucky, and collectively own
54,800 megawatts of energy capacity. Its natural gas utilities
serve 1.7 million customers in North
Carolina, South Carolina,
Tennessee, Ohio and Kentucky.
Duke Energy is executing an ambitious clean energy transition,
keeping reliability, affordability and accessibility at the
forefront as the company works toward net-zero methane emissions
from its natural gas business by 2030 and net-zero carbon emissions
from electricity generation by 2050. The company is investing in
major electric grid upgrades and cleaner generation, including
expanded energy storage, renewables, natural gas and
nuclear.
More information is available at duke-energy.com and the
Duke Energy News Center. Follow Duke Energy
on X, LinkedIn, Instagram and Facebook, and visit illumination for
stories about the people and innovations powering our energy
transition.
Contact: Ana Gibbs
24-Hour: 800.559.3853
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SOURCE Duke Energy