The Adecco Group Scales Recruitment, Accelerating AI Integration with Salesforce
2024年12月17日 - 10:00PM
ビジネスワイヤ（英語）
With Agentforce and Data Cloud, the Adecco
Group will help scale a workforce available 24/7 for job applicants
and recruiter support
Salesforce (NYSE: CRM), the #1 AI CRM, today announced an
expanded collaboration with the Adecco Group (SIX: ADEN), the
world’s leading talent company, to reimagine recruiting and support
for job applicants. Using Salesforce, including Agentforce and Data
Cloud, the Adecco Group is scaling its global talent supply chain,
filling more open roles faster while providing superior experiences
for job seekers.
The Adecco Group relies on its talented recruiters to fill
urgently-needed roles around the world. But with over 300 million
resumes submitted annually, recruiters are stretched thin. To scale
their recruitment workforce, the company is turning to Agentforce,
Salesforce’s complete AI system that integrates data, AI, and
automation with trusted AI agents for concrete business outcomes,
augmenting teams with limitless digital labor.
Agentforce will assist the Adecco Group’s recruiters,* helping
to engage candidates 24/7, reviewing resumes, and proactively
providing recruiters with a short list of opportunities best
matched to the job seeker. This frees up time for recruiters to
foster stronger relationships with clients and engage with a
greater number of job seekers in a more personalized and efficient
way.
Data Cloud, the hyperscale data engine built with the Salesforce
Platform, will unify data from across the Adecco Group’s more than
40 disparate systems, providing the data and metadata for
Agentforce to produce accurate, trusted output and actions. The
Adecco Group is also exploring leveraging Slack to deploy
Agentforce right in the flow of work.
With these technologies working together, and a complete view of
their customers on one integrated platform, the Adecco Group is
positioning itself for the future.
“This collaboration with Salesforce will sharpen the Adecco
Group’s competitive edge so we can continue to outpace our peers
with streamlined processes, improved fill rates and time to fill,
and even better customer experiences,” said Caroline Basyn, Chief
Digital and IT Officer, the Adecco Group. “By integrating data, AI,
and cloud services across our company, we will have smarter ways of
helping our clients and candidates while putting in place the
building blocks to shape the world of work.”
“Agentforce is unlocking a limitless digital workforce for the
Adecco Group, one that works autonomously and around the clock to
provide an incredible recruitment experience for candidates,” said
Adam Evans, EVP and GM, Salesforce AI. “By pairing Agentforce with
Data Cloud, Slack, and other Salesforce applications, the Adecco
Group will be able to transform the future of work while reducing
costs.”
More information:
- Learn more about Agentforce and Data Cloud
- Read additional customer success stories
About Salesforce
Salesforce helps organizations of any size reimagine their
business for the world of AI. With Agentforce, Salesforce's trusted
platform, organizations can bring humans together with agents to
drive customer success—powered by AI, data, and action. Visit
www.salesforce.com for more information.
About the Adecco Group
The Adecco Group is the world’s leading talent company. Our
purpose is making the future work for everyone. Through our three
global business units - Adecco, Akkodis and LHH - across 60
countries, we enable sustainable and lifelong employability for
individuals, deliver digital and engineering solutions to power the
Smart Industry transformation and empower organisations to optimise
their workforces. The Adecco Group leads by example and is
committed to an inclusive culture, fostering sustainable
employability, and supporting resilient economies and communities.
The Adecco Group AG is headquartered in Zurich, Switzerland (ISIN:
CH0012138605) and listed on the SIX Swiss Exchange (ADEN).
*Salesforce customers have control of the autonomy level of
their agents.
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