Form 8-K - Current report

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (date of earliest event reported): August 1, 2024

Gen Digital Inc.

(Exact name of registrant as specified in its charter)

Delaware

(State or other jurisdiction of

incorporation or organization)

000-17781

(Commission File Number)

77-0181864

(I.R.S. Employer Identification Number)

60 E. Rio Salado Parkway,

Suite 1000,

Tempe,

Arizona

85281

(Address of principal executive offices and zip code)

(650)

527-8000

(Registrant's telephone number, including area code)

___________________________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:


☐			Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐			Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐			Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐			Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:


Title of each class		Trading Symbol	Name of each exchange on which registered
Common Stock,	par value $0.01 per share	GEN	The Nasdaq Stock Market LLC

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter)

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02. Results of Operations and Financial Conditions

On August 1, 2024, Gen Digital Inc. (the Company) issued a press release announcing financial results for the first quarter ended June 28, 2024. The Company also posted supplemental financial information to its website. A copy of the press release is furnished as Exhibit 99.01 to this Current Report on Form 8-K and is incorporated herein by reference.

The information in this Item 2.02, including Exhibit 99.01 hereto, shall not be deemed to be "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section or Sections 11 and 12(a)(2) of the Securities Act of 1933, as amended. The information contained in this Item 2.02, including Exhibit 99.01 hereto, shall not be incorporated by reference into any registration statement or other document filed with the Securities and Exchange Commission by the Company, whether made before or after the date hereof, regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.

Item 9.01. Financial Statements and Exhibits

(d) The following exhibits are being filed herewith:


Exhibit No.						Exhibit Title or Description
99.01						Press release dated August 1, 2024.
104						The cover page of this Current Report on Form 8-K, formatted in Inline XBRL.

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized on this 1st day of August, 2024.


Gen Digital Inc.

By:			/s/ Natalie Derse
			Natalie Derse
			Chief Financial Officer

PRESS RELEASE


Investor Contact Jason Starr						Media Contact Audra Proctor
Gen						Gen
IR@GenDigital.com						Press@GenDigital.com

Gen Reports First Quarter Fiscal Year 2025 Results

TEMPE, Ariz. & PRAGUE, Aug. 1, 2024 – Gen Digital Inc. (NASDAQ: GEN), a global leader dedicated to powering Digital Freedom, released its results for the first quarter fiscal year 2025, which ended June 28, 2024.

"It is clear from the increase of data breaches and sophisticated scams amplified by generative AI, that everyone needs help staying cyber safe,” said Vincent Pilette, CEO of Gen. “As the leader in Cyber Safety, we are hyper-focused on delivering innovative, easy-to-use technology and solutions that stay one step ahead of the dynamic threat landscape and meet the very real needs of people around the world.”

Q1 Fiscal Year 2025 Financial Highlights and Commentary Year-Over-Year

Q1 GAAP Results

•Revenue of $965 million, up 2%

•Operating income of $417 million, up 16%

•Operating margin of 43%, up 5 points

•Q1 diluted EPS of $0.29, in-line with the prior year

•Q1 operating cash flow of $264 million, up 17%

Q1 Non-GAAP Results

•Revenue of $965 million, up 2% in USD and up 3% in constant currency

•Bookings of $913 million, up 3% in USD and up 4% in constant currency

•Operating income of $564 million, up 4% in USD and up 5% in constant currency

•Operating margin of 58.4%, up 90 basis points

•Diluted EPS of $0.53, up 13% in USD and up 15% in constant currency

“We’ve started our new fiscal year with another quarter of topline growth combined with disciplined operating performance and increased EPS,” said Natalie Derse, CFO of Gen. “Our business model is resilient, we have a loyal customer base and industry-leading technology. We see great opportunity to extend our momentum as we drive increased value for both our customers and shareholders."

Q2 FY25 Non-GAAP Guidance

•Revenue expected to be in the range of $965 to $975 million

•EPS expected to be in the range of $0.53 to $0.55

Re-affirm Fiscal Year 2025 Non-GAAP Annual Guidance

•Revenue expected to be in the range of $3,890 to $3,930 million

•EPS expected to be in the range of $2.17 to $2.23

Quarterly Cash Dividend

Gen's Board of Directors has approved a regular quarterly cash dividend of $0.125 per common share to be paid on September 11, 2024, to all shareholders of record as of the close of business on August 19, 2024.

Q1 FY25 Earnings Call

August 1, 2024
2 p.m. PT / 5 p.m. ET

Webcast & Dial-in instructions at Investor.GenDigital.com. A replay will be posted following the call. For additional details regarding Gen's results and outlook, please see the Financials section of the Investor Relations website.

###

About Gen

Gen™ (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner. The Gen family of consumer brands is rooted in providing safety for the first digital generations. Now, Gen empowers people to live their digital lives safely, privately, and confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy and identity protection to nearly 500 million users in more than 150 countries. Learn more at GenDigital.com.

Forward-Looking Statements

This press release contains statements which may be considered forward-looking within the meaning of the U.S. federal securities laws. In some cases, you can identify these forward-looking statements by the use of terms such as "expect," "will," "continue," or similar expressions, and variations or negatives of these words, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, but not limited to, the quotes under "Q1 Non-GAAP Results" including expectations relating to achievement of long-term objectives, and the statements under "Q2 FY25 Non-GAAP Guidance" and "Fiscal Year 2025 Non-GAAP Annual Guidance" including expectations relating to Q2 FY25 and FY25 non-GAAP revenue and non-GAAP EPS, and any statements of assumptions underlying any of the foregoing. These statements are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied in

this press release. Such risk factors include, but are not limited to, those related to: the consummation of or anticipated impacts of acquisitions (including our ability to achieve synergies and associated cost savings from the merger with Avast); divestitures, restructurings, stock repurchases, financings, debt repayments and investment activities; difficulties in executing the operating model for the consumer Cyber Safety business; lower than anticipated returns from our investments in direct customer acquisition; difficulties in retaining our existing customers and converting existing non-paying customers to paying customers; difficulties and delays in reducing run rate expenses and monetizing underutilized assets; the successful development of new products and upgrades and the degree to which these new products and upgrades gain market acceptance; our ability to maintain our customer and partner relationships; the anticipated growth of certain market segments; fluctuations and volatility in our stock price; our ability to successfully execute strategic plans; the vulnerability of our solutions, systems, websites and data to intentional disruption by third parties; changes to existing accounting pronouncements or taxation rules or practices; and general business and macroeconomic changes in the U.S. and worldwide, including economic recessions, the impact of inflation, fluctuations in foreign currency exchange rates, changes in interest rates or tax rates, and ongoing and new geopolitical conflicts. Additional information concerning these and other risk factors is contained in the Risk Factors sections of our most recent reports on Form 10-K and Form 10-Q. We encourage you to read those sections carefully. There may also be other factors that have not been anticipated or are not described in our periodic filings, generally because we did not believe them to be significant at the time, which could cause actual results to differ materially from our projections and expectations. All forward-looking statements should be evaluated with the understanding of their inherent uncertainty. We assume no obligation, and do not intend, to update these forward-looking statements as a result of future events or developments.

Use of Non-GAAP Financial Information

We use non-GAAP measures of operating margin, operating income, net income and earnings per share, which are adjusted from results based on GAAP and exclude certain expenses, gains and losses. We also provide the non-GAAP metrics of revenues, and constant currency revenues. These non-GAAP financial measures are provided to enhance the user's understanding of our past financial performance and our prospects for the future. Our management team uses these non-GAAP financial measures in assessing Gen's performance, as well as in planning and forecasting future periods. These non-GAAP financial measures are not computed according to GAAP and the methods we use to compute them may differ from the methods used by other companies. Non-GAAP financial measures are supplemental, should not be considered a substitute for financial information presented in accordance with GAAP and should be read only in conjunction with our condensed consolidated financial statements prepared in accordance with GAAP. Readers are encouraged to review the reconciliation of our non-GAAP financial measures to the comparable GAAP results, which is attached to our quarterly earnings release, and which can be found, along with other financial information including the Earnings Presentation, on the investor relations page of our website at Investor.GenDigital.com. No reconciliation of the forecasted range for non-GAAP revenues and EPS guidance is included in this release because most non-GAAP adjustments pertain to events that have not yet occurred. It would be unreasonably burdensome to forecast, therefore we are unable to provide an accurate estimate.

GEN DIGITAL INC.

Condensed Consolidated Balance Sheets (1)

(Unaudited, in millions)


	June 28, 2024		March 29, 2024
ASSETS
Current assets:
Cash and cash equivalents	$	644	$	846

Accounts receivable, net	152		163
Other current assets	300		334
Assets held for sale	15		15
Total current assets	1,111		1,358
Property and equipment, net	69		72
Intangible assets, net	2,537		2,638
Goodwill	10,205		10,210
Other long-term assets	1,506		1,515
Total assets	$	15,428	$	15,793
LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT)
Current liabilities:
Accounts payable	$	83	$	66
Accrued compensation and benefits	57		78
Current portion of long-term debt	1,332		175
Contract liabilities	1,745		1,808
Other current liabilities	535		599
Total current liabilities	3,752		2,726
Long-term debt	7,190		8,429
Long-term contract liabilities	74		76
Deferred income tax liabilities	253		261
Long-term income taxes payable	1,504		1,490
Other long-term liabilities	685		671
Total liabilities	13,458		13,653
Total stockholders’ equity (deficit)	1,970		2,140
Total liabilities and stockholders’ equity (deficit)	$	15,428	$	15,793

(1) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above.

GEN DIGITAL INC.

Condensed Consolidated Statements of Operations (1)

(Unaudited, in millions, except per share amounts)


	Three Months Ended
	June 28, 2024		June 30, 2023
Net revenues	$	965	$	943
Cost of revenues	190		179
Gross profit	775		764
Operating expenses:
Sales and marketing	183		181
Research and development	81		90
General and administrative	52		56
Amortization of intangible assets	43		61
Restructuring and other costs	(1)		17
Total operating expenses	358		405
Operating income (loss)	417		359
Interest expense	(153)		(170)
Other income (expense), net	12		12
Income (loss) before income taxes	276		201
Income tax expense (benefit)	95		14
Net income (loss)	$	181	$	187

Net income (loss) per share - basic	$	0.29	$	0.29
Net income (loss) per share - diluted	$	0.29	$	0.29

Weighted-average shares outstanding:
Basic	621		640
Diluted	627		643

GEN DIGITAL INC.

Condensed Consolidated Statements of Cash Flows (1)

(Unaudited, in millions)


	Three Months Ended
	June 28, 2024		June 30, 2023
OPERATING ACTIVITIES:
Net income (loss)	$	181	$	187
Adjustments:
Amortization and depreciation	106		125

Stock-based compensation expense	31		37
Deferred income taxes	(10)		(60)

Gain on sale of property	—		(4)
Non-cash operating lease expense	3		6
Other	(2)		18
Changes in operating assets and liabilities, net of acquisitions:
Accounts receivable, net	9		20
Accounts payable	17		(12)
Accrued compensation and benefits	(21)		(42)
Contract liabilities	(56)		(65)
Income taxes payable	81		28
Other assets	17		(27)
Other liabilities	(92)		15
Net cash provided by (used in) operating activities	264		226
INVESTING ACTIVITIES:
Purchases of property and equipment	(2)		(4)



Other	—		(2)
Net cash provided by (used in) investing activities	(2)		(6)
FINANCING ACTIVITIES:
Repayments of debt	(88)		(208)


Tax payments related to vesting of stock units	(24)		(18)
Dividends and dividend equivalents paid	(82)		(83)
Repurchases of common stock	(272)		(41)
Net cash provided by (used in) financing activities	(466)		(350)
Effect of exchange rate fluctuations on cash and cash equivalents	2		3
Change in cash and cash equivalents	(202)		(127)
Beginning cash and cash equivalents	846		750
Ending cash and cash equivalents	$	644	$	623

GEN DIGITAL INC.

Reconciliation of Selected GAAP Measures to Non-GAAP Measures (1) (2) (3)

(Unaudited, in millions, except per share amounts)


	Three Months Ended
	June 28, 2024			June 30, 2023
Operating income (loss)	$	417		$	359

Stock-based compensation	31			37
Amortization of intangible assets	100			118
Restructuring and other costs	(1)			17
Acquisition and integration costs	2			6
Litigation costs	15			5

Operating income (loss) (Non-GAAP)	$	564		$	542

Operating margin	43.2		%	38.1		%
Operating margin (Non-GAAP)	58.4		%	57.5		%

Net income (loss)	$	181		$	187
Adjustments to net income (loss):
Stock-based compensation	31			37
Amortization of intangible assets	100			118
Restructuring and other costs	(1)			17
Acquisition and integration costs	2			6
Litigation costs	15			5
Other	—			1
Non-cash interest expense	7			7


Loss (gain) on sale of properties	—			(4)
Total adjustments to GAAP income (loss) before income taxes	154			187
Adjustment to GAAP provision for income taxes	—			(71)
Total adjustment to income (loss), net of taxes	154			116
Net income (loss) (Non-GAAP)	$	335		$	303

Diluted net income (loss) per share	$	0.29		$	0.29
Adjustments to diluted net income (loss) per share:

Stock-based compensation	0.05			0.06
Amortization of intangible assets	0.16			0.18
Restructuring and other costs	(0.00)			0.03
Acquisition and integration costs	0.00			0.01
Litigation costs	0.02			0.01
Other	—			0.00
Non-cash interest expense	0.01			0.01


Loss (gain) on sale of properties	—			(0.01)
Total adjustments to GAAP income (loss) before income taxes	0.25			0.29
Adjustment to GAAP provision for income taxes	—			(0.11)
Total adjustment to income (loss), net of taxes	0.25			0.18

Diluted net income (loss) per share (Non-GAAP)	$	0.53		$	0.47

Diluted weighted-average shares outstanding	627			643

Diluted weighted-average shares outstanding (Non-GAAP)	627			643

(1) This presentation includes non-GAAP measures. Non-GAAP financial measures are supplemental and should not be considered a substitute for financial information presented in accordance with GAAP. For a detailed explanation of these non-GAAP measures, see Appendix A.

(2) Amounts may not add due to rounding.

(3) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above.

GEN DIGITAL INC.

Constant Currency Adjusted Revenues and Cyber Safety Metrics (1)

(Unaudited, in millions, except per user data)


Constant Currency Adjusted Revenues (Non-GAAP)
	Three Months Ended
	June 28, 2024		June 30, 2023		Variance in %
Revenues	$	965	$	943	2	%


Exclude foreign exchange impact (2)	7		—
Constant currency adjusted revenues (Non-GAAP)	$	972	$	943	3	%


Cyber Safety Metrics
	Three Months Ended
	June 28, 2024			March 29, 2024			June 30, 2023
Direct customer revenues	$	850		$	844		$	829
Partner revenues	$	101		$	105		$	97
Total Cyber Safety revenues	$	951		$	949		$	926
Legacy revenues (3)	$	14		$	15		$	17
Direct customer count (at quarter end)	39.3			39.1			38.2
Direct average revenue per user (ARPU)	$	7.23		$	7.22		$	7.24
Retention rate	78		%	77		%	76		%

(2) Calculated using year ago foreign exchange rates.

(3) Legacy revenues includes revenues from products or solutions from markets that we have exited and in which we no longer operate, have been discontinued or identified to be discontinued, or remain in maintenance mode as a result of integration and product portfolio decisions.

GEN DIGITAL INC.

Appendix A

Explanation of Non-GAAP Measures and Other Items

Objective of non-GAAP measures: We believe our presentation of non-GAAP financial measures, when taken together with corresponding GAAP financial measures, provides meaningful supplemental information regarding the Company’s operating performance for the reasons discussed below. Our management team uses these non-GAAP financial measures in assessing our performance, as well as in planning and forecasting future periods. Due to the importance of these measures in managing the business, we use non-GAAP measures in the evaluation of management’s compensation. These non-GAAP financial measures are not computed according to GAAP and the methods we use to compute them may differ from the methods used by other companies. Non-GAAP financial measures are supplemental and should not be considered a substitute for financial information presented in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP.

Stock-based compensation: This consists of expenses for employee restricted stock units, performance-based awards, stock options and our employee stock purchase plan, determined in accordance with GAAP. We evaluate our performance both with and without these measures because stock-based compensation is a non-cash expense and can vary significantly over time based on the timing, size, nature and design of the awards granted, and is influenced in part by certain factors that are generally beyond our control, such as the volatility of the market value of our common stock. In addition, for comparability purposes, we believe it is useful to provide a non-GAAP financial measure that excludes stock-based compensation to facilitate the comparison of our results to those of other companies in our industry.

Amortization of intangible assets: Amortization of intangible assets consists of amortization of acquisition-related intangibles assets such as developed technology, customer relationships and trade names acquired in connection with business combinations. We record charges relating to the amortization of these intangibles within both cost of revenues and operating expenses in our GAAP financial statements. Under purchase accounting, we are required to allocate a portion of the purchase price to intangible assets acquired and amortize this amount over the estimated useful lives of the acquired intangible assets. However, the purchase price allocated to these assets is not necessarily reflective of the cost we would incur to internally develop the intangible asset. Further, amortization charges for our acquired intangible assets are inconsistent in size and are significantly impacted by the timing and valuation of our acquisitions. We eliminate these charges from our non-GAAP operating results to facilitate an evaluation of our current operating performance and provide better comparability to our past operating performance.

Restructuring and other costs: Restructuring charges are costs associated with a formal restructuring plan and are primarily related to employee severance and benefit arrangements, contract termination costs, and assets write-offs, as well as other exit and disposal costs. Included in other exit and disposal costs are costs to exit and consolidate facilities in connection with restructuring events. We exclude restructuring and other costs from our non-GAAP results as we believe that these costs are incremental to core activities that arise in the ordinary course of our business and do not reflect our current operating performance, and that excluding these charges facilitates a more meaningful evaluation of our current operating performance and comparisons to our past operating performance.

Acquisition-related and integration costs: These represent the transaction and business integration costs related to significant acquisitions that are charged to operating expense in our GAAP financial statements. These costs include incremental expenses incurred to affect these business combinations such as advisory, legal, accounting, valuation, and other professional or consulting fees. We exclude these costs from our non-GAAP results as they have no direct correlation to the operation of our business, and because we believe that the non-GAAP financial measures excluding these costs provide meaningful supplemental information regarding the spending trends of our business. In addition, these costs vary, depending on the size and complexity of the acquisitions, and are not indicative of costs of future acquisitions.

Litigation costs: We may periodically incur charges or benefits related to litigation settlements, legal contingency accruals and third-party legal costs related to certain legal matters. We exclude these charges and benefits when associated with a significant matter because we do not believe they are reflective of ongoing business and operating results.

Non-cash interest expense and amortization of debt issuance costs: In accordance with GAAP, we separately account for the value of the conversion feature on our convertible notes as a debt discount that reflects our assumed non-convertible debt borrowing rates. We amortize the discount and debt issuance costs over the term of the related debt. We exclude the difference between the imputed interest expense, which includes the amortization of the conversion feature and of the issuance costs, and the coupon interest payments. We extinguished our remaining convertible debt on August 15, 2022. During fiscal 2023, we also started amortizing the debt issuance costs associated with our senior credit facilities, which were secured upon close of the acquisition of Avast. We believe that excluding these costs provides meaningful supplemental information regarding the cash cost of our debt instruments and enhance investors’ ability to view the Company’s results from management’s perspective.

Gain (loss) on extinguishment of debt: We record gains or losses on extinguishment of debt. Gains or losses represent the difference between the fair value of the exchange consideration and the carrying value of the liability component of the debt at the date of extinguishment. We exclude the gain or loss on debt extinguishment in our non-GAAP results because they are not reflective of our ongoing business.

Gain (loss) on equity investments: We record gains or losses, unrealized and realized, on equity investments in privately-held companies. We exclude the net gains or losses because we do not believe they are reflective of our ongoing business.

Gain (loss) on sale of properties: We periodically recognize gains or losses from the disposition of land and buildings. We exclude such gains or losses because they are not reflective of our ongoing business and operating results.

Income tax effects and adjustments: We use a non-GAAP tax rate that excludes (1) the discrete impacts of changes in tax legislation, (2) most other significant discrete items, (3) unrealized gains or losses from remeasurement of foreign currency denominated deferred

tax items and uncertain tax benefits, and (4) the income tax effects of the non-GAAP adjustment to our operating results described above. We believe making these adjustments facilitates a better evaluation of our current operating performance and comparisons to past operating results. Our tax rate is subject to change for a variety of reasons, such as significant changes in the geographic earnings mix due to acquisition and divestiture activities or fundamental tax law changes in major jurisdictions where we operate.

Diluted GAAP and non-GAAP weighted-average shares outstanding: Diluted GAAP and non-GAAP weighted-average shares outstanding are generally the same, except in periods when there is a GAAP loss from continuing operations. In accordance with GAAP, we do not present dilution for GAAP in periods in which there is a loss from continuing operations. However, if there is non-GAAP net income, we present dilution for non-GAAP weighted-average shares outstanding in an amount equal to the dilution that would have been presented had there been GAAP income from continuing operations for the period.

Bookings: Bookings are defined as customer orders received that are expected to generate net revenues in the future. We present the operational metric of bookings because it reflects customers' demand for our products and services and to assist readers in analyzing our performance in future periods.

Free cash flow: Free cash flow is defined as cash flows from operating activities less purchases of property and equipment. Free cash flow is not a measure of financial condition under GAAP and does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period, and thus should not be considered as an alternative to cash flows from operating activities or as a measure of liquidity.

(Unlevered) Free cash flow: Free cash flow is defined as cash flows from operating activities less purchases of property and equipment. Unlevered free cash flow excludes cash interest expense payments. Free cash flow is not a measure of financial condition under GAAP and does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period, and thus should not be considered as an alternative to cash flows from operating activities or as a measure of liquidity.

Constant currency adjusted revenues (Non-GAAP): Non-GAAP constant currency adjusted revenues are defined as revenues adjusted for the fair value of acquired contract liabilities and foreign exchange impact, calculated by translating current period revenue using the year ago currency conversion rate.

Direct customer count: Direct customers is a metric designed to represent active paid users of our products and solutions who have a direct billing and/or registration relationship with us at the end of the reported period. Average direct customer count presents the average of the total number of direct customers at the beginning and end of the applicable period. We exclude users on free trials from our direct customer count. Users who have indirectly purchased and/or registered for our products or solutions through partners are excluded unless such users convert or renew their subscription directly with us or sign up for a paid membership through our web stores or third-party app stores. While these numbers are based on what we believe to be reasonable estimates of our user base for the applicable period of measurement, there are inherent challenges in measuring usage of our products and solutions across brands, platforms, regions, and internal systems, and therefore, calculation methodologies may differ. The methodologies used to measure these metrics require judgment and are also susceptible to algorithms or other technical errors. We continually seek to improve our estimates of our user base, and these estimates are subject to change due to improvements or revisions to our methodology. From time to time, we review our metrics and may discover inaccuracies or make adjustments to improve their accuracy, which can result in adjustments to our historical metrics. Our ability to recalculate our historical metrics may be impacted by data limitations or other factors that require us to apply different methodologies for such adjustments. We generally do not intend to update previously disclosed metrics for any such inaccuracies or adjustments that are deemed not material.

Direct average revenues per user (ARPU): ARPU is calculated as estimated direct customer revenues for the period divided by the average direct customer count for the same period, expressed as a monthly figure. We monitor ARPU because it helps us understand the rate at which we are monetizing our consumer customer base.

Retention rate: Retention rate is defined as the percentage of direct customers as of the end of the period from one year ago who are still active as of the most recently completed fiscal period. We monitor the retention rate to evaluate the effectiveness of our strategies to improve renewals of subscriptions.

Cover	Aug. 01, 2024
Cover [Abstract]
Document Type	8-K
Document Period End Date	Aug. 01, 2024
Entity Registrant Name	Gen Digital Inc.
Entity Incorporation, State or Country Code	DE
Entity File Number	000-17781
Entity Tax Identification Number	77-0181864
Entity Address, Address Line One	60 E. Rio Salado Parkway
Entity Address, Address Line Two	Suite 1000
Entity Address, City or Town	Tempe
Entity Address, State or Province	AZ
Entity Address, Postal Zip Code	85281
City Area Code	650
Local Phone Number	527-8000
Written Communications	false
Soliciting Material	false
Pre-commencement Tender Offer	false
Pre-commencement Issuer Tender Offer	false
Title of 12(b) Security	Common Stock,
Trading Symbol	GEN
Security Exchange Name	NASDAQ
Entity Emerging Growth Company	false
Entity Central Index Key	0000849399
Amendment Flag	false